Zoho Inventory vs ZapInventory

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Our analysts compared Zoho Inventory vs ZapInventory based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Zoho Inventory, an inventory management software, empowers businesses to centralize and streamline stock tracking across locations, warehouses, and sales channels. This cloud-based solution caters primarily to small and medium-sized businesses (SMBs) in retail, distribution, and manufacturing. Zoho Inventory shines in its core functionalities: real-time stock level monitoring, automated workflows for orders and invoices, insightful inventory performance reports, and multi-channel selling support. Popular features include barcode scanning, serial number tracking, and low-stock alerts, praised by users for their ease of use and affordability. Standing out from competitors, Zoho Inventory offers a free plan, ideal for businesses starting their inventory management journey. Paid plans, priced per user per month, cater to businesses with more complex needs, offering additional features and scalability. In conclusion, Zoho Inventory presents a compelling solution for SMBs seeking a user-friendly and cost-effective platform to gain control of their inventory operations and make data-driven decisions.

Pros
  • Free plan available
  • User-friendly interface
  • Scalable for growing businesses
  • Multi-channel selling support
  • Integrations with other Zoho apps
Cons
  • Limited reporting features in free plan
  • Lacks advanced features for complex needs
  • Customer support can be slow at times
  • Mobile app not as feature-rich as desktop version
  • May not be suitable for very large businesses
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ZapInventory is designed to streamline inventory processes for businesses of all sizes. It's particularly well-suited for e-commerce businesses and wholesalers seeking efficient inventory control. Key benefits include improved inventory accuracy, reduced stockouts, and increased operational efficiency. Popular features encompass inventory tracking, order management, and reporting tools.

User experiences highlight its user-friendly interface and comprehensive functionality as standout features. Compared to similar products, ZapInventory often receives praise for its affordability and scalability, making it a suitable choice for growing businesses. Pricing is typically based on a per-user, per-month model, with tiered plans to accommodate different business needs and budgets.

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$59 Monthly, Freemium
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$25 Monthly
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Product Assistance

