Ping Identity vs EmpowerID

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Our analysts compared Ping Identity vs EmpowerID based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Ping Identity offers a comprehensive suite of software solutions designed to manage Identity and Access Management (IAM) tasks. This includes capabilities such as single sign-on (SSO), multi-factor authentication (MFA), and access security. The platform is particularly well-suited for large enterprises and organizations that require robust security measures and seamless user experiences. This is due to its ability to integrate with a wide range of applications and systems, ensuring secure and efficient access management.

Key benefits of Ping Identity include enhanced security, improved user productivity, and streamlined compliance with regulatory requirements. Popular features encompass adaptive authentication, API security, and centralized access control. Users often appreciate the platform's flexibility and scalability, which allow it to grow alongside their business needs.

In comparison to similar products, Ping Identity is frequently praised for its user-friendly interface and strong customer support. Pricing details can vary based on specific requirements and usage, so it is recommended to contact SelectHub for a tailored pricing quote.

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EmpowerID is a comprehensive Identity and Access Management (IAM) software designed to streamline and secure the management of digital identities and access permissions. It is particularly well-suited for large enterprises and organizations with complex IT environments due to its robust capabilities in automating user provisioning, role-based access control, and compliance reporting. The software offers significant benefits, including enhanced security, improved operational efficiency, and reduced administrative overhead. Popular features of EmpowerID include single sign-on (SSO), multi-factor authentication (MFA), and detailed audit trails. Users appreciate its intuitive interface and the flexibility it provides in integrating with various applications and systems. Compared to similar products, EmpowerID is often praised for its scalability and comprehensive feature set, although some users note that the initial setup can be complex. Pricing for EmpowerID is typically customized based on the specific needs and scale of the organization. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote.
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Product Insights

