Udemy vs Litmos

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Our analysts compared Udemy vs Litmos based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Udemy is an online learning platform with over 40 million students. Over 80% of the top Fortune 100 companies use it. Lessons are self-paced and recorded by industry specialists. The subjects include business, design, developing and programming, marketing, music, personal development, photography, IT and more. Other courses are more tailored to specific, in-demand and professional skill sets like cyber security, ethical hacking, financial analysis, graphic design, machine learning, Adobe Photoshop, PMP, SQL and web development.

Once purchased, classes are available to the user indefinitely. Learners can reference them for a refresher. Overall, it has 50,000 instructors and 130,000 courses taught in more than 60 languages from over 190 different countries. To date, it’s seen over 245 million enrollments.
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SAP Litmos is a cloud-based LMS that provides solutions for onboarding, employee development, and customer, member and partner training. It allows you to customize the user interface and dashboards to match your company’s brand and meet learners' needs.

You can automate training tasks and use AI to enhance learning and assessment activities. It also offers powerful reporting tools, a wide range of ready-made courses and features to sell your training content online.

Users praise its user-friendliness, customization capabilities and interactive course management features. Some users highlighted improvement areas, such as the need for more advanced customization options, more consistent customer support and a flexible pricing structure.

The solution offers three pricing plans: Foundation, Premier and Platinum Suite, each with varying features and services.

