BriteCore vs Sapiens

Last Updated:

Our analysts compared BriteCore vs Sapiens based on data from our 400+ point analysis of Insurance Software, user reviews and our own crowdsourced data from our free software selection platform.

Sapiens Software Tool

Product Basics

BriteCore is a cloud-based agency management suite that supports the digital and data needs of modern insurers. It speeds up policy processing with automated verifications, renewals and cancellations while maintaining regular audit logs. The billing and accounting module provides multiple secure payment methods with configurable automatic billing schedules. Its purpose-built dashboard aims to streamline agent workflows with accelerated quotations and metrics. It improves the customer experience with intuitive self-service portals, e-Signatures and multi-device accessibility.

Provides access to end-to-end claims processing, data dictionary, industry-specific raters and standard reports library. Users can choose to incorporate third-party extensions, develop customized modules or simply use prebuilt integrations. It secures client and carrier identity and provides data security through Multi-Factor Authentication (MFA).
read more...
Sapiens offers brokers and insurers a digital ecosystem for managing coverage lifecycles. Users can access comprehensive suites to create and manage workflows for specific coverage sectors.

It offers end-to-end automation and third-party integrations in addition to advanced analytical reporting. Users can aggregate data and systemize information to streamline workflows. Optimize business practices, manage traffic and finances, and access administration for different coverage structures.
read more...
$5,000 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$500,000 Annually
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Save Time and Money: Completely automate daily maintenance and bookkeeping tasks with web-based tools and optimized workflows. 
  • All-in-one Solution: Avoid expensive third-party integrations with comprehensive core, digital and data management components connected via APIs. 
  • Accelerate Product Rollout: Produce insurance products faster with preset templates and rating modification tools. 
  • Improve Client Relations: Leverage digital experiences to provide more autonomy to both employees and customers with client portals, agent portals and mobile apps. Also supports custom tool development via API. 
  • Remote Access: Cloud-based platform ensures remote access from any authorized device with an internet connection and minimum disruptions via server downtime. 
read more...
  • Reduced Expenses: Increase revenue and reduce costs by expediting all in-house processes with automation and rule-driven functionality. Reduce risks involved with migrating from previous systems. 
  • Simplified Navigation: Browse interfaces quickly with user-friendly dashboards and personalized web portals. Increase platform efficiency with multi-channel access. 
  • Deeper Customer Understanding: Use readable analytics to understand and anticipate client needs. Modify processes to meet customer expectations. 
  • Improved Productivity: Automate workflows, expedite policy processing and simplify billing. Use open APIs to connect with third-party applications. 
read more...
  • Policy Management: Leverage best practice interface tools, flexible workflows and automated strategies to manage property and casualty (P&C) insurance products. Automatically process applications, renewals and cancellations with built-in business rules. Automatically populate forms and analyze risk data for underwriting. 
    • Endorsements: Identify out-of-sequence, future-dated and backdated endorsements. Edit coverage information, associated agency data and policyholder contacts. 
    • Audit Log: Automatically log transactions and review actions on policy issues. Create notes, reminders, external notifications and more for policy actions. 
  • Claims Management: Manage the entire claims lifecycle from first notice of loss (FNOL) to settlement. Provide client-specific portals for filing of FNOL. Automatically populate claims data with existing policy and contact information. Upload files and reports, track losses and dictate notes. 
    • Reserves and Payments: Tally reserves and payments after every individual claim. Drill deeper into payments and loss with additional data fields, including adjusting expenses and legal expenses. Track losses after every transaction. 
  • Billing: Digitize the agency’s billing and accounting processes with automated payment processing, document generation, premium accounting and reporting. Includes support for combined billing, agency billing and hybrid billing. Optimize workflows for processing invoices, renewal invoices, cancellations, insufficient funds, non-pay notices, reinstatements and more. 
    • Billing Schedules: Set up tailored billing schedules and payment methods for individual insureds. Determine who gets paid when, and how. 
    • Payment Methods: Accept payments via cash, card, check, credit card, ACH and money order. Set up automated withdrawals from trust accounts on a per-installment schedule. 
  • Product Definition: Define and rate insurance products in a no-code interface, Edit existing products and build entirely new coverages, rate quotes, underwriting rules, endorsements and forms. Create custom fees to accommodate state-specific regulations. 
