Ping Identity vs AD360

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Our analysts compared Ping Identity vs AD360 based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Ping Identity offers a comprehensive suite of software solutions designed to manage Identity and Access Management (IAM) tasks. This includes capabilities such as single sign-on (SSO), multi-factor authentication (MFA), and access security. The platform is particularly well-suited for large enterprises and organizations that require robust security measures and seamless user experiences. This is due to its ability to integrate with a wide range of applications and systems, ensuring secure and efficient access management.

Key benefits of Ping Identity include enhanced security, improved user productivity, and streamlined compliance with regulatory requirements. Popular features encompass adaptive authentication, API security, and centralized access control. Users often appreciate the platform's flexibility and scalability, which allow it to grow alongside their business needs.

In comparison to similar products, Ping Identity is frequently praised for its user-friendly interface and strong customer support. Pricing details can vary based on specific requirements and usage, so it is recommended to contact SelectHub for a tailored pricing quote.

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AD360 is a comprehensive software solution designed to streamline Identity and Access Management (IAM) tasks. It excels in managing user identities, ensuring secure access, and automating compliance processes. This software is particularly well-suited for medium to large enterprises across various industries, including finance, healthcare, and education, due to its robust security features and scalability.

One of the standout benefits of AD360 is its ability to integrate seamlessly with existing IT infrastructure, providing a unified platform for managing user accounts, permissions, and policies. Its powerful features include automated user provisioning, single sign-on (SSO), multi-factor authentication (MFA), and detailed audit reports. These capabilities help organizations enhance security, improve operational efficiency, and maintain regulatory compliance.

Compared to similar products, AD360 is often praised for its user-friendly interface and comprehensive feature set. Users appreciate its flexibility and the depth of customization options available. Pricing details for AD360 are typically based on the number of users and specific feature requirements, with options for annual or monthly payments. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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Product Insights

  • Enhanced Security: Ping Identity provides robust multi-factor authentication (MFA) and single sign-on (SSO) capabilities, significantly reducing the risk of unauthorized access.
  • Streamlined User Experience: With SSO, users can access multiple applications with a single set of credentials, improving productivity and reducing password fatigue.
  • Scalability: The platform can easily scale to accommodate growing user bases and increasing authentication requests, making it suitable for organizations of all sizes.
  • Compliance Support: Ping Identity helps organizations meet regulatory requirements such as GDPR, HIPAA, and CCPA by providing detailed audit logs and secure data handling practices.
  • Reduced IT Overhead: Automated user provisioning and de-provisioning streamline administrative tasks, freeing up IT resources for other critical projects.
  • Improved Customer Experience: By offering secure and seamless access to customer-facing applications, Ping Identity enhances user satisfaction and loyalty.
  • Integration Flexibility: The platform supports a wide range of applications and protocols, ensuring compatibility with existing IT infrastructure and future technologies.
  • Risk Mitigation: Advanced threat detection and response capabilities help identify and mitigate potential security threats before they can cause harm.
  • Cost Efficiency: By reducing the need for multiple authentication solutions and minimizing security breaches, Ping Identity can lead to significant cost savings.
  • Centralized Management: A unified dashboard allows administrators to manage user identities, access policies, and security settings from a single interface, enhancing operational efficiency.
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  • Enhanced Security: AD360 provides robust security measures, reducing the risk of unauthorized access and data breaches through multi-factor authentication and role-based access controls.
  • Streamlined User Management: Simplifies the process of managing user accounts, groups, and permissions, saving time and reducing administrative overhead.
  • Compliance Assurance: Helps organizations meet regulatory requirements by providing detailed audit logs and compliance reports, ensuring adherence to standards like GDPR and HIPAA.
  • Improved Productivity: Automates routine tasks such as password resets and account provisioning, allowing IT staff to focus on more strategic initiatives.
  • Centralized Control: Offers a single interface for managing all identity and access management tasks, providing a unified view and control over the entire IT environment.
  • Scalability: Easily scales to accommodate growing organizations, ensuring that identity and access management processes remain efficient as the number of users and devices increases.
  • Cost Efficiency: Reduces operational costs by minimizing the need for manual intervention and decreasing the likelihood of costly security incidents.
  • Enhanced User Experience: Provides a seamless and intuitive user experience with self-service capabilities, reducing frustration and improving overall satisfaction.
  • Integration Capabilities: Integrates with a wide range of third-party applications and services, ensuring compatibility and extending the functionality of existing systems.
  • Real-Time Monitoring: Offers real-time monitoring and alerts for suspicious activities, enabling quick response to potential security threats.
  • Customizable Workflows: Allows for the creation of custom workflows tailored to specific business processes, enhancing operational efficiency and flexibility.
  • Reduced Downtime: Minimizes downtime by providing reliable and efficient identity and access management solutions, ensuring continuous business operations.
  • Data-Driven Insights: Provides actionable insights through detailed analytics and reporting, helping organizations make informed decisions about their identity and access management strategies.
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  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, enhancing user convenience and security.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification, such as a password and a mobile device code.
  • Adaptive Authentication: Uses contextual data like user behavior and device information to dynamically adjust authentication requirements, reducing friction for legitimate users.
  • Identity Federation: Enables secure sharing of identity information across different domains and organizations, facilitating collaboration and access management.
  • Access Management: Provides fine-grained control over who can access specific resources, ensuring that only authorized users can reach sensitive data.
  • Directory Integration: Seamlessly integrates with existing directory services such as Active Directory and LDAP, allowing for centralized user management.
  • API Security: Protects APIs from unauthorized access and threats by enforcing robust security policies and monitoring API traffic.
  • Cloud Identity Services: Offers identity management capabilities for cloud-based applications, ensuring consistent security policies across on-premises and cloud environments.
  • Self-Service Capabilities: Empowers users to manage their own profiles, reset passwords, and handle other routine tasks without IT intervention, improving efficiency.
  • Compliance and Reporting: Provides detailed audit logs and compliance reports to help organizations meet regulatory requirements and maintain security standards.
  • Delegated Administration: Allows administrators to delegate specific management tasks to other users, distributing workload and enhancing operational efficiency.
  • Scalability: Designed to handle large-scale deployments, ensuring performance and reliability even as the number of users and applications grows.
  • Integration with Third-Party Applications: Supports a wide range of integrations with popular enterprise applications, enhancing interoperability and extending functionality.
  • Customizable User Experience: Offers the ability to tailor the user interface and workflows to meet specific organizational needs and branding requirements.
  • Risk-Based Authentication: Evaluates the risk level of each login attempt and adjusts authentication requirements accordingly, balancing security and user convenience.
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  • Single Sign-On (SSO): Streamlines user access by allowing one set of credentials to access multiple applications.
  • Multi-Factor Authentication (MFA): Enhances security by requiring additional verification methods beyond just passwords.
  • Self-Service Password Management: Empowers users to reset their passwords and unlock accounts without IT intervention.
  • Role-Based Access Control (RBAC): Simplifies permission management by assigning roles to users based on their job functions.
  • Audit and Compliance Reporting: Provides detailed logs and reports to help meet regulatory requirements and internal policies.
  • Automated User Provisioning: Automatically creates, updates, and deactivates user accounts based on predefined rules.
  • Directory Synchronization: Ensures consistency across multiple directories by synchronizing user data in real-time.
  • Conditional Access Policies: Allows administrators to set rules that grant or deny access based on specific conditions like location or device type.
  • Application Access Management: Centralizes control over which users can access which applications, simplifying administration.
  • Customizable Workflows: Enables the creation of tailored workflows for user onboarding, offboarding, and other identity management processes.
  • Delegated Administration: Allows specific administrative tasks to be delegated to non-IT staff without compromising security.
  • Integration with Third-Party Applications: Supports seamless integration with a wide range of third-party applications and services.
  • Mobile Device Management (MDM): Provides tools to manage and secure mobile devices accessing corporate resources.
  • Real-Time Alerts and Notifications: Sends instant alerts for critical events, helping administrators respond quickly to potential issues.
  • Custom Reports and Dashboards: Offers the ability to create custom reports and dashboards for better visibility and decision-making.
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Product Ranking

#13

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IAM Software

#23

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IAM Software

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Analyst Rating Summary

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Identity Lifecycle Management
Password Management
Reporting
Security
User Authentication and Access Management
Identity Lifecycle Management
Password Management
Platform Capabilities
Reporting
Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Ping Identity
AD360
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Identity Lifecycle Management Password Management Platform Capabilities Privileged Access Management Reporting User Authentication And Access Management 100 100 97 75 100 100 100 100 100 90 100 82 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 714 reviews
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90%
of users recommend this product

Ping Identity has a 'excellent' User Satisfaction Rating of 90% when considering 714 user reviews from 3 recognized software review sites.

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4.4 (106)
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4.7 (38)
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4.5 (570)
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Awards

Ping Identity stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Strong Security: Users praise the robust security features like multi-factor authentication and single sign-on, which enhance security and make access smoother.
Easy to Use: The platform is known for being user-friendly and integrates well across various devices, including computers, smartphones, and even Apple Watches.
Flexible Deployment: Ping Identity accommodates different needs by supporting SaaS, hybrid, and on-premises models, giving organizations the flexibility to choose what suits them best.
Happy Customers: With a high Net Promoter Score (NPS) of +61, Ping Identity demonstrates strong customer satisfaction and loyalty, indicating that users generally have positive experiences with the product.
Comprehensive Solution: The suite includes various tools like PingFederate, PingAccess, PingDirectory, and PingDataSync, offering a centralized platform to manage both internal and external single sign-on needs.
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User-Friendly Interface: Users praise AD360 for its graphical interface, which makes navigating and managing identity and access tasks straightforward.
Automated Provisioning: The software automates the creation and management of user accounts, saving time and reducing the potential for manual errors.
Strong Authentication: AD360 offers robust security features, including OTP-based and two-factor authentication, to enhance the protection of sensitive data and resources.
Comprehensive Reporting: The solution provides detailed reports on user activity, system changes, and security events, enabling administrators to monitor and audit access effectively.
Flexible Password Management: AD360 simplifies password management with features like self-service password reset and automated password rotation policies.
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Complex User Interface: Some users find the interface for products like PingAuthorize and PingDirectory difficult to navigate and not intuitive.
Performance Issues: Occasional delays have been reported with pop-up notifications and initial sign-on using the Windows interface.
Role Management and Entitlements: Users have reported difficulties with role management and setting entitlements within Ping Identity.
Synchronization Issues: Some users have experienced problems with synchronization, where changes made within the system don't update consistently or in a timely manner.
Multi-Factor Authentication Setup: Setting up multi-factor authentication, especially with hardware tokens like YubiKeys, can be challenging and may require contacting support for assistance.
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Steep Learning Curve: The platform's extensive features, while beneficial, can be overwhelming for new users who may require significant time and training to become proficient.
Price Tag: AD360's comprehensive approach comes at a cost that may be prohibitive, especially for smaller organizations or those with limited IT budgets.
Occasional Hiccups: Some users have reported occasional challenges with specific functionalities, such as generating customized reports or ensuring seamless integration with certain third-party systems.
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Is your identity security strategy giving you the right *ping*? User reviews from the last year reveal that Ping Identity's IAM solutions are a bit like a Swiss Army knife – versatile and packed with features, but perhaps not the sharpest tool in the shed for every task. Users rave about the robust security features, particularly the multi-factor authentication with its diverse verification methods, comparing it to having multiple layers of security guards at your front door. The single sign-on feature, akin to having a master key for all your digital doors, also receives high praise for simplifying access across a wide range of applications. However, some users, particularly those working with PingAuthorize and PingDirectory, find the user interface as intricate as a labyrinth, leading to frustration and a yearning for a more intuitive design. While Ping Identity earns brownie points for its comprehensive suite of products catering to both cloud and on-premises environments, some users report experiencing performance hiccups, like delays in notifications that are about as welcome as a buffering video at a crucial moment. These occasional lags, coupled with the complex user interface, sometimes make the experience feel like navigating rush hour traffic – functional but not always smooth sailing. Ping Identity differentiates itself through its versatility and a strong emphasis on security, much like a fortress with multiple entry points, each secured with state-of-the-art technology. This makes it a good fit for organizations, particularly those in sectors like finance and healthcare, where robust security is paramount. However, its complexity might be overwhelming for smaller organizations or those seeking a more plug-and-play solution. For them, a simpler IAM solution might be a better fit, like choosing a nimble scooter for city commutes over a heavy-duty truck.

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Is ManageEngine AD360 the access you need to streamline identity management, or does it fall short? User reviews from the past year reveal a mixed bag. While AD360 is generally lauded for its comprehensive features and centralized control, certain functionalities have left some users wanting more. On the upside, AD360 scores high for its robust capabilities in managing user identities and permissions, especially for businesses reliant on Active Directory and Exchange. Users rave about its unified console, simplifying complex tasks like user provisioning and access requests. The real-time login failure notifications are a major win, allowing for proactive security monitoring. One user even dubbed it the "best IAM tool for Microsoft products," highlighting its seamless integration. However, it's not all smooth sailing. Generating accurate AD group reports and updating M365 group memberships have proven to be stumbling blocks for some. A few users noted that AD360 shines brightest when used in conjunction with other ManageEngine products, suggesting that its standalone performance might lack a certain oomph. In conclusion, AD360 is best suited for organizations deeply embedded in the Microsoft ecosystem, particularly those seeking to tighten their grip on user access and streamline identity management tasks. However, businesses looking for a standalone powerhouse might want to weigh their options carefully, considering the reported limitations and the potential need for additional ManageEngine products to unlock its full potential.

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