Idaptive vs EmpowerID

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Our analysts compared Idaptive vs EmpowerID based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Idaptive Software Tool
EmpowerID Software Tool

Product Basics

CyberArk Idaptive is a modern identity platform that helps its users secure access throughout their organization. It allows businesses to manage identities through a comprehensive AI-based, security-first approach that mitigates risks through zero-trust and least-privileged access principles.

It unifies adaptive multi-factor authentication, single sign-on, provisioning and lifecycle management and endpoint and mobile security into an integrated platform to safeguard cloud and on-premises apps, endpoints, VPNs and other critical resources.
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EmpowerID is a comprehensive Identity and Access Management (IAM) software designed to streamline and secure the management of digital identities and access permissions. It is particularly well-suited for large enterprises and organizations with complex IT environments due to its robust capabilities in automating user provisioning, role-based access control, and compliance reporting. The software offers significant benefits, including enhanced security, improved operational efficiency, and reduced administrative overhead. Popular features of EmpowerID include single sign-on (SSO), multi-factor authentication (MFA), and detailed audit trails. Users appreciate its intuitive interface and the flexibility it provides in integrating with various applications and systems. Compared to similar products, EmpowerID is often praised for its scalability and comprehensive feature set, although some users note that the initial setup can be complex. Pricing for EmpowerID is typically customized based on the specific needs and scale of the organization. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote.
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Product Insights