  • Enhanced Security: Ping Identity provides robust multi-factor authentication (MFA) and single sign-on (SSO) capabilities, significantly reducing the risk of unauthorized access.
  • Streamlined User Experience: With SSO, users can access multiple applications with a single set of credentials, improving productivity and reducing password fatigue.
  • Scalability: The platform can easily scale to accommodate growing user bases and increasing authentication requests, making it suitable for organizations of all sizes.
  • Compliance Support: Ping Identity helps organizations meet regulatory requirements such as GDPR, HIPAA, and CCPA by providing detailed audit logs and secure data handling practices.
  • Reduced IT Overhead: Automated user provisioning and de-provisioning streamline administrative tasks, freeing up IT resources for other critical projects.
  • Improved Customer Experience: By offering secure and seamless access to customer-facing applications, Ping Identity enhances user satisfaction and loyalty.
  • Integration Flexibility: The platform supports a wide range of applications and protocols, ensuring compatibility with existing IT infrastructure and future technologies.
  • Risk Mitigation: Advanced threat detection and response capabilities help identify and mitigate potential security threats before they can cause harm.
  • Cost Efficiency: By reducing the need for multiple authentication solutions and minimizing security breaches, Ping Identity can lead to significant cost savings.
  • Centralized Management: A unified dashboard allows administrators to manage user identities, access policies, and security settings from a single interface, enhancing operational efficiency.
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  • Enhanced Security: EmpowerID provides robust access controls and multi-factor authentication, reducing the risk of unauthorized access and data breaches.
  • Operational Efficiency: Automates repetitive IAM tasks such as user provisioning and de-provisioning, freeing up IT staff to focus on strategic initiatives.
  • Compliance Assurance: Helps organizations meet regulatory requirements by maintaining detailed audit logs and ensuring proper access governance.
  • Scalability: Easily adapts to growing business needs, supporting a large number of users and applications without compromising performance.
  • Improved User Experience: Streamlines access requests and approvals, making it easier for employees to get the resources they need quickly.
  • Cost Savings: Reduces the need for manual intervention and minimizes the risk of costly security incidents, leading to significant cost reductions over time.
  • Centralized Management: Provides a single platform for managing identities across multiple systems and applications, simplifying administration.
  • Role-Based Access Control: Ensures users have appropriate access based on their roles, reducing the risk of excessive permissions.
  • Integration Capabilities: Seamlessly integrates with existing IT infrastructure, including cloud and on-premises applications, enhancing overall system interoperability.
  • Real-Time Monitoring: Offers real-time visibility into user activities and access patterns, enabling proactive threat detection and response.
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  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, enhancing user convenience and security.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification, such as a password and a mobile device code.
  • Adaptive Authentication: Uses contextual data like user behavior and device information to dynamically adjust authentication requirements, reducing friction for legitimate users.
  • Identity Federation: Enables secure sharing of identity information across different domains and organizations, facilitating collaboration and access management.
  • Access Management: Provides fine-grained control over who can access specific resources, ensuring that only authorized users can reach sensitive data.
  • Directory Integration: Seamlessly integrates with existing directory services such as Active Directory and LDAP, allowing for centralized user management.
  • API Security: Protects APIs from unauthorized access and threats by enforcing robust security policies and monitoring API traffic.
  • Cloud Identity Services: Offers identity management capabilities for cloud-based applications, ensuring consistent security policies across on-premises and cloud environments.
  • Self-Service Capabilities: Empowers users to manage their own profiles, reset passwords, and handle other routine tasks without IT intervention, improving efficiency.
  • Compliance and Reporting: Provides detailed audit logs and compliance reports to help organizations meet regulatory requirements and maintain security standards.
  • Delegated Administration: Allows administrators to delegate specific management tasks to other users, distributing workload and enhancing operational efficiency.
  • Scalability: Designed to handle large-scale deployments, ensuring performance and reliability even as the number of users and applications grows.
  • Integration with Third-Party Applications: Supports a wide range of integrations with popular enterprise applications, enhancing interoperability and extending functionality.
  • Customizable User Experience: Offers the ability to tailor the user interface and workflows to meet specific organizational needs and branding requirements.
  • Risk-Based Authentication: Evaluates the risk level of each login attempt and adjusts authentication requirements accordingly, balancing security and user convenience.
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  • Role-Based Access Control (RBAC): Empowers administrators to assign permissions based on user roles, ensuring streamlined and secure access management.
  • Single Sign-On (SSO): Provides a unified login experience across multiple applications, reducing the need for multiple passwords and enhancing user convenience.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification before granting access.
  • Identity Lifecycle Management: Automates the creation, updating, and deactivation of user accounts, ensuring that access rights are always up-to-date.
  • Self-Service Password Reset: Allows users to reset their passwords without IT intervention, reducing helpdesk workload and improving user productivity.
  • Access Request and Approval Workflow: Facilitates a structured process for users to request access to resources, with built-in approval workflows to ensure compliance.
  • Audit and Compliance Reporting: Generates detailed reports on user activities and access rights, aiding in compliance with regulatory requirements.
  • Delegated Administration: Enables the distribution of administrative tasks to designated users, improving efficiency and reducing the burden on central IT teams.
  • Integration with Cloud and On-Premises Systems: Seamlessly connects with various cloud services and on-premises applications, providing a unified identity management solution.
  • Adaptive Authentication: Adjusts authentication requirements based on the context of the access request, such as location or device, enhancing security without compromising user experience.
  • Privileged Access Management (PAM): Controls and monitors access to critical systems and data by privileged users, reducing the risk of insider threats.
  • Directory Synchronization: Keeps user information consistent across multiple directories, ensuring accurate and up-to-date identity data.
  • Customizable User Interface: Offers a flexible and intuitive interface that can be tailored to meet the specific needs of different user groups.
  • API and SDK Support: Provides robust APIs and software development kits for integrating EmpowerID with other systems and customizing its functionality.
  • Policy-Based Access Control (PBAC): Allows for fine-grained access control based on policies, enabling more precise management of user permissions.
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Product Ranking

#13

among all
IAM Software

#34

among all
IAM Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Identity Lifecycle Management Password Management Platform Capabilities Privileged Access Management Reporting User Authentication And Access Management 100 100 97 75 100 100 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 714 reviews
Great User Sentiment 39 reviews
90%
of users recommend this product

Ping Identity has a 'excellent' User Satisfaction Rating of 90% when considering 714 user reviews from 3 recognized software review sites.

84%
of users recommend this product

EmpowerID has a 'great' User Satisfaction Rating of 84% when considering 39 user reviews from 2 recognized software review sites.

