Skilljar vs iSpring Learn

Is Skilljar really all it's cracked up to be, or will it leave you feeling jarred? User reviews from the past year paint a largely positive picture of Skilljar as a customer and partner education platform. Users consistently praise its user-friendly interface, highlighting its intuitive design that allows for easy navigation and content creation. One user even described it as "easy to dive right in and start creating content." Skilljar's strength in integrations is also frequently lauded, with users appreciating its compatibility with various business tools, which streamlines workflows and centralizes data. However, some users have voiced concerns about Skilljar's limitations in advanced reporting and customization. While the platform offers basic reporting features, some users find them restrictive for in-depth analysis. Similarly, although Skilljar provides customization options, some users note that achieving more complex customizations often requires coding knowledge, which can be a hurdle for those without technical expertise. Skilljar differentiates itself through its specialized focus on external training, setting it apart from more general-purpose LMS platforms. Its features are tailored specifically for customer and partner education, including audience-specific portals, robust analytics for tracking learner progress and content effectiveness, and seamless integration with CRM and marketing automation tools. These aspects are crucial for businesses aiming to enhance customer onboarding, improve product adoption, and drive customer engagement and retention. For instance, one user highlighted how Skilljar's API connections allowed them to personalize the training experience by directing users to specific landing pages with relevant content, a feature not available in their previous system. In conclusion, Skilljar emerges as a strong contender for businesses seeking a user-friendly and feature-rich platform dedicated to customer and partner education. Its strengths lie in its intuitive interface, robust integrations, and specialized focus on external training. However, businesses requiring advanced reporting and customization capabilities might find the platform's limitations a drawback. Overall, Skilljar is best suited for organizations prioritizing ease of use, seamless integrations, and a dedicated platform for external training, particularly those focused on driving customer success and engagement.

The iSpring system is an extremely user-friendly option especially popular among educators. This is likely due to its tie-in with PowerPoint. Users can create a presentation in PowerPoint and then, without leaving the app, directly upload it to iSpring where it’s converted into the proper format. Its usability, quick adoption, good price and excellent customer service made for an overwhelming number of satisfied reviews. On the other hand, the satisfaction with the feature set was split with half saying it worked well and half finding the functionality wanting. Many users wanted new features, but the requests were mostly distinct from one another and for very specific capabilities. While iSpring does offer customization options, there are many features that are out of reach due to price, technological limitations or lack of knowledge on the part of the customer. Overall, this is a great solution for educators and corporate administrators looking to adopt a system quickly and easily. It may not be suitable for large businesses with more complex needs. Users should also look into exactly what they need so they don’t get bumped into the more expensive pricing tier.