    • Configuration Tools: Bulk-edit product definitions and issue updates seamlessly with built-in configuration tools. Review past versions and configurations and schedule dates for new rates. 
  • Rating: Supports manual and automated rating variables, factor-based rates, flat rates and table-based rates. Copy rules and rates directly from Excel documents. 
  • Agent Portal: Generate rate quotes tied in with the agency’s underwriting standards. Supports pre-integrations, data lookup and prefill for streamlined processing. Initiate endorsements to update coverages, limits and contact information. 
    • Agent Dashboard: Visualize agent activity, commissions and performance with the interactive dashboard. Track metrics such as policy count, claims count, premium written vs. losses paid, and more. 
  • Insurer Portal: Customize security and permissions, appearance, branding, messaging and system preferences. Access intuitive workflows and interfaces for everyday processes. Review and implement updates in real time for continued scalability. 
    • Decoupled UI: Provide access to an insurer portal wholly decoupled from the backend with a RESTful API-based architecture. Create personalized integrations for a better user experience. 
  • Policyholder Portal: Allows insureds to view policy, billing and claims information, update account details, edit billing information and pay bills via a self-service portal, accessible from any web browser or mobile device with an internet connection. Go paperless with 24/7 access to policy documents, including ID cards, invoices and declarations. 
    • Claims: Submit FNOL along with related photos and videos. Track the status of existing claims. 
  • BI and Analytics: Leverage self-service tools to generate preconfigured reports and data tables compatible with third-party analytics and BI applications. 
    • Reporting: Use a simple drag-and-drop interface to apply filters conditionally and select, group and sort data for in-depth reporting. 
    • Data Dictionary: Access a purpose-built data dictionary with over 1,500 data points for generating reports on policies, claims, contacts, rates and bills. 
  • Financial and Regulatory Reporting: Use a comprehensive risk library to run over 30 predefined reports, including claims, underwriting and financial reports. 
  • Integrations: Facilitate custom integrations with a fully published API and multiple pre-built integrations with partners. 
  • Identity Management and Security: Simplify the login procedure for insureds with multi-factor authentication (MFA) and single sign-on. Safeguard agency information with dedicated password management and federated identities. 
read more...
  • Sapiens DigitalSuite: Pre-integrated with Sapiens CoreSuite, it allows users to revitalize and digitize insurance practices. Address customer concerns with BotConnect and LiveConnect and chat via popular platforms like Facebook Messenger and WhatsApp. Offer agents portfolio and task management. 
  • Sapiens CoreSuite: Access comprehensive suites for all sectors of management. Choose between different coverage structures and capabilities to best fit business and client needs. 
    • P&C CoreSuite: View property and casualty products with a comprehensive dashboard for policy, billing and claims management. Integrate with BI, web portals and pre-configured interfaces. 
    • General/Non-Life Insurance IDITSuite: Communicate through traditional and digital channels. Use cloud-based design to find and store data. Get products to market faster with pre-made content and libraries. Access specific policy, billing and claims tools to accelerate processing. 
    • Medical Professional Liability CoreSuite: Simplify complex liability claims. Offer support for individuals, groups and hospitals. Access an MPL specific content library and use low-code tools to create and execute products. 
    • Life & Annuities CoreSuite: View policy administration and communicate information across traditional and digital channels. Include a suite for individual and worker benefits. 
    • Life & Pension CoreSuite: Use open APIs to expedite processing for L&P insurance procedures. Manage individual, group life, investment and medical products in one hub. 
    • Workers’ Compensation CoreSuite: Manage the Workers’ Compensation lifecycle. Access a full view of the incident, policies and claims in one location. 
  • Policy: View history and enable auditing. Run hypothetical scenarios to analyze client needs. Enable end-to-end automation for faster processing and make quick changes to policy terms. 
  • Billing: Automate processes in the billing lifecycle, including disbursements, disputes and write-offs. Offer customers flexible billing and payment options. Analyze financial reports to improve workflows. 
  • Claims: Complete claims tasks in a central location. Improve workflows by automating simple tasks. 
  • Underwriting: Give users access to specific permissions. Focus the underwriter's attention where it is most needed. 
  • Analytics: Use behavioral analytics to predict future market patterns and view assimilated, aggregated data. Enable BI tools like Sapiens Intelligence and IntelligencePro. 
  • Integrations: Use API Conductor to integrate with third-party applications. Access important information with data repositories. 
read more...

