Lawmatics vs Firm Central

Last Updated:

Our analysts compared Lawmatics vs Firm Central based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

Firm Central Software Tool

Product Basics

Lawmatics is a comprehensive legal management software designed to streamline various administrative tasks for law firms. It excels in client intake, CRM, marketing automation, and task management, making it particularly suitable for small to mid-sized law firms looking to enhance efficiency and client engagement. Users appreciate its intuitive interface and robust automation features, which significantly reduce manual workload and improve client communication.

Key benefits include improved client retention, enhanced productivity, and a more organized workflow. Popular features encompass automated email campaigns, customizable intake forms, and detailed analytics. Compared to similar products, Lawmatics stands out for its user-friendly design and extensive customization options, which users find particularly valuable.

Pricing typically ranges from $99 to $199 per month, depending on the plan and number of users, with options for monthly or annual payments. This flexibility allows firms to choose a plan that best fits their needs and budget.

read more...
Firm Central is an end-to-end cloud-based solution that provides firms with a centralized interface to manage legal matters, accounting, calendaring, time tracking, billing and client communication. Users can track time and expenses efficiently from multiple devices and create flexible payment options and custom invoices for clients. Monitor legal workflows using its legal calendar with custom rules templates, deadline assistance, permissions-based access and multiple viewing options. Dashboards and reports provide up-to-date data-driven insights.

