Home > Legal Software > Needles > Needles vs Lawcus

Needles vs Lawcus

Last Updated: November 18th, 2024

Our analysts compared Needles vs Lawcus based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Needles is a flexible solution aimed at enabling law practices to streamline their firm operations. It provides numerous templates to build configurable workflows, daily checklists and schedules. Firms can maximize billable hours using its time and expense tracking modules. It allows firms to manage and collaborate on documents and cases with ease. Its personalized dashboards provide greater practice visibility.

Users can leverage pre-built or custom real-time reporting modules to gain granular insights into different practice facets. Firms can opt for its cloud-based Neos offering to enable remote access to all its functionality. Hosted on Microsoft Azure, it provides robust security, data backups and an API for seamless integrations.

Lawcus is an end-to-end practice management software with built-in legal case management, client intake and CRM. Streamline time and expense tracking and set up automated workflows. The legal calendar gives a holistic view of upcoming events, deadlines, hearings and tasks. Closely monitor key performance indicators, pipeline value and financial health with built-in reports and a dashboard.

Provides clients with self-service options through the secure client portal. Access best practice templates for client intake and legal documentation. Pre-fill documents with existing database information and process electronic signatures. Manage operating and trust accounts and accept online payments without added risk.

$85 Quote-based

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$34/User, Monthly

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24/7 Live Support

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Product Insights

Ensure Accurate Documentation: Eliminate human errors or omissions by creating document checklists.
Abundant Reporting Options: Offers multiple reporting modules categorized by legal matter and practice areas.
Enhanced Security: Clients can choose to maintain an in-house database for maximum security.
Personalized App Experience: Customize apps based on the firm’s requirements.
Implementation Support: Trained professionals guide the implementation process and provide hands-on help whenever required.

Hassle-free Trial: Try out the platform for 14 days with anytime cancellation and no credit card details.
Save Time: Avoid repeatable processes with automated workflows.
Increase Cash Flow: Grow the firm’s client base extensively with dedicated lead conversion and client management tools.
Remote Connection: Access important case information and client records from any device with an internet connection.

Task Management: Stay on top of pending tasks, deadlines and important events with fully configurable workflows, synchronized Outlook calendars and automated daily checklists. Receive and broadcast important updates with firm-wide scheduling and communication portals.
Document Management: Encourage employees to collaborate on and share documents, globally in real time. Identify documents using keywords, prepare files for e-Signatures and choose customizable rich templates from industry-specific case libraries.
Firm Insights: Leverage real-time reporting and analytics on business health. Use the configurable dashboard to create custom reports, data and metrics, monitor business processes and identify valuable assets.
Data Management and Security: Secure your data with centralized data storage that eliminates redundancies and automatically backs up all documentation. Organize and store files with the PDF Template Wizard and import data in bulk via CSV files.
Time and Expense Tracking: Track time effortlessly with the help of the Outlook add-in for any device, including mobile devices. Log expenses in real time, eliminate errors and omissions and automate internal audit logs.
Client Management: Improve customer satisfaction via the self-service portal with over 99% uptime. Address client inquiries, process reimbursements and payments and update case details seamlessly.
API: Implement low-code integration of third-party extensions or create new integrations entirely using the API-based architecture. Directly integrate with Microsoft Office 365, OneDrive, QuickBooks, DocuSign and Lexitas.
Security: Secure data, documentation and digital access with Microsoft Azure. Get 24/7 security from cyber attacks and ensure business continuity with biometrically-secured physical data centers, remote-hosted servers and advanced data encryption.

