TOPYX vs SuccessFactors LMS

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Our analysts compared TOPYX vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

TOPYX Software Tool
SuccessFactors LMS Software Tool

Product Basics

TOPYX helps implement customizable education, training and development programs for employees, contractors, association members and customers. It offers content management, catalogs, reporting, integrations and gamification on a user-friendly interface. A built-in social platform lets learners engage in discussions with content creators, facilitators, experts and co-learners.

The solution allows users to support a global workforce using language localization and helps businesses stay updated with regulatory guidelines via SCORM compliance.
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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$6,850 Annually
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Tailored to your specific needs
$2.17/User, Monthly
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Tailored to your specific needs
Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Better Efficiency: Cut down on time spent on irrelevant or ineffective training to streamline onboarding and teach new skills quickly. Create interconnected programs with specialized information for specific departments, partners, channels, etc.
  • Increased Sales: Provide comprehensive product information, brand standards and etiquette guides to ensure stores are working in conjunction with the rest of the company. Create a unified front that reassures customers and allows for better sales.
  • Higher Retention Rates: Teaches employees comprehensively to cut down on frustration during the onboarding process and help them feel empowered in their positions, thus cutting down turnover.
  • More Skilled Workforce: Close skill gaps and strengthen core capabilities to create a well-educated staff prepared for any challenges that may lie ahead.
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Training: Provide excellent online training no matter the physical location. Different applications lead to varying benefits for various stakeholders.
    • Customer Training: Along with onboarding and retail training, train management teams or workers in a new store to ensure that customer interactions are smooth and consistent. Direct seasonal staff and keep brand integrity across a business with multiple locations.
    • Employee Training: Target and resolve skill gaps among the workforce, bulk up skill sets and create customized learning paths to ensure the flow of only relevant information. Connect teams better with social learning features.
    • Member Training: Create and manage multiple courses, paths and training programs. Drive training while still giving access and control to the leaders of various chapters, departments, groups or others. Allow leaders to see progress and course complementation and determine how programs are working for their teammates.
    • Partner/Contractor Training: Direct construction teams or other partners to the essential information on policy, regulations and legal requirements. Keep teams on the same page by sharing customer feedback and product information.
  • Customization and Social Learning: Engage employees more deeply with gamification, microlearning, team groups and more. Connect through messaging, blended learning and feeds while stoking friendly competition through awards, badges, points and leaderboards.
  • Integrations: Link with other systems through a flexible API. Connect with Salesforce, GotoWebinar, Webex and use Zoom. Conduct user management through the IAM panel and use a Single Sign-On solution to ensure easy sign-ins.
  • Content and Course Management: Create, manage and publish courses, learning paths and more within a learning catalog. Embed various file types such as videos, SCO Objects, and the platform’s LTI and xAPI compatibilities. Host everything in the cloud for easy access and retrieval from any location.
  • Reporting: Bookmark, set up and filter reports. Create customized reports and flexible analytics dashboards and then use native and Google Analytics tools to analyze the data for actionable insights.
  • Branding: Use company colors, logos and other customization to ensure a consistent brand experience. Provide content in multiple languages to best connect with users.
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#30

among all
LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Great User Sentiment 17 reviews
Good User Sentiment 277 reviews
84%
of users recommend this product

TOPYX has a 'great' User Satisfaction Rating of 84% when considering 17 user reviews from 2 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

n/a
4.7 (11)
4.0 (1)
3.3 (12)
4.2 (16)
n/a
n/a
4.5 (77)
n/a
3.5 (177)

Synopsis of User Ratings and Reviews

Price: Over 80% of users who discussed cost were pleased with the pricing scheme and felt it was an affordable option.
Customer Service: Reviewers that talked about the customer service were pleased in over 70% of the comments.
Ease of Use: More than 60% of users referring to this aspect felt the general system was intuitive and easy to use.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Issues Logging In: Over 80% of users who discussed the log-in sequence had troubles getting into the system or staying logged in.
Poor Mobile Functionality: Reviewers had issues finding and using the correct URL in over 80% of comments that talked about it.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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TOPYX is an LMS and talent management system with multiple HR functions. Users loved the pricing scheme, which has a fixed cost instead of a per-user model that many found affordable. Overall, they found customer service to be friendly and helpful and appreciated the fact that the system was easy to use and learn. Users had heavy issues with the app in the comments on Google Play. The most common complaint was being able to log in and stay that way. Reviewers also had issues with the system remembering and using the correct URL. Several said they used the correct URL and it still wouldn’t work. This platform may be a good option for small and medium-sized companies and institutions. As stated above, there aren’t many reviews of it. Therefore, demo extensively and double-check it has the necessary requirements during the buying process.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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