Home > HR Management Software > Workterra > Workterra vs Oracle HCM Cloud

Workterra vs Oracle HCM Cloud

Last Updated: November 18th, 2024

Our analysts compared Workterra vs Oracle HCM Cloud based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Catering to human resource managers, Workterra simplifies the configuration of benefits administration and enrollment for employees. With its flexibility, reliable reporting and administrative services, it relieves organizations from a variety of industries from the mundane daily activities involved in benefits administration.

Its main attributes include a self-service portal, COBRA administration, health insurance administration, provider management, deduction management and more.

Oracle HCM Cloud, also known as Oracle Fusion Cloud HCM, is a full-featured set of tools designed to help with modern HR and talent management. With a user sentiment of 83% and a product score of 84, it earns recognition as one of our top five HR products. It’s also featured as number one on our leaderboard for applicant tracking and platform capabilities.

It combines advanced analytics and various modules to meet your diverse HR needs, whether you're operating on a smaller scale or at a global organization.

HCM Analytics within Oracle Cloud shines a light on key workforce insights, helping even entry-level HR professionals make informed decisions about diversity, employee retention and talent acquisition.

Modules like workforce management, talent profiles, diversity and inclusion, and performance management are pre-built for quick deployment and usage so your team can hit the ground running without having to customize everything from scratch.

The human resources component offers core functionalities, including benefits administration, workforce directory and predictive workforce modeling. It ensures compliance with local regulations while enhancing operational efficiency through features like HR help desk support, advanced HCM controls using AI and a digital assistant for streamlined processes.

Talent management capabilities encompass recruiting, onboarding, performance tracking, career development and succession planning.

Users appreciate 24/7 support via chat and phone, managing the entire employee lifecycle in one place, and a design that's simple and easy to navigate. On the flip side, some users had a hard time customizing the system and found implementation tricky.

Pricing starts at $4 per employee per month, and you can request a free trial.

Overall, when it comes to accurately monitoring and assessing employee performance, ensuring the secure handling and storage of employees and managing the recruitment process, Oracle HCM Cloud is good to have in your corner.

It also lands in our top ten for several major categories, such as benefits management, compensation management, employee onboarding, employee self service and learning management, just to name a few.

It fully supports certifications and G Suite and Office 365 integrations. With additional modules, it allows AI-based dashboard views, which leading competitors UKG Pro, Paycor and SuccessFactors don't currently support.

$2.75/User, Monthly

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$4/Employee, Monthly

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Product Insights

Improved Accuracy: Increase the accuracy of analytics with robust cost calculators, leading to improved decision-making and more efficient workflows.
Reduced Paperwork: Minimize the need for tedious paperwork; record all necessary information securely in a centralized location, with simplified importing and exporting of employee data for reporting.
Accessibility: Keep employees connected on the go. Allow workers to seamlessly upload pictures, update life events and enroll in benefits from virtually anywhere.
Data Security: Ensure security of all personal data, including pay and compensation records. Stores information in a centralized location to avoid data loss or theft.
Personalization: Personalize workflows, content and messaging for employees based on their eligibility. Also, create unique real-time reports according to business requirements.
Invoice Reconciliation: Minimize administrative overhead, ensure accurate payments and track discrepancies with ease. Securely transfer benefit information among departments.

