Home > LMS Software > Litmos > Litmos vs Watermark Insights

Litmos vs Watermark Insights

Last Updated: November 25th, 2024

Our analysts compared Litmos vs Watermark Insights based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

SAP Litmos is a cloud-based LMS that provides solutions for onboarding, employee development, and customer, member and partner training. It allows you to customize the user interface and dashboards to match your company’s brand and meet learners' needs.

You can automate training tasks and use AI to enhance learning and assessment activities. It also offers powerful reporting tools, a wide range of ready-made courses and features to sell your training content online.

Users praise its user-friendliness, customization capabilities and interactive course management features. Some users highlighted improvement areas, such as the need for more advanced customization options, more consistent customer support and a flexible pricing structure.

The solution offers three pricing plans: Foundation, Premier and Platinum Suite, each with varying features and services.

Watermark Insights offers comprehensive software designed to streamline tasks such as Learning Management System (LMS) administration, assessment management, and accreditation processes. This robust platform is particularly well-suited for educational institutions and organizations seeking to enhance their data-driven decision-making capabilities. By integrating various academic and administrative functions, Watermark Insights helps institutions improve efficiency and maintain compliance with accreditation standards. Key benefits include enhanced data collection, improved reporting capabilities, and seamless integration with existing systems. Popular features encompass curriculum mapping, outcomes assessment, and faculty activity reporting, all of which contribute to a more cohesive and transparent educational environment. Compared to similar products, users often highlight Watermark Insights' user-friendly interface and comprehensive support services. Pricing details are typically customized based on the institution's specific needs, so it is advisable to contact SelectHub for a tailored quote. This ensures that the solution aligns perfectly with the unique requirements and budget constraints of the user.

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Product Insights

Boosts User Adoption: It offers optional, off-the-shelf courses so users can begin using the system without first building out content. The thousands of video courses cover key topics, including compliance, health and safety, HR, conflict management, sales, IT, finance and cyber security. SAP continually adds fresh material to the library, which is accessible for no extra charge.
- When we tested Litmos, we found its interface easy to use for non-tech or novice users. The features are interactive and modern, and all the basics are easy to find on an all-in-one dashboard.
Enhances Learning Efficiency with AI: The AI assistant allows you to find and use targeted materials essential for job performance quickly. Learners can access and inquire about content before completing courses, and managers can receive actionable insights to refine training efforts. The AI infrastructure ensures content and data security and Is compliant with GDPR, SOC II, and CCPA standards.
Offers an Online Course Library: Access a comprehensive library of over 80,000 award-winning courses from Litmos, Go1, and Bigger Brains. These courses span various topics, including compliance training, performance improvement and skill development, and are regularly updated and ready for immediate use. You can also offer courses and certifications to external users for a fee, creating additional revenue opportunities.
Award-Winning LMS: SelectHub research analysts evaluated and rated Litmos among our top ten LMS products in the SelectHub Awards 2024. Litmos also won best-in-class honors for assessments, content and course management, learning delivery, mobile capabilities, platform capabilities, and integrations and extensibility.
Makes Course Management Easy: According to our data, Litmos scored exceptionally well for features that help users manage content and courses, access training on the mobile app, sell content online and generate insightful reports. All the basics are available out of the box: content creation and partnership, content repository, course authoring, course selling, discounts and promotions, graphs and visualizations, custom reports and more.
Offers Many Tools to Customize Assessments: When we ran a free trial of Litmos, we noted that it offers a suite of permissions and controls to customize assessments.
- You can lock assessments after a single attempt, with the option to unlock and allow one re-attempt, adding an extra layer of control over the learning process.
- The interface supports navigation controls, such as hiding the "Next" module button and displaying the "Previous Question" button, which enhances the user experience.
- You can randomize questions and answers to reduce predictability, while learners are required to provide an answer before proceeding to the next question.

Enhanced Efficiency: Streamlines administrative tasks, reducing the time spent on manual data entry and allowing staff to focus on more strategic activities.
Data-Driven Decisions: Provides robust analytics and reporting tools that help institutions make informed decisions based on real-time data.
Improved Compliance: Ensures adherence to accreditation standards and regulatory requirements through automated tracking and documentation.
Centralized Information: Consolidates data from various sources into a single platform, making it easier to access and manage information.
Enhanced Collaboration: Facilitates better communication and collaboration among faculty, staff, and students through integrated tools and shared resources.
Customizable Workflows: Allows institutions to tailor workflows to their specific needs, improving process efficiency and user satisfaction.
Scalability: Adapts to the growing needs of institutions, whether they are expanding their programs or increasing their student population.
Student Success: Supports student achievement by providing tools for tracking progress, identifying at-risk students, and implementing targeted interventions.
Resource Optimization: Helps institutions allocate resources more effectively by providing insights into usage patterns and needs.
Enhanced Security: Protects sensitive data with robust security measures, ensuring compliance with data protection regulations.
Seamless Integration: Integrates with existing systems such as LMS, SIS, and ERP, reducing the need for duplicate data entry and ensuring consistency across platforms.
Continuous Improvement: Offers tools for ongoing assessment and improvement of programs and processes, fostering a culture of excellence.
Cost Savings: Reduces operational costs by automating routine tasks and improving resource management.
User-Friendly Interface: Features an intuitive design that simplifies navigation and reduces the learning curve for new users.
Real-Time Updates: Provides instant access to the latest data and reports, enabling timely decision-making and action.

