Adobe Learning Manager vs SuccessFactors LMS

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Our analysts compared Adobe Learning Manager vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Adobe Learning Manager Software Tool
SuccessFactors LMS Software Tool

Product Basics

Adobe Learning Manager (formerly Adobe Captivate Prime) is a digital learning platform that helps train customers, employees, partners and franchisee workforce. It lets you create personalized and immersive learning experiences with support for hybrid classrooms, video conferencing and SSO integrations. It's easy to use, has lots of built-in resources, and makes your courses look and function great on any device.

You can use Learning Manager to:

  • Make training videos: Record your screen or use special effects to make effective how-to tutorials.
  • Track how people are learning: Get detailed reports on how your courses are being used.
  • Create interactive activities: Keep learners engaged with quizzes, games and other interactive elements.
  • Train employees on workplace rules and regulations: Make sure your team knows the rules and stays compliant.

User reviews for Adobe Learning Manager are a mixed bag. While some users praise powerful features for course creation and learner engagement and its visually appealing interface, others find it complex and challenging to navigate, highlighting difficulties with reporting and user experience.

Adobe’s exact pricing details aren’t public, but their website mentions two pricing models: Registered User, for a fixed group of learners with continuous access, and Monthly Active User, for organizations needing flexible, on-demand access. Both models support use cases like employee reskilling, compliance, sales and customer education.

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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Personalizes the Learning Experience: Tailor each learner’s experience with customizable homepages featuring drag-and-drop widgets that display completed, pending and recommended courses, along with achievement badges. Admin-recommended training targets specific learner groups based on organizational priorities, while AI-powered recommendations suggest relevant programs tailored to users' skills and interests.
  • Streamlines Compliance Training: Ensure your organization stays audit-ready with compliance training designed for enterprise-scale operations. With recurring certification opportunities, Fluidic Player for content consumption and the flexibility to learn anywhere, online or offline, your team stays engaged.
  • Boost Engagement and Communication: Learning Manager boosts engagement with gamification tools such as points, badges and certifications. Social learning features and discussion boards enhance peer interaction, while the calendar widget and push notifications keep learners informed about upcoming training sessions and milestones.
  • Facilitates Headless Content Delivery: Using APIs, you can integrate courses and learning materials directly within your app or website, enabling users to access content without switching platforms. This integration simplifies the user experience by providing single sign-on (SSO), eliminating the need for extra logins or app switching.
  • Boosts Product Adoption: Adobe Learning Manager enables you to create engaging programs that onboard new customers and promote product adoption. Use insights into customer learning to inform marketing campaigns and improve satisfaction. Deliver personalized experiences with intuitive dashboards, automated onboarding and gamification features, all through a unified self-service portal.
  • Offers a User-Friendly Experience: Learning Manager provides a user-friendly design that helps learners track their training, course activities and progress quickly. Its integration with Microsoft Teams allows learners to access courses, get training reminders and share content with peers directly in Teams. Administrators can automate tasks like scheduling announcements, enrolling employees and assigning courses or certifications based on specific events, making the process more efficient.
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • User Management: Manage both external and internal users with a segregated view. Automatically create user groups based on identifiable attributes and assign courses. Quickly move users between groups and designate group managers to streamline administration.
  • SSO Integration: Enable smooth enterprise logins with single sign-on (SSO) support, allowing users to log in once for access to all features. Use external identity providers (IDps) like Okta, OneLogin, Oracle Identity Federation or Microsoft Active Directory, and ensure compatibility with all IDps that support SAML 2.0 for easy setup and secure login.
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#9

among all
LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Great User Sentiment 1389 reviews
Good User Sentiment 277 reviews
87%
of users recommend this product

Adobe Learning Manager has a 'great' User Satisfaction Rating of 87% when considering 1389 user reviews from 5 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

4.4 (22)
4.7 (11)
4.0 (314)
3.3 (12)
4.6 (672)
n/a
4.3 (98)
4.5 (77)
4.1 (283)
3.5 (177)

