Zuman vs Criterion HCM

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Our analysts compared Zuman vs Criterion HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Zuman Software Tool
Criterion HCM Software Tool

Product Basics

Zuman is a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for medium to large-sized businesses that require robust HR functionalities. This platform offers significant benefits by automating various HR processes, thereby reducing manual workload and improving accuracy in tasks such as payroll, benefits administration, and compliance management. Users appreciate Zuman for its user-friendly interface and the ability to customize features according to their specific needs, which enhances the overall efficiency of HR operations. When compared to similar products in the market, Zuman stands out for its integrated approach to HR management, offering a one-stop solution for businesses looking to consolidate their HR functions. Pricing considerations for Zuman typically involve a subscription model, where costs can vary based on the size of the organization and the specific services required, ensuring that businesses only pay for what they need.
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Criterion is a talent management and HCM solution that provides administration for medium-size businesses. It helps the entire executive team, managers and employees alike manage the entire employee lifecycle. With a digital infrastructure that includes HTML 5 and a REST API, it’s scalable and offers multiple automation options. It manages recruiting, acquisition, online learning, performance reviews, time and attendance, payroll and other HR matters across the company.
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Single System of Record: Enter data once to reduce errors, and gain real-time visibility throughout an employee’s tenure. 
  • Accurate Tax and Benefits: Let experts handle local, state and federal tax reporting and benefit premium remittances for health and welfare carriers. 
  • Clear Costs: Receive transparency into all people-related costs, with all health and welfare bills reconciled monthly and provided in one invoice. 
  • On-Demand Support: Reduce the need for internal support for routine questions through assistance from certified payroll and human resource professionals. They can provide aid for HR, finance and payroll teams as well as employees. 
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  • Reduces Errors: Increases the security, accuracy and speed of employee and staff data. These increased precisions make it easier to make smart decisions based on actionable insights.
  • Saves Time and Money: Automates and streamlines HCM and talent management processes such as compensation, benefits, tracking applicants and performance management. This increased efficiency saves administrators time and sanity. By eliminating manual data entry, it improves the workflow, making it easier for employees to use the platform. Through the system, it’s possible to have more control over the cost of benefits. The platform is also scalable so users can accommodate sudden company growth.
  • More Informed Management: Provides reporting, data manageable and other tools that allow leadership to make more informed decisions. From there, it’s easier to communicate with staff to ensure everyone is on the same page.
  • Better Talent Lifecycle: Helps with the entire process including acquisitions, screening, setting up interviews, onboarding, performance management and succession management and more.
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  • Unified Platform: Leverage a single database for HR capabilities, payroll administration and benefits automation technology. 
  • Solution Ecosystem: Get ACA reporting, benefits reconciliation, time and attendance, performance management, reporting, learning management and cash disbursement. 
  • Compliance: Ensure easy auditing and compliance with payroll tax laws that are updated with codified policies and implemented to meet changing regulatory mandates. 
  • Real-Time Dating: Create clear audit trails on every transaction in the HR system. Administrators can perform actions in the past, present, and future for transaction processing and modeling. 
  • Workflow Management and Analysis: Configure approvals at various levels for PTO requests, open enrollment, life status changes, merit increases, promotions and department transfers. 
  • Add-Ons: Enhance people operations with Zuman add-ons such as zAdvise, zHire, zPerform, zLearn and z1099. 
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  • Talent Management: Manages talent acquisition, onboarding, employee record creation and sends messages through one central database. It targets different points in the employee life cycle to aid in tracking applications, onboarding, performance management, learning management, communication, increasing engagement and more.
    • Recruiting: Helps identify candidates, sort applications, screen potential hires, track interview processes and manage references, facilitate job postings and background checks. It also provides an online career portal to increase the number and variety of candidates. Through this, recruiters cut down on time and effort.
    • Learning Management: Provides courses for employees and sends notifications for pass or fail status. It also manages certifications allowing managers to track progress and ensure compliance.
    • Performance Management: Users can create scales to rate performance, set time periods for review, assign competencies and use standard or customized templates that allow for feedback from various different employees.
  • HR: Manages attendance, benefits, compliance, communications, enrollments, payroll, and other HR tasks with one complete database. It facilitates strategic planning, streamlining workflows and other important administrative tasks. All data and important information is centralized, organized and more easily accessible.
    • Data Management: Administrators have data for contacting employees, compensation, complying with the Equal Employment Opportunity, employment status, performance reviews and more. It automatically sends essential documents and reports through fax, email or online.
    • Open Enrollment: Allows all staff to select and sign up for benefits. Provides email benefit letters, tracking and automatically transmits deduction to payroll systems to reduce errors.
    • Self-Service for Staff: Lets employees track time, manage their PTO, get information on their payroll and more. Managers can approve PTO, write up employees and do reviews for performance. All staff can post and share information to increase collaboration and engagement.
  • Mobile Capabilities: Enables workers to enter and track their time on the go. With a secure login, it tracks worker details, enters start and finish times, manages vacation and can register employee location.
  • Reporting: Pulls information on emergency contacts, worker birthdays, training costs, overages, compensation planning and EEO details. The report is printable and can be customized for other needs.
  • Time and Attendance: Provides scheduling, labor tracking and other attendance features for on-site or remote staff. It has one-click integration with payroll systems and provides verification for staffing with badge, biometric and PIN options.
  • Payroll: Processes payment and deals with filing taxes, calculates payroll and integrates with time clocks. Administrators can print checks, download ACH files, file taxes electronically, track expense and entry information en masse into the system. In terms of taxes, it calculates local, state and federal taxes and aids in returns.
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Product Ranking

