Home > Legal Software > Needles > Needles vs Law Ruler

Needles vs Law Ruler

Last Updated: November 18th, 2024

Our analysts compared Needles vs Law Ruler based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Needles is a flexible solution aimed at enabling law practices to streamline their firm operations. It provides numerous templates to build configurable workflows, daily checklists and schedules. Firms can maximize billable hours using its time and expense tracking modules. It allows firms to manage and collaborate on documents and cases with ease. Its personalized dashboards provide greater practice visibility.

Users can leverage pre-built or custom real-time reporting modules to gain granular insights into different practice facets. Firms can opt for its cloud-based Neos offering to enable remote access to all its functionality. Hosted on Microsoft Azure, it provides robust security, data backups and an API for seamless integrations.

Law Ruler provides legal practitioners with integrated CRM, case management and billing solutions. Leverage dashboard analytics and immersive visualizations to get data-driven insights on productivity. Add a personal touch to automated workflows for daily procedures such as emails, appointments, invoices and e-Signature requests. Maintain complete visibility over the firm’s communication channels, including social media, digital marketing campaigns, calls and websites. Access a built-in settlement wizard to streamline contingency settlements. Sort contacts and leads with custom tags and reach them instantly via dedicated communication channels.

Create online intake forms with the customizable form builder. Retrieve medical records in case of mass tort and personal injury cases. Use best practice templates to create legal documents and contracts. Automate calls and follow-ups with an AI-powered Click and Call Dialer. Integrate with Microsoft Office 365 for easy access to the entire enterprise technology suite.

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Chromebook

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Cloud

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Mobile

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Product Assistance

Documentation

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Videos

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24/7 Live Support

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Product Insights

Ensure Accurate Documentation: Eliminate human errors or omissions by creating document checklists.
Abundant Reporting Options: Offers multiple reporting modules categorized by legal matter and practice areas.
Enhanced Security: Clients can choose to maintain an in-house database for maximum security.
Personalized App Experience: Customize apps based on the firm’s requirements.
Implementation Support: Trained professionals guide the implementation process and provide hands-on help whenever required.

Enhanced Efficiency: Streamline legal processes, automate tasks, and reduce time spent on administrative duties, freeing up attorneys to focus on high-value work.
Improved Case Management: Centralize case information, track progress, set deadlines, and manage documents efficiently, ensuring seamless case handling and reducing the risk of errors.
Increased Collaboration: Facilitate seamless communication and collaboration among attorneys, paralegals, and clients, fostering a cohesive team environment and enhancing productivity.
Enhanced Client Service: Provide clients with real-time case updates, secure document sharing, and personalized communication, building stronger relationships and increasing client satisfaction.
Reduced Costs: Optimize resource allocation, minimize administrative expenses, and improve billing accuracy, resulting in significant cost savings for law firms.
Improved Compliance: Ensure adherence to ethical and regulatory guidelines, manage conflicts of interest, and maintain accurate records, mitigating risks and protecting the firm's reputation.
Data-Driven Insights: Analyze case data, track key performance indicators, and identify areas for improvement, enabling data-informed decision-making and strategic planning.
Enhanced Security: Safeguard sensitive client information with robust security measures, including data encryption, access controls, and disaster recovery plans, ensuring data integrity and compliance.
Scalability and Flexibility: Adapt to changing caseloads and firm growth with a scalable platform that can accommodate the evolving needs of law firms of all sizes.
Exceptional Support: Benefit from dedicated technical support, training, and ongoing updates, ensuring a smooth implementation and maximizing the value of the software investment.