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Product Insights

  • Item Kitting Support: Bundle a group of items together to sell as a single unit. Update individual items and components as products are put together and sold. 
  • Barcode Scanning: Scan item barcodes to auto-populate fields every time an invoice, sales or purchase order is created. This streamlines and optimizes inventory management processes with quick access to vital product data. 
  • Enhanced Tracking: Identify each item in stock with a code and track its movement from the point of purchase to sale. Track different batches of items and monitor their expiry dates. 
  • Improved Packaging and Shipping: Create packages, print package slips and find real-time shipping rates for 30 different shipping services. Monitor the movement of packages post-shipment and keep customers updated with the item’s location. 
  • Helpful Dashboards: Get quick, central access to details like orders pending, invoiced, packaged and shipped. Provides an overview of all sales orders as well. 
  • Drop Shipping: Create a drop shipment when there is no stock left to fulfill the next order and ship packages directly to clients. 
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  • Enhanced Inventory Visibility: Gain real-time insights into stock levels across multiple locations, eliminating guesswork and preventing stockouts or overstocking situations.
  • Streamlined Order Management: Automate order processing, from purchase orders to sales orders, reducing manual errors and accelerating order fulfillment.
  • Improved Demand Forecasting: Leverage historical sales data and trends to predict future demand accurately, enabling proactive inventory planning and optimized stock levels.
  • Reduced Operational Costs: Minimize inventory carrying costs, prevent stock obsolescence, and optimize warehouse space utilization for cost-efficient inventory management.
  • Increased Efficiency and Productivity: Automate routine tasks, such as inventory tracking and reporting, freeing up valuable time for your team to focus on strategic initiatives.
  • Enhanced Customer Satisfaction: Ensure timely order fulfillment and prevent stockouts, leading to improved customer satisfaction and loyalty.
  • Data-Driven Decision Making: Access comprehensive inventory reports and analytics to make informed decisions about purchasing, pricing, and promotions.
  • Scalability and Flexibility: Adapt to changing business needs with a scalable solution that can grow alongside your operations.
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  • Inventory Control:  
    •  Offers centralized inventory that automatically updates inventory quantities across all selling channels whenever a sale is made. 
    •  Features include product listing, item kitting, re-ordering, stock adjustments and more. 
    •  Verify and approve transactions created before they’re reflected in accounts and reports. 
    •  Set an approval workflow for transfer orders, sales transactions and purchase transactions. 
  • Order Management:  
    •  Helps manage sales and purchase orders. Shares delivery updates from a single-source order management system. 
    •  Supports online order management and movement of packages post-shipment through a single platform. 
    •  Integrates with Amazon, eBay, Etsy and Shopify. 
    • Safety Stock and Reorder: Calculate reorder points and maintain safety stock in the business to prevent running out of stock. Set reorder points and get updates on vital stock-level information. Also optimizes holding costs and reduces the probability of overstocking. 
    • Reports:  
      •  Helps monitor purchases, study sales trends and identify top performing items using inventory reporting options. 
      •  Includes inventory reports, sales and customer reports, purchase and payment reports, and activity logs. 
      •  Enables finding the item volumes shipped in and out from each warehouse. 
    • Warehouse Management: Supports multiple warehouse environments and the transfer of stock between them. Leverage actionable insights provided by warehousing reports. Set the closest warehouse for customers when preparing sales orders to get products to their destinations as quickly as possible. 
    • Multichannel Selling: Manages, controls, measures and fulfills multi-channel selling with the help of a single inventory management application. Supports multiple currencies and uses multiple payment gateways to ensure quick and correct payments. Also shares insights for performance of multiple sales channels. 
    • Order Fulfillment: Manages workflows and fulfills orders. Offers a common dashboard, an overview of orders, automatic packing slips, over 40 integrated shipping carriers and more. Create shipping labels and find real-time shipping expenses for each order before dispatch. Make drop shipments and let vendors ship directly to the client. 
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  • Inventory With POS: Minimize on-time and manual efforts with automated multi-channel retailing and secure optimization of the entire ordering process. Access a flexible and intuitive interface to view, sort, sync, arrange, and filter and add products within one unified, comprehensive inventory database. 
    • Barcode Scanner and Tracking: Obtain real-time updates on shipment location, label and track inventory, and perform effective POS billing operations with the help of integrated barcode scanners. Enable notifications and alerts to manage stocks and orders and gain business insights. 
    • Kits and Bundles: Manage inventory with kits/bundles to enhance catalogues, customize product prices for certain vendors and manage an overall end-to-end production. 
  • Inventory Control: Optimize inventory levels and automate the purchasing process to configure inventory for reordering or restocking. Set a minimum level for reordering and enable alerts when stocks run low. Split, create and manage purchase orders based on order history and backorders. Access real-time inventory updates through the shipment’s entire journey. 
  • Warehouse Management: Add, manage, organize and sync multiple warehouse inventories within a centralized database. Move stock between warehouses while tracking and recording item details to access later from product history. 
  • Purchase Management: Create, edit and track purchase orders with one click. Access multiple invoices and supplier information, manage orders in real time, and maintain inventory by automating the purchase process. Enable notifications to alert for low stocks and implement barcode scanning to restock products. 
  • Order Management: Create and manage sales orders across multiple platforms. Automate the purchasing process. Sync orders and access real-time information on product items and order history. Generate invoices and packing labels using standard templates or simply customize them. 
    • Returns Management: Generate return slips and updated invoices for products which are to be returned to their respective warehouse. Approve, filter and track returns while automating the refund process. 
  • Shipping Management: Automate the shipping process, access quick order summaries and ensure accurate data within a centralized database. Integrate with shipping providers, generate drop-shipping, obtain real-time shipment tracking details, and create customizable labels and packing slips in bulk. 
  • Invoices and Payments: Access an automated invoicing process to create custom bills and invoices. Track transactions in real time while managing finances within a single dashboard. 
  • Reporting and Analytics: Access real-time detailed shipment reports and analyses based on returns, invoice transactions, purchase details and summary in a KPI dashboard. Eliminate manual data entry and implement automated reporting. 
  • Accounting Integrations: Manage finances, automate the entire shipping journey from purchasing to accounting and streamline processes by integrating with some popular accounting software. 
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Product Ranking