Product Ranking

#22

among all
Insurance Software

#42

among all
Insurance Software

Find out who the leaders are

Analyst Rating Summary

86
81
95
85
89
84
74
51
Show More Show More
Dashboards and Reporting
Billing Management
Claims Management
Policy Management
Dashboards and Reporting
Underwriting and Rating Management
Platform Capabilities
Billing Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

BriteCore
Sapiens
+ Add Product + Add Product
Billing Management Claims Management Commissions Tracking Dashboards And Reporting Platform Capabilities Policy Management Quote Management Underwriting And Rating Management 95 89 74 100 83 85 80 81 85 84 51 98 87 78 77 96 0 25 50 75 100
93%
0%
7%
87%
0%
13%
89%
0%
11%
89%
0%
11%
80%
0%
20%
60%
0%
40%
100%
0%
0%
100%
0%
0%
85%
0%
15%
85%
0%
15%
87%
0%
13%
80%
0%
20%
80%
0%
20%
80%
0%
20%
86%
0%
14%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
69%
0%
31%

User Sentiment Summary

Great User Sentiment 28 reviews
Great User Sentiment 14 reviews
88%
of users recommend this product

BriteCore has a 'great' User Satisfaction Rating of 88% when considering 28 user reviews from 2 recognized software review sites.

82%
of users recommend this product

Sapiens has a 'great' User Satisfaction Rating of 82% when considering 14 user reviews from 1 recognized software review sites.

4.1 (16)
n/a
4.8 (12)
4.1 (14)

Awards

SelectHub research analysts have evaluated BriteCore and concluded it deserves the award for the Best Overall Insurance Software available today and earns best-in-class honors for Dashboards and Reporting.

Analysts' Pick Award
Dashboards and Reporting Award

we're gathering data

Synopsis of User Ratings and Reviews

Streamlined Policy Management: BriteCore receives praise for its ability to efficiently manage policies, from quoting and issuance to renewals and endorsements. Users appreciate the intuitive interface and automation features that reduce manual tasks and improve accuracy.
Configurable and Flexible: The platform's configurability allows insurers to tailor workflows, data fields, and user interfaces to their specific needs. This adaptability is particularly beneficial for companies with unique or evolving business processes.
API Integrations: BriteCore's robust API capabilities enable seamless integration with third-party systems, such as CRM, payment gateways, and data analytics tools. This connectivity fosters a more connected and efficient insurance ecosystem.
Cloud-Based Architecture: As a cloud-native solution, BriteCore offers scalability, accessibility, and disaster recovery advantages. Users can access the platform from anywhere with an internet connection, and the system automatically scales to accommodate changing demands.
Show more
Comprehensive Product Suite: Sapiens offers a wide range of insurance software solutions, covering various aspects like policy administration, claims management, and reinsurance. This allows companies to find tools that fit their specific needs and potentially integrate multiple modules for a more streamlined workflow.
Industry-Specific Focus: Sapiens' solutions are tailored to the nuances of different insurance sectors, such as life & annuities, property & casualty, and reinsurance. This specialization can lead to a better understanding of unique industry challenges and more relevant feature sets.
Scalability and Flexibility: The software is designed to accommodate the growth and evolving needs of insurance businesses. Whether it's expanding into new markets or adapting to regulatory changes, Sapiens aims to provide the flexibility to adjust and scale operations.
Modern Technology: Sapiens leverages modern technologies like cloud computing and AI to deliver efficient and innovative solutions. This can translate to benefits like improved data analytics, automation of routine tasks, and enhanced customer experiences.
Show more
Steep Learning Curve: BriteCore's interface can be overwhelming for new users due to its extensive features and functionalities. The complexity often necessitates comprehensive training, leading to a longer onboarding process for insurance companies adopting the platform.
Customization Challenges: While BriteCore offers configuration options, tailoring the system to specific workflows or unique insurance products can be intricate. This may require significant development effort or reliance on BriteCore's professional services, potentially increasing implementation costs and timelines.
Reporting Limitations: Some users find BriteCore's built-in reporting tools to be somewhat restrictive, particularly for generating highly customized or ad-hoc reports. This can necessitate exporting data to external systems for further analysis, adding an extra step to the reporting process.
Show more
Steep Learning Curve: Many users report that Sapiens products have a steep learning curve due to their complex interfaces and functionalities. This can lead to frustration and decreased productivity, especially for new users who may require extensive training and support.
Customization Challenges: While Sapiens offers customization options, some users find the process to be cumbersome and time-consuming. This can be a significant drawback for businesses with unique or evolving needs, as adapting the software to their specific workflows can be difficult.
Integration Issues: Integrating Sapiens with existing systems and third-party applications can pose challenges for some users. Compatibility issues and data migration complexities can arise, requiring additional technical expertise and resources to ensure seamless integration.
Performance Concerns: Performance issues, such as slow response times and system lags, have been reported by some users, particularly in instances of high data volume or complex processing. This can impact user experience and overall efficiency.
Show more