Content Authoring: Create professional and interactive eLearning content, suitable for users of all experience levels.
- Create courses and modules using the intuitive Create Module tool.
- Customize courses with a neutral theme that highlights your organization’s colors and logos. Tailor fonts, colors and themes to ensure a consistent brand experience.
- With the following/back options, you can effortlessly navigate through pages or slides. The "lock progress" feature allows you to track learner progress throughout the course.
- Adhere to 508 and WCAG AA standards to make content accessible to all users, including those with disabilities. Users can also select their preferred language.
- Build courses in multiple languages and structure them with multiple pages or slides. Add, delete, and reorder pages to control course flow and coverage.
- Use predefined templates and components, such as text and images, videos, quizzes and more. Customize it with headings, images, buttons, and audio.
- Set various completion criteria such as Last Page, Quiz Pass or Declaration. Attach resources and save important documents for easy access.
- Publish courses directly into Litmos Training as SCORM 1.2 or download as a SCORM 1.2 ZIP file.
Third-Party Integrations: Easily integrate with a variety of third-party tools like Zoom, Zendesk, Okta, BambooHR, Paylocity, Shopify and Dropbox.
Off-The-Shelf Content: Access 2,000+ award-winning courses, 80,000+ courses from Go1, and 4,000+ eLearning videos from Bigger Brains. Use ready-made skills tagging and learning paths, or create custom ones tailored to your organization's needs. Enhance learning with workbooks, handouts and more.
Mobile App: Engage with training anytime, anywhere, on any device, with a consistent experience across desktop and mobile.
- Download courses to learn without an internet connection.
- Enable notifications to stay on track with reminders for deadlines, new courses and upcoming training sessions.
- Use biometric single sign-on (SSO) and access training materials and interactive content from anywhere.
- Support for 37 languages, microlearning modules and AI integration.
Compliance: Create a consistent compliance culture with up-to-date, country-specific compliance courses created by experts. Upload pre-existing content, create SCORM modules or use Litmos’ off-the-shelf compliance courses. Easily track progress and measure impact using built-in or custom reports to monitor course completions, quiz results and more.
Ecommerce: Generate revenue from courses and certifications to boost your bottom line.
- Sell your courses and certifications on an eCommerce platform.
- View and adjust revenue based on delivery methods, dates and locations.
- Sell training credits upfront and bridge revenue gaps with automated tracking and management.
- Automatically monitor and allocate expenses for events and vendors.
- Link revenue to different business units or product lines and create unique eCommerce accounts for each.
- Customize the appearance of your training offerings to match your brand so that customers and partners can easily recognize them.
- Manage training in multiple languages and currencies with built-in support for global taxation.
- Connect with CRM, ERP and financial systems using the Litmos API to handle data accurately.
Surveys: Use the survey tool and pre-built reports to gather feedback from employees and discover what users think about the course. Create surveys in multiple formats, such as multiple-choice, text comments and a rating scale, and prevent learners from filling out a survey multiple times to ensure accurate results.
Instructor-Led Training (ILT): Easily manage both in-person and virtual instructor-led training (ILT and vILT) sessions.
- Coordinate schedules, track attendance, and handle all training details on a single platform.
- Integrate with webinar tools like Microsoft Teams, Zoom and Webex
- Simplify registration with features such as single sign-on, mobile access and automated calendars.
- Automate attendance tracking and conflict checking and send alerts for schedule changes.
- Schedule recurring sessions and add multiple instructors to sessions.
Assessments: Configure assessments with various question types, such as multiple choice, true/false, and fill-in-the-blank. Set assessments as mandatory or optional, with customizable passing scores, and integrate them directly into courses.
Customizations: Personalize the look and feel of your LMS with a variety of customization tools.
Branding
- Custom Branding: Tailor the LMS interface to align with your organization's brand. Modify colors, fonts, logos and backgrounds to create a cohesive brand experience.
- Custom Login Page: Design a personalized login screen that welcomes users and reflects their brand identity.
- Header and Footer Customization: Customize the global header and footer for both admin and learner views.
Course and Content
- Built-In Authoring Tool: Use the built-in authoring tool to create and customize courses and reuse existing content, such as PowerPoint presentations and videos.
- Learning Paths: Create customized learning paths (curriculums) tailored to specific roles or competencies, guiding learners through a structured training experience.
User Experience
- Personalized Views: Create personalized learner views for users to see content that is most relevant to them based on their roles, preferences or past activities.
- Widgets and Interface Options: You can choose from various widgets, such as news, metrics, and assigned training, to display on the dashboard.
- Navigation Customization: Select different navigation styles, such as horizontal or vertical menus.
Training: Besides the solution’s content library and knowledge management capabilities, it has valuable applications for several specific types of industries.
- Customer Training: This solution allows for better adoption, upselling, and increased buyer loyalty by providing the opportunity to train customers on how to use products. Tracking lets users see which training programs work best for customers so they can adjust training as needed. Popular training enables organizations to increase sales through the eCommerce function.
- Sales Training: Accessible by mobile, the sales training can use video assessments to help hone pitches and integrate with a CRM. It also comes with several courses on relevant topics.
- Operations Training: The dual use of certification programs and learning paths, allows employers to ensure their operations managers are qualified and up to date with compliance issues.
- Gig Worker Training: For jobs in the gig economy, such as Uber, Lyft and Airbnb contractors, the software can onboard people quickly and efficiently even when they’re not in the same country.
- Contractor Training: The solution scales easily for a sudden upsurge in workers in an unpredictable market, while reporting and analytics allow managers to monitor workers closely. Bits of microlearning can help a variety of workers answer questions quickly without disrupting the process.
- Supplier Training: Stay in touch and up to date with suppliers through presentations, video, audio, PowerPoints, reference materials and SCORM-standardized content. Scaling also helps accommodate a significant change in learners.
Certificate Management: Create unique certificates to reflect the attributes of each learner and course.
- Customize various elements of the certificates, such as logos, colors, fonts and text, to align with your brand guidelines and enhance their visual appeal.
- Create unique certificates for each course, ensuring that the design and content reflect the specific training completed by the learner.
- Manage the lifecycle of certifications, including expiration notifications and renewal processes, to stay compliant with industry regulations.
Monitor Learner Activity: Receive alerts in real time for learner activities, like course completions or milestone achievements. Use the Boost feature to schedule and send push notifications to any device, including wearables.
Customizable Subdomains: Create multiple subdomains per subscription, each customizable and brandable. Designate one subdomain as the primary for system-wide course assignments.
Gamification: Incorporate gamification elements to enhance user engagement and motivation.
- Allow learners to earn points and badges for completing courses and display them on their profiles to encourage participation and reward progress.
- Rank learners on leaderboards based on their points to encourage healthy competition.
- Tailor gamification mechanics to fit organizational training goals and create a personalized learning experience.
Data Reporting: Track learner progress and assess the effectiveness of training programs using insightful data reports.
- Schedule automated reports to generate and send via email, keeping stakeholders informed without manual effort.
- Create custom reports tailored to specific metrics or KPIs, focusing on what matters most to your organization.
- Interpret data quickly with visual dashboards and graphical representations to identify trends and areas of improvement.
- Track comprehensive metrics, including course completions, learner engagement levels and assessment scores, to get a bird' s-eye view of training activities.
Social Learning: Direct messaging and discussion forums enable learners to share insights and clarify doubts in real time. Social media integration allows them to collaborate on learning paths and share achievements and progress, boosting community engagement.

