Cisco Duo vs Idaptive

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Our analysts compared Cisco Duo vs Idaptive based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Cisco Duo Software Tool
Idaptive Software Tool

Product Basics

Cisco Duo is a robust software solution designed to manage identity security tasks, including multi-factor authentication (MFA), single sign-on (SSO), and device trust. It is particularly well-suited for organizations across various industries such as healthcare, finance, and education, where securing sensitive information is paramount. The software's unique benefits include ease of deployment, user-friendly interface, and comprehensive security features that ensure only trusted users and devices can access critical applications.

Popular features of Cisco Duo include adaptive authentication, which adjusts security measures based on user behavior, and detailed reporting capabilities that provide insights into access patterns and potential security threats. Compared to similar products, users often highlight its seamless integration with existing systems and the high level of customer support. Pricing details can vary based on the specific needs and scale of the organization, so it is recommended to contact SelectHub for a tailored quote.

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CyberArk Idaptive is a modern identity platform that helps its users secure access throughout their organization. It allows businesses to manage identities through a comprehensive AI-based, security-first approach that mitigates risks through zero-trust and least-privileged access principles.

It unifies adaptive multi-factor authentication, single sign-on, provisioning and lifecycle management and endpoint and mobile security into an integrated platform to safeguard cloud and on-premises apps, endpoints, VPNs and other critical resources.
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Product Insights

  • Enhanced Security: Cisco Duo provides multi-factor authentication (MFA), significantly reducing the risk of unauthorized access to sensitive information.
  • Ease of Use: The intuitive interface ensures that both IT administrators and end-users can navigate and utilize the platform with minimal training.
  • Scalability: Cisco Duo can easily scale to accommodate growing businesses, supporting thousands of users without compromising performance.
  • Compliance Support: Helps organizations meet regulatory requirements such as GDPR, HIPAA, and PCI-DSS by providing robust security measures.
  • Seamless Integration: Integrates effortlessly with a wide range of applications and services, including cloud-based and on-premises solutions.
  • Real-Time Monitoring: Offers real-time monitoring and reporting, enabling quick identification and response to potential security threats.
  • Reduced Operational Costs: By preventing security breaches, Cisco Duo helps avoid the financial and reputational costs associated with data loss.
  • User-Friendly Authentication: Provides various authentication methods such as push notifications, SMS, and phone calls, catering to different user preferences.
  • Device Health Checks: Ensures that only secure and compliant devices can access corporate resources, enhancing overall security posture.
  • Adaptive Policies: Allows the creation of adaptive access policies based on user roles, locations, and device health, ensuring tailored security measures.
  • Improved Productivity: Minimizes downtime and disruptions by providing a reliable and secure authentication process, allowing employees to focus on their tasks.
  • Comprehensive Support: Offers extensive documentation and customer support, ensuring that any issues can be resolved promptly and efficiently.
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  • Reduces risk: Offers strong authentication methods, adaptive access control and fine-grain access management throughout the employee lifecycle to minimize the risk of security breaches due to weak or compromised credentials. 
  • Enhances User Experience: Provides a customizable user portal and contextual authentication policies to end-users for secure, frictionless and user-friendly access to corporate resources. Simplifies governance through central user access monitoring across all apps. 
  • Self-Service Capabilities: Provides self-service tools and automated access provisioning workflows to decrease the volume of access-related help-desk calls and tickets and expedite the adoption of approved corporate applications. 
  • Increases Productivity: Simplifies app access with a single, convenient portal and provides one-click access to users’ resources. Improves collaboration with partners by providing easy access to applications according to their processes and policies. 
  • Improves Compliance: Improves compliance by fulfilling data access requirements and gaining visibility into access events through out-of-the-box reports. 
  • Manage Users: Manage unlimited endpoints and users created directly in the Cloud Directory or sources from the third-party cloud, on-premises or HRIS directories. Provides calls to create, modify, delete users or retrieve current users’ information through cloud user management API. 
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  • Multi-Factor Authentication (MFA): Enhances security by requiring multiple forms of verification before granting access.
  • Single Sign-On (SSO): Simplifies user access by allowing one set of credentials to access multiple applications.
  • Device Trust: Ensures that only secure, trusted devices can access your applications, reducing the risk of breaches.
  • Adaptive Authentication: Adjusts security requirements based on user behavior and context, providing a balance between security and usability.
  • Endpoint Visibility: Provides detailed insights into the devices accessing your network, helping to identify potential security risks.
  • Policy and Control: Allows administrators to set granular access policies based on user roles, locations, and device security posture.
  • Secure Remote Access: Facilitates secure access to corporate resources for remote workers without the need for a VPN.
  • Risk-Based Authentication: Evaluates the risk level of each login attempt and applies appropriate security measures.
  • Integration with Existing Systems: Seamlessly integrates with a wide range of applications and services, including cloud and on-premises solutions.
  • User Self-Service Portal: Empowers users to manage their own authentication devices and settings, reducing the burden on IT support.
  • Comprehensive Reporting: Offers detailed reports and analytics on authentication events, helping to monitor and audit security practices.
  • Push Notifications: Provides a convenient and secure way for users to approve authentication requests via their mobile devices.
  • Biometric Authentication: Supports fingerprint and facial recognition for an additional layer of security.
  • Offline Access: Allows users to authenticate even when they are not connected to the internet, ensuring continuous access.
  • Customizable Branding: Enables organizations to tailor the Duo interface to match their corporate branding.
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  • Multi-Factor Authentication: Assigns risks to access events by leveraging user, device and network behavior context and helps create dynamic access policies that trigger on detecting anomalous behavior. Set up secondary authentication challenges to secure app access, domain-joined workstations, macOS and Windows endpoints, virtual desktops and RADIUS servers. Integrate with Cisco, Juniper VPN services and Palo Alto Networks to protect remote access to on-premise resources. 
  • Single Sign-On: Enables safe one-click access to mobile, cloud and legacy apps. Sign in to a personalized web portal through existing corporate credentials to access assigned applications from a single place. Offers features such as access management, a flexible cloud directory, browser extensions and application catalogs. 
  • App Gateway: Allows secure remote access to on-premises applications without installing VPNs, deploying additional infrastructure or making code changes. Gain visibility into user access metrics for legacy applications by utilizing built-in reports or defining custom queries. 
  • Provisioning and Lifecycle Management: Ensure access to the right applications throughout the employee lifecycle. Map roles to appropriate user groups to control user access entitlements within apps. Use SCIM protocol to extend provisioning workflows to custom applications. It also offers a seamless HCM system and Office 365 integration. 
  • Device Security Management: Facilitates centralized policy management to shield endpoints accessing corporate resources by providing device visibility, insights and preventive security controls for iOS, Android, Windows and Mac endpoints. Offers brokered authentication cloud-based policy enforcement and conditional access to data. 
  • Risk Analytics: Provide context-aware access decisions in real time by leveraging real-time security analytics. Users can create custom dashboards for improved visibility, prioritize alerts, block threats in progress and better identify access events and requests using rich tools. 
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Product Ranking

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Identity Lifecycle Management Password Management Platform Capabilities Privileged Access Management Reporting User Authentication And Access Management 98 95 96 50 95 87 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 180 reviews
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85%
of users recommend this product

Idaptive has a 'great' User Satisfaction Rating of 85% when considering 180 user reviews from 2 recognized software review sites.