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Product Insights

  • Upskilled Workforce: Identifies staff with the right abilities and navigates the continuously changing duties in the modern workplace. Provides an easy, affordable talent upgrade for organizations with competency gaps. Courses are skill-based and taught by experts.
  • Culture of Learning: Teaches and trains employees with a variety of self-paced classes. This allows an organization to promote education affordably. Allows companies to give more time and focus to development opportunities. Creates a culture of continuous improvement.
  • Increased Efficiency: Allows workers to improve skills and become more efficient at their job. Increased automation levels make it a massive time and money saver, especially given the fast rate at which jobs change in the modern era. Lets HR staff focus less on manual information input and more on advanced staff development.
  • Happier Workforce: Lets employees acquire new skills and grow in their job, one of the top requests for employees in any workforce. Through a course library, users can expand their minds, meet career goals and feel better about their place of employment. Showcases the level of dedication with an investment in people.
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  • Boosts User Adoption: It offers optional, off-the-shelf courses so users can begin using the system without first building out content. The thousands of video courses cover key topics, including compliance, health and safety, HR, conflict management, sales, IT, finance and cyber security. SAP continually adds fresh material to the library, which is accessible for no extra charge.
    • When we tested Litmos, we found its interface easy to use for non-tech or novice users. The features are interactive and modern, and all the basics are easy to find on an all-in-one dashboard.
  • Enhances Learning Efficiency with AI: The AI assistant allows you to find and use targeted materials essential for job performance quickly. Learners can access and inquire about content before completing courses, and managers can receive actionable insights to refine training efforts. The AI infrastructure ensures content and data security and Is compliant with GDPR, SOC II, and CCPA standards.
  • Offers an Online Course Library: Access a comprehensive library of over 80,000 award-winning courses from Litmos, Go1, and Bigger Brains. These courses span various topics, including compliance training, performance improvement and skill development, and are regularly updated and ready for immediate use. You can also offer courses and certifications to external users for a fee, creating additional revenue opportunities.
  • Award-Winning LMS: SelectHub research analysts evaluated and rated Litmos among our top ten LMS products in the SelectHub Awards 2024. Litmos also won best-in-class honors for assessments, content and course management, learning delivery, mobile capabilities, platform capabilities, and integrations and extensibility.
  • Makes Course Management Easy: According to our data, Litmos scored exceptionally well for features that help users manage content and courses, access training on the mobile app, sell content online and generate insightful reports. All the basics are available out of the box: content creation and partnership, content repository, course authoring, course selling, discounts and promotions, graphs and visualizations, custom reports and more.
  • Offers Many Tools to Customize Assessments: When we ran a free trial of Litmos, we noted that it offers a suite of permissions and controls to customize assessments.
    • You can lock assessments after a single attempt, with the option to unlock and allow one re-attempt, adding an extra layer of control over the learning process.
    • The interface supports navigation controls, such as hiding the "Next" module button and displaying the "Previous Question" button, which enhances the user experience.
    • You can randomize questions and answers to reduce predictability, while learners are required to provide an answer before proceeding to the next question.
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  • Class Creation and Management: Manages and creates lectures, text, multimedia, slides, videos and additional resources bundled together for lessons. Offers testing and assignment options like quizzes, practice tests and coding exercises. The license for courses never expires and learners can finish at their own pace.
  • Instructor Capabilities: Sells classes and accepts payment through the solution via PayPal or Payoneer when students enroll. Designs lessons to help people advance skills, upgrade careers or explore hobbies. Offers training that details how to build units, curriculum pages, an instructor dashboard and others. Last, allow students to connect with instructors via messaging, Q&As and announcements. Instructors own all the rights to the class material.
  • Devices: Operates on laptops, desktops, tablets and mobile. Works on both iOS and Android. By downloading classes, users can watch them offline and view them with Chromecast or Apple TV.
  • Certifications: Sends a certificate of completion when users complete paid classes for reimbursement. Showcase talent or dole out bragging rights. Certifications aren’t available for free courses or ones that only have practice exams.
  • Affiliates: Promotes an affiliate program for organizations or individuals who want to promote courses on their blog or website. Users make a commission for each sale.
  • Subjects: Offers a variety of courses on different topics such as:
    • IT and Tech: Provides courses in IT AWS certification, ethical hacking, hardware, networking, operating systems, security and others. It also provides information needed for IT certification like Microsoft Azure, Cisco CCNA, CompTIA A+, CompTIA Security+, Windows Server and others.
    • Marketing: Teaches useful marketing competencies in areas such as copywriting, digital marketing, Facebook ads and marketing, Google AdWords, Instagram marketing, SEO, social media marketing and more.
    • Design: Covers subjects such as animation and 3D, architectural design, fashion, game design, graphic design, interior design, user experience and web design.
    • Business: Offers courses that cover communication, entrepreneurial skills, finance, management, Microsoft Power BI, project management, sales, stock trading, strategic thinking and others.
    • Music Education: Provides classes such as music fundamentals, instruments, production, software, techniques, vocals and others.
    • Health and Fitness: Offers art therapy, aromatherapy, CBT dance, dieting, first aid, fitness, general health, herbalism, massage, meditation, mental health, nutrition, safety, self-defense, sports and yoga.
    • Teaching & Academics: Comes with calculus, engineering, English, German, humanities, IELTS, Japanese, math, online ed, science, Spanish, test prep and more.
    • Office Productivity: Teaches learners how to increase efficiency and get trained in key office tech. Offers classes in Data Analysis, Excel, Microsoft Access, Microsoft and others.
    • Finance & Accounting: Comes with accounting, blockchain, bookkeeping, compliance, cryptocurrency, day trading, economics, finance certification, financial modeling, investing, money management, taxes and more.
    • Lifestyle: Offers several classes that apply other areas of life, such as arts and crafts, beverage and food, beauty, gaming, home improvement, makeup, neuro-linguistic programming, pet care, pet training, portraiture, travel and others.
    • Personal Development: Teaches skills focused at soft skills or life skills. Provides health and wellness, increasing learning and memory or financial issues. Some course categories include energy healing, life coaching, memory, mindfulness, neuro-linguistic programming, reiki, speed reading, stock trading and technical analysis.
  • Udemy for Business: For organizations looking for ways to host corporate training, this coexisting platform is an option. It supports company training, creates learning paths for employees and provides over 2,000 courses. For more information, see its separate product page.
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  • Content Authoring: Create professional and interactive eLearning content, suitable for users of all experience levels.
    • Create courses and modules using the intuitive Create Module tool.
    • Customize courses with a neutral theme that highlights your organization’s colors and logos. Tailor fonts, colors and themes to ensure a consistent brand experience.
    • With the following/back options, you can effortlessly navigate through pages or slides. The "lock progress" feature allows you to track learner progress throughout the course.
    • Adhere to 508 and WCAG AA standards to make content accessible to all users, including those with disabilities. Users can also select their preferred language.
    • Build courses in multiple languages and structure them with multiple pages or slides. Add, delete, and reorder pages to control course flow and coverage.
    • Use predefined templates and components, such as text and images, videos, quizzes and more. Customize it with headings, images, buttons, and audio.
    • Set various completion criteria such as Last Page, Quiz Pass or Declaration. Attach resources and save important documents for easy access.
    • Publish courses directly into Litmos Training as SCORM 1.2 or download as a SCORM 1.2 ZIP file.
  • Third-Party Integrations: Easily integrate with a variety of third-party tools like Zoom, Zendesk, Okta, BambooHR, Paylocity, Shopify and Dropbox.
  • Off-The-Shelf Content: Access 2,000+ award-winning courses, 80,000+ courses from Go1, and 4,000+ eLearning videos from Bigger Brains. Use ready-made skills tagging and learning paths, or create custom ones tailored to your organization's needs. Enhance learning with workbooks, handouts and more.
  • Mobile App: Engage with training anytime, anywhere, on any device, with a consistent experience across desktop and mobile.
    • Download courses to learn without an internet connection.
    • Enable notifications to stay on track with reminders for deadlines, new courses and upcoming training sessions.
    • Use biometric single sign-on (SSO) and access training materials and interactive content from anywhere.
    • Support for 37 languages, microlearning modules and AI integration.
  • Compliance: Create a consistent compliance culture with up-to-date, country-specific compliance courses created by experts. Upload pre-existing content, create SCORM modules or use Litmos’ off-the-shelf compliance courses. Easily track progress and measure impact using built-in or custom reports to monitor course completions, quiz results and more.
  • Ecommerce: Generate revenue from courses and certifications to boost your bottom line.
    • Sell your courses and certifications on an eCommerce platform.
    • View and adjust revenue based on delivery methods, dates and locations.
    • Sell training credits upfront and bridge revenue gaps with automated tracking and management.
    • Automatically monitor and allocate expenses for events and vendors.
    • Link revenue to different business units or product lines and create unique eCommerce accounts for each.
    • Customize the appearance of your training offerings to match your brand so that customers and partners can easily recognize them.
    • Manage training in multiple languages and currencies with built-in support for global taxation.
    • Connect with CRM, ERP and financial systems using the Litmos API to handle data accurately.
  • Surveys: Use the survey tool and pre-built reports to gather feedback from employees and discover what users think about the course. Create surveys in multiple formats, such as multiple-choice, text comments and a rating scale, and prevent learners from filling out a survey multiple times to ensure accurate results.
  • Instructor-Led Training (ILT): Easily manage both in-person and virtual instructor-led training (ILT and vILT) sessions.
