Home > Legal Software > CASEpeer > CASEpeer vs Time Matters

CASEpeer vs Time Matters

Last Updated: November 18th, 2024

Our analysts compared CASEpeer vs Time Matters based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

CASEpeer allows lawyers to manage their cases and clients in one place. It’s a cloud-based software that users can access from anywhere, anytime. It offers various features, including case, client, document and task management. Automated workflows, reporting options and task management modules support improved settlement metrics. It helps prioritize client experience with built-in self-service offerings and client portals.

Time Matters is a customizable cloud-based solution that provides a centralized database to optimize legal workflows, track billable hours and facilitate collaboration. Users can use it to generate workflows, forms and documents with customizable templates, as well as track billable time easily and remotely from any device. It can streamline legal workflows with task and deadline reminders, shared calendars and automated recurring processes. Legal teams can utilize transparent sharing, enhanced communication messenger and user access controls to collaborate efficiently.

It offers seamless integrations to enrich its functionality, including PCLaw, Juris, Quickbook, Outlook 365 and MS Office. Firms can opt for its billing module, Billing Matters, to generate bills, acquire payments, organize accounts and more. Its personalized reporting modules can deliver data-driven insights on facets such as productivity and profitability. It also provides conflict-check searching, auto-entry forms, to-do lists, events and email management. It was acquired by PCLaw in 2019.

$79/User, Monthly

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$179 Monthly

Free Trial is available →

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Tailored to your specific needs

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24/7 Live Support

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Product Insights

Minimize Time to Market: Transition to the platform faster with purpose-built integrations and no necessary customizations.
24/7 Available Support: Offers continuous customer support to improve resolution rates. Ensure availability in case of emergency with multiple support channels.
Simple User Interface: Make transitions quickly through an easy-to-use interface and unlimited user training.
Easy Reporting: Access multiple checklists and reports designed to evaluate and record case details.
Ensure Scalability: Introduces new features and regular patches to keep the platform up-to-date and scalable.

Increased Productivity: Spend more time on billable client activities by automating maintenance and management tasks.
Streamlined Collaboration: Simplify collaboration with clients and team members with a single, centrally accessible source of truth for case information.
Billing Oversight: Identify unbilled hours at the end of the month with an integrated Billing Calendar and Inactivity Watch tools.
Ethical Trust Accounting: Steer clear of unethical and illegal practices while managing trust accounts with built-in safeguards that prevent overdraws and maintain a transparent audit trail.
Large Database Capacity: Save a large number of case files and records without worrying about storage issues.

Personal Injury Case Management: Track everything case-related, from timelines and tasks to litigation and documentation.
- Case Timelines: Follow case timelines to monitor and evaluate case progression and team communication.
- Tasks: Assign responsibilities to team members with clear-cut deadlines, priority levels and reminders. Notify all relevant parties when a task is assigned and completed. Set up trigger-based workflows to dictate case assignments.
- Litigation: Best practice litigation tools provide visibility into deadlines, discovery requests, defense counsels and expert witnesses.
- Medical Treatment: Maintain a detailed record of injuries, doctor’s appointments, payments, bills and more.
Security: Secure confidential information with rolling backups and server redundancy controls. Hosted on Amazon Web Services for maximum protection.
Client Experience: Channel all customer interaction and communication through one place. Clients can view the firm’s contact information and send emails to caseworkers. Attorneys can send images, messages, documents and notes whenever required.
- eSignature: Electronically sign contracts, intake forms and fee agreements. Choose from a variety of e-signature templates and get real-time progress reports.
- Client Portal: Control access to the client portal and critical information. Attach client contact details and documents to related cases.
Practice Management: Simplify practice management with automated processes. Implement workflows for document management, status updates, task assignments, notes, accounting and more.
Legal Calendar: Manage reminders, important events, deadlines, litigation and more in real time. Automatically sync with pre-existing calendars, including Outlook, Google, Office 365, Exchange and iCal. Access relevant case files directly from calendar entries.
Accounting: Communicate with the accounting department to recover all case-related expenses. Integrate with external accounting applications, such as QuickBooks Online and Soluno. Simultaneously manage both trust and operating accounts and log all trust transactions.
Documentation: Store an unlimited number of files and flag faulty documents. Manage editing permissions and file access on the go. Integrates with Onedrive and Dropbox.
Case Leads: Leverage best practice intake forms to record lead data. Automatically collect relevant details, including incident type, referral source and injury checklist. Assign lead values based on intake checklists and prioritize follow-ups accordingly.
- Intake Window: Track the performance of intake managers and marketing campaigns.
Automation: Implement automated workflows to synchronize litigation deadlines with jurisdictional court rules. Set up custom workflows to assign tasks based on client information and case status.
Reporting: Choose from various tried and tested reports to monitor the firm’s financial health. Access latest data-driven insights, including team performance, conversion rates, personal injury KPIs, marketing ROI, turnaround time and more.
- Marketing ROI: Get in-depth insights into the firm’s ROI. Evaluate leads obtained from marketing campaigns, referrals and other sources and compare them against retention and resolution rates.
- Resource Optimization: Run reports on leads, costs, productivity, statutes and more. Get real-time visibility into financial and administrative processes. Use cloud-searching capabilities to locate the right information at the right time.
- Performance Benchmarking: Monitor team performance metrics and compare them against industry benchmarks. Identify high-performing attorneys, track engagement rates and set individual performance goals. Provide additional support to employees with recurring issues.