Case Management: Maintain complete visibility over legal matters with a traditional list view or kanban style bird's-eye view. Identify conflicts of interest via full-text search. Organize matters and contacts via custom fields and groups.
- Legal Matters: Participate in matter-specific conversations and pin significant interactions for future reference. The matter timelines tool recollects all case-specific activities chronologically. Always stay in the loop with continuous updates on task assignments, client intake, messages and payments. Generate on-demand matter summaries detailing any outstanding balances, trust balances, and un-invoiced work in progress.
- Organization: Create custom numbering schemes to assign numbers to legal matters. Arrange cases via customizable labels and tags.
Task Distribution: Break down complex tasks into sub-tasks, delegate them to other staff members and establish realistic deadlines. Set up trigger-based due dates, start dates and automated email notifications for upcoming tasks.
- Task Creation: Design recurring tasks programmed to repeat daily, monthly, annually or periodically. Create private tasks and tasks independent of legal matters. Add multiple team members to a single task and attach notes for future reference.
Time and Expense Tracking: Account for all of the firm’s time and expenses. Directly create invoices from activities and generate UTBMS and LEDES billing codes.
Billing: Supports both flat fee billing, split billing and contingency billing. Get notifications when a client’s retainer balance falls below the minimum amount. Email all clients with open invoices in bulk. Round off time entries and apply default billing rates to all activity items or apply custom rates on time.
- Invoicing: Prepare invoices en masse. Use different templates to create invoices for varied situations. Print, download, delete and process multiple invoices at once. Firms can opt to apply available retainer and trust account funds to invoices automatically.
Legal Documentation: Leverage the workflow automation tool to quickly create documents from built-in templates. Store an unlimited number of documents in default folders sorted by practice areas. Create documents for specific contacts within merged fields. Petition clients for particular files with purpose-built request forms.
Integration: Integrate with Dropbox, Box, Google Drive and OneDrive to simply drag and drop documents from cloud storage. The Quickbooks integration automatically synchronizes accounting data from clients, invoices and payments. Email and calendar integrations include Google, Office 365 and Outlook. Additional integrations include Zapier, Zoom, LawPay and Exchange.
Client Intake: Streamline the client intake process with preconfigured online intake forms. Use the form builder to create multi-step complex forms based on conditional logic and triggers. Embed online intake forms into the firm’s website to capture leads effectively. Potential clients can save their progress on the form and complete it later.
Electronic Signatures: Accept electronic signatures on agreements generated digitally.
Client Relationship Management: Track lead sources, referrals and the pipeline value of potential clients. Automate follow-ups without utilizing code. Access a live feed of performance metrics on the configurable dashboard.
Accounting: Manage multiple trust and operating accounts. Facilitate easy transfer of funds between accounts. Replenish trust accounts with expedited trust requests for additional funds.
Payments: Generate and share secure online payment links for quicker payments. Accept credit cards for both trust and operating account payments.
Workflow Automation: Design automated workflows with triggers based on rules, conditions and actions. Seamlessly automate anything from administrative activities and repetitive tasks to reminders and client engagement strategies.
Legal Calendar: Always stay on top of deadlines, upcoming events, essential client touchpoints and hearing with the built-in legal calendar.
Reporting and Analytics: Leverage a customizable dashboard and flexible visual formats to track real-time performance metrics. Anticipate the value of works in progress. Break down total outstanding revenue to identify invoices awaiting payment and overdue bills.
- Lead Reporting: Run built-in reports on lead trends, source, pipeline value, conversion rate and referrals. Identify the prominent reasons behind failed conversions and track the number of leads lost due to each cause. Drill deeper into conversion rate data to know the dollar value of conversions in every practice area.
- Custom Reports: Create tabular reports with custom parameters and fields, such as invoice history, matter balance summary, general client ledger, accounts receivable and more.
Client Portal: Provide clients with a secure communication module. Lawyers and counsels can answer questions, share documents, request files, assign tasks to and schedule appointments with clients.
Security: Safeguard client data with two-factor authentication.

Product Ranking

#4

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#77

among all
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Analyst Rating Summary

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User Sentiment Summary

85%

of users recommend this product

Needles has a 'great' User Satisfaction Rating of 85% when considering 164 user reviews from 4 recognized software review sites.

96%

of users recommend this product

Lawcus has a 'excellent' User Satisfaction Rating of 96% when considering 103 user reviews from 3 recognized software review sites.

