OfficeSpace vs TRIRIGA

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Our analysts compared OfficeSpace vs TRIRIGA based on data from our 400+ point analysis of IWMS Software, user reviews and our own crowdsourced data from our free software selection platform.

TRIRIGA Software Tool

Product Basics

OfficeSpace empowers businesses to optimize their workspace and enhance employee experience. From interactive floor plans and scenario planning tools to desk booking and wayfinding solutions, it empowers you to make informed decisions about your space and ensure your employees have the resources they need to succeed.

While it doesn’t have a huge number of reviews yet, feedback on similar facility solutions tells us you’ll probably see benefits like improved tenant satisfaction, support for flexible work arrangements and enhanced compliance.

Potential drawbacks might include customization limitations, cybersecurity concerns and challenges integrating with legacy systems.

The vendor offers three pricing plans (Lite, Essential and Pro) with 24/7 live support, a help center and personalized success plans.

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IBM's TRIRIGA software platform helps organizations efficiently manage their facilities and assets. Its capabilities encompass tracking assets, scheduling maintenance, and generating reports on facility usage. TRIRIGA is particularly well-suited for organizations with multiple facilities or a large number of assets to track. By implementing TRIRIGA, organizations can experience improved asset management, reduced maintenance costs, and increased overall efficiency. Key features include asset tracking, maintenance scheduling tools, and comprehensive reporting capabilities. User reviews often highlight TRIRIGA's effectiveness in streamlining facility management processes. Pricing for TRIRIGA is based on a per-user model, with variations depending on the number of users, desired features, and required support level.

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$42,000 Annually
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Large
Windows
Mac
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Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
In Person
Live Online
Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
Email
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FAQ
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Knowledge Base
24/7 Live Support