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4.4 (107)
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Synopsis of User Ratings and Reviews

Strong Security: Cisco Duo is praised for its robust security features, including multi-factor authentication (MFA) and adaptive authentication. This multi-layered approach helps verify user identities and protect against unauthorized access.
Positive User Experience: Users appreciate the platform's ease of use and intuitive interface, making the authentication process straightforward. Cisco Duo offers various authentication methods, such as push notifications, phone calls, and passcodes, allowing users to choose the most convenient option for them.
Seamless Integration: Cisco Duo integrates smoothly with existing IT infrastructures, including popular platforms like Microsoft Active Directory, Google Workspace, and various VPNs. This compatibility ensures businesses can enhance security without disrupting their current workflows or systems.
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Streamlined Access: Idaptive simplifies user access by providing a single portal for accessing both cloud and on-premise applications.
Strong Security: The platform offers adaptive multi-factor authentication, which analyzes user behavior and context to adjust security measures as needed, enhancing overall security posture.
Centralized Management: Idaptive allows IT departments to manage all user accounts and devices from a single platform, streamlining administration and improving efficiency.
Automated Workflows: The platform automates user provisioning and lifecycle management processes, such as onboarding and offboarding, reducing manual effort and minimizing the potential for errors.
Reduced Help Desk Load: Idaptive's self-service features, such as password resets and access requests, empower users to resolve common issues independently, freeing up IT resources.
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Customer Support Concerns: Some users have reported a decrease in customer support quality following Cisco's acquisition of Duo.
Device-Dependent Authentication: Relying on devices for authentication can be limiting, particularly in workplaces with varying device policies or employees who frequently use personal devices for work.
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User Interface: Some users have reported that the user interface could be more intuitive and user-friendly.
Pricing Structure: The pricing model, particularly with optional features like adaptive security, can be difficult to understand and may lead to unexpected costs.
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Is Cisco Duo the dynamic duo of identity security, or does it leave users singing the authentication blues? User reviews from the past year reveal a product that, while generally well-regarded, has a few sour notes. Cisco Duo shines brightest in its multi-factor authentication (MFA) capabilities and user-friendly interface. Users rave about the smooth integration with platforms like Azure Active Directory and AWS, making it a breeze to manage access across a sprawling digital landscape. The mobile app, with its push notifications for swift verification, earns consistent praise. One user, a Solutions Architect, highlighted the ease of deployment and onboarding as a major plus. Think of it like this: Duo is the seasoned orchestra conductor, effortlessly coordinating various instruments (your applications and devices) to create a harmonious and secure symphony of access. However, no orchestra is without its occasional off-key note. Some users have pointed out the need for improved compatibility with other vendors and a more robust Smart Licensing system. A few have also voiced concerns about privacy, a valid consideration in today's data-driven world. While Duo offers a free trial and tiered subscription plans, some users find the pricing less than harmonious compared to competitors like Okta. Overall, Cisco Duo emerges as a strong contender in the identity security arena, best suited for organizations seeking robust MFA, a user-friendly experience, and seamless integration with popular platforms. While a few areas could benefit from fine-tuning, Duo's strengths resonate strongly with users, making it a reliable choice for bolstering security posture.

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How "Idaptive" is CyberArk's solution for identity access management, but is it adaptable enough to earn positive user reviews? CyberArk Idaptive users praise the software for its robust security features, which leverage big data and machine learning to protect against unauthorized access. For example, one user specifically lauded Idaptive's ability to provide top-notch security for both regular users and accounts with elevated privileges, effectively guarding against malware and unauthorized access attempts. Users also appreciate the software's single sign-on (SSO) capabilities, which streamline access to multiple applications with a single set of credentials. This feature is particularly valuable for businesses with a large number of applications, as it simplifies the user experience and reduces the risk of password fatigue. However, the software's user interface has been criticized as being less intuitive than those offered by competitors like Okta and Microsoft Azure Active Directory. Some users have also reported that the pricing structure for Idaptive can be difficult to understand, especially when adding additional features or users. While these drawbacks are notable, they do not overshadow the software's strengths in security and SSO. Overall, CyberArk Idaptive is a good choice for enterprises that prioritize security and need a scalable IAM solution that can handle both cloud and on-premises applications. Its robust security features and SSO capabilities make it a valuable tool for businesses looking to protect sensitive data and streamline user access. However, organizations that place a high value on user experience and transparent pricing may want to consider alternative solutions.

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