Actionstep vs CompuLaw

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Our analysts compared Actionstep vs CompuLaw based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

Actionstep Software Tool
CompuLaw Software Tool

Product Basics

Actionstep is an end-to-end cloud-based platform designed for legal practices to manage and execute daily operations. It is scalable and easy to use with drag-and-drop functionality. Users can automate administrative practice workflows with extensive control over each step of the process. They can also build templates to automatically populate legal documents with required data. It provides seamless client onboarding and management with client conflict verification and record management modules. It can also automate matter management with custom structures and data filters, and streamline billing, accounting and time tracking.

Businesses can utilize its assortment of integrations and native iOS and Android apps to manage day-to-day operations on-the-fly. It leverages AWS to provide end-to-end data encryption, permission-based access and automated data backups. Measure performance in different practice areas with its robust reporting.
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CompuLaw is a sophisticated software solution designed to manage legal tasks, particularly focusing on docketing and calendaring. It is most suited for law firms and legal departments that require meticulous tracking of deadlines and court dates to ensure compliance and avoid costly errors. The software offers significant benefits, including reducing the risk of missed deadlines, enhancing productivity, and improving overall case management efficiency.

Popular features of CompuLaw include automated deadline calculations, customizable workflows, and seamless integration with other legal management systems. Users appreciate its accuracy and reliability, which are critical in the legal field. Compared to similar products, CompuLaw is often praised for its comprehensive rule sets and user-friendly interface, making it a preferred choice for many legal professionals.

Pricing for CompuLaw typically varies based on the number of users and specific features required, with options for annual or monthly payments. This flexibility allows firms of different sizes to find a suitable plan that meets their needs and budget.

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Product Assistance

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24/7 Live Support
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Product Insights