  • Reduces risk: Offers strong authentication methods, adaptive access control and fine-grain access management throughout the employee lifecycle to minimize the risk of security breaches due to weak or compromised credentials. 
  • Enhances User Experience: Provides a customizable user portal and contextual authentication policies to end-users for secure, frictionless and user-friendly access to corporate resources. Simplifies governance through central user access monitoring across all apps. 
  • Self-Service Capabilities: Provides self-service tools and automated access provisioning workflows to decrease the volume of access-related help-desk calls and tickets and expedite the adoption of approved corporate applications. 
  • Increases Productivity: Simplifies app access with a single, convenient portal and provides one-click access to users’ resources. Improves collaboration with partners by providing easy access to applications according to their processes and policies. 
  • Improves Compliance: Improves compliance by fulfilling data access requirements and gaining visibility into access events through out-of-the-box reports. 
  • Manage Users: Manage unlimited endpoints and users created directly in the Cloud Directory or sources from the third-party cloud, on-premises or HRIS directories. Provides calls to create, modify, delete users or retrieve current users’ information through cloud user management API. 
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  • Enhanced Security: EmpowerID provides robust access controls and multi-factor authentication, reducing the risk of unauthorized access and data breaches.
  • Operational Efficiency: Automates repetitive IAM tasks such as user provisioning and de-provisioning, freeing up IT staff to focus on strategic initiatives.
  • Compliance Assurance: Helps organizations meet regulatory requirements by maintaining detailed audit logs and ensuring proper access governance.
  • Scalability: Easily adapts to growing business needs, supporting a large number of users and applications without compromising performance.
  • Improved User Experience: Streamlines access requests and approvals, making it easier for employees to get the resources they need quickly.
  • Cost Savings: Reduces the need for manual intervention and minimizes the risk of costly security incidents, leading to significant cost reductions over time.
  • Centralized Management: Provides a single platform for managing identities across multiple systems and applications, simplifying administration.
  • Role-Based Access Control: Ensures users have appropriate access based on their roles, reducing the risk of excessive permissions.
  • Integration Capabilities: Seamlessly integrates with existing IT infrastructure, including cloud and on-premises applications, enhancing overall system interoperability.
  • Real-Time Monitoring: Offers real-time visibility into user activities and access patterns, enabling proactive threat detection and response.
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  • Multi-Factor Authentication: Assigns risks to access events by leveraging user, device and network behavior context and helps create dynamic access policies that trigger on detecting anomalous behavior. Set up secondary authentication challenges to secure app access, domain-joined workstations, macOS and Windows endpoints, virtual desktops and RADIUS servers. Integrate with Cisco, Juniper VPN services and Palo Alto Networks to protect remote access to on-premise resources. 
  • Single Sign-On: Enables safe one-click access to mobile, cloud and legacy apps. Sign in to a personalized web portal through existing corporate credentials to access assigned applications from a single place. Offers features such as access management, a flexible cloud directory, browser extensions and application catalogs. 
  • App Gateway: Allows secure remote access to on-premises applications without installing VPNs, deploying additional infrastructure or making code changes. Gain visibility into user access metrics for legacy applications by utilizing built-in reports or defining custom queries. 
  • Provisioning and Lifecycle Management: Ensure access to the right applications throughout the employee lifecycle. Map roles to appropriate user groups to control user access entitlements within apps. Use SCIM protocol to extend provisioning workflows to custom applications. It also offers a seamless HCM system and Office 365 integration. 
  • Device Security Management: Facilitates centralized policy management to shield endpoints accessing corporate resources by providing device visibility, insights and preventive security controls for iOS, Android, Windows and Mac endpoints. Offers brokered authentication cloud-based policy enforcement and conditional access to data. 
  • Risk Analytics: Provide context-aware access decisions in real time by leveraging real-time security analytics. Users can create custom dashboards for improved visibility, prioritize alerts, block threats in progress and better identify access events and requests using rich tools. 
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  • Role-Based Access Control (RBAC): Empowers administrators to assign permissions based on user roles, ensuring streamlined and secure access management.
  • Single Sign-On (SSO): Provides a unified login experience across multiple applications, reducing the need for multiple passwords and enhancing user convenience.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification before granting access.
  • Identity Lifecycle Management: Automates the creation, updating, and deactivation of user accounts, ensuring that access rights are always up-to-date.
  • Self-Service Password Reset: Allows users to reset their passwords without IT intervention, reducing helpdesk workload and improving user productivity.
  • Access Request and Approval Workflow: Facilitates a structured process for users to request access to resources, with built-in approval workflows to ensure compliance.
  • Audit and Compliance Reporting: Generates detailed reports on user activities and access rights, aiding in compliance with regulatory requirements.
  • Delegated Administration: Enables the distribution of administrative tasks to designated users, improving efficiency and reducing the burden on central IT teams.
  • Integration with Cloud and On-Premises Systems: Seamlessly connects with various cloud services and on-premises applications, providing a unified identity management solution.
  • Adaptive Authentication: Adjusts authentication requirements based on the context of the access request, such as location or device, enhancing security without compromising user experience.
  • Privileged Access Management (PAM): Controls and monitors access to critical systems and data by privileged users, reducing the risk of insider threats.
  • Directory Synchronization: Keeps user information consistent across multiple directories, ensuring accurate and up-to-date identity data.
  • Customizable User Interface: Offers a flexible and intuitive interface that can be tailored to meet the specific needs of different user groups.
  • API and SDK Support: Provides robust APIs and software development kits for integrating EmpowerID with other systems and customizing its functionality.
  • Policy-Based Access Control (PBAC): Allows for fine-grained access control based on policies, enabling more precise management of user permissions.
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Product Ranking

#14

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#34

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User Sentiment Summary

Great User Sentiment 180 reviews
Great User Sentiment 39 reviews
85%
of users recommend this product

Idaptive has a 'great' User Satisfaction Rating of 85% when considering 180 user reviews from 2 recognized software review sites.

84%
of users recommend this product

EmpowerID has a 'great' User Satisfaction Rating of 84% when considering 39 user reviews from 2 recognized software review sites.