    • Coordinate schedules, track attendance, and handle all training details on a single platform.
    • Integrate with webinar tools like Microsoft Teams, Zoom and Webex
    • Simplify registration with features such as single sign-on, mobile access and automated calendars.
    • Automate attendance tracking and conflict checking and send alerts for schedule changes.
    • Schedule recurring sessions and add multiple instructors to sessions.
  • Assessments: Configure assessments with various question types, such as multiple choice, true/false, and fill-in-the-blank. Set assessments as mandatory or optional, with customizable passing scores, and integrate them directly into courses.
  • Customizations: Personalize the look and feel of your LMS with a variety of customization tools.
  • Branding
    • Custom Branding: Tailor the LMS interface to align with your organization's brand. Modify colors, fonts, logos and backgrounds to create a cohesive brand experience.
    • Custom Login Page: Design a personalized login screen that welcomes users and reflects their brand identity.
    • Header and Footer Customization: Customize the global header and footer for both admin and learner views.
  • Course and Content
    • Built-In Authoring Tool: Use the built-in authoring tool to create and customize courses and reuse existing content, such as PowerPoint presentations and videos.
    • Learning Paths: Create customized learning paths (curriculums) tailored to specific roles or competencies, guiding learners through a structured training experience.
  • User Experience
    • Personalized Views: Create personalized learner views for users to see content that is most relevant to them based on their roles, preferences or past activities.
    • Widgets and Interface Options: You can choose from various widgets, such as news, metrics, and assigned training, to display on the dashboard.
    • Navigation Customization: Select different navigation styles, such as horizontal or vertical menus.
  • Training: Besides the solution’s content library and knowledge management capabilities, it has valuable applications for several specific types of industries.
    • Customer Training: This solution allows for better adoption, upselling, and increased buyer loyalty by providing the opportunity to train customers on how to use products. Tracking lets users see which training programs work best for customers so they can adjust training as needed. Popular training enables organizations to increase sales through the eCommerce function.
    • Sales Training: Accessible by mobile, the sales training can use video assessments to help hone pitches and integrate with a CRM. It also comes with several courses on relevant topics.
    • Operations Training: The dual use of certification programs and learning paths, allows employers to ensure their operations managers are qualified and up to date with compliance issues.
    • Gig Worker Training: For jobs in the gig economy, such as Uber, Lyft and Airbnb contractors, the software can onboard people quickly and efficiently even when they’re not in the same country.
    • Contractor Training: The solution scales easily for a sudden upsurge in workers in an unpredictable market, while reporting and analytics allow managers to monitor workers closely. Bits of microlearning can help a variety of workers answer questions quickly without disrupting the process.
    • Supplier Training: Stay in touch and up to date with suppliers through presentations, video, audio, PowerPoints, reference materials and SCORM-standardized content. Scaling also helps accommodate a significant change in learners.
  • Certificate Management: Create unique certificates to reflect the attributes of each learner and course.
    • Customize various elements of the certificates, such as logos, colors, fonts and text, to align with your brand guidelines and enhance their visual appeal.
    • Create unique certificates for each course, ensuring that the design and content reflect the specific training completed by the learner.
    • Manage the lifecycle of certifications, including expiration notifications and renewal processes, to stay compliant with industry regulations.
  • Monitor Learner Activity: Receive alerts in real time for learner activities, like course completions or milestone achievements. Use the Boost feature to schedule and send push notifications to any device, including wearables.
  • Customizable Subdomains: Create multiple subdomains per subscription, each customizable and brandable. Designate one subdomain as the primary for system-wide course assignments.
  • Gamification: Incorporate gamification elements to enhance user engagement and motivation.
    • Allow learners to earn points and badges for completing courses and display them on their profiles to encourage participation and reward progress.
    • Rank learners on leaderboards based on their points to encourage healthy competition.
    • Tailor gamification mechanics to fit organizational training goals and create a personalized learning experience.
  • Data Reporting: Track learner progress and assess the effectiveness of training programs using insightful data reports.
    • Schedule automated reports to generate and send via email, keeping stakeholders informed without manual effort.
    • Create custom reports tailored to specific metrics or KPIs, focusing on what matters most to your organization.
    • Interpret data quickly with visual dashboards and graphical representations to identify trends and areas of improvement.
    • Track comprehensive metrics, including course completions, learner engagement levels and assessment scores, to get a bird' s-eye view of training activities.
  • Social Learning: Direct messaging and discussion forums enable learners to share insights and clarify doubts in real time. Social media integration allows them to collaborate on learning paths and share achievements and progress, boosting community engagement.
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Product Ranking