Product Insights

  • Forecast Space Needs: SiriusXM, an audio entertainment company uses the system to get a real-time view of how their offices are being used. They can see which desks and rooms are hot spots and when they're buzzing. This helps them predict what kind of space they'll need down the line, so they can avoid wasting money on empty rooms and make sure everyone has the right spots to work.
  • Centralize Facility Management: Centra Credit Union was struggling to manage hundreds of facility requests across 29 branches with email and Excel. The system helped them centralize all requests into one platform. Now, their 400+ employees can easily submit requests and the facilities team has real-time visibility to track and prioritize tasks efficiently.
  • Reduce Move Costs: Imagine having to move over 15,000 employees multiple times a year — that was the reality for one Fortune 100 company, costing them over $100,000 annually and taking three to four months each time. The system’s scenario and stack planning capabilities helped slash move times down to just four weeks and save $200,000.
  • Enhance Employee Experience: The system enabled HUB International employees to book desks and rooms through a user-friendly app. The "Who's In" feature helped them connect with colleagues and plan their in-office days, facilitating better coordination and teamwork.
  • Adapt to Hybrid Work: Imagine having to switch thousands of employees to a hybrid work model — that was the challenge PacificSource faced! The system’s mobile app and visual directory helped employees navigate and book desks, contributing to 100% buy-in for the hybrid strategy.
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  • Reduce Energy Use: Monitor HVAC and meter usage in order to optimize performance and reduce energy waste.
  • Streamline Leases: Centralize and streamline the leasing process using accounting and contact management.
  • Improve Capital Planning: Improve project planning, make accurate budgets, forecast future costs and accelerate project schedules with a range of financial tools.
  • Manage Real Estate: Generate higher returns from properties and transactions by removing middlemen, improve ROI, avoid lease penalties or overpayments, and streamline accounting activities.
  • Organize Labor: Dispersed personnel and administrators can easily communicate and collaborate via a centralized hub.
  • Make Informed Decisions: Use collected data to make more informed and data-driven decisions.
  • Prioritize Funding: Prioritize the most important or lucrative projects across the board with a project hierarchy system.
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  • Space Management: Optimize your office layout with drag-and-drop, and stack and scenario planning tools.
    • Block Planning: Get a high-level overview of how your entire office space is being used, seeing how teams are distributed across floors and buildings. Drag and drop teams to different locations to quickly experiment with different layouts and find the optimal arrangement.
    • Stack Plan: If you're expecting your team to expand, you can create stack plans to see how you can accommodate new hires without sacrificing space efficiency or employee comfort. Compare multiple plans side-by-side to see the pros and cons of each, helping you make informed decisions about how to arrange your office.
    • Move Management: Visualize and plan moves on a digital floor plan, simply dragging and dropping people to their new desks. Need to find the perfect spot for a new hire? Just filter by space types and available desks, then drop them right in. Create step-by-step move instructions for IT, HR, movers and the employees themselves, ensuring a smooth transition.
    • Scenario Planning: What if we adopt a hybrid work model?" "Could we create a dedicated collaboration zone?" Test these ideas virtually before making any real-world changes. See how different scenarios stack up against each other in terms of space usage and team proximity. Use your actual headcount and team info, so your plans are based on reality, not guesswork.
  • Workplace Management: Optimize your workplace with collaborative team spaces, intuitive wayfinding and a streamlined visitor experience.
    • Desk Booking: Filter desk availability based on location, date, time, amenities (e.g., dual monitors, standing desk, quiet zone) and proximity to colleagues or teams. Schedule recurring reservations for employees with a regular work schedule. Employees can book desks on a first-come, first-served basis or reserve in advance.
    • Room Booking: Book your meeting rooms directly from Outlook or Google Calendar. Use the “find room” command in Microsoft Teams and “/find_rooms” in Slack to reserve spaces. Check-in features make sure rooms are released if no one shows up. Need a room last minute? Check the kiosk for real-time availability and book it right there.
    • Wayfinding: Interactive maps, kiosks and digital signage make navigation easy for everyone. Turn-by-turn navigation within the app ensures no one gets lost on new campuses or floors, enhancing confidence and productivity. Find essential amenities and safety features like restrooms and fire exits via visual directories.
    • Neighborhoods: Group colleagues who work closely together, encouraging spontaneous interactions and knowledge-sharing. Assign "captains" for each neighborhood who can manage seating arrangements, approve requests and generally keep things running smoothly.
    • Visitor Management: Visitors can pre-register themselves online before arrival, providing their details and the purpose of their visit. They can check in using QR codes or self-service kiosks. Auto-print personalized badges with your company logo, visitor photo and visit details. Notify hosts when their visitors arrive, ensuring a prompt reception.
    • Facility Requests: Submit facility and service requests through mobile, desktop, email or Slack. Set clear expectations with custom response times and keep everyone in the loop with automatic status updates. Requests automatically go to the right facilities team members.
  • Employee Experience: Empower employees with an AI-powered assistant and a mobile app to simplify their workday.
    • Artificial Intelligence: Employees can simply "talk" to Ossie (AI assistant), using natural language commands to find colleagues, and resources or even get directions. Wondering how often that conference room gets used? Ask Ossie for real-time data on office usage and get instant insights.
    • Mobile App: Easily find and reserve available desks or meeting rooms in real time, whether you're at home, commuting or already in the office. Submit facility and service requests directly from your phone, even pinpointing the location on the floor plan.
  • Reporting: Analyze historical data to see when your office is busiest, which spaces are popular, and which are underused. Track real estate costs by location, department, or even individual employees to see where your money's going. Create custom dashboards to visualize the data that matters most to you. Share insights with your team or export data in CSV or XLSX format.
  • Integrations: Calendar apps (e.g., Outlook, Google Calendar) allow employees to see their desk bookings alongside their other appointments. Connect the system with ServiceNow to automate service request workflows, track maintenance activities and improve overall facilities management.
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  • Facility Management: Condition-based facility monitoring allows efficient management of buildings.
  • Energy Management:
    •  Identify poorly performing areas in the facility and automate corrective action. 
    •  Optimize repairs and maintenance based on the condition of buildings, assets and energy usage. 
    •  Schedule and manage preventive maintenance, automating work orders in accordance with warranties and SLAs. 
    •  Track energy consumption, electric demand and other important data on one dashboard. 
    •  Integrate with AI solutions to predict and diagnose unusual energy consumption. 
    •  Review tasks, add photos and documents, view maps and get directions, and scan barcodes through the mobile app. 
  • Space Management: Schedule out room and other space occupancy in an organized fashion. Track location of people, assets and rooms using blueprints, as well as manage reassignments and the supply and demand of building space. IoT sensors help check and mark a room available once a meeting is over.
  • Project Management: Promote collaboration and streamline project completion from a centralized hub.
  • Role-Based Workspaces: Restrict access based on role, improve visibility into workflows, increase efficiency, streamline communication and promote accountability.
  • Facilities Virtualization: Generate highly realistic virtual representations to aid equipment tracking, planning, scheduling and more.
  • Lease Accounting:
    •  Automate and streamline the processes to stay compliant with the Sarbanes-Oxley Act. 
    •  Integrate with financial systems and submit information to the corporate ledger. 
    •  Avoid overpayment and manage lease renewals through dates notification, automated tracking and validation of invoice against contract terms. 
  • Capital Planning:
    •  Prioritize and identify high return projects based on risk/benefit ratios. 
    •  Plan and schedule labor and resources. 
    •  Document and secure funds for projects. 
    •  Manage vendor information, proposals and contracts. 
    •  Improve communication with vendors during the selection process. 
  • Building Insights: Track underused and overcrowded facilities, assign space to organizations and manage chargeback allocations. Includes insights from Watson AI to understand client requirements.
  • FedRAMP Authorized: Ensure data safety with standardized security assessment, authorization and monitoring via FedRAMP.
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Product Ranking