It offers robust data security with encryption, compliant servers and 24/7 security monitoring. It also provides continuous data backups and seamless integrations. Users can access it from anywhere, from any device.
read more...
$99 Monthly
Get a free price quote
Tailored to your specific needs
$40/User, Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Client Communication: Streamline client interactions with automated email and SMS reminders, ensuring timely updates and reducing missed appointments.
  • Improved Case Management: Centralize all case-related information, making it easier to track progress, deadlines, and important documents.
  • Increased Efficiency: Automate repetitive tasks such as client intake and follow-ups, freeing up time for more critical legal work.
  • Better Client Experience: Provide clients with a seamless onboarding process through customizable intake forms and automated workflows.
  • Data-Driven Insights: Utilize built-in analytics to gain insights into firm performance, client satisfaction, and case outcomes, enabling data-driven decision-making.
  • Enhanced Collaboration: Facilitate better teamwork with shared calendars, task assignments, and real-time updates, ensuring everyone is on the same page.
  • Secure Document Management: Store and manage sensitive legal documents securely with robust encryption and access controls.
  • Customizable Workflows: Tailor workflows to fit the specific needs of your practice, ensuring that processes are both efficient and compliant.
  • Client Portal Access: Offer clients a dedicated portal where they can view case updates, upload documents, and communicate with their legal team.
  • Time and Expense Tracking: Accurately track billable hours and expenses, simplifying the billing process and ensuring no revenue is lost.
  • Seamless Integrations: Integrate with other essential tools such as email platforms, calendars, and accounting software to create a cohesive ecosystem.
  • Regulatory Compliance: Ensure compliance with legal industry standards and regulations, reducing the risk of penalties and legal issues.
  • Scalability: Easily scale the software to accommodate the growth of your firm, whether you're adding new clients or expanding your team.
  • Enhanced Client Retention: Improve client retention rates by providing a more organized, responsive, and professional service.
  • Cost Savings: Reduce overhead costs associated with manual processes and administrative tasks, leading to a more profitable practice.
read more...
  • Comprehensive Reports: Get detailed daily, weekly and monthly reports of billable and non-billable time tracked. Maximize accuracy by cross-checking before billing. 
  • Easy Access: Directly access Westlaw’s legal research network from the homepage. 
  • Customizable Dashboard: Customize the dashboard with status bars for crucial functions. 
  • Simplify Collaboration: Collaborate with clients and team members by integrating with SharePoint. 
read more...
  • Client Intake Automation: Streamline the client onboarding process with customizable intake forms and automated follow-ups.
  • CRM Integration: Seamlessly integrate with popular CRM systems to manage client relationships and track interactions.
  • Email Marketing: Create and send targeted email campaigns using built-in templates and advanced segmentation tools.
  • Document Automation: Generate legal documents quickly with pre-built templates and automated data population.
  • Task Management: Assign, track, and manage tasks within your team to ensure nothing falls through the cracks.
  • Appointment Scheduling: Allow clients to book appointments online, reducing administrative overhead and improving client satisfaction.
  • Analytics and Reporting: Gain insights into your practice with detailed reports on client acquisition, case progress, and marketing effectiveness.
  • Client Portal: Provide clients with a secure portal to access documents, communicate with your team, and track case status.
  • Workflow Automation: Automate repetitive tasks and standardize processes to increase efficiency and reduce errors.
  • Customizable Pipelines: Visualize and manage your case progress with customizable pipelines tailored to your practice areas.
  • Integrations with Legal Software: Connect with other legal software tools such as Clio, PracticePanther, and MyCase for a seamless workflow.
  • Lead Management: Track and nurture leads from initial contact through to client conversion with robust lead management tools.
  • Text Messaging: Communicate with clients via SMS directly from the platform, ensuring timely and effective communication.
  • Custom Fields: Capture and store unique client information with customizable fields tailored to your practice needs.
  • Client Surveys: Collect feedback from clients with automated surveys to improve your services and client satisfaction.
  • Billing and Invoicing: Simplify your billing process with integrated invoicing and payment tracking features.
  • Security and Compliance: Ensure your data is secure with robust encryption and compliance with legal industry standards.
read more...
  • Matter Management: Manage legal matters, tasks, contacts, deadlines and documents from a single platform. Automate the client intake process and store an unlimited amount of documentation and files. 
    • Matter Search: Identify specific legal documents and files with the global search function. 
  • Collaboration: Securely share case files and calendar entries with all team members and counsels. Encourage collaboration between counsels and clients with a dedicated client portal. 
  • Task Management: Assign tasks to staff members, set reminders for important events and appointments and keep track of notifications. Monitor document reviews and updates and perform conflict checks across the client database. 
  • Time Tracking and Billing: Track every single minute of billable time with the Firm Central Time & BIlling portal. Create and operate trust funds, run reports and issue expedited invoices for faster payments. 
    • Financial Reporting: Generate reports with custom datasets to identify profitable practice areas, aging receivables, referral values, important clients and more. 
    • Financial Dashboard: Get real-time access to firm financials, outstanding bills, WIP, year-end reconciliations and more through a single interface. Use the dashboard insights for agile decision-making and strategic future planning. 
    • Time and Expense: Log billable hours with multiple timers from any computer or mobile device. Integrate time tracking and billing capabilities to directly invoice for the time entries. 
    • Billing: Prepare tailored payment plans and payment options for clients. Edit invoices and accept credit card payments with the ClientPay portal. 
  • Accounting: Manage separate trust and operating accounts with purpose-built accounting software. Process invoices ethically and in compliance with industry standards. 
    • Reports: Run regular accounting reports to measure profitability, discounts, write-offs, bank reconciliations, account transactions and more. Stay on top of the firm’s financial health to make informed decisions. 
    • Eliminate Error: Automate data entry to eliminate duplicate data and human errors. 
    • Compliance: Prepare an audit trail for all trust account transactions and simplify year-end reconciliations. Set up internal controls to protect financial data from leaks. 
  • Legal Calendar: Manage deadlines, events, hearings and more with the integrated legal calendar tool. 
    • Deadlines: The Deadlines Assistant automatically computes the deadlines of ongoing projects based on the rules set by the firm’s jurisdiction. Set up custom rules if required. 
    • Calendar Sync: Add, edit and update events in either the built-in calendar or Microsoft Outlook and automatically synchronize entries. 
    • Multiple Calendar Views: Allow all staff members to view the legal calendar for a holistic awareness of deadlines and appointments. Drill down on specific entries by matter and permissions. 
  • Mobile Application: Retain full control over legal matters and tasks while away from the office. Use the mobile application to securely access legal documents, matters, contacts, calendars and more. Track time and process expenses on the go. 
  • Security: Secure firm files and documentation in transit as well as in storage. Additionally, solve any data residency requirements with U.S.-based servers hosted by Thomson Reuters. 
    • Data Encryption: All connections to Firm Central servers are routed via HTTPS sessions with 256-bit SSL and TLS encryption. 
    • Compliance: Ensure the data security standards of the firm are compliant with SOC 2 Type II and AICPA regulations. Physical data centers are ISO 9001 and ISO 27001 certified. 
  • Client Portal: Provide clients with an encrypted communication environment for secure collaboration with counsels. 
    • Communications: Share documents, bills, case updates, messages and more with clients in real time. Monitor all client activity and maintain a record of all communications. 
    • Self-service: Clients can check case files and matter information, receive push notifications and upload documents. 
    • Security: Maintain ABA ethics mandates with the self-service portal. Use permission-based controls to decide who gets access to what items and documents. 
  • Westlaw Compatibility: Subscribe to Westlaw for built-in case citation flags and integrated global search and research tools. 
  • Integrations: Integrate with multiple Thomson Reuters applications under the same platform. Available inclusions include Westlaw legal research, Westlaw Form Builder, Practical Law and Drafting Assistant. 
read more...

Product Ranking

#29

among all
Legal Software

#37

among all
Legal Software

Find out who the leaders are

User Sentiment Summary

Excellent User Sentiment 22 reviews
Good User Sentiment 141 reviews
98%
of users recommend this product

Lawmatics has a 'excellent' User Satisfaction Rating of 98% when considering 22 user reviews from 2 recognized software review sites.

