Skilljar vs Wisetail

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Our analysts compared Skilljar vs Wisetail based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Wisetail Software Tool

Product Basics

Skilljar is a cloud-hosted solution that helps companies scale their partner and customer training modules. It lets enterprises deliver effective training programs to customers, channel partners, contractors and community members. It integrates with businesses to measure revenue and customer activity.

It speeds up customer engagement and onboarding by supporting multimedia course production, automated CRM data integration and mobile-friendly learning ecosystem. Educators can upload courses, add company branding and publish them online without any technical knowledge. Training is available in audio, video, instructor-led or live formats. Its video tools simplify the creation and distribution of training materials and integrate data with numerous business applications like Marketo and Salesforce.

It supports integrations with ERP systems and provides social certifications, payments engine and advanced analytics for businesses to create courses with ease. Programs can be distributed easily to mobile and web devices. It helps companies provide comprehensive and consistent customer training and boosts product renewal and adoption rates.
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Wisetail is a SaaS eLearning platform owned by Alchemy Systems. It assists with employee training, employee development, course creation and other informational needs. Designed to look and operate like a social media site through the UI, its capabilities include customized branding, mobile accessibility, knowledge management, social learning and reporting.

With biometric and digital security measures, it takes steps to ensure the integrity of its data. Administrators can set permissions, assign classes, provide feedback, fill out an enhanced profile and customize reports to best analyze data. The company also offers a people assurance technology, leading it to join the organization Intertek in 2019.
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$30,000 Annually, Quote-based
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Product Assistance

