CASEpeer vs AbacusLaw

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Our analysts compared CASEpeer vs AbacusLaw based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

CASEpeer allows lawyers to manage their cases and clients in one place. It’s a cloud-based software that users can access from anywhere, anytime. It offers various features, including case, client, document and task management. Automated workflows, reporting options and task management modules support improved settlement metrics. It helps prioritize client experience with built-in self-service offerings and client portals.
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AbacusLaw is a legal practice administration and accounting PSA tool ideal for all types of law practices. It’s a suitable option for specialized law practitioners that focus on things like personal injury, criminal defense, civil litigation, estate planning, family law, insurance law and elder law.

Users receive crucial case and client intel, ensure deadlines are met and gain total transparency in their practice. A few of AbacusLaw's capabilities include time tracking, case administration, form creation, billing and scheduling.
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$79/User, Monthly
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$69/Feature, Monthly
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Tailored to your specific needs
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Windows
Mac
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Android
Chromebook
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Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Minimize Time to Market: Transition to the platform faster with purpose-built integrations and no necessary customizations. 
  • 24/7 Available Support: Offers continuous customer support to improve resolution rates. Ensure availability in case of emergency with multiple support channels. 
  • Simple User Interface: Make transitions quickly through an easy-to-use interface and unlimited user training. 
  • Easy Reporting: Access multiple checklists and reports designed to evaluate and record case details. 
  • Ensure Scalability: Introduces new features and regular patches to keep the platform up-to-date and scalable. 
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  • Stay Organized: This program provides users with critical case details and dates so they can always stay on top of their tasks and deadlines.  
  • Effective Communication: Never miss out on emails, phone calls or client meetings thanks to this solution's built-in tracking abilities. Tracking is also included in the mobile app and the integration for Outlook.  
  • Aligns with Various Legal Departments: Users can employ AbacusLaw for various types of law such as criminal defense, civil litigation, insurance law and more. It offers tailored reports, automation principles and accurate terminology for a user's specific area of expertise.
  • Work In Private Cloud: This solution has private cloud deployment that enables users to host and supervise their firm's vital information. It's conveniently available on any device with internet access from virtually any area at any time.  
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  • Personal Injury Case Management: Track everything case-related, from timelines and tasks to litigation and documentation. 
    • Case Timelines: Follow case timelines to monitor and evaluate case progression and team communication. 
    • Tasks: Assign responsibilities to team members with clear-cut deadlines, priority levels and reminders. Notify all relevant parties when a task is assigned and completed. Set up trigger-based workflows to dictate case assignments. 
    • Litigation: Best practice litigation tools provide visibility into deadlines, discovery requests, defense counsels and expert witnesses. 
    • Medical Treatment: Maintain a detailed record of injuries, doctor’s appointments, payments, bills and more. 
  • Security: Secure confidential information with rolling backups and server redundancy controls. Hosted on Amazon Web Services for maximum protection. 
  • Client Experience: Channel all customer interaction and communication through one place. Clients can view the firm’s contact information and send emails to caseworkers. Attorneys can send images, messages, documents and notes whenever required. 
    • eSignature: Electronically sign contracts, intake forms and fee agreements. Choose from a variety of e-signature templates and get real-time progress reports. 
    • Client Portal: Control access to the client portal and critical information. Attach client contact details and documents to related cases. 
  • Practice Management: Simplify practice management with automated processes. Implement workflows for document management, status updates, task assignments, notes, accounting and more. 
  • Legal Calendar: Manage reminders, important events, deadlines, litigation and more in real time. Automatically sync with pre-existing calendars, including Outlook, Google, Office 365, Exchange and iCal. Access relevant case files directly from calendar entries. 
  • Accounting: Communicate with the accounting department to recover all case-related expenses. Integrate with external accounting applications, such as QuickBooks Online and Soluno. Simultaneously manage both trust and operating accounts and log all trust transactions. 
  • Documentation: Store an unlimited number of files and flag faulty documents. Manage editing permissions and file access on the go. Integrates with Onedrive and Dropbox. 
  • Case Leads: Leverage best practice intake forms to record lead data. Automatically collect relevant details, including incident type, referral source and injury checklist. Assign lead values based on intake checklists and prioritize follow-ups accordingly. 
    • Intake Window: Track the performance of intake managers and marketing campaigns. 
  • Automation: Implement automated workflows to synchronize litigation deadlines with jurisdictional court rules. Set up custom workflows to assign tasks based on client information and case status. 
  • Reporting: Choose from various tried and tested reports to monitor the firm’s financial health. Access latest data-driven insights, including team performance, conversion rates, personal injury KPIs, marketing ROI, turnaround time and more. 
    • Marketing ROI: Get in-depth insights into the firm’s ROI. Evaluate leads obtained from marketing campaigns, referrals and other sources and compare them against retention and resolution rates. 
    • Resource Optimization: Run reports on leads, costs, productivity, statutes and more. Get real-time visibility into financial and administrative processes. Use cloud-searching capabilities to locate the right information at the right time. 
    • Performance Benchmarking: Monitor team performance metrics and compare them against industry benchmarks. Identify high-performing attorneys, track engagement rates and set individual performance goals. Provide additional support to employees with recurring issues. 
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  • Useful Integrations: Users can integrate AbacusLaw with other apps to execute routine jobs they face in their legal practices. These apps include Microsoft Office 356, Salesforce, APX PayNow, HotDocs, Infusionsoft, and more.
  • Case Management: This software's technological experts evaluate users' requirements to devise and employ personalized solutions for top-notch outcomes. The case management tool enables users to keep all of their case and client information protected.
  • Time Tracking: Users can use the time tracking module to accurately and naturally bill time without bottlenecks. This feature runs in the background as users perform their daily routines.
  • Instant Billing: AbacusLaw's billing accessory promptly crafts a variety of professional fee settlements or billing plans. Users can adjust templates with the ideal presentations and the software will take care of the rest including a chart of accounts and monitoring bill schedules.  
  • Rules-Based Calendar: Users can utilize the calendar accessory to immediately and properly plan out valuable deadlines. This tool also keeps up with short-notice modifications. 
  • Develop Proper Forms: This program permits users to swiftly draft proper, signature-ready forms and documents based on information already entered into their database. This accessory contains autofill smart forms, flexible templates and documents for specific regions, states or law practices.
  • Mobile-Friendly: AbacusLaw is available as a mobile app with a user's data, calendar, contacts, notes, emails, and crucial files. The app also tracks billable moments like unexpected phone calls, urgent emails or anything else.  
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Product Ranking

