WorkRamp vs SuccessFactors LMS

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Our analysts compared WorkRamp vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

Work Ramp is an all-in-one centralized platform that creates, manages and delivers training to employees, partners and customers. Scalable and secure, it provides language and localization support to deliver training on a global scale. It provides learning toolkits and bite-sized training to create a learning culture and ensure the continued growth of internal teams. Companies can also build customer training content to increase product adoption, retain customers and drive engagement

It is embedded with reporting capabilities to track and gain insights. It also allows a range of external integrations, customization and authoring modules and ensures compliance through enterprise-grade security, e-signature and access permissions.
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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$25/User, Annually
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$2.17/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Bridge Skill Gaps: Use blended training methods to identify and reduce knowledge gaps. Track and review workflows through analytics and scorecards. 
  • Develop Talent: Train and support employee growth by developing robust onboarding and upskill training programs through customized training programs. Build career development paths through skillset training and collaborative opportunities. Complement live sessions with asynchronous training to support remote training. 
  • Improve Engagement: Jazz up training programs with personalized learning pathways and level completion badges and awards. Gauge learner levels through assessments and provide brand certifications 
  • Generate Revenue: Leverage its intuitive payment gateway and configurable promotional code engine to market and monetize training courses. Track and enhance revenue metrics through its native analytics engine or external integrations like Google Analytics and Salesforce. 
  • Scalable: Growing teams can securely scale to thousands of learners without sacrificing performance. 
  • Empower Remote Learning: Provides a mobile app to build and deliver content on the move while learners can learn from anywhere. Integrate with remote video and messaging modules to empower remote training. 
  • Centralized Learning Ecosystem: Leverage a plethora of integrations for CRM, communication, scheduling and business intelligence modules along with centralized visibility and administrative capabilities to create a centralized learning ecosystem. 
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Content curation and Training Toolkit: Add documents, images, scorecards, assessments, audits and rich media files and drag and drop to quickly create courses. Create individual training pathways and scorecards. Leverage inbuilt quizzing, badges, tips and more. 
  • Learning Analytics: Generate customizable reports to analyze metrics such as learner progress, learning trends, team performance, customer engagement, revenue and training impact. Visualize and manage data insights at a glance on centralized dashboards. 
  • Automated Reporting: Automate report delivery to key stakeholders via scheduled emails. Export training data to third-party apps using reporting APIs. 
  • Blended Training Programs: Combine asynchronous and synchronous teaching methods to create personalized training programs — live video sessions, live chats and video sessions, textual and prerecorded coursework and more. Host webinars through third-party channels. 
  • Certification: Certify customers, partners and employees with branded certifications and scorecards. Enable sharing certifications to Linkedin. Create a leaderboard to showcase the best scorers. 
  • Scheduling Calendar: Track upcoming training events and manage workflows through a centralized calendar or external integrations. Monitor event popularity and waitlists. 
  • Centralized Administration: Manage all training courses through a centralized admin interface. Customize editability, access permissions, calendars and workflows. 
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#142

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LMS Software

#20

among all
LMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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SuccessFactors LMS
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AI-based Capabilities Assessments Collaboration Compliance Content And Course Management ECommerce Learning Delivery Mobile Capabilities Platform Capabilities Reporting And Dashboard User Management And Gamification 0 71 33 67 86 92 76 50 96 100 91 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 44 reviews
Good User Sentiment 277 reviews
95%
of users recommend this product

WorkRamp has a 'excellent' User Satisfaction Rating of 95% when considering 44 user reviews from 2 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
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3.3 (12)
4.73 (37)
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4.5 (77)
4.8 (7)
3.5 (177)

Awards

WorkRamp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Ease of Use: WorkRamp is lauded for its intuitive design and user-friendly interface, making it simple for both content creators and learners to navigate. Features like drag-and-drop course creation contribute to its ease of use.
Effective Communication Tool: Users highlight WorkRamp's ability to streamline communications, both internally within teams and externally with customers. This is further enhanced by features like Zoom integration, facilitating seamless virtual training and meetings.
Interactive Learning: WorkRamp supports interactive learning experiences through customizable training portals, allowing for personalized learning journeys. The platform also offers AI-powered content creation, which can assist in developing engaging and relevant training materials.
Strong Customer Support: Users consistently praise WorkRamp's customer service, emphasizing the responsiveness and knowledge of the support team. This suggests a company commitment to customer satisfaction and provides users with reliable assistance when needed.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Limited Complexity: WorkRamp might not be suitable for businesses with intricate content creation requirements beyond straightforward training materials.
Suitability for Larger Enterprises: While celebrated by smaller companies, WorkRamp's efficacy for larger organizations with potentially more complex training needs is not explicitly clear.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Is WorkRamp a learning ramp or a roadblock on the path to effective employee training? WorkRamp is an intuitive Learning Management System (LMS) that excels in employee training and onboarding. Users consistently praise its user-friendly interface and the ease of course creation, which makes it a breeze for teams to adopt. The platform is known for its robust features, including interactive learning capabilities and seamless Zoom integration, which streamline both internal and external communications. Customer service is frequently lauded as exceptional, with support from account executives and customer success managers being particularly noteworthy.However, some reviewers suggest that WorkRamp may not be the best fit for managing multiple audiences simultaneously. For instance, a company with distinct training needs for employees, customers, and partners might find WorkRamp's approach to audience segmentation somewhat limiting. While WorkRamp offers features for segmenting and tailoring content, its strength lies in delivering unified training experiences rather than juggling diverse audience needs. This is in contrast to competitors like Trainn, which is explicitly designed for managing training across various audiences.WorkRamp is a top choice for organizations, especially small to medium-sized businesses, looking to enhance their training programs with its straightforward content creation tools and commitment to providing a smooth user experience. Its ability to scale with growing companies makes it a future-proof investment for businesses anticipating an increase in their training needs. WorkRamp's intuitive design, robust features, and stellar customer support make it a robust platform for businesses seeking to elevate their training programs.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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