#15

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#1

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Analyst Rating Summary

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User Sentiment Summary

Excellent User Sentiment 675 reviews
Great User Sentiment 1114 reviews
91%
of users recommend this product

Udemy has a 'excellent' User Satisfaction Rating of 91% when considering 675 user reviews from 4 recognized software review sites.

84%
of users recommend this product

Litmos has a 'great' User Satisfaction Rating of 84% when considering 1114 user reviews from 5 recognized software review sites.

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Awards

Udemy stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Litmos and concluded it earns best-in-class honors for Mobile Capabilities and Platform Capabilities.

Mobile Capabilities Award
Platform Capabilities Award

Synopsis of User Ratings and Reviews

Useful Functionality: Over 90% of users who discussed features were pleased with the system’s components, notably self-paced learning capabilities.
Upskills Workforce: Users felt that the classes helped train employees in necessary skills in over 90% of reviews that discussed it.
Great for Training: More than 80% of reviewers who discussed using it as a training tool were pleased.
Excellent Courses: Learners loved the quality of the courses themselves in over 70% of comments that talked about it.
Skilled Instructors: Over 60% of users who discussed the teachers felt they were communicative and well-versed in the topics.
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Ease of Use: Users find Litmos easy to use, both for learners and administrators. It has a clean and modern interface that is simple to navigate.
Customization: The platform offers a wide range of features that can be customized to meet specific needs, such as branding and assignment management.
Customer Support: Users appreciate Litmos' customer support team's quick and efficient response. The Dojo learning tool and online help forums are cited as valuable resources for learning and troubleshooting.
Quick Setup: Many users highlight the rapid implementation process, allowing organizations to get started with training programs without extensive delays. This is particularly beneficial for companies needing to onboard employees quickly.
Training Efficiency: Litmos assists in the onboarding process for new employees, making it easier to conduct training programs and ensure compliance. Some users have seen a significant increase in course completion rates after switching to Litmos.
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Refund Issues: Just under 80% of users who talked about refunds said they had problems getting their money back and didn’t like the policy.
Price: While over 50% of users felt it was reasonably priced, 46% of users who talked about price felt they were overcharged or didn’t like the pricing structure.
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Reporting and Customization: Users would like custom reports to be sharable within the system without needing to export and share them manually.
Efficiency of Course Building: The process of building courses could be more efficient, particularly in terms of packaging content into classes and courses.
Font and Sizing Restrictions: The content authoring tool has some font and sizing restrictions.
Customer Support Issues: Some users feel that Litmos's support relies heavily on the user watching learning courses, which can be time-consuming and inefficient.
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Udemy is an online learning solution that provides instructor-led learning classes. Users can pick from a varied selection of topics and train at their own pace. Most reviewers were especially pleased with the features, especially the ability to control the speed of learning. Reviewers left overwhelmingly positive comments on the quality of the classes. Many learners said they were still able to contact their instructors when needed. Most users felt their teachers were skilled and knew their subjects well. Users praised its skill-building both in personal and corporate environments. Though users did like the classes, they also recommended heavily screening for quality. Some complained that the platform didn’t vet what was on the site well. Udemy has reviews for all of its classes left by users. Most people recommended weeding out the good ones from the bad ones. The most significant criticism by far came from people trying to get refunds. They said they had trouble contacting customer support or didn’t receive their money back. Others disliked the 30-day refund policy and felt cheated by it. Users were split on the price of the courses. Classes often came with discounts and some felt they were reasonably priced. Others felt they were too expensive or got angry when they paid for a class that was later offered for free. Udemy is a helpful resource for self-paced learners who have a specific set of skills they want. Vet the courses carefully, wait for discounts and look for details if the price isn’t satisfactory. It doesn’t have HR functionality as it’s more of a content library than a full LMS. Larger organizations who want to take an analytics-driven approach to learning should look elsewhere.

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SAP Litmos really stands out as a user-friendly, cloud-based LMS that suits businesses of all sizes and industries. We love how intuitive the interface is and how quick and easy it is to set up, making it perfect for organizations looking for a hassle-free training solution. The availability of off-the-shelf courses means you can get started with training right away without having to develop content from scratch.The platform’s AI features are a huge plus, offering targeted materials and actionable insights to boost learning efficiency. With a vast course library and the option to monetize training content, Litmos adds excellent value to the learning experience. Its streamlined course management, customizable assessments and branding options let you tailor the platform to fit your needs perfectly.However, there are a few areas where Litmos could improve. Expanding its compliance capabilities and enhancing collaboration features with native group chat and two-way messaging would be beneficial. Additionally, refining the course-building process and improving the content authoring tool could enhance the overall user experience.Despite these areas for growth, Litmos is a strong choice for a flexible and efficient LMS. Its user-friendly design, AI-powered features and extensive course library make it a valuable asset for onboarding, employee development and customer training initiatives. The platform's focus on customization and flexibility empowers you to create a tailored learning experience that aligns with your brand and objectives.

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