  • Scale With a Customizable Platform: Personalize the system according to needs using built-in customization tools. 
  • Access Remotely From Any Device: The platform is 100% cloud-based and accessible via web browsers. 
  • Parse Documents With Ease: Features a range of purpose-built tools for document management, including search, merge fields and assembly. Add custom scripts to fields to run calculations for different values. 
  • Custom Workflows For Every Task: Streamline various operational tasks by creating new workflows and customizing existing ones. 
  • Reporting For Every Purpose: Access fully fleshed out, customizable reports for financial, accounting and operational processes, including general ledger. 
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  • Increased Efficiency: Automates routine tasks, allowing legal professionals to focus on more complex and strategic work.
  • Risk Mitigation: Reduces the likelihood of missed deadlines and compliance issues by providing accurate and timely reminders.
  • Enhanced Collaboration: Facilitates better communication and coordination among team members through shared calendars and task lists.
  • Time Savings: Streamlines workflow processes, significantly cutting down the time spent on administrative tasks.
  • Improved Accuracy: Minimizes human error by automating calculations and deadline tracking based on jurisdiction-specific rules.
  • Scalability: Easily adapts to the growing needs of a law firm, whether it’s handling more cases or expanding to new practice areas.
  • Client Satisfaction: Enhances client trust and satisfaction by ensuring timely and accurate handling of their cases.
  • Cost Reduction: Lowers operational costs by reducing the need for manual data entry and deadline tracking.
  • Data Security: Provides robust security features to protect sensitive client information and comply with legal data protection standards.
  • Regulatory Compliance: Keeps firms compliant with ever-changing legal regulations by automatically updating rules and deadlines.
  • Customizability: Offers customizable settings to fit the unique needs and workflows of different legal practices.
  • Real-Time Updates: Ensures that all team members have access to the most current information, reducing the risk of outdated data.
  • Performance Metrics: Provides detailed reports and analytics to help firms measure productivity and identify areas for improvement.
  • Resource Allocation: Helps in better allocation of resources by providing insights into workload distribution and task management.
  • Integration Capabilities: Seamlessly integrates with other legal software and tools, enhancing overall operational efficiency.
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  • Workflow Management: Automate client management, administrative processes and matter progression with configurable workflow patterns addressing individual firm requirements. Collate firm data from reporting modules and assign tasks based on recommended workflow patterns. 
  • Accounting: Manage billables, payments, bank reconciliations, accounts and financial reporting with the UTBMS (LEDES) supported accounting portal. Automatically log client transactions and compute sales tax, GST, VAT and interest for late payments. 
    • Client Accounting: Create and operate 100% cloud-based trust accounts with regular reporting, audit trails and complete trust position visibility. Run reports on account reconciliations, ledgers, journals, matter balances and more. 
  • Conflict Check: Protect the firm from conflicts of interest by checking the client database against custom data sources like emails, matters, contacts and more. 
    • Smart Search: Group search results on the basis of configurable datasets for faster and smarter search results. Study results in greater depth with different contexts. 
    • Permissions: Limit search results depending on an account’s clearance level to protect sensitive firm information. 
    • Import Results: Export search parameters and results to PDF documents and Excel spreadsheets including date and time stamps. Connect search results with associated matters and contacts. 
  • Client Portal: Provide clients with a single, secure platform for carrying out correspondence in real time. Encrypts all communications, documents and matters exchanged between clients and counsels. 
    • Permissions: Authorize which external parties can access the client portal. Maintain confidentiality and limit client activity with account-based permissions for reading, uploading and editing documentation. 
    • Notifications: Get email and in-platform notifications for all document-related changes in the portal. 
  • Data Security: Secure firm data and communication against leaks and vulnerabilities with HTTPS encryption provided by AWS. Solve data residency requirements by storing firm data in one of four AWS data centers in the United States, Australia, Singapore or Europe. 
    • Data Backup: Automatically backup the firm database to protect against catastrophic failures. Export firm data and files securely at any time. 
  • Webforms: Optimize the client intake process with customizable, client-facing intake webforms. Use the form builder extension to configure it in accordance with firm requirements and website aesthetics. 
    • Instant Alerts: Never miss a webform submission from prospective clients with instantaneous email alerts and in-platform notifications. 
    • Secure New Clients: Measure firm response rates to prospective client inquiries in order to improve future performance. The response timer keeps measuring time until the webform is processed or removed. 
    • Data Entry and Reporting: Circumvent manual data entry by automatically converting webforms to relevant matters. Periodically export webform data for reports on the total number of inquiries received and the average firm response rate. 
  • Time Tracking: Track billable time from any device with an internet connection. Attach relevant notes to time tracked and use multiple timers to track simultaneous activities. 
    • Intuitive Recording: Fill out time entries with intuitive defaults based on immediate prior activity. Edit additional details as necessary such as associated legal matter, hours worked, billing rates and more. 
    • Intelligent Time Sheets: Keep track of employee time records and disbursements. The “Smart Suggestions” tool recommends matters and activities to fill the daily progress bar. 
    • Activity Codes: Automatically log common activities like client meetings and document creation with preset activity codes. 