Leverage the Employee Experience Platform (Oracle ME): Personalize guidance and communication to boost engagement. Utilize modules like HCM Communicate, Journeys, Celebrate, Grow, and Touchpoints to support continuous development and ensure employees feel valued throughout their careers.
Ease Data-Driven Decision-Making: Harness HCM Analytics for pre-built and customizable analytics capabilities. Monitor, align and act on critical workforce insights to make informed decisions. Enjoy top-rated features such as custom filters, pre-built reports and report scheduling.
Streamline End-to-End HR Management: Manage everything from hiring and onboarding to ongoing employee engagement. Ensure compliance with legal and company standards while offering self-service options for personal data management, PTO requests, and payslip access.
Ensure Global Compliance: Maintain adherence to local regulations with Oracle HCM Cloud’s global compliance feature. Support legislative requirements across 200+ countries and jurisdictions, including industry-specific and union agreements, using rule-driven workflows.
Customize Benefits Management: Tailor benefits programs to meet organizational needs and integrate seamlessly with Oracle Payroll. Manage plan rates and coverage efficiently while enjoying top-ranked features like ACA Eligibility Calculation, COBRA Administration, and Life Event Management.
Enhance Workforce Modeling and Predictions: Use predictive analytics to proactively manage workforce risks like attrition. Employ tools for workforce planning and scenario modeling to adapt to changing business needs and optimize long-term workforce strategies.
Strengthen Advanced HCM Controls: Improve security and compliance with AI-driven fraud and error prevention mechanisms. Ensure data integrity and regulatory compliance through sensitive access certification and segregation of duties (SOD) analysis.
Configure with the Experience Design Studio: Personalize workflows and validate data according to company policies and local regulations without coding. Tailor user views based on roles, geography, or business units to enhance user adoption and satisfaction.
Centralize with Activity Centers: Offer centralized workspaces for employees, managers, recruiters and payroll specialists. Provide tailored insights and support tools to enhance productivity and engagement, focusing on essential activities to drive workplace efficiency and employee satisfaction.

Core HR Administration: Handles a variety of daily HR-related tasks to enable administrators to focus on more important aspects, like decision-making and employee growth and development. It includes:
- A centralized HR dashboard to keep track of pending tasks.
- Scheduling and automation of real-time reports according to specific needs.
- Effective means of communication via text and email.
Benefits Enrollment: Engage employees in a thorough consumer-like shopping experience for benefits enrollment. Also, customize employee workflows and content on the basis of eligibility.
Cost Calculators: Keep track of costs in real time with dynamic cost calculators. This helps keep excess expenses in check and make better forecasts that support more efficient decision making.
Compliance Handling: Automatically track data for IRS reporting and generate yearly healthcare W2 reports, 1094-C and 1095-C's seamlessly.
Commuter Benefits: Issue a commuter benefit card and enable debit card and cash reimbursements with ease. It also offers:
- Regular reimbursements through check or direct deposit.
- A mobile app that is accessible from any internet supported device to allow employees to file claims, stay updated about the status of their claim, access account balance information and more.
Retiree Administration: Along with fulfillment services during enrollment, it enables efficient retiree administration in the following ways:
- Collection of premiums separately in case of premium sharing.
- Premium payments to insurance carriers.
- Staying updated on eligibility and payment history.
- Regular communication with retirees for individual concerns regarding benefits.
Voluntary Insurance: Let employees choose benefits at group rates to meet their individual goals. Allow open enrollment for voluntary benefits and new hire enrollments through the year. Collect payroll deductions and more without any hassle.

Global Human Resources: The software streamlines global, local, and industry-specific needs, driving efficiency across cultures and countries. It offers work-life solutions, an HR help desk, a workforce directory, strategic planning, modeling, predictions, and payroll and benefits management.
Employee Information: Employees can manage their personal information, benefit enrollments, absences and leaves, as well as view reimbursement slips and total compensation.
Worker Lifecycle: This feature supports end-to-end employee management — hiring, management and termination — keeping applicable legislation and global practices in view.
Rule-Driven Processing: The suite helps manage unions, collective labor, worker agreements and policies while staying compliant.
Talent Management: The talent management cloud empowers talent lifecycle stages so employers can hire the right people, nurture growth and employee development, manage succession, and more.
AI Apps: Artificial intelligence and data-driven functionalities improve the candidate pool quality, increase employee engagement, decrease time to hire and optimize organizational processes.
Advanced HCM Controls: This function helps control exception workflows, automate analysis to comply with privacy regulations like GDPR and prevent payroll errors.
Workforce Management: Workforce management solutions help talent managers build an agile workforce through effortless time and labor tracking, time calculation, cost control, and managed compliance risks.

Product Ranking

#211

among all
HR Management Software

#4

among all
HR Management Software

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Analyst Rating Summary

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User Sentiment Summary

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Oracle HCM Cloud has a 'great' User Satisfaction Rating of 83% when considering 1530 user reviews from 5 recognized software review sites.

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Awards

Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise Workterra's clean and user-friendly interface, making navigation and tasks like managing employee benefits straightforward.

Comprehensive HR Features: Workterra offers a wide range of features, covering everything from onboarding to payroll and benefits administration, consolidating HR functions in one platform.

Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Workterra, ensuring any issues are addressed promptly.

Usability: Oracle HCM is praised for its intuitive and visually appealing user interface, which makes it easy for beginners to learn and navigate. The system’s workflows streamline processes, enhancing productivity and minimizing non-value-added work.

Functionality and Integration: The tool excels in integrating various HR functions into a single platform, offering good connectivity and the ability to define and execute global templates. This integration supports enhanced analytics, real-time reporting and a unified HR experience across different countries.

Customer Support: The sales and technical teams are noted for their people-oriented approach and strong support. Oracle HCM has improved its customer engagement model and actively works to understand and respond to customer feedback.

Flexibility and Adaptability: The product's extensible configuration allows it to adapt to an organization’s specific needs, making it easier to tailor the application.

Limited Customization: Some users have expressed frustration with the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows or unique company policies.

Reporting Functionality: Users have noted that generating comprehensive reports can be cumbersome, especially when needing to analyze data across different modules or time periods.

Occasional Technical Issues: While generally considered reliable, some users have reported experiencing occasional glitches or system slowdowns, which can disrupt workflow and productivity.

Customization Limits: While the system is generally flexible, it has limitations in areas such as user rights management and the ability to introduce new ideas to Oracle Development. There’s room for improvement in how user rights and areas of responsibility are managed.

Communication Inconsistency: There is a noted inconsistency in user communication within the app. For example, email notifications and other communication features vary in sophistication, affecting the overall customer experience.

Quarterly Releases: The frequency of updates (four times a year) is viewed as too frequent by some users, creating challenges in managing and implementing these updates effectively. While initially challenging, users generally adapt over time.

Recent user reviews highlight Workterra's user-friendly interface and comprehensive features, including payroll, benefits, and employee onboarding, as its biggest strengths. Users with no prior HR experience found the software easy to set up and use, appreciating its intuitive design. Many users also praised Workterra's affordability, with its starting price of $25 per month making it accessible to businesses of all sizes. However, some users reported experiencing slow software performance and unresponsive customer support, which impacted their overall satisfaction. While Workterra offers a solid set of features, some users noted that it doesn't offer as many features as competitors like Paychex Flex or APS. Overall, Workterra appears to be a suitable HR management solution for small to mid-sized businesses that prioritize ease of use and affordability over a wider range of features or highly responsive customer support. Larger businesses or those with complex HR needs may find Workterra's limitations frustrating and might be better served by exploring alternative options.

According to our data, Oracle HCM Cloud leads in succession management, reporting, applicant tracking, and recruiting and payroll management.Oracle HCM Cloud is tailored to meet diverse human capital management needs across various industries for businesses of all sizes. Users commonly appreciate its seamless integration capabilities and user-friendly mobile access. The platform's robust management features ensure reliable maintenance and security for data privacy.However, initial setup can be challenging, requiring a learning curve for new users. Feedback from users highlights areas such as referral tracking, interview feedback workflows and job offer processes that lack customization options.Additionally, some users have noted limitations in the reporting functionality, suggesting room for improvement in data analysis capabilities.Oracle HCM Cloud operates on a pricing model starting from $4 per employee per month, making it accessible for varying business sizes. It offers a free trial for prospective users to explore before committing.Training resources include live online sessions, videos and webinars. It also has comprehensive support options such as email, phone, chat, FAQs, forums, a help desk, knowledge base and a ticketing system. 24/7 live support ensures assistance is available whenever needed.Industries commonly leveraging Oracle HCM Cloud include technology, finance, healthcare, manufacturing, and retail sectors, benefiting from its scalable solutions and tailored industry-specific functionalities.Oracle HCM is well-regarded for its user-friendly interface, effective integration of HR functions, and strong customer support. It provides significant benefits in streamlining HR processes and enhancing data reliability.In contrast, it struggles with customization, mobile application robustness and user communication. The quarterly release cycle can also be a hurdle for some organizations, though it typically becomes more manageable over time.Organizations with robust in-house IT capabilities are particularly well-positioned to deploy and manage Oracle HCM Cloud effectively, maximizing its potential benefits for their HR management needs.

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FAQ

How can I do a in-depth comparison of Workterra and Oracle HCM Cloud? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for HR Management Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Which HR Management Software is rated the highest by users? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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