#5

among all
IWMS Software

#7

among all
IWMS Software

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User Sentiment Summary

Excellent User Sentiment 152 reviews
Good User Sentiment 203 reviews
95%
of users recommend this product

OfficeSpace has a 'excellent' User Satisfaction Rating of 95% when considering 152 user reviews from 4 recognized software review sites.

76%
of users recommend this product

TRIRIGA has a 'good' User Satisfaction Rating of 76% when considering 203 user reviews from 5 recognized software review sites.

4.7 (103)
3.8 (181)
n/a
4.2 (5)
4.9 (37)
4.2 (4)
4.5 (5)
3.7 (3)
4.8 (7)
3.9 (10)

Awards

OfficeSpace stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

No awards.

Synopsis of User Ratings and Reviews

Improve Tenant Satisfaction: Tenant portals, real-time updates and automated notifications keep tenants informed and satisfied.
Support Flexible Work Arrangements: Desk booking, occupancy tracking and mobile access enable adaptable workspaces for hybrid teams.
Avoid Legal Disputes: Maintain compliance with safety regulations and industry standards by centralizing documentation, tracking inspections and automating reporting.
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Customization: Extensive customizations help users fit the software to their company, according to every review referring to this feature.
Integration: Integration with SAP, PeopleSoft and other popular solutions has helped smooth out various processes, as more than 83% of reviews about this feature state.
Lease Management: This feature ensures compliance with US GAAP and IFRS, according to 83% of users referring to it.
Accounting: It’s easy to manage and track expenses, as every review on communication notes.
Space Management: All reviewers mentioning this feature report that it helps them track bookings and store space measurements, locations and detailed maps.
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Customization Limitations: While most facility solutions offer some level of customization, there may be limitations, especially for organizations with unique processes or specialized equipment.
Cybersecurity Vulnerabilities: Increased connectivity to critical building systems and IoT devices creates an attractive target for hackers, necessitating robust security protocols and constant vigilance.
Legacy System Challenges: Older buildings with legacy systems and equipment may encounter compatibility issues with modern facility software solutions, requiring additional investment in upgrades or workarounds.
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User Interface: More than 80% of reviewers referring to the interface indicate it needs to develop a fresh look instead of the present traditional look.
Usability: The software is complicated to use, according to more than 88% of users who mention this aspect.
Reports: The difficulty in leveraging reports is a drawback in 60% of reviews mentioning reporting.
Implementation: The implementation process is difficult and long, according to 60% of reviewers referring to it.
Customer Support: Customer support needs improvement, according to every review on the topic.
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OfficeSpace is like that friend who always has everything organized and under control. You know, the one who color-codes their calendar and never forgets a birthday? This platform is like that for your office.It takes all those frustrating, time-consuming tasks — finding a desk, booking a meeting room, submitting a maintenance request — and makes them effortless.Its focus on enhancing the employee experience is evident through features like wayfinding and the AI assistant "Ossie."Additionally, it streamlines facility management with a centralized request system and data-driven insights via its analytics dashboard.However, no solution is perfect. It's always wise to consider things like customization options and how well it'll play with any older systems you might have.

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TRIRIGA helps users manage facilities, projects, contracts and labor. Notable features include lease management, accounting and space management. An array of customizations are available, allowing users to get the most out of the system. Reviews also cite improved processes via integrations as a central benefit. Weaknesses include an outdated user interface coupled with a lack of usability. Users also show concern over the complexity of the reporting and issues surrounding customer support. Overall, it can be a decent choice for businesses that aren’t put off by lengthy implementation and system complexity, and that are looking for a robust solution with flexibility to tailor it to business needs.

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