Task Management: Stay on top of pending tasks, deadlines and important events with fully configurable workflows, synchronized Outlook calendars and automated daily checklists. Receive and broadcast important updates with firm-wide scheduling and communication portals.
Document Management: Encourage employees to collaborate on and share documents, globally in real time. Identify documents using keywords, prepare files for e-Signatures and choose customizable rich templates from industry-specific case libraries.
Firm Insights: Leverage real-time reporting and analytics on business health. Use the configurable dashboard to create custom reports, data and metrics, monitor business processes and identify valuable assets.
Data Management and Security: Secure your data with centralized data storage that eliminates redundancies and automatically backs up all documentation. Organize and store files with the PDF Template Wizard and import data in bulk via CSV files.
Time and Expense Tracking: Track time effortlessly with the help of the Outlook add-in for any device, including mobile devices. Log expenses in real time, eliminate errors and omissions and automate internal audit logs.
Client Management: Improve customer satisfaction via the self-service portal with over 99% uptime. Address client inquiries, process reimbursements and payments and update case details seamlessly.
API: Implement low-code integration of third-party extensions or create new integrations entirely using the API-based architecture. Directly integrate with Microsoft Office 365, OneDrive, QuickBooks, DocuSign and Lexitas.
Security: Secure data, documentation and digital access with Microsoft Azure. Get 24/7 security from cyber attacks and ensure business continuity with biometrically-secured physical data centers, remote-hosted servers and advanced data encryption.

Dashboard Analytics: Leverage sonar dashboards and custom analytics to measure key performance indicators for marketing intake, referrals, staff productivity, litigation and case management. Identify historical trends and patterns, track dockets and evaluate return on investment.
CRM: Tag contacts with custom labels. Assign multiple labels to a single contact and mass populate entries based on tags. Create notes, tasks and reminders to always stay on top of deadlines, tasks, meetings and important events. Automatically create new leads from referrals and inquiries. Leverage lead source tracking to gain actionable insights into top-performing marketing sources.
Mobile Application: Enjoy unrestricted mobile access through an app optimized for on-the-go use.
Legal Calendar: Connect to Outlook for two-way synchronization of calendar entries. Link client correspondence in Outlook to associated legal cases to maintain a centralized source of truth.
Case Management: Manage the entire case lifecycle from referral to billing with one dedicated module. Eliminate data duplication and errors and omissions (E&O) with automated entries. Access turnkey integration of the firm’s calls, contacts, cases, websites and legal matters.
Workflow Automation: Create custom templates and apply them to different workflows. Implement automation in regular processes like online intake forms, social media marketing, calls, text messaging and email marketing. Add a personal touch to follow-up emails and text messages regarding matters, invoices, electronic signatures, appointment reminders and more.
- Workflow Tracking: Get complete visibility into upcoming tasks, appointments, signature requests, emails and intake forms.
Security: Provides around-the-clock intrusion detection and prevention facilities. HIPAA-compliant cloud hosting available. Secure firm data with 256-bit AES encryption.
Billing: Supports contingency billing, flat-fee billing, timer-based hourly billing, fee splits, pro-bono billing, client medical bills, expenses and settlement tracking. Track time, expenses and invoices in real time and generate UTBMS and LEDES billing codes.
Integrations: Connect to Office 365 for access to robust security and dictation and transcription tools. Other supported integrations include LawPay, Outlook Calendar, Zapier, QuickBooks, ApexChat, Google, Thomson Reuters and more.
Click to Call Dialer: Automate follow-up calls and schedule callbacks with the built-in AI-powered dialer. Automatically follow-up on web and live chat leads and record all communication with date and time stamps.
Online Intake Forms: Leverage a user-friendly form builder to create online intake forms with data fields tailored for every practice area and purpose. Automatically populate forms with existing data and add custom logos and images. Embed forms in the website and application. Send reminders to potential clients with incomplete progress.
Legal Documentation: Automate document creation and delivery with custom templates and workflows. Process documents faster with electronic signatures. Send automated reminders to clients about incomplete contracts, waivers and NDAs. Eliminate redundant data and E&Os.
Settlement Wizard: Evaluate settlement options in real time and approve transactions and payments with a single click. Calculate attorney fees for multiple firms and digitally review and approve settlements. Send invoices and opening and closing statements via text messages, emails or postal service.
Record Retrieval: Directly order medical records for mass tort and injury cases. Get notifications on successful retrievals.
Firm Reports: Use the built-in report builder to prepare custom reports via a no-code interface. Run reports on marketing campaigns, case milestones, productivity, case metrics and conversion rates.