4.4 (106)
3.3 (7)
4.7 (38)
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4.5 (570)
4.4 (32)

Awards

Ping Identity stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Strong Security: Users praise the robust security features like multi-factor authentication and single sign-on, which enhance security and make access smoother.
Easy to Use: The platform is known for being user-friendly and integrates well across various devices, including computers, smartphones, and even Apple Watches.
Flexible Deployment: Ping Identity accommodates different needs by supporting SaaS, hybrid, and on-premises models, giving organizations the flexibility to choose what suits them best.
Happy Customers: With a high Net Promoter Score (NPS) of +61, Ping Identity demonstrates strong customer satisfaction and loyalty, indicating that users generally have positive experiences with the product.
Comprehensive Solution: The suite includes various tools like PingFederate, PingAccess, PingDirectory, and PingDataSync, offering a centralized platform to manage both internal and external single sign-on needs.
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User-Friendly: EmpowerID is known for its intuitive interface, simplifying complex tasks like managing user access and permissions, making it easy for both administrators and everyday users.
Streamlined Processes: The platform excels at workflow automation, simplifying repetitive tasks such as user provisioning and deprovisioning, saving time and reducing errors.
Adaptable to Your Needs: EmpowerID scales to fit businesses of all sizes and industries, making it a versatile solution for diverse organizational structures.
Strong Support System: Users consistently report positive experiences with EmpowerID's customer support, praising their quick response times and helpful problem-solving skills.
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Complex User Interface: Some users find the interface for products like PingAuthorize and PingDirectory difficult to navigate and not intuitive.
Performance Issues: Occasional delays have been reported with pop-up notifications and initial sign-on using the Windows interface.
Role Management and Entitlements: Users have reported difficulties with role management and setting entitlements within Ping Identity.
Synchronization Issues: Some users have experienced problems with synchronization, where changes made within the system don't update consistently or in a timely manner.
Multi-Factor Authentication Setup: Setting up multi-factor authentication, especially with hardware tokens like YubiKeys, can be challenging and may require contacting support for assistance.
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Limited Directory Support: EmpowerID only supports a single directory, potentially posing challenges for organizations with complex enterprise architectures requiring multiple directories.
Support Concerns: Some users have reported difficulties in receiving consistent and reliable support from EmpowerID, indicating potential areas for improvement in their customer support services.
Security Protocol Limitations: EmpowerID may lack certain international security and availability protocols, raising concerns about its security posture compared to competitors like RSA, Okta, and SailPoint.
User Interface: The user interface has been criticized for its outdated design and lack of intuitive features like drag-and-drop functionality, which some users find less user-friendly.
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Is your identity security strategy giving you the right *ping*? User reviews from the last year reveal that Ping Identity's IAM solutions are a bit like a Swiss Army knife – versatile and packed with features, but perhaps not the sharpest tool in the shed for every task. Users rave about the robust security features, particularly the multi-factor authentication with its diverse verification methods, comparing it to having multiple layers of security guards at your front door. The single sign-on feature, akin to having a master key for all your digital doors, also receives high praise for simplifying access across a wide range of applications. However, some users, particularly those working with PingAuthorize and PingDirectory, find the user interface as intricate as a labyrinth, leading to frustration and a yearning for a more intuitive design. While Ping Identity earns brownie points for its comprehensive suite of products catering to both cloud and on-premises environments, some users report experiencing performance hiccups, like delays in notifications that are about as welcome as a buffering video at a crucial moment. These occasional lags, coupled with the complex user interface, sometimes make the experience feel like navigating rush hour traffic – functional but not always smooth sailing. Ping Identity differentiates itself through its versatility and a strong emphasis on security, much like a fortress with multiple entry points, each secured with state-of-the-art technology. This makes it a good fit for organizations, particularly those in sectors like finance and healthcare, where robust security is paramount. However, its complexity might be overwhelming for smaller organizations or those seeking a more plug-and-play solution. For them, a simpler IAM solution might be a better fit, like choosing a nimble scooter for city commutes over a heavy-duty truck.

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Does EmpowerID live up to its name, empowering businesses to manage identities effectively? Recent user reviews suggest a mixed bag. While EmpowerID is praised for its user-friendly interface and comprehensive features, some users have expressed concerns about its support and security compared to competitors like RSA, Okta, and Sailpoint. Users rave about EmpowerID's intuitive design, making complex tasks like managing identities, roles, and permissions a breeze. The platform's robust workflow automation, particularly for onboarding and offboarding employees, is a major win for many. One user even described the experience as "awesome!!!" due to its simplicity. However, some users find the integration process initially challenging and desire more robust security compliance features. EmpowerID's strength lies in its all-in-one approach, offering a scalable solution suitable for various industries and business sizes. Its extensive list of connectors, including market leaders like Azure and SAP, makes it a versatile choice. However, the sentiment around its support is not universally positive, with some users finding it inconsistent. Overall, EmpowerID seems best suited for organizations prioritizing ease of use and comprehensive features over top-notch security, particularly those who can leverage its extensive integration capabilities and are prepared to navigate potential support hurdles.

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