#61

among all
HR Management Software

#624

among all
HR Management Software

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User Sentiment Summary

Poor User Sentiment 4 reviews
Great User Sentiment 14 reviews
55%
of users recommend this product

Zuman has a 'poor' User Satisfaction Rating of 55% when considering 4 user reviews from 2 recognized software review sites.

89%
of users recommend this product

Criterion HCM has a 'great' User Satisfaction Rating of 89% when considering 14 user reviews from 3 recognized software review sites.

3.0 (3)
n/a
2.0 (1)
4.29 (7)
n/a
4.8 (5)
n/a
4.3 (2)

Synopsis of User Ratings and Reviews

Applicant Tracking: Many users appreciate the ease of use and intuitive design of Zuman's applicant tracking system, finding it simplifies the process of managing job applications.
Onboarding: Zuman's onboarding features streamline the process of bringing new hires on board, automating tasks and ensuring a smooth transition for new employees. Users find this particularly helpful for improving the new hire experience.
Performance Management: Zuman's performance management system is praised for its ability to track employee performance, set goals, and provide feedback. Users find this helpful for promoting employee growth and development.
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Difficult to Use: Some users have reported that Zuman can be difficult to use, especially for those who are not familiar with HR software. They found it challenging to navigate the platform and find the information they needed.
Limited Functionality: Zuman is a relatively new product, and as a result, it does not have all of the features that some users are looking for. For example, it does not have a built-in payroll module.
Poor Customer Support: Some users have complained about the quality of Zuman's customer support. They have reported that it can be difficult to get in touch with a support representative and that the support staff is not always helpful.
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Last year, users gave Zuman mixed reviews. Many users found its interface intuitive and easy to use, especially for managing payroll and benefits. Some users praised its robust reporting features, which allowed them to quickly generate reports on employee performance and compensation. However, some users reported experiencing glitches and errors, particularly with the software's time-tracking functionality. Others felt that Zuman's customer support was slow and unresponsive. Compared to competitors like BambooHR and Gusto, Zuman is generally considered to be more affordable, but it may lack some of the advanced features offered by these platforms. For example, BambooHR offers more comprehensive onboarding tools, while Gusto provides more integrations with third-party apps. Ultimately, Zuman is best suited for small to medium-sized businesses that need a straightforward and cost-effective solution for managing core HR functions. Larger businesses or those with more complex HR needs may find Zuman's functionality limiting.

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