360Learning vs SuccessFactors LMS

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Our analysts compared 360Learning vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

360Learning offers a Collaborative Learning platform that revolutionizes traditional Learning Management Systems by focusing on user-generated content and peer learning techniques. It's most suited for medium to large enterprises looking to foster a culture of learning and knowledge sharing among employees. Key features include course creation tools, engagement analytics, and integration with existing corporate systems. Its benefits lie in enabling a more dynamic, democratic approach in how educational content is created and consumed. Compared to similar products, 360Learning stands out for its ease of use and strong collaborative features that encourage participation across the organization. However, it may present limitations for organizations seeking advanced customizability or those with smaller budgets. In terms of pricing considerations, it offers a scalable subscription model. Users often praise its intuitive design and effectiveness in facilitating a collaborative learning environment but may note it's not as fully featured as some competitors for complex course creation.

Pros
  • User-friendly interface
  • Peer learning focus
  • Scalable platform
  • Integrated analytics
  • Engagement tracking
Cons
  • Limited advanced customizability
  • Potentially high cost
  • Less robust for complex courses
  • May not suit small companies
  • Requires internet connectivity
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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$8 Monthly, quote-based
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$2.17/User, Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Collaboration: Enables users to learn from each other, easily share knowledge, and facilitates a community-driven learning environment that turns every employee into a stakeholder in corporate education.
  • Faster Skill Development: With peer-to-peer learning and user-generated content, learners can quickly acquire new skills relevant to their roles and current industry trends.
  • Improved Engagement: Interactive learning and the ability to contribute content keeps users engaged and motivated, thus leading to higher retention rates and better learning outcomes.
  • Scalability: Adapts to the growing needs of an organization, allowing for seamless scaling from a small group of users to an enterprise-wide educational initiative.
  • Flexible Learning Paths: Offers personalized learning experiences with the freedom to create custom paths tailored to the unique needs and goals of each learner.
  • Time and Cost Efficiency: By reducing the need for in-person training sessions and allowing users to learn at their own pace, it cuts down on both time and costs associated with traditional training methods.
  • Insightful Analytics: Supplies comprehensive analytics that measure engagement and performance, providing actionable insights to further improve the learning process and content effectiveness.
  • Easy Integration: Integrates smoothly with a variety of other tools and systems, ensuring a synergy with existing workflows and minimizing disruptions.
  • Empowered Employees: By involving employees in content creation and curation, they become more invested in their own learning, which can lead to increased job satisfaction and lower turnover rates.
  • Continuous Learning Culture: Embeds a culture of continuous learning and development within the organization, promoting adaptability and ongoing improvement.
  • User-Centric Design: The platform's user-centric design is intuitive and accessible, reducing the learning curve for new users and enhancing the overall user experience.
  • Mobile Compatibility: Offers mobile compatibility, enabling users to access learning materials on the go and facilitating uninterrupted learning irrespective of location.
  • Content Versatility: Supports a wide range of content types, including videos, documents, and quizzes, making it suitable for diverse learning styles and preferences.
  • Instant Feedback: Provides instant feedback mechanisms, such as comments and reactions, so learners can better understand their progress and areas for improvement.
  • Global Reach: Can be used across global teams, breaking down geographical barriers and fostering an inclusive learning environment for multinational organizations.
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Collaborative Authoring: Enables users to create, edit, and publish courses collaboratively.
  • Interactive Learning: Offers tools to create interactive courses that include quizzes and assignments.
  • Peer Learning: Encourages social learning through discussions, comments, and feedback among learners.
  • Personalized Paths: Allows the creation of adaptive learning paths for individual users.
  • Engagement Analytics: Provides insights into learner engagement and content effectiveness.
  • Mobile Learning: Supports learning on-the-go with mobile app compatibility.
  • Integration Capabilities: Seamlessly integrates with various third-party systems and tools.
  • Automation: Automates routine tasks such as enrollment, reminders, and reporting.
  • Customizable Dashboards: Features dashboards that can be customized to track relevant metrics.
  • Content Library: Offers a centralized library for storing and managing learning content.
  • Multi-language Support: Supports multiple languages to cater to global audiences.
  • User Management: Provides robust tools for managing learner profiles and groups.
  • Course Catalog: Features a catalog of pre-built courses that can be used as-is or customized.
  • Assessment Engine: Delivers a variety of testing and assessment tools to measure learning outcomes.
  • Learning Communities: Facilitates the creation of community spaces for shared interests and topics.
  • Certification: Enables organizations to award certificates upon course completion.
  • Branding Options: Allows customization of the platform to match company branding.
  • Feedback Mechanisms: Collects feedback from learners to continuously improve the learning experience.
  • Real-time Collaboration: Offers real-time tools for collaboration and communication among users.
  • Analytics and Reporting: Generates detailed reports on learner progress and content usage.
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#123

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LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Excellent User Sentiment 247 reviews
Good User Sentiment 277 reviews
93%
of users recommend this product

360Learning has a 'excellent' User Satisfaction Rating of 93% when considering 247 user reviews from 1 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
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3.3 (12)
4.65 (247)
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4.5 (77)
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3.5 (177)

Awards

360Learning stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: Users find the interface intuitive, which facilitates navigation and content creation.
Collaborative Learning: The platform encourages peer-to-peer interaction, enriching the learning experience.
Customizable Content: Users appreciate the ability to easily create and tailor courses to specific needs.
Integration Capabilities: Seamless integration with other tools and systems streamlines the workflow.
Analytics and Reporting: Comprehensive tracking provides insights into learner progress and engagement.
Active Community: The platform hosts a community of users that share best practices and support each other.
Mobile Accessibility: The mobile-friendly design allows users to learn on the go.
Scalable Solution: Suits businesses of various sizes with its scalable features and configurations.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Customization Limits: Some users have reported that the platform has limitations in terms of the level of customization available for the courses and learning paths.
Complex Reporting: Users find the reporting tools to not be as comprehensive as needed, making the analysis of training outcomes a challenge.
Integration Issues: There can be difficulties in integrating the platform seamlessly with other corporate tools and systems.
User Interface: Some users believe that navigating through the platform is not as intuitive as it could be, potentially leading to a steeper learning curve.
Technical Support: A few reviews indicate delays or insufficient support from the technical team when addressing specific issues or queries.
Cost Concerns: The expense of the platform is noted as a significant con for smaller businesses or organizations with limited budgets.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Users generally appreciate the platform's collaborative approach, noting, "The peer learning capabilities in 360Learning make it stand out." They often find the interface "intuitive and user-friendly," emphasizing how this creates a more engaging learning experience. "The engagement tracking is a game-changer," one user said, highlighting the platform's strong analytics and reporting tools. There are accolades for its scalability, making it adaptable for various business sizes and needs. "It grows with your business," claimed a satisfied customer. However, some users have pointed out weaknesses, specifically regarding content creation. "Creating more complex courses can be a challenge," a user commented, indicating potential limitations in features for sophisticated educational needs. Pricing is another factor that users believe could be improved, as a reviewer pointed out, "It's a great tool, but the cost can be prohibitive for smaller organizations." Despite these drawbacks, many find it superior to more traditional LMSs in terms of fostering company-wide engagement and collaboration. There's a consensus that it falls somewhat behind in offering advanced customization options compared with competitors, but its user-friendly nature and collaborative focus often tip the scales in its favor.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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