  • Matter Management: Configure individual matters with independent folders including related contacts, notes, documentation, email and calendar events, time records and billing information, trust accounting, audit trails and optimized workflow pattern. 
    • Workflow Automation: Streamline firm processes with matter-specific workflow automation. Automatically perform default tasks like email outreach, data entry and task assignments. 
    • Status Reports: Get detailed reports on the status of legal matters. Customize the reports to reveal specific datasets and export the results as Excel spreadsheets or weekly/daily email reports. 
  • Document Management: Create and edit legal documents within matter-specific folders or upload files directly from third-party integrations like Microsoft Office, Google Drive and Dropbox. The document management portal provides data encryption and permission-based access to protect against unauthorized access. 
    • Data Backup: Secure firm data and documentation with automated backups. Export all data at any time. 
    • Scan and Search: Scan documents directly into legal matters and perform full text search for specific subjects. 
  • Client Management: Get a comprehensive 360-degree view of clients with unique contact records, associated matters, correspondence history and billing information, all in one place. 
    • Client Outreach: Automatically send emails and SMS messages to clients about case updates, changes in matters and upcoming events. Set tasks to remind team members about critical client touchpoints. 
    • Client Portal: Clients can securely upload relevant documents and provide e-signatures through the self-service portal. Increase client engagement by communicating the latest case-related updates through notifications. 
    • Sales Pipeline: Manage prospective clients and sales leads with the purpose-built toolkit. Automatically send follow-up emails to prospects and create reminders for employees. 
  • Calendar Management: Stay on top of important dates, appointments, hearings and legal obligations with the integrated calendar extension. Create shared calendars, synchronize entries across multiple devices and open tasks and matters directly from the extension. 
    • Calendar Sync: Synchronize the calendar tool with third-party integrations for Office 365, Microsoft Exchange and Google Calendar to receive a real-time, holistic view of firm obligations. Link matters directly to the calendar to view all related events. 
    • Calendar Reports: Prepare custom calendar reports with logged events, appointments, transactions and matter. 
    • Cashflow: Link appointments with associated matters to track pending payments. Remind clients about outstanding bills and record payments through the calendar portal itself. 
  • Reporting: Identify the firm’s most profitable practice areas, referral sources, lawyers, clients and more with powerful reporting tools. Additional reporting areas include time and fee entries, client transactions, write-offs, bill journals, aging receivables and client profitability. 
  • Marketing: Optimize the firm’s marketing policy by integrating marketing campaigns, timeframes, expectations and budgets with the recommended workflow. Get accurate feedback on return on investment (ROI) to improve future marketing efforts. 
  • Email Management: Manage all client and contact correspondence with the dedicated email platform. Integrate with applications like Outlook and Gmail to record notes and tasks directly from the source. 
    • Email Automation: Inform clients, team members and co-counsels about case developments and events with automated emails. Create perfectly worded emails with custom templates that pull data from live matters. 
    • Matter Linking: Organize the firm’s inbox and outbox based on associated matters. Redirect all sent messages and replies automatically to the designated matter folder. 
  • Document Automation: Automatically situate live data from legal matters into customizable documents and email templates to eliminate manual data entry. The document assembly tool can insert a variety of data fields including names, logos, addresses and billing information. 
  • API: Use existing applications or integrate third party extensions like Office 365, Microsoft Outlook and more as per firm requirements. 
  • Mobile App: Manage legal calendar, tasks, appointments and deadlines from the mobile app. Stay on top of all client obligations with automated synchronization of legal calendars. 
    • Mobile Time Tracking: Track time, create new entries and view timesheets on the go. Add notes and descriptions to time tracked, assign it to existing legal matters and enter billing information in real time. 
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  • Comprehensive Deadline Management: Automatically calculates and tracks critical deadlines based on jurisdiction-specific rules.
  • Jurisdiction-Specific Rules Engine: Provides accurate and up-to-date legal rules for over 50 states and federal jurisdictions.
  • Calendar Integration: Seamlessly integrates with popular calendar systems like Microsoft Outlook and Google Calendar for real-time updates.
  • Customizable Alerts: Allows users to set up personalized notifications for upcoming deadlines and important dates.
  • Audit Trail: Maintains a detailed log of all changes and updates to deadlines, ensuring accountability and transparency.
  • Document Management Integration: Connects with leading document management systems to link deadlines with relevant case files and documents.
  • Mobile Access: Provides mobile-friendly access, enabling users to manage deadlines on-the-go via smartphones and tablets.
  • Reporting and Analytics: Generates detailed reports and analytics to help firms monitor compliance and identify potential risks.
  • Role-Based Access Control: Ensures that only authorized personnel can view or modify sensitive deadline information.
  • Client and Matter Management: Organizes deadlines by client and matter, making it easy to track and manage multiple cases simultaneously.
  • Data Import and Export: Supports importing and exporting data in various formats, facilitating easy data migration and sharing.
  • Training and Support: Offers comprehensive training resources and customer support to ensure users can effectively utilize the software.
  • Regular Updates: Continuously updates the software to reflect changes in legal rules and regulations, ensuring ongoing accuracy.
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Product Ranking

