Drift vs Chatra

Drift streamlines business communications using live chat widgets, custom chatbots, videos and integrations. According to reviews, it offers a user-friendly platform, detailed reporting tools, useful lead routing and excellent customer support. Users appreciated that it helps to generate leads and navigate complex sales. However, some users reported technical issues with push notifications and chats, and some considered the product expensive. Overall, Drift is suitable for businesses seeking to improve and refine their customer engagement.

Is Chatra all it's cracked up to be? User reviews from the past year suggest that Chatra is a solid choice for businesses looking for a live chat solution that is easy to use and affordable. Users praise Chatra for its intuitive interface, which makes it easy to set up and manage conversations. They also appreciate the software's robust feature set, which includes canned responses, conversation tracking, and integrations with other software. However, some users have noted that Chatra's reporting features are not as comprehensive as those offered by some of its competitors, such as Intercom or Zendesk. What sets Chatra apart is its focus on small to medium-sized businesses (SMBs). The software's pricing plans are designed to be accessible to businesses of all sizes, and its features are tailored to the needs of SMBs. For example, Chatra's "triggered messages" feature allows businesses to automatically send messages to visitors based on their behavior on the website, such as time spent on a page or pages visited. This can be a valuable tool for SMBs that are looking to increase engagement and conversions. Overall, Chatra is a good option for businesses that are looking for an affordable and easy-to-use live chat solution. Its focus on SMBs makes it a particularly good choice for businesses that are just starting out or that have limited resources.