#1

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Inventory Management Software

#180

among all
Inventory Management Software

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Analyst Rating Summary

76
75
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88
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59
85
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Inventory Control
Purchasing
Inventory Valuation, Counts and Alerts

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Zoho Inventory
ZapInventory
+ Add Product + Add Product
Dashboards And Reports Inventory Control Inventory Valuation, Counts And Alerts Mobile Order Fulfillment Platform Capabilities Purchasing Returns Management 73 88 59 60 84 71 87 81 83 74 85 75 78 54 65 79 0 25 50 75 100
67%
11%
22%
78%
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83%
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17%
75%
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25%
56%
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44%
88%
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12%
33%
33%
34%
67%
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33%
78%
11%
11%
78%
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22%
56%
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56%
89%
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11%
67%
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33%
86%
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14%
86%
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14%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
50%
42%
8%

User Sentiment Summary

Excellent User Sentiment 387 reviews
Excellent User Sentiment 33 reviews
90%
of users recommend this product

Zoho Inventory has a 'excellent' User Satisfaction Rating of 90% when considering 387 user reviews from 4 recognized software review sites.

92%
of users recommend this product

ZapInventory has a 'excellent' User Satisfaction Rating of 92% when considering 33 user reviews from 1 recognized software review sites.

5.0 (15)
n/a
4.4 (48)
n/a
4.5 (321)
4.6 (33)
4.0 (3)
n/a

Awards

SelectHub research analysts have evaluated Zoho Inventory and concluded it earns best-in-class honors for Integration and Extensibility. Zoho Inventory stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integration and Extensibility Award

SelectHub research analysts have evaluated ZapInventory and concluded it earns best-in-class honors for Inventory Valuation, Counts and Alerts. ZapInventory stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Valuation, Counts and Alerts Award

Synopsis of User Ratings and Reviews

User-friendly interface: Intuitive design and easy navigation make it simple to learn and use, even for those without extensive inventory management experience.
Real-time inventory visibility: Track stock levels across multiple locations and channels in real-time, ensuring accurate data for informed decision-making.
Automated workflows: Streamline tasks like purchase orders, sales orders, and invoicing to save time and reduce manual errors.
Customizable reporting: Generate detailed reports on inventory levels, sales performance, and other key metrics to gain insights and make data-driven decisions.
Multi-channel selling support: Manage inventory seamlessly across online stores, marketplaces, and physical outlets, preventing overselling and ensuring accurate stock levels.
Mobile app for on-the-go access: Manage inventory, track orders, and fulfill shipments from anywhere using the Zoho Inventory mobile app.
Integration with other Zoho apps: Connect with Zoho Books, Zoho CRM, and other Zoho apps for a unified business ecosystem and streamlined workflows.
Affordable pricing: Free plan for small businesses and affordable paid plans for growing businesses, making it a cost-effective solution.
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Streamlined Inventory Tracking: ZapInventory enables businesses to efficiently monitor stock levels across multiple locations, providing real-time insights into product availability and movement. This proves particularly beneficial for businesses managing complex supply chains or those with a high volume of inventory turnover.
Automated Purchase Orders: The software can be configured to automatically generate purchase orders when inventory levels fall below predetermined thresholds. This automation not only saves time but also helps prevent stockouts and ensures that businesses maintain optimal inventory levels.
Sales Order Management: ZapInventory facilitates the entire sales order process, from order placement to fulfillment and invoicing. This comprehensive functionality improves order accuracy, reduces processing times, and enhances customer satisfaction.
Reporting and Analytics: The platform offers robust reporting tools that provide valuable insights into inventory performance, sales trends, and customer behavior. These insights empower businesses to make data-driven decisions regarding inventory management, marketing strategies, and overall business operations.
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Limited features in free plan: The free plan lacks advanced features like batch tracking, demand forecasting, and integration with third-party platforms.
Customization challenges: Some users find it challenging to customize certain aspects of the software, such as reports and workflows, to fit their specific needs.
Mobile app limitations: The mobile app lacks some features available in the desktop version, and some users report occasional glitches and slow performance.
Customer support variability: While Zoho Inventory offers various support options, response times and quality can vary, with some users reporting slow or unhelpful support experiences.
Scalability concerns: Very large businesses with complex inventory needs might find Zoho Inventory's features and scalability limited, requiring a more robust solution.
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Limited Integrations: ZapInventory's connections with popular eCommerce platforms like Shopify and WooCommerce can be unreliable, leading to syncing issues and inaccurate inventory data. This can cause problems with order fulfillment and inventory management.
Steep Learning Curve: The interface, while attempting to be comprehensive, can feel overwhelming for new users due to its complexity. This results in a steep learning curve that may require significant time investment to master.
Mobile App Shortcomings: The mobile app lacks the full functionality of the desktop version, limiting its usefulness for managing inventory on the go. This can be inconvenient for businesses that require real-time inventory updates and management capabilities from any location.
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Zoho Inventory garners positive reviews for its user-friendly interface, real-time inventory tracking, and affordability, particularly for small and medium-sized businesses (SMBs). Many appreciate its intuitive design, even for those new to inventory management, and its free plan, which caters to businesses starting out. Streamlined workflows and multi-channel selling support are frequently lauded, helping users automate tasks and manage inventory across various sales channels efficiently. However, some users find the free plan's feature set limiting, lacking advanced functionalities like demand forecasting and integrations with popular third-party platforms. Customization also presents challenges for some, desiring more flexibility in tailoring reports and workflows. While a mobile app exists, it occasionally encounters glitches and lacks the full feature range of the desktop version. Zoho Inventory stands out compared to competitors for its free plan and cost-effectiveness, attracting budget-conscious businesses. Users often praise its ease of use and intuitive interface, making it a suitable choice for those less tech-savvy. However, if extensive features, high customization, and robust mobile functionality are crucial, competitors like Square Online Store Inventory or Xero Inventory might be better suited for complex needs. Ultimately, Zoho Inventory shines for its user-friendliness, affordability, and core inventory management functionalities. While it may not cater to every business need, its strengths resonate with budget-conscious SMBs seeking a user-friendly platform to streamline their inventory operations.

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Ah, ZapInventory, the software solution that promises to streamline your inventory management woes. But does it live up to the hype? Let's dive into the user reviews from the past year to uncover the truth. ZapInventory seems to strike a chord with users due to its user-friendly interface and intuitive design. Many reviewers, particularly those transitioning from more complex systems, appreciate the ease of navigating the platform and quickly finding the information they need. The robust reporting features also receive high praise, with users highlighting the ability to generate custom reports and gain valuable insights into inventory levels, sales trends, and overall business performance. However, some users note that ZapInventory's customization options are somewhat limited compared to competitors like Zoho Inventory and Fishbowl Inventory. While ZapInventory offers a solid set of core features, it may lack the flexibility required by businesses with highly specific or unique workflows. This is a crucial consideration for potential users, as the ability to tailor the software to individual needs can significantly impact efficiency and productivity. So, who is ZapInventory best suited for? Based on user feedback, it appears to be an ideal fit for small to medium-sized businesses seeking a user-friendly and reliable inventory management solution. Its ease of use, comprehensive reporting capabilities, and competitive pricing make it an attractive option for companies looking to optimize their inventory processes without the complexity and cost associated with more robust systems. If your business requires extensive customization or has highly specialized inventory management needs, exploring alternatives like Zoho Inventory or Fishbowl Inventory may be worthwhile. However, for those seeking a straightforward and effective solution, ZapInventory is certainly worth considering.

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Screenshots

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