Documentation
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Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Responsive Interface: Skilljar is easy-to-use and responsive for businesses and customers. It is intuitive and accommodates company requirements to deliver an enriching learning experience. It stores training materials at a central location for simplified access and delivery to customers. 
  • Scalability:  It can accommodate growing company requirements and is flexible to support an expanding customer base and users. It is consistent in its uptime and lets users complete their tasks on time. 
  • Supports Multiple Languages: Skilljar supports multiple languages for organizations to provide training solutions to a global audience. Educators can provide training content in different languages to suit multiple customers and partners. 
  • Holistic Customer View: It offers businesses a holistic view of their customers. Data from multiple sources like marketing tools, CRMs, service tools, accounting and software lets users create different customer profiles. Customers can also be segmented according to criteria including support needs, usage behavior and subscription models for personalized attention. Companies can monitor customers’ actions and interactions with different teams and create health scores according to client satisfaction. 
  • Training Portals: Skilljar lets companies create separate portals for its varied audience and customize them according to their requirements. Its advanced course authoring lets instructors construct training programs using its pre-built templates. Educators can create instructor-led sessions and learning paths for structured learning. 
  • Integrations: It seamlessly integrates with numerous third-party business applications like Salesforce and Marketo. This functionality helps create and distribute training content swiftly by syncing data with business apps. 
  • Mobile Responsive: Skilljar helps businesses deliver training materials anytime and on any medium. Learners have the flexibility to get trained on their laptops, tablets or smartphones. Availability of training materials on-the-go improves overall course participation. 
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  • Better Communication: It can help cement company culture with a custom-branded interface that allows collaboration and communication across all levels of an organization. Users can upload photos, video and other media. It can help create an online educational company culture.
  • More Cohesive Brand: The custom branding elements allow administrators to create a branded experience in relation to color, logos and more. Customize it to reach specific goals and help learners feel more comfortable during their lessons.
  • Organized Company Knowledge: The content library centralizes important procedures, forms, branding materials and company assets so everyone who needs them can access easily. Trainees can use a single sign-on function, authenticated through SAML to get in easily and cut down on vulnerabilities. Last, administrators can control who has permission, revoke or give digital rights and whitelist certain IP addresses.
  • Greater Employee Engagement: In addition to the multitude of media to engage employees, it has built-in gamification elements such as a leaderboard, point systems, badges and custom goals to help spur on the competition. As a software-as-a-service option, it makes scalability easier making it less likely an organization must switch to another product later.
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  • Supports Multiple Content Types: Skilljar comes with flexible content authoring tools for organizations to offer variable content types. It helps businesses create multiple learning pathways based on user skillset, role and more. It supports high-quality audio, video and course content can be easily embedded from external hosts. It is compatible with AICC, SCORM and offers a native quizzing engine. It also provides live training registration and management. 
  • Assessments and Certifications: Its built-in assessment and certification tools lets organizations display their expertise. It comes with a built-in quizzing tool to assess students’ knowledge. Learners automatically receive certificates and badges after course completion; each certificate can be accessed via a unique URL. Students can flaunt their accomplishments with its LinkedIn integration. For high-stakes tests, organizations can make use of its remote proctoring module. 
  • E-Commerce Flexibility: Skilljar offers direct sales and e-commerce functionality for companies to price and package their training materials. Users can sell customer training subscriptions with its robust e-commerce and payment tools. It has flexible prices and packaged course content and aligns payment gateways with a company’s finance division. Its Salesforce integration helps realize revenue. 
  • Customizable: It lets businesses customize their training portals to match their branding and visual identity with tailored designs. Administrators can create custom objects, fields, calculations, views and rules according to their workflows. Its advanced customization capabilities like CSS, Javascript and HTML let users tailor their portals to offer a unique experience. It offers pre-built templates and dynamic theme control options for enhanced appeal. Learners can self-register through SSO, Salesforce or APIs for instant access. 
  • Secure and Reliable: Skilljar is designed for stringent security protocols for global users. It supports enterprise-grade security and is SOC2 certified. Its robust integrations and APIs accommodate multifarious programs and complex cases. It also offers support for premium implementation and customer success. 
  • Advanced Analytics: Skilljar lets users interact with its centralized dashboard. It generates pre-built and customized reports that offer deep business insights. Its extensive reporting tools help companies make data-driven decisions about customer health and training. It also aggregates data on learners’ performance and other key metrics and displays on dashboards and reports. 
  • While Labeling: Skilljar lets users customize their account with the company's branding, logo and a personalized URL. Administrators can implement personalized branding throughout the application. 
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  • Course Management: The course authoring tools allow users to create content and classes, forge learning paths and host live events. With a simple interface, instructors can edit and create what they need. They can embed PDFs, photos, microlearning materials, SCORM-compliant information, slideshows and videos.
  • User Profiles: It allows learners to upload files, participate in active discussions and mentor less experienced coworkers. On the instructor side, managers can give individuals an unlimited amount of attributes. This allows for selectivity when it comes to filtering out data for reports.
  • Blended Learning: It can combine more standard teaching methods with digital learning through SCORM compliant content, videos and other forms of multimedia. This is suitable for a mix of instructor-led or in-person environments.
  • Mobile Accessibility: The platform is accessible from most smartphones, tablets, PCs and other devices. It comes with an app that operates on Android, iOS, Mac and Windows. Lessons are automatically formatted to fit the various different screens. Learners can access lessons, trainers can provide feedback and employees can call up reference material on-the-go.
  • Social Learning: Users can navigate the software like they would a social media site. They can create profiles, make comments, ask for feedback, share videos and rate courses.
  • Reporting: It can automate reporting and adjust metrics to get the most accurate view of overall productivity and the impact of training. Administrators can monitor class completions, formal transcripts, system activity, profile changes and other data. It could have a wide scope or focus on individuals. It also tracks a real-time metric called, “vitality,” to see employee engagement.
  • Integrations: The solution can integrate with other HR, payroll and other necessary programs through SSO, identity management and access management tools. Integrations include 7shifts, ADP, Alliance Payroll Services, Ascentis, Kaltura, Okta, OneLogin, Paycom, Paylocity, PeopleSoft, Ping Identity, SAP, ServSave, talentReef, Ultimate Software, Vimeo, Wistia, Workpop, YouTube and many others.
  • Security: It has several methods of protecting data such as storing data at secure centers that are protected by two-factor authentication, biometric measures and video surveillance. Access to certain sub-sections is only granted on a case-by-case basis. Other security includes a private VPN, dedicated firewall, patched and hardened OSs, logs for auditing purposes, yearly penetration tests and change management that’s been assiduously documented. All users have to buy an SSL to ensure data is transferred safely. Data is backed up nightly and there’s a disaster plan in place.
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Product Ranking

#56

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#62

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User Sentiment Summary

Excellent User Sentiment 314 reviews
Great User Sentiment 39 reviews
91%
of users recommend this product

Skilljar has a 'excellent' User Satisfaction Rating of 91% when considering 314 user reviews from 4 recognized software review sites.

87%
of users recommend this product

Wisetail has a 'great' User Satisfaction Rating of 87% when considering 39 user reviews from 3 recognized software review sites.

4.6 (181)
2.7 (6)
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4.8 (26)
4.6 (29)
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4.5 (23)
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4.5 (81)
4.0 (7)