#36

among all
Legal Software

#50

among all
Legal Software

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Analyst Rating Summary

64
83
43
99
87
92
57
100
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Client and Contact Management
Dashboard and Reporting
Billing and Payments
Client and Contact Management
Matter/Case Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CASEpeer
AbacusLaw
+ Add Product + Add Product
Billing And Payments Calendaring And Legal Docketing Client And Contact Management Dashboard And Reporting Document Management Matter/Case Management Mobile Capabilities Task Management Time And Expense Management 43 87 57 58 77 65 82 54 99 92 100 67 88 78 82 79 0 25 50 75 100
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83%
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17%
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78%
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22%
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67%
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33%
78%
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22%
83%
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17%
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17%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

57%
0%
43%
57%
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43%
58%
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42%
75%
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25%

User Sentiment Summary

Excellent User Sentiment 77 reviews
Good User Sentiment 766 reviews
97%
of users recommend this product

CASEpeer has a 'excellent' User Satisfaction Rating of 97% when considering 77 user reviews from 2 recognized software review sites.

77%
of users recommend this product

AbacusLaw has a 'good' User Satisfaction Rating of 77% when considering 766 user reviews from 5 recognized software review sites.

n/a
1.3 (2)
n/a
3.6 (72)
4.81 (47)
3.8 (324)
4.9 (30)
3.9 (365)
n/a
4.5 (3)

Awards

CASEpeer stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated AbacusLaw and concluded it earns best-in-class honors for Dashboard and Reporting.

Dashboard and Reporting Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise CASEpeer's user-friendly design, highlighting its ease of navigation and logical layout, which simplifies case management.
Comprehensive Features: CASEpeer is lauded for its wide array of features, including document management, calendaring, communication tools, and reporting functions, streamlining legal workflows.
Robust Reporting: Users appreciate the detailed reports generated by CASEpeer, providing valuable insights into case progress, staff performance, and overall firm productivity.
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Easy-to-Use Interface: Precisely 80% of users said AbacusLaw has a user-friendly interface.
Responsive Customer Service: Nearly 53% of users reported AbacusLaw has helpful and knowledgeable customer service.
Bountiful Features: AbacusLaw has plenty of robust features such as accounting, document management, billing, calendars, time management and more, according to 59% of users.
Well-Integrated: Approximately 72% of users say AbacusLaw integrates efficiently with Outlook, Microsoft Office, Adobe, WordPerfect and other business systems.
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Limited Customization: Users express frustration over the inflexibility of templates and the inability to tailor them to specific case types or jurisdictional requirements.
Steep Learning Curve: Navigating the software's features and understanding its functionalities can be challenging, especially for those unfamiliar with legal technology.
Occasional Glitches: While generally reliable, some users report experiencing occasional software glitches or bugs that disrupt their workflow.
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Overall Performance Drags: Of the users who discussed AbacusLaw's overall performance, 68% of users said it was slow, glitchy or experienced freezes.
Non-Effective Mobile App: Nearly 75% of users were dissatisfied with the mobile app because it wasn't as efficient as the desktop version.
High Price Tag: Precisely 100% of users believe AbacusLaw has a high price and some have to pay extra for extra support.
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Is CASEpeer the "case closed" solution for your personal injury law firm? Recent user reviews suggest that CASEpeer stands out for its intuitive design and robust reporting features, making it a breeze to track case progress and firm performance. Users rave about the platform's user-friendliness, highlighting its ease of use even for team members who aren't tech-savvy. The comprehensive reporting capabilities provide valuable insights into key performance indicators, empowering firms to make data-driven decisions and optimize their operations. However, some users have pointed out that CASEpeer's feature set, while strong for personal injury law, might not be as extensive as some competitors like Clio or MyCase, which offer a broader range of functionalities. This suggests that CASEpeer is best suited for personal injury law firms seeking a tailored solution that streamlines their specific workflows and provides in-depth reporting for this practice area. While it may not be the "jack of all trades" in the legal software market, CASEpeer's laser focus on personal injury makes it a powerful tool for firms specializing in this field.

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Overall, AbacusLaw is a productive PSA tool that contains an abundant amount of features such as accounting, document management, billing, client management and a handy calendar amongst others. Its interface is easy to use and the customer support team is responsive in rectifying issues. It also integrates with Outlook and other Microsoft Office suites, Adobe and other business platforms. However, some users find the mobile app is not as effective as the desktop version. The desktop version comes with a hefty amount of system crashes and glitches while running at a sluggish pace. Most users, especially those who own small businesses, find the pricing unreasonable. But AbacusLaw is still a proactive solution.

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