74%
of users recommend this product

Firm Central has a 'good' User Satisfaction Rating of 74% when considering 141 user reviews from 5 recognized software review sites.

n/a
4.1 (5)
n/a
3.8 (11)
4.91 (11)
3.68 (62)
4.9 (11)
3.7 (62)
n/a
3.0 (1)

Awards

Lawmatics stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

we're gathering data

Synopsis of User Ratings and Reviews

Streamlined Client Intake: Lawmatics makes it easy to collect client information and intake new cases, saving time and reducing administrative burden. For example, users can automate intake forms and send them directly to potential clients, eliminating the need for manual data entry.
Automated Communication: Lawmatics automates email and text message communication with clients, ensuring timely updates and reducing the risk of missed deadlines. For example, users can set up automated reminders for upcoming appointments or deadlines, freeing up time for more important tasks.
Improved Client Engagement: Lawmatics provides tools for client communication and engagement, such as online portals and client-facing dashboards. For example, clients can access their case files, track progress, and communicate with their attorneys directly through the platform.
Enhanced Organization: Lawmatics helps law firms organize their cases, tasks, and deadlines, improving efficiency and reducing the risk of errors. For example, users can create custom workflows and assign tasks to team members, ensuring that all tasks are completed on time.
Data-Driven Insights: Lawmatics provides data and analytics to help law firms track their performance and identify areas for improvement. For example, users can track case outcomes, client satisfaction, and staff productivity to make informed decisions about their practice.
Show more
Data Management: It provides easy and secure access to client records and legal matters, according to 100% of users mentioning data management.
Ease of Use: According to 83% of users who reviewed this aspect, the platform is user-friendly and easy to learn.
Sharing and Collaboration: All reviewers who mentioned this benefit said they found it easy to share and collaborate on legal matters, especially with access to SharePoint.
Task Management: According to 67% of users who reviewed this feature, the legal calendar simplifies tracking pending tasks, assignments and deadlines.
KPI Monitoring: Everyone reviewing this element said that the customizable dashboard made it easy to track KPIs.
Show more
Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to tailor the software to their specific workflows and needs. For example, some users have reported difficulty in creating custom fields or reports.
Steep Learning Curve: The platform can be complex to learn and navigate, especially for users who are new to legal practice management software. This can lead to frustration and a longer time to get up to speed.
Integration Challenges: Some users have reported difficulties integrating Lawmatics with other essential legal tools, such as accounting software or e-signature platforms. This can create a fragmented workflow and make it harder to manage all aspects of a legal practice.
Customer Support Issues: Some users have expressed dissatisfaction with the responsiveness and quality of customer support. This can be a major concern for users who need help troubleshooting issues or getting answers to questions.
Show more
Functionality: Without integrations, it has limited functionalities, according to 57% of users mentioning this element.
Integrations: According to 71% of users who reviewed this feature, integrations can be buggy and expensive.
Service and Support: 64% of users who mentioned this aspect said they found the technical support lacking in knowledge and responsiveness.
Show more

Is Lawmatics the case closed solution for your legal practice? Over the past year, user reviews on Lawmatics have been largely positive, with many highlighting its user-friendly interface as a key strength, especially compared to more complex competitors like LEAP. Lawmatics is praised for its intuitive design, making it easy for even tech-averse legal professionals to navigate and utilize its features effectively. Users specifically appreciate the straightforward approach to client intake, automation, and marketing tools. However, some users note that Lawmatics' simplicity, while a strength for some, can also be a limiting factor. They point out that the platform's pre-built workflows, while extensive, may not offer the same level of customization and flexibility as LEAP's rules-based engine, which allows for more complex automation scenarios. This difference is crucial for firms with unique or highly specific workflow needs that might require more tailored solutions. Overall, Lawmatics emerges as an ideal choice for small to mid-sized law firms looking for an intuitive, user-friendly platform to streamline their operations without the complexity of more feature-rich, but potentially overwhelming, alternatives.

Show more

Firm Central provides legal practitioners with a capable practice management solution with direct access to Westlaw. It offers secure and fast web access to basic features, including time tracking, billing, accounting, and matter and task management modules. Access to Westlaw is an important asset and should weigh heavily on any acquisition decision. That said, multiple integrations can drive up costs and put a lot of pressure on the platform. Implementation and technical support can be hard to reach at times. Unless a Westlaw integration is absolutely essential to the firm, there are better options available in this price range.

Show more

Screenshots

Top Alternatives in Legal Software


AbacusLaw

Amicus Attorney

Bill4Time

CARET Legal

CaseFleet

CASEpeer

Clio

CosmoLex

Filevine

Law Ruler

Lawcus

MyCase

PracticePanther

Rocket Matter

Smokeball

Tabs3

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings