Veruna vs Agentero

User reviews from the last year present a mixed bag. Some users praise Veruna's robust reporting capabilities and organized data management. One user enthused about the positive experience from scoping and buildout to training and deployment, highlighting the excellent customer service and tech support as being more responsive than other SaaS platforms. However, this rosy picture is marred by significant drawbacks reported by other users. Veruna is criticized for its lack of functionality in key areas, with one user stating that many components and functions simply don't work as promised, requiring workarounds or additional applications. A recurring complaint is the inadequacy of customer support, particularly for commercial lines, with email-only support being frustratingly slow and unresponsive. This lack of timely support is especially problematic given the reported glitches and removal of previously available features, like editable Acord forms. This suggests that while Veruna has a strong foundation with its data management and reporting features, its Achilles' heel lies in its execution and support. Therefore, Veruna seems best suited for agencies already familiar with the Salesforce platform and willing to invest time in customization while accepting the risk of encountering glitches and slow support responses.

User reviews from the past year suggest that Agentero might just be the golden ticket for independent insurance agents seeking a platform that simplifies their workflow and boosts their bottom line. Users rave about Agentero's intuitive interface, highlighting its ease of use compared to more cumbersome alternatives. One user, a former captive agent, praised Agentero for offering the "choice and simplicity" they had been searching for, effectively merging the best of both worlds. Another user emphasized the platform's efficiency, stating that Agentero "has taken the insurance industry by storm" with its streamlined approach to carrier access and business operations.However, it's not all sunshine and rainbows. Some users expressed a desire for expanded instant quoting capabilities, specifically for auto, renters, and supplemental insurance lines. This suggests that while Agentero excels in certain areas, there's room for improvement in terms of comprehensive coverage across all insurance products. Agentero seems to be a perfect fit for independent insurance agents who are looking to ditch the clunky systems of the past and embrace a more modern, efficient way of managing their business. Its user-friendly design, coupled with its focus on simplifying complex tasks, makes it a valuable tool for agents who want to streamline their workflow and dedicate more time to what truly matters: their clients.