Synopsis of User Ratings and Reviews

Centralized Learning: An LMS keeps all your learning materials in one place, making it easy to find courses, assignments and quizzes without searching multiple locations. It keeps everything organized and up-to-date.
Flexibility & Accessibility: As long as you have an internet connection, you can learn from anywhere, making education accessible to everyone, no matter their location.
Progress Tracking & Reporting: An LMS shows real-time updates on how learners are doing in their courses. You can see where they need help, and allow them to track their own progress too.
Cost-Effectiveness: An LMS cuts costs by removing the need for physical classrooms, travel or printed materials. It allows you to train more people at once in a virtual setup without additional expenses.
Scalability: Whether you’re a small group or a big organization, the LMS can grow with you, handling more users and courses without needing major updates or having to switch systems.
Automation: Tasks like grading, enrollment and certifications are automated, reducing time spent on administrative work and allowing instructors to focus on teaching.
Enhanced Collaboration: An LMS makes it easy to interact with others using forums, chat rooms and messaging features, promoting a sense of community and collaboration.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Initial Cost & Setup: Setting up an LMS can be expensive and take time due to software licenses, customization and training. Small organizations may find this challenging.
Challenges with Technology: LMSs depend on reliable internet and devices. If your connection is poor or your device is incompatible with the LMS, you won’t be able to use the solution effectively.
Limited Face-to-Face Interaction: Online learning can’t fully replace in-person interaction. Some learners might feel isolated without the physical presence of colleagues and instructors, which can make learning harder for them.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Adobe Learning Manager is a cloud-based LMS designed for businesses that need scalable and customizable training solutions for employees, customers and partners. It offers a wide range of powerful features that make it easy to create, deliver and track personalized learning experiences.Adobe Learning Manager's interface is a breath of fresh air. It's clean, uncluttered and offers intuitive navigation. When I ran a free trial of the LMS, I found it easy to locate courses, manage assignments and access reports without any confusion.One of the standout features is its ability to create engaging and interactive content. You can incorporate quizzes, games and videos to enhance the learning experience. Learning Manager’s Fluidic Player supports a variety of content formats, including PowerPoint, PDF and SCORM packages, ensuring that learners can engage with different types of material. For live training sessions, it integrates with Microsoft Teams, Zoom and Adobe Connect, which makes it ideal for hybrid work environments.You can also automate tasks such as enrolling learners and setting up training reminders. Gamification features like badges, points and leaderboards help keep learners motivated by encouraging healthy competition. It supports hybrid classrooms and video conferencing, and integrates with Single Sign-On (SSO) systems, making learning accessible and easy to manage.Learning Manager’s advanced AI features, including personalized content recommendations, give it an edge over competitors like D2L Brightspace and Blackboard. The AI is integrated throughout the platform, providing support and personalized learning paths based on each user’s needs and preferences.The platform goes above and beyond in terms of content management, supporting a wide variety of formats through its Fluidic Player. This capability exceeds that of its alternatives like Lessonly, which may have more limited options for content types.Learning Manager also delivers detailed insights into learner progress. You can track not just completion rates, but also how learners interact with content, their assessment scores and any areas where they might struggle. This level of data helps tailor your training program to meet specific learner needs. In my trial, I tested different report options and found the visualizations straightforward and easy to understand.Compared to its competitors, Adobe Learning Manager offers a fully responsive design that works smoothly across all devices, from mobile to desktop. Its mobile learning and responsive design is on par with top platforms like Blackboard, D2L Brightspace and Litmos. Still, its fully responsive interface sets it apart by guaranteeing a consistent user experience.Users consistently praise Learning Manager for its intuitive interface, extensive feature set and personalized learning options. Its strong mobile responsiveness and integration with other Adobe products, including Experience Cloud, are major highlights. However, some users do note that the platform has a steeper learning curve for administrators, particularly when customizing or creating complex learning paths.In conclusion, Adobe Learning Manager stands out as a modern, user-friendly LMS, especially for organizations that prioritize personalization, mobile access and data-driven insights. Its ability to craft customized learning experiences and its strong integration with Adobe tools make it a valuable asset for any organization aiming to enhance learner engagement and meet training goals.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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