AMS360 vs Insly

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Our analysts compared AMS360 vs Insly based on data from our 400+ point analysis of Insurance Software, user reviews and our own crowdsourced data from our free software selection platform.

AMS360 Software Tool

Product Basics

AMS360 provides organizations with a single solution to manage customers, finances and complex commercial lines from submission to certification. Its reporting and analytics modules automate daily processes like data entry, documentation and incident notification. It streamlines workflow management, drives operational efficiency and improves customer experience, renewals and retentions. Integrated accounting modules monitor financial data in real-time for anomalies.

Users can incorporate agency and carrier workflows to increase data accuracy and reduce time spent on finances. Its extensive library of APIs allows users to integrate third-party applications or create new ones easily. It increases consumer engagement with active and meaningful communication, managing emails, campaigns and agency reputation. Artificial intelligence generates predictive models to convey the correct information at the right time.
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Insly is a cloud-based service that provides agencies with a comprehensive dashboard to create products and oversee customer activity. It offers digital building tools, sales tracking, engagement reporting and seamless integrations.

Users can simplify solution development with intuitive coding and API-friendly architecture. Optimize business practices and automate management workflows for improved productivity. Expedite policy processing, track asset reports and securely manage documents.
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$99/User, Monthly
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$49/User, Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Simplified Navigation: Walk users through various steps of business processes and minimize errors and omissions with the QuickNavs tool. 
  • Direct Connection to Carriers: Get real-time access to carriers and MGAs with TransactNOW integration. 
  • Improved Retention: Always keep track of renewals, rate increases and deadlines with directed notifications. 
  • Multifaceted Use: Customize the platform to make it compatible with various types of coverage, including home and auto insurance, term life insurance, health insurance, and more.  
  • Flexible Security: Adapt to a changing risk landscape with customizable security options. 
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  • Streamlined Operations: Insly automates routine tasks such as policy renewals and claims processing, reducing administrative workload and allowing staff to focus on higher-value activities.
  • Enhanced Customer Experience: With Insly, clients can access their policy information, submit claims, and receive updates through a user-friendly portal, improving overall satisfaction and engagement.
  • Improved Accuracy: The software minimizes human error by automating data entry and calculations, ensuring that policy details and financial records are consistently accurate.
  • Real-Time Reporting: Insly provides up-to-date analytics and reports, enabling businesses to make informed decisions quickly and respond to market changes effectively.
  • Cost Efficiency: By reducing the need for manual processes and paperwork, Insly helps lower operational costs and increases profitability for insurance companies.
  • Regulatory Compliance: Insly ensures that all processes adhere to industry regulations and standards, reducing the risk of non-compliance and potential fines.
  • Scalability: The platform can easily scale to accommodate growing business needs, whether it’s adding new users, expanding to new markets, or integrating additional functionalities.
  • Data Security: Insly employs robust security measures to protect sensitive client information, ensuring data integrity and confidentiality.
  • Customizable Solutions: The software can be tailored to meet the specific needs of different insurance providers, offering flexibility in terms of features and workflows.
  • Seamless Integration: Insly integrates with various third-party systems such as CRM and accounting software, creating a cohesive ecosystem that enhances overall efficiency.
  • Enhanced Collaboration: The platform facilitates better communication and collaboration among team members, leading to more coordinated and effective operations.
  • Time Savings: By automating repetitive tasks, Insly frees up valuable time for employees, allowing them to focus on strategic initiatives and client relationships.
  • Client Retention: The improved service and efficiency provided by Insly contribute to higher client retention rates, fostering long-term business growth.
  • Business Intelligence: Insly’s advanced analytics tools provide insights into business performance, helping companies identify trends, opportunities, and areas for improvement.
  • Flexibility in Policy Management: The software allows for easy adjustments to policy terms and conditions, making it simpler to meet client needs and market demands.