Workflow Management: Configure workflows and automatically trigger recurring daily processes, calendar entries, email outreach and research notes based on specified deadlines. Customize templates of precedents, documents, forms or merge pre-existing ones.
- Document Management: Search for keywords in documents quickly and easily from within your firm’s indexed and centralized document library. Use the intuitive AutoEntry forms to process repetitive data input tasks and save time.
- Task Management: Stay on top of your meetings, important events, deadlines, contacts, emails, phone calls, outlines, documents and notes with integrated journals and calendar features. Manage and track daily tasks and activities with the ToDo and Events portal.
- Employee Management: Ensure matters, contacts and clients have not been overlooked with the Inactivity Watch extension. Record and review employee performance and activity within the organization.
Employee Collaboration: Improve staff cooperation with optimized sharing of intelligence, calendars and communication using a centralized database of information and a dedicated TM Messenger. Reduce malpractice risks with automated logging of all case-related data.
Data Access Control: Control access to data across various levels with permission-based limitations. Monitor activity across specific contacts and matters and ensure compliance with ethical and data security standards.
Firm Insights: Create customized standard and statistical data reports on employee performance, financial health, lead sourcing and more. Vet clients, matters and contacts for conflict of interests with intuitive search tools.
Billing Management: The Billing Matters portal manages accounts, creates bills, logs transactions, receives payments, makes bank deposits and more. Keep track of and identify unbilled hours with the Billing Calendar.
API Integrations: Access a variety of extensions like PCLaw, Juris, QuickBooks, Timeslips, Word, PowerPoint, Excel, Acrobat, Reader and WordPerfect. E-file using InfoTrack and synchronize tasks and calendars across Outlook 365 or Exchange.
Mobile App: Use Time Matters Go to enter time on the go and keep track of tasks and documentation.

Product Ranking

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#44

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Analyst Rating Summary

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User Sentiment Summary

97%

of users recommend this product

CASEpeer has a 'excellent' User Satisfaction Rating of 97% when considering 77 user reviews from 2 recognized software review sites.

69%

of users recommend this product

Time Matters has a 'fair' User Satisfaction Rating of 69% when considering 94 user reviews from 3 recognized software review sites.

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3.3 (39)

4.81 (47)

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Awards

Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise CASEpeer's user-friendly design, highlighting its ease of navigation and logical layout, which simplifies case management.

Comprehensive Features: CASEpeer is lauded for its wide array of features, including document management, calendaring, communication tools, and reporting functions, streamlining legal workflows.

Robust Reporting: Users appreciate the detailed reports generated by CASEpeer, providing valuable insights into case progress, staff performance, and overall firm productivity.

Customizable: Time Matters is highly customizable to fit the specific needs of a law firm, including workflows, billing arrangements, and reporting.

Integrations: Time Matters integrates with a variety of other software programs, such as Microsoft Office and QuickBooks, which can save time and improve efficiency.

Document Management: Time Matters includes robust document management features, such as version control and full-text search, which can help law firms keep track of their important documents.

Client Communication: Time Matters includes features that can help law firms communicate with their clients more effectively, such as email integration and client portals.

Reporting: Time Matters includes a variety of reporting features that can help law firms track their performance and make better business decisions.

Limited Customization: Users express frustration over the inflexibility of templates and the inability to tailor them to specific case types or jurisdictional requirements.

Steep Learning Curve: Navigating the software's features and understanding its functionalities can be challenging, especially for those unfamiliar with legal technology.

Occasional Glitches: While generally reliable, some users report experiencing occasional software glitches or bugs that disrupt their workflow.

Dated Interface: The user interface appears outdated and can feel clunky to navigate, especially for users accustomed to modern software design.

Learning Curve: Time Matters has a steep learning curve due to its complex features and functionalities, requiring significant time investment to master.

Customization Challenges: Customizing the software to fit specific workflows can be difficult and may require technical expertise or assistance from the vendor.

Performance Issues: Some users report experiencing performance issues, such as slow loading times or occasional crashes, which can disrupt productivity.

Cost: Time Matters can be expensive, especially for smaller firms or solo practitioners, with costs associated with licensing, implementation, and ongoing support.

Is CASEpeer the "case closed" solution for your personal injury law firm? Recent user reviews suggest that CASEpeer stands out for its intuitive design and robust reporting features, making it a breeze to track case progress and firm performance. Users rave about the platform's user-friendliness, highlighting its ease of use even for team members who aren't tech-savvy. The comprehensive reporting capabilities provide valuable insights into key performance indicators, empowering firms to make data-driven decisions and optimize their operations. However, some users have pointed out that CASEpeer's feature set, while strong for personal injury law, might not be as extensive as some competitors like Clio or MyCase, which offer a broader range of functionalities. This suggests that CASEpeer is best suited for personal injury law firms seeking a tailored solution that streamlines their specific workflows and provides in-depth reporting for this practice area. While it may not be the "jack of all trades" in the legal software market, CASEpeer's laser focus on personal injury makes it a powerful tool for firms specializing in this field.

Time Matters has been a mainstay in the legal software arena for decades, but how does it hold up in today's fast-paced technological landscape? User reviews from the past year paint a picture of a powerful, feature-rich platform that, while not without its quirks, remains a top contender for law firms seeking comprehensive case management. Time Matters shines in its ability to centralize client and case information, streamline document management, and automate routine tasks. The software's integration with popular legal research tools like LexisNexis and billing applications like PCLaw is a major plus for many users, boosting efficiency and saving precious time. However, some users find the interface a bit clunky and dated compared to newer, more intuitive platforms. The learning curve can be steep, especially for those transitioning from simpler systems. Despite these drawbacks, Time Matters' robust functionality and customizability make it a compelling choice for larger firms with complex caseloads and a need for granular control over their workflows. Smaller firms or solo practitioners might find the extensive features overwhelming and may prefer more streamlined options like Clio or MyCase.

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FAQ

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