4.4 (107)
3.3 (7)
n/a
4.4 (32)
4.0 (73)
n/a

Synopsis of User Ratings and Reviews

Streamlined Access: Idaptive simplifies user access by providing a single portal for accessing both cloud and on-premise applications.
Strong Security: The platform offers adaptive multi-factor authentication, which analyzes user behavior and context to adjust security measures as needed, enhancing overall security posture.
Centralized Management: Idaptive allows IT departments to manage all user accounts and devices from a single platform, streamlining administration and improving efficiency.
Automated Workflows: The platform automates user provisioning and lifecycle management processes, such as onboarding and offboarding, reducing manual effort and minimizing the potential for errors.
Reduced Help Desk Load: Idaptive's self-service features, such as password resets and access requests, empower users to resolve common issues independently, freeing up IT resources.
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User-Friendly: EmpowerID is known for its intuitive interface, simplifying complex tasks like managing user access and permissions, making it easy for both administrators and everyday users.
Streamlined Processes: The platform excels at workflow automation, simplifying repetitive tasks such as user provisioning and deprovisioning, saving time and reducing errors.
Adaptable to Your Needs: EmpowerID scales to fit businesses of all sizes and industries, making it a versatile solution for diverse organizational structures.
Strong Support System: Users consistently report positive experiences with EmpowerID's customer support, praising their quick response times and helpful problem-solving skills.
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User Interface: Some users have reported that the user interface could be more intuitive and user-friendly.
Pricing Structure: The pricing model, particularly with optional features like adaptive security, can be difficult to understand and may lead to unexpected costs.
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Limited Directory Support: EmpowerID only supports a single directory, potentially posing challenges for organizations with complex enterprise architectures requiring multiple directories.
Support Concerns: Some users have reported difficulties in receiving consistent and reliable support from EmpowerID, indicating potential areas for improvement in their customer support services.
Security Protocol Limitations: EmpowerID may lack certain international security and availability protocols, raising concerns about its security posture compared to competitors like RSA, Okta, and SailPoint.
User Interface: The user interface has been criticized for its outdated design and lack of intuitive features like drag-and-drop functionality, which some users find less user-friendly.
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How "Idaptive" is CyberArk's solution for identity access management, but is it adaptable enough to earn positive user reviews? CyberArk Idaptive users praise the software for its robust security features, which leverage big data and machine learning to protect against unauthorized access. For example, one user specifically lauded Idaptive's ability to provide top-notch security for both regular users and accounts with elevated privileges, effectively guarding against malware and unauthorized access attempts. Users also appreciate the software's single sign-on (SSO) capabilities, which streamline access to multiple applications with a single set of credentials. This feature is particularly valuable for businesses with a large number of applications, as it simplifies the user experience and reduces the risk of password fatigue. However, the software's user interface has been criticized as being less intuitive than those offered by competitors like Okta and Microsoft Azure Active Directory. Some users have also reported that the pricing structure for Idaptive can be difficult to understand, especially when adding additional features or users. While these drawbacks are notable, they do not overshadow the software's strengths in security and SSO. Overall, CyberArk Idaptive is a good choice for enterprises that prioritize security and need a scalable IAM solution that can handle both cloud and on-premises applications. Its robust security features and SSO capabilities make it a valuable tool for businesses looking to protect sensitive data and streamline user access. However, organizations that place a high value on user experience and transparent pricing may want to consider alternative solutions.

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Does EmpowerID live up to its name, empowering businesses to manage identities effectively? Recent user reviews suggest a mixed bag. While EmpowerID is praised for its user-friendly interface and comprehensive features, some users have expressed concerns about its support and security compared to competitors like RSA, Okta, and Sailpoint. Users rave about EmpowerID's intuitive design, making complex tasks like managing identities, roles, and permissions a breeze. The platform's robust workflow automation, particularly for onboarding and offboarding employees, is a major win for many. One user even described the experience as "awesome!!!" due to its simplicity. However, some users find the integration process initially challenging and desire more robust security compliance features. EmpowerID's strength lies in its all-in-one approach, offering a scalable solution suitable for various industries and business sizes. Its extensive list of connectors, including market leaders like Azure and SAP, makes it a versatile choice. However, the sentiment around its support is not universally positive, with some users finding it inconsistent. Overall, EmpowerID seems best suited for organizations prioritizing ease of use and comprehensive features over top-notch security, particularly those who can leverage its extensive integration capabilities and are prepared to navigate potential support hurdles.

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