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  • Workflow Management: Implement standard, customizable workflows for onboarding, governance, navigation, task assignment, document automation, Corporate Social Responsibility (CSR) and client outreach. Use purpose-built form and policy templates to process and review applications faster. Automatically generate commercial property and casualty (P&C) proposals and consolidate all carrier information under a single interface. 
  • Agency Management: Seamless import and export schedules into the agency’s calendar with automated addition, deletion and existing data synchronization. Compare past and current policies side by side. Mass distribute certificates in accordance with individual client preferences. 
    • Agency Home: Get a real-time feed of information, obligations and tasks directly in the dashboard. 
    • Declaration Page View: The declaration page view integrates coverages, endorsements and client history information into a single page for improved visibility. 
  • Client Management: Organize renewal requests according to date ranges and assign tasks to available producers, managers and agents. Track submissions, and issue updates and alerts for unpaid bills, premium changes, expired policies and more. Filter potential and existing clients based on area, age, line of business and coverage. Link related customers to map out customer relationships. 
    • Campaigns: Prepare target lists featuring prospects and cross-sell opportunities. Set up marketing strategies based on touchpoints such as emails, meetings, phone calls and letters. 
    • Document Distribution: Set up document distribution schedules for specific scenarios like renewals and policy expirations. 
    • Communication: Access all client communication from a single interface to better understand the person behind the interaction. 
  • Mobile App: Get instantaneous on-the-go access to carrier data, policy information and rate quotes with the mobile application. 
  • Document Management: Securely store all documents in a central repository. Search for specific documents using data fields. 
  • Reporting: Run reports on business health, productivity, financial state and more. Use reporting templates with built-in filtering and viewing options or customize existing ones. Schedule upcoming reports and deliver results to related administrators for agile business decisions. Estimate the agency’s growth and revenue based on acquisitions. 
  • Integrations: Access over 200 APIs through the developer portal. Log in to multiple products with the Vertafore Single Sign-On (VSSO) tool. Partner with Vertafore’s in-house solutions for increased scalability. 
  • Risk Management: Implement automated workflows to eliminate the risk of errors and omissions (E&O). Restrict access to sensitive information with internal controls. Protect personally identifiable information and audit logs with multi-factor authentication, role-based permissions and user groups. 
  • Operations and Accounting: Keep the agency’s finances updated with real-time insurance accounting. Convert spreadsheets in Excel binary file formats to Acord AL3. Directly download carrier statements and auto-populate consistent data in direct bill entry statements (DBES). 
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  • Product Oversight: Manage product lifecycles and move products through development and testing to market implementation. Aggregate data sources, quotes, reports and transactions in one hub.
  • Underwriting: Access the most important client data. Apply templates for automation of simpler tasks, allowing increased focus on more difficult tasks.
  • Policy Management: Enable mid-term policy changes for brokers and customers. Browse activities from the policy screen and navigate workflows and requirements to complete policy actions.
  • Finance Tracking: Assimilate multiple data sources into a simple summary view. Track reports and invoices and review case synopses.
  • Claims Management: Streamline claims quickly with automated systems and manageable forms. Access dynamic reports, group claims and policies together. Create task reminders for handling claim activity.
  • Integrations: Compile data using third-party integrations and connect with external applications to extend platform abilities. Use CRM integrations to quickly access databases and organize information. Integrate with OneDrive for transparent management of documents.
  • Document Control: Systemize customer information, archive data and find specific files. Group all policy documents into a central repository for each client.
  • Data Management: Enhance visibility of client and company information across numerous channels. Access and edit libraries, forms and workflows.
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Product Ranking

#3

among all
Insurance Software

#51

among all
Insurance Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing Management Claims Management Commissions Tracking Dashboards And Reporting Platform Capabilities Policy Management Quote Management Underwriting And Rating Management 72 56 85 83 82 90 77 84 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 120 reviews
Excellent User Sentiment 35 reviews
74%
of users recommend this product

AMS360 has a 'good' User Satisfaction Rating of 74% when considering 120 user reviews from 3 recognized software review sites.