#25

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#68

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User Sentiment Summary

Great User Sentiment 242 reviews
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87%
of users recommend this product

Actionstep has a 'great' User Satisfaction Rating of 87% when considering 242 user reviews from 5 recognized software review sites.

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4.2 (3)
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4.2 (11)
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4.34 (119)
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4.4 (108)
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4.2 (1)
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Synopsis of User Ratings and Reviews

Functionality: The platform offers robust features, according to 88% of users who reviewed this aspect.
Ease of Use: According to 70% of users who reviewed this element, the system’s customizability and UI make it easy to use.
Cost: 80% of reviewers mentioning cost said the software’s pricing is within reason and affordable.
Automation: Regarding this feature, 92% of users said automation saves a lot of time and resources.
Data Management: According to 71% of users who reviewed this feature, the platform has powerful data management tools, including document search and field merging.
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Easy to Use: Users appreciate the intuitive interface, making it simple to navigate and find the information they need. For example, many users find it easy to locate relevant legal documents and forms.
Affordable: CompuLaw offers competitive pricing compared to traditional legal services, making it accessible to individuals and small businesses with limited budgets. For example, users have praised the cost-effectiveness of the platform for basic legal needs.
Time-Saving: Users value the time-saving features, such as pre-filled forms and templates, which streamline the legal process. For example, users have reported completing legal tasks more efficiently with the help of CompuLaw's tools.
Comprehensive Resources: CompuLaw provides a wide range of legal resources, including articles, guides, and videos, covering various legal topics. For example, users have found the platform helpful for understanding their legal rights and obligations.
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Integrations: Integrations, especially email, accounting and invoicing, have a lot of room for improvement, according to 69% of reviewers mentioning this aspect.
Implementation: 69% of users reviewing this element said the implementation process is lengthy.
Service and Support: 56% of users who mentioned this aspect said support requests have long wait times.
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Limited Functionality: Some users have reported that CompuLaw lacks features that are essential for their legal needs, such as the ability to create complex legal documents or manage multiple cases simultaneously. For example, a user who needed to draft a complex contract found that CompuLaw's templates were too basic and lacked the flexibility to meet their specific requirements.
Steep Learning Curve: Users have expressed frustration with the software's interface, which they find difficult to navigate and understand. For example, a user who was new to legal software found it challenging to learn how to use CompuLaw's features, and they felt that the software's documentation was not helpful.
Lack of Customer Support: Users have reported difficulties getting timely and helpful support from CompuLaw's customer service team. For example, a user who encountered a technical issue with the software was unable to reach a customer service representative for several hours, and when they finally did, the representative was unable to resolve the issue.
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Actionstep provides a cost-effective alternative to various legal practice management solutions out there. It’s completely cloud-based with robust features designed to serve multiple practice areas. Document management, eDiscovery and automation are among its strengths with dedicated workflows, templates and search tools. However, there are tradeoffs with the most cost-effective options. Technical support can have long wait times and not always result in closure. The implementation process is lengthy, and integration options are mediocre at best. If you are on a tight budget and need a decent and reliable solution, Actionstep is a good contender.

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Is CompuLaw the real deal or just a legal fiction? User reviews suggest that CompuLaw is a solid choice for firms that need a robust docketing solution. The software's rules-based, configurable date calculations are a major selling point, as they help to reduce the risk of malpractice from calendar or human-related errors. CompuLaw's integration with Outlook email and calendar, as well as several legal document management systems, is also a plus. However, some users have expressed concerns about the software's user interface, which they find to be clunky and outdated. Others have complained about the lack of customization options, which can make it difficult to tailor the software to their specific needs. CompuLaw's biggest differentiator is its team of licensed American attorneys who constantly monitor for any changes or amendments to U.S. court rules. This is a major advantage for firms that need to stay up-to-date on the latest legal developments. However, some users have found that the software's constant updates can be disruptive and time-consuming. Overall, CompuLaw is a good choice for firms that need a reliable docketing solution and are willing to put up with some of the software's quirks. It is particularly well-suited for firms that handle a large volume of litigation cases and need to ensure that all deadlines are met.

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