Product Ranking

#4

among all
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#78

among all
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Analyst Rating Summary

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User Sentiment Summary

85%

of users recommend this product

Needles has a 'great' User Satisfaction Rating of 85% when considering 164 user reviews from 4 recognized software review sites.

96%

of users recommend this product

Law Ruler has a 'excellent' User Satisfaction Rating of 96% when considering 41 user reviews from 2 recognized software review sites.

4.7 (12)

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4.2 (22)

4.0 (1)

4.2 (98)

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4.3 (32)

4.8 (40)

Awards

Synopsis of User Ratings and Reviews

Functionality: Its time-tracking, billing and accounting functionalities meet the modern-day requirements of the legal industry, according to 65% of users mentioning this element.

Ease of Use: According to 69% of users who reviewed this aspect, the platform is intuitive and easy to use.

Reporting: 67% of users who reviewed this feature said that it provides plenty of customizable options.

Task Management: Regarding this feature, 75% of users found it helpful to track tasks and meet deadlines.

Training: 75% of users who reviewed this element said they’re satisfied with the knowledge base and training resources.

Intuitive Interface: Law Ruler's user-friendly design makes it easy to navigate and find the features you need, even for users with limited technical expertise.

Comprehensive Features: The software offers a wide range of features tailored to the specific needs of legal professionals, including case management, document automation, and billing.

Time-Saving Automation: Law Ruler automates repetitive tasks such as document creation and scheduling, freeing up lawyers to focus on more strategic work.

Enhanced Collaboration: The platform facilitates seamless collaboration between team members, allowing them to share documents, track progress, and communicate efficiently.

Excellent Customer Support: Law Ruler provides responsive and knowledgeable customer support, ensuring that users have the assistance they need to maximize the software's benefits.

Integrations: It provides limited integration options, according to 60% of users mentioning this aspect.

Speed and Performance: According to 100% of reviews about this feature, the platform’s performance sometimes suffers under heavy workloads.

Cost: All the users who mentioned this element said it’s more expensive than its competitors.

Limited Customization: Law Ruler offers limited customization options, making it difficult to tailor the software to specific firm needs.

Steep Learning Curve: Users have reported a steep learning curve when using Law Ruler, requiring significant time and effort to become proficient.

Lack of Integration: Law Ruler lacks seamless integration with other legal software and applications, limiting its functionality and efficiency.

Limited Reporting Capabilities: Users have expressed concerns about Law Ruler's limited reporting capabilities, making it challenging to generate comprehensive and customized reports.

Inconsistent Support: Some users have experienced inconsistent support from Law Ruler's customer service team, leading to delays and unresolved issues.

Needles provides all the functions expected of a modern legal practice management solution, including matter and document management, mobile time tracking, reporting and task supervision. It offers an efficient task management module, but it’s important to note that some users experienced difficulty editing entries in the legal calendar. According to reviews, the platform is difficult to learn, but the product training and support team are helpful in getting past the initial hurdle. Finally, the intuitive UI and exhaustive features make it a capable contender, but only for companies with a budget to justify the extra cost.

Law Ruler has received mixed reviews in the past year. Users praise its intuitive interface, comprehensive features, and affordable pricing. They find it particularly useful for managing cases, tracking time, and generating documents. However, some users have reported occasional bugs and glitches, and they wish the software offered more customization options. Compared to similar products, Law Ruler stands out for its ease of use and affordability. Its intuitive interface makes it accessible to users of all experience levels, and its low price point makes it a great option for small law firms and solo practitioners. However, Law Ruler may lack some of the advanced features found in more expensive software, such as document automation and e-signature capabilities. Overall, Law Ruler is a solid choice for small law firms and solo practitioners who are looking for an affordable and easy-to-use legal software solution. Its strengths lie in its intuitive interface, comprehensive features, and affordable pricing. However, users who require more advanced features or customization options may want to consider other products.

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FAQ

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