BriteCore appears to be most suitable for small to mid-sized insurance companies seeking a comprehensive and customizable solution. Its scalability allows it to adapt to the evolving needs of growing businesses, while its user-friendly interface makes it accessible to users with varying levels of technical expertise. The system's open API facilitates seamless integration with existing workflows and third-party applications, further enhancing its adaptability and value for businesses with unique requirements. Additionally, BriteCore's cloud-based architecture eliminates the need for extensive on-premises infrastructure, making it a cost-effective option for organizations looking to optimize their IT spending. Feedback from users over the past year suggests BriteCore offers a robust set of features that streamline insurance operations, including policy administration, claims management, billing, and reporting. Users appreciate the platform's flexibility, which allows for customization to meet specific business needs and workflows. The ability to create custom fields, workflows, and reports empowers insurers to tailor the system to their unique requirements, enhancing efficiency and productivity. BriteCore's automation capabilities further contribute to streamlining processes, reducing manual tasks and minimizing the risk of errors. For instance, automated policy renewals and claims processing expedite operations and free up staff to focus on more complex tasks. While BriteCore receives praise for its comprehensive functionality and customization options, some users note that the initial setup and configuration process can be complex and time-consuming. Implementing the system effectively may require significant training and support, particularly for organizations transitioning from legacy systems. Additionally, while BriteCore's reporting capabilities are generally well-regarded, some users express a desire for more advanced analytics and data visualization tools. Integrating with third-party business intelligence platforms can address this need, but it may introduce additional complexity and costs.

Show more

Sapiens, a software solution for the insurance industry, has sparked a range of opinions among users over the past year. While some praise its comprehensive functionality and ability to handle complex insurance processes, others point out areas where it falls short. Let's delve into the nuances of user feedback to understand where Sapiens shines and where it could improve. One of the recurring themes in user reviews is the robust feature set of Sapiens. Its ability to manage the entire insurance lifecycle, from underwriting and policy administration to claims processing and billing, is a significant advantage. Users appreciate the depth of functionality, which allows them to automate tasks, streamline workflows, and improve operational efficiency. However, this strength can also be a weakness. The complexity of the system can lead to a steep learning curve, making it challenging for new users to get up to speed quickly. Additionally, some users find the interface to be less intuitive than desired, requiring additional training and support. When compared to similar products like Guidewire and Duck Creek, Sapiens stands out for its industry-specific focus and its ability to handle large volumes of data. This makes it a suitable choice for larger insurance companies with complex operations. However, smaller companies or those with simpler needs might find Sapiens to be overkill, both in terms of functionality and cost. The pricing structure of Sapiens is another area where user opinions diverge. While some appreciate the value it delivers, others find it to be on the higher end of the spectrum compared to competitors. In conclusion, Sapiens is best suited for large insurance companies with complex operations and a need for a comprehensive, industry-specific solution. Its strengths lie in its robust functionality, scalability, and ability to handle large volumes of data. However, companies should be prepared for a steeper learning curve and a potentially higher cost compared to some alternatives. For smaller companies or those with simpler needs, exploring other options might be more beneficial.

Show more

Screenshots

Top Alternatives in Insurance Software


Applied Epic

DRC RS X

Duck Creek

EIS

FINEOS

Guidewire

Insly

Jenesis

Majesco

OneShield

Oracle Financial Services For Insurance

Sapiens

Socotra

Wynsure

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings