Veruna vs Insly

User reviews from the last year present a mixed bag. Some users praise Veruna's robust reporting capabilities and organized data management. One user enthused about the positive experience from scoping and buildout to training and deployment, highlighting the excellent customer service and tech support as being more responsive than other SaaS platforms. However, this rosy picture is marred by significant drawbacks reported by other users. Veruna is criticized for its lack of functionality in key areas, with one user stating that many components and functions simply don't work as promised, requiring workarounds or additional applications. A recurring complaint is the inadequacy of customer support, particularly for commercial lines, with email-only support being frustratingly slow and unresponsive. This lack of timely support is especially problematic given the reported glitches and removal of previously available features, like editable Acord forms. This suggests that while Veruna has a strong foundation with its data management and reporting features, its Achilles' heel lies in its execution and support. Therefore, Veruna seems best suited for agencies already familiar with the Salesforce platform and willing to invest time in customization while accepting the risk of encountering glitches and slow support responses.

Is Insly insanely great? Insly users have praised the software for its user-friendly interface, making it a breeze to navigate even for those who aren't tech-savvy. They also appreciate the comprehensive suite of features, covering everything from policy issuance to billing and administration, eliminating the need for multiple software solutions. Affordability is another major plus, making it accessible to businesses of all sizes. However, some users have expressed concerns about the lack of robust customer support, leaving them feeling stranded when issues arise. Occasional bugs have also been reported, which can disrupt workflow and cause frustration. Despite these drawbacks, users generally find Insly to be a solid choice, particularly for smaller businesses that don't require extensive customer support. Its ease of use, comprehensive features, and affordability make it a strong contender in the market, especially when compared to more complex and expensive alternatives like Salesforce. However, businesses that prioritize reliable customer support and a bug-free experience might want to explore other options.