Data Integration: Seamlessly integrates with various data sources, including SIS, LMS, and HR systems, to provide a comprehensive view of institutional data.
Customizable Dashboards: Offers user-friendly, customizable dashboards that allow stakeholders to visualize and interact with data in real-time.
Assessment Management: Facilitates the creation, distribution, and analysis of assessments to ensure alignment with institutional goals and accreditation standards.
Reporting and Analytics: Provides robust reporting tools and advanced analytics to support data-driven decision-making and continuous improvement.
Survey Administration: Enables the design and deployment of surveys to gather feedback from students, faculty, and staff, with built-in tools for analysis and reporting.
Curriculum Mapping: Allows institutions to map curriculum to learning outcomes, ensuring that educational programs meet desired competencies and standards.
Accreditation Support: Streamlines the accreditation process by organizing and managing documentation, evidence, and reports required for accreditation reviews.
Faculty Activity Reporting: Tracks and reports on faculty activities, including teaching, research, and service, to support performance evaluations and professional development.
Student Learning Outcomes: Monitors and assesses student learning outcomes to ensure educational effectiveness and identify areas for improvement.
Role-Based Access: Provides secure, role-based access to data and tools, ensuring that users have appropriate permissions based on their responsibilities.
Mobile Accessibility: Offers mobile-friendly interfaces, allowing users to access and interact with the platform from various devices, including smartphones and tablets.
Collaboration Tools: Includes features that facilitate collaboration among faculty, staff, and administrators, such as shared workspaces and communication tools.
Data Security: Employs advanced security measures to protect sensitive data, including encryption, user authentication, and regular security audits.
API Support: Provides robust API support for custom integrations and extensions, allowing institutions to tailor the platform to their specific needs.
Training and Support: Offers comprehensive training resources and dedicated support to ensure users can effectively utilize the platform's features.