4.7 (12)

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4.2 (22)

4.7 (9)

4.2 (98)

4.8 (47)

4.3 (32)

4.8 (47)

Awards

Synopsis of User Ratings and Reviews

Functionality: Its time-tracking, billing and accounting functionalities meet the modern-day requirements of the legal industry, according to 65% of users mentioning this element.

Ease of Use: According to 69% of users who reviewed this aspect, the platform is intuitive and easy to use.

Reporting: 67% of users who reviewed this feature said that it provides plenty of customizable options.

Task Management: Regarding this feature, 75% of users found it helpful to track tasks and meet deadlines.

Training: 75% of users who reviewed this element said they’re satisfied with the knowledge base and training resources.

Client Intake & CRM: Lawcus streamlines client intake with custom forms and automated workflows, ensuring a smooth onboarding experience and efficient data management.

Matter Management: The platform allows users to organize case files, deadlines, and tasks effectively, providing a centralized hub for all case-related information.

Time Tracking & Billing: Lawcus simplifies timekeeping with its intuitive interface and automated timers, making it easy to track billable hours accurately and generate invoices efficiently.

Communication Tools: Integrated email and secure messaging features facilitate seamless communication with clients and colleagues, keeping everyone informed and connected.

Reporting & Analytics: Lawcus provides insightful reports on key metrics such as billable hours, revenue, and client activity, enabling data-driven decision-making.

Integrations: It provides limited integration options, according to 60% of users mentioning this aspect.

Speed and Performance: According to 100% of reviews about this feature, the platform’s performance sometimes suffers under heavy workloads.

Cost: All the users who mentioned this element said it’s more expensive than its competitors.

Limited Customization: Lawcus offers limited options for customizing workflows, which can be frustrating for firms with unique processes or those requiring a high degree of tailoring. For example, automating specific document generation or client intake procedures may not be possible without extensive workarounds.

Learning Curve: The software's interface, while generally considered user-friendly, can present a learning curve for new users due to its extensive features and functionalities. Navigating through the various modules and understanding the intricacies of task management or billing procedures may require additional time and training.

Integrations: While Lawcus integrates with several popular applications, the range of available integrations may not be as extensive as some competitors. This can limit connectivity with existing tools used by law firms, potentially requiring manual data transfer or additional subscription costs for third-party integration platforms.

Needles provides all the functions expected of a modern legal practice management solution, including matter and document management, mobile time tracking, reporting and task supervision. It offers an efficient task management module, but it’s important to note that some users experienced difficulty editing entries in the legal calendar. According to reviews, the platform is difficult to learn, but the product training and support team are helpful in getting past the initial hurdle. Finally, the intuitive UI and exhaustive features make it a capable contender, but only for companies with a budget to justify the extra cost.

Lawcus has carved out a niche for itself in the legal tech space, attracting a loyal following of users who appreciate its unique blend of features and affordability. Reviewers frequently highlight the platform's intuitive interface and user-friendly design, making it easy for legal professionals to adopt and integrate into their workflows. The customizability of intake forms, automated workflows, and client portals is a significant advantage, allowing firms to tailor the software to their specific needs and processes. Lawcus's competitive pricing structure, especially compared to industry giants like Clio and MyCase, makes it an attractive option for solo practitioners and small to medium-sized law firms seeking a cost-effective solution without compromising functionality. While Lawcus receives praise for its core features and ease of use, some users note areas for improvement. The mobile app's functionality is sometimes seen as lagging behind the desktop version, and integrations with third-party applications could be more extensive. Additionally, while the customer support is generally responsive, some users desire more comprehensive documentation and resources for troubleshooting and self-help. Despite these limitations, Lawcus remains a compelling choice for legal professionals who prioritize a user-friendly interface, customizable workflows, and competitive pricing. Its focus on automation and client communication tools makes it particularly well-suited for firms looking to streamline their operations and enhance client satisfaction.

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FAQ

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