Awards

Skilljar stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: Skilljar is known for its user-friendly interface, which allows for easy navigation and customization, even without deep technical expertise.
Integrations: Skilljar integrates seamlessly with various tools, including CRM systems, to streamline data management and enhance functionality.
Strong Support: Skilljar is recognized for its excellent customer support, particularly during the initial setup and ongoing use of the platform.
Analytics Capabilities: Skilljar offers robust analytics features that allow businesses to monitor customer engagement and assess the effectiveness of their training programs.
Versatile Content Creation: Skilljar supports a wide range of content formats, including videos, quizzes, and downloadable materials, to create engaging and diverse learning experiences.
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Easy to Use: Both administrators tasked with uploading and managing content and employees completing training find the interface intuitive and easy to navigate.
Mobile-first Design: Employees can complete training from their smartphone or tablet, even downloading videos to watch offline, making it ideal for those who aren't always at a desk.
Built for Engagement: Features like interactive forums, discussion threads, and social learning tools help transform training from a passive activity into an engaging experience.
Customization Options: Companies can tailor the platform to their brand, incorporating company colors, logos, and messaging for a consistent look and feel.
Actionable Reporting: Built-in reporting tools allow administrators to track metrics like course completion rates, identify knowledge gaps, and measure the effectiveness of training programs.
Stellar Support: Users consistently praise the responsiveness and helpfulness of Wisetail's customer support team, which is available to assist with technical issues and answer questions.
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Limited Gamification: While Skilljar offers some gamification elements, users seeking advanced features like elaborate point systems or interactive challenges might find the current options somewhat limited.
Basic Collaboration Tools: Skilljar's collaborative features, such as discussion forums, are considered rudimentary by some users. Businesses looking for robust real-time collaboration tools within the platform might need to consider integrations or alternative solutions.
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Advanced Features Can Be Overwhelming: Some users have reported that the platform's advanced features can be overwhelming, particularly for those unfamiliar with learning management systems or seeking a more streamlined experience.
Limited Feature Specificity: Wisetail may lack certain niche features that cater to the specific demands of some customers. This could potentially require workarounds or integrations with other tools to fully address unique business requirements.
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Is Skilljar really all it's cracked up to be, or will it leave you feeling jarred? User reviews from the past year paint a largely positive picture of Skilljar as a customer and partner education platform. Users consistently praise its user-friendly interface, highlighting its intuitive design that allows for easy navigation and content creation. One user even described it as "easy to dive right in and start creating content." Skilljar's strength in integrations is also frequently lauded, with users appreciating its compatibility with various business tools, which streamlines workflows and centralizes data. However, some users have voiced concerns about Skilljar's limitations in advanced reporting and customization. While the platform offers basic reporting features, some users find them restrictive for in-depth analysis. Similarly, although Skilljar provides customization options, some users note that achieving more complex customizations often requires coding knowledge, which can be a hurdle for those without technical expertise. Skilljar differentiates itself through its specialized focus on external training, setting it apart from more general-purpose LMS platforms. Its features are tailored specifically for customer and partner education, including audience-specific portals, robust analytics for tracking learner progress and content effectiveness, and seamless integration with CRM and marketing automation tools. These aspects are crucial for businesses aiming to enhance customer onboarding, improve product adoption, and drive customer engagement and retention. For instance, one user highlighted how Skilljar's API connections allowed them to personalize the training experience by directing users to specific landing pages with relevant content, a feature not available in their previous system. In conclusion, Skilljar emerges as a strong contender for businesses seeking a user-friendly and feature-rich platform dedicated to customer and partner education. Its strengths lie in its intuitive interface, robust integrations, and specialized focus on external training. However, businesses requiring advanced reporting and customization capabilities might find the platform's limitations a drawback. Overall, Skilljar is best suited for organizations prioritizing ease of use, seamless integrations, and a dedicated platform for external training, particularly those focused on driving customer success and engagement.

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Is Wisetail the whiz kid of learning management systems? User reviews from the past year suggest Wisetail is a robust platform celebrated for its user-friendly interface and mobile accessibility, making it a hit with those constantly on the go. Its social learning features, reminiscent of popular social media platforms, are praised for boosting engagement and making learning feel less like a chore and more like a collaborative experience. Users rave about the smooth implementation process and the stellar customer support, always ready to lend a helping hand. The platform's customizability is a major plus, allowing businesses to tailor the learning journey to their specific needs, which is particularly handy for industries like restaurants with unique training demands.However, some users find the advanced features a tad overwhelming, leaving them yearning for a simpler layout. A few have also pointed out a lack of certain features that cater to their specific needs. Despite these minor hiccups, Wisetail consistently receives high marks for user satisfaction. Many users applaud its cost-effectiveness and ability to efficiently deliver training to a large workforce. Think of it like this: Wisetail is like that reliable, multi-functional kitchen gadget that might have a few extra buttons, but at the end of the day, it gets the job done without breaking the bank.In a nutshell, Wisetail is best suited for businesses, particularly those with a large and dispersed workforce, looking for an engaging and user-friendly platform to streamline their training programs. Its mobile-first design, coupled with offline accessibility, makes it ideal for industries where employees are always on the move. While the advanced features might seem daunting to some, the platform's intuitive interface and top-notch customer support ensure a smooth user experience.

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