98%
of users recommend this product

Insly has a 'excellent' User Satisfaction Rating of 98% when considering 35 user reviews from 3 recognized software review sites.

3.9 (64)
4.5 (1)
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4.9 (17)
3.5 (53)
4.9 (17)
3.2 (3)
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Awards

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Insly stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Robust Reporting: AMS360 is praised for its strong reporting features, allowing agencies to analyze business data effectively.
Vertafore Integration: Users appreciate the seamless integration with other Vertafore products, creating a unified system.
Streamlined Operations: AMS360 helps agencies improve efficiency by automating workflows and centralizing key processes.
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Streamlined Policy Management: Users praise Insly for simplifying policy administration, allowing them to effortlessly create, store, and manage policies in one central location.
Effortless Quote and Proposal Generation: Insly enables users to generate professional quotes and proposals quickly, enhancing efficiency and customer experience.
Intuitive Claims Handling: The platform streamlines claims processing, allowing users to efficiently manage claims from initial report to settlement.
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Steep Learning Curve: AMS360 can be difficult to learn, especially for new users who are not familiar with agency management systems.
System Slowdowns: Some users report experiencing occasional slowdowns with AMS360, which can be frustrating and impact productivity.
Unintuitive User Interface: The user interface is not considered intuitive by some users, making it difficult to find the information they need quickly and easily. For example, extracting accurate reports can be a challenge.
Inconsistent Data Updates: Some users report inconsistencies with data updates, such as changes to insured names reverting back to previous entries, especially with policy renewals. This can cause problems with certificates and other forms that require accurate information.
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Limited Customization: Some users have expressed frustration with the platform's limited ability to customize workflows and processes to align with their specific business needs.
Reporting Functionality: A few users have mentioned that the reporting features could be more robust and offer greater flexibility in terms of data extraction and analysis.
Learning Curve: While generally considered user-friendly, some users have noted that there's a bit of a learning curve to fully grasp all of Insly's features and functionalities, particularly for those new to insurance software.
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How do users rate AMS360, is it the agency management system that takes the cake? AMS360, Vertafore's agency management software, generally garners positive feedback for its thorough features. Users particularly value its robust reporting capabilities, which provide exactly the data they need without any guesswork, and its seamless integration with other Vertafore products, creating a unified ecosystem. This integration is critical for agencies already invested in the Vertafore suite, as it streamlines workflows and data sharing. However, some users point out a steep learning curve, occasional system slowdowns, and a desire for more intuitive user interfaces, indicating that while powerful, AMS360 might not be the most user-friendly for new or non-technical users. A notable strength is its comprehensive documentation and policy tracking, which is essential for managing client information effectively. Conversely, a weakness is the system reverting to default account information even after policy-specific updates, leading to inconsistencies in documents like certificates. This highlights a potential area for improvement in future updates. Overall, AMS360 emerges as a robust solution best suited for insurance agencies, particularly those familiar with Vertafore products, who prioritize functionality, comprehensive reporting, and reliable support over ease of use and cutting-edge user interface design.

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Is Insly insanely great? Insly users have praised the software for its user-friendly interface, making it a breeze to navigate even for those who aren't tech-savvy. They also appreciate the comprehensive suite of features, covering everything from policy issuance to billing and administration, eliminating the need for multiple software solutions. Affordability is another major plus, making it accessible to businesses of all sizes. However, some users have expressed concerns about the lack of robust customer support, leaving them feeling stranded when issues arise. Occasional bugs have also been reported, which can disrupt workflow and cause frustration. Despite these drawbacks, users generally find Insly to be a solid choice, particularly for smaller businesses that don't require extensive customer support. Its ease of use, comprehensive features, and affordability make it a strong contender in the market, especially when compared to more complex and expensive alternatives like Salesforce. However, businesses that prioritize reliable customer support and a bug-free experience might want to explore other options.

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