Product Ranking

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Analyst Rating Summary

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User Sentiment Summary

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Litmos has a 'great' User Satisfaction Rating of 84% when considering 1114 user reviews from 5 recognized software review sites.

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Synopsis of User Ratings and Reviews

Ease of Use: Users find Litmos easy to use, both for learners and administrators. It has a clean and modern interface that is simple to navigate.

Customization: The platform offers a wide range of features that can be customized to meet specific needs, such as branding and assignment management.

Customer Support: Users appreciate Litmos' customer support team's quick and efficient response. The Dojo learning tool and online help forums are cited as valuable resources for learning and troubleshooting.

Quick Setup: Many users highlight the rapid implementation process, allowing organizations to get started with training programs without extensive delays. This is particularly beneficial for companies needing to onboard employees quickly.

Training Efficiency: Litmos assists in the onboarding process for new employees, making it easier to conduct training programs and ensure compliance. Some users have seen a significant increase in course completion rates after switching to Litmos.

Canvas Integration: Allows instructors to conveniently access and view course evaluations directly within their Canvas LMS environment.

Streamlined Evaluations and Surveys: Simplifies the process of creating, distributing, and collecting feedback through course evaluations and surveys.

Data-Driven Insights: Provides tools for analyzing evaluation and survey data to gain insights into student learning, teaching effectiveness, and program improvement.

Reporting and Customization: Users would like custom reports to be sharable within the system without needing to export and share them manually.

Efficiency of Course Building: The process of building courses could be more efficient, particularly in terms of packaging content into classes and courses.

Font and Sizing Restrictions: The content authoring tool has some font and sizing restrictions.

Customer Support Issues: Some users feel that Litmos's support relies heavily on the user watching learning courses, which can be time-consuming and inefficient.

Limited Formatting Options: Users have reported limitations in formatting options within the accreditation management features, particularly when creating documents, which may require workarounds for institutions with specific formatting needs.

System Complexity: Watermark offers a suite of products, which while comprehensive, could lead to a steeper learning curve for users who may only need specific features or those accustomed to simpler systems.

Potential for Integration Issues: While Watermark integrates with various Learning Management Systems (LMS), some users have reported challenges requiring customized roles within their LMS to manage course evaluations effectively, highlighting potential compatibility hurdles depending on the LMS used.

SAP Litmos really stands out as a user-friendly, cloud-based LMS that suits businesses of all sizes and industries. We love how intuitive the interface is and how quick and easy it is to set up, making it perfect for organizations looking for a hassle-free training solution. The availability of off-the-shelf courses means you can get started with training right away without having to develop content from scratch.The platform’s AI features are a huge plus, offering targeted materials and actionable insights to boost learning efficiency. With a vast course library and the option to monetize training content, Litmos adds excellent value to the learning experience. Its streamlined course management, customizable assessments and branding options let you tailor the platform to fit your needs perfectly.However, there are a few areas where Litmos could improve. Expanding its compliance capabilities and enhancing collaboration features with native group chat and two-way messaging would be beneficial. Additionally, refining the course-building process and improving the content authoring tool could enhance the overall user experience.Despite these areas for growth, Litmos is a strong choice for a flexible and efficient LMS. Its user-friendly design, AI-powered features and extensive course library make it a valuable asset for onboarding, employee development and customer training initiatives. The platform's focus on customization and flexibility empowers you to create a tailored learning experience that aligns with your brand and objectives.

Is Watermark Insights the high watermark for managing academic tasks, or does it leave users up a creek without a paddle? User reviews from the last year suggest Watermark Insights is a breath of fresh air for higher education institutions looking to streamline their processes and gain valuable insights from their data. Users rave about its intuitive interface and robust integration with popular LMS platforms like Canvas. For instance, instructors can view and analyze course evaluations directly within Canvas, making it a breeze to collect and act on student feedback. This seamless integration is a major differentiating factor, saving educators time and effort compared to juggling multiple platforms. However, some users point out that while Watermark Insights excels in LMS integration and data analysis, its support for creating visually appealing, self-contained websites for accreditation reviews could be improved. While this is a "nice-to-have" feature, it highlights that Watermark Insights, like any software, has areas for potential growth. Overall, Watermark Insights is best suited for higher education institutions seeking a comprehensive solution to manage academic tasks, particularly those already invested in LMS platforms like Canvas. Its intuitive design, seamless integration, and powerful analytics make it a valuable tool for institutions looking to enhance their administrative efficiency and leverage data for continuous improvement.

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FAQ

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