WebHR vs Infor HCM

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Our analysts compared WebHR vs Infor HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

WebHR Software Tool

Product Basics

WebHR is a full-service, cloud-based HRIS system with payroll capabilities. It standardizes, manages and automates recruitment, hiring, payment and more. Through it, administrators and employees alike can complete enrollment, onboarding, benefits, background checks, attendance and more.

Serving over 25,000 companies and around 200 countries, there’s a free version with limited functions that serve five or fewer users. For regular, paid subscriptions, it can support up to 1000 workers. It uses AI to streamline the entire process.
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Infor HCM (formerly Infor Cloudsuite HCM) is a cloud-based product designed to deliver comprehensive capabilities for medium-sized and large organizations. Its core bundle consists of global HR, HR service delivery and talent management. Companies can add on payroll, HCM analytics and workforce management modules on an as-needed basis for extended functionality.
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Product Assistance

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Product Insights

  • Increased Accuracy: With attendance, punch in and punch out functions and HR all covered in one centralized system, it can track employee time and where and when people are logging in from. This increases accuracy and ensures more uniformity in the data.
  • More Cost-Effective: The solution streamlines the payroll, HR, recruiting, onboarding and other processes freeing up HR time. By locating, hiring and getting workers acclimated expediently, it frees up HR to focus their time in other, more important areas.
  • Better Employee Retention: An efficient onboarding makes new hires more likely to stay at an organization. By making the recruiting process easier and faster, it decreases turnover and makes workers more likely to succeed.
  • Better Data: Through the solution’s analytics and comprehensive reporting, users can gain a better understanding of their workforce through information from timesheets, payroll, learning solutions and other profile information.
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  • Make Decisions Rooted in Scientific Data: With Infor HCM Talent Science capabilities, HR executives can make smarter hiring decisions. The solution relies on objective data so users can identify top talent that’s best suited for the organization. This leads to higher retention, improved performance and more accurate development. 
  • View Real-Time Data: The software provides real-time data that is accessible from any location via mobile, tablet and desktop devices. This gives you up-to-date information and more accurate visibility into key metrics. You can control how you share that data with partners, suppliers and other parties as well. 
  • Save Time on Recruiting Tasks: The solution incorporates automation that handles the resume screening and application review process. The AI tool can scan documents and make preliminary candidate assessments based on a candidate’s past experiences, skill sets and more, removing the burden of manually completing these repetitive tasks. 
  • Simplify Time Tracking: The Workforce Management module allows you to automate the process of tracking contractor hours compared to labor allocations. You can also manage time-off accruals for specific countries. You have the flexibility to configure the settings for each geographic location where your company operates. 
  • Ensure Proper Training: Infor HCM provides tools to deliver learning materials across the organization. It also enables business leaders to identify employees who are good candidates for leadership development and succession planning. Self-directed learning is accessible through employees’ personal learning space in the cloud. They can collaborate with instructors and other learners as well as engage in exercises in a simulated on-the-job environment. 
  • Seamlessly Execute Global Payroll: Infor ION integration technology provides bi-directional, real-time data integration between Infor HCM and payroll partners. Elements like data mappings that are specific to each country help streamline the integration process. A point-and-click interface makes it easy to manage your integrations. The system also supports modifications or additional integrations that don’t require IT expertise or third-party consultants so that you can drive down TCO. 
  • Personalize the Platform: You can control various elements of the system to give employees relevant information across different activities and to meet their unique needs. 
  • Use Adaptive Notifications and Workflows: Infor Process Automation (IPA) adds business process management (BPM) capabilities to the solution. With it, your company can control, measure and automate business processes from people to systems, systems to systems, and people to people. IPA enables you to put a review and approval workflow into place that spans multiple steps and levels. A drag-and-drop interface allows you to build notifications and workflows with ease. 
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  • Payroll Management: The solution handles payroll processing, direct deposit, check printing, taxes, payslips and other compensation functions.
  • Reporting: It provides reporting capabilities, including custom fields, a generator for reports and graphs and other data intelligence functions. This can also create an audit trail that tracks budgets, schedules, sales and other employee metrics.
  • Attendance: The solution allows workers to track time via computer, tablet, PC or mobile on iOS and Android. On the administrative side, users can see who is working on which projects in real-time to plan shifts. The geofencing makes sure that workers are clocking in within a certain range of the office and also offers photo capabilities. By taking photos, users can be sure their employees are really clocking in themselves and not punching in a friend.
  • Biometrics: It can use biometrics devices or devices that use physical characters for identification, for attendance. The solution integrates with vendors such as Anviz, Hyvision Technology, LLC, ZKTeco and more.
  • Time Clock Kiosks: For offices that need a physical interface for time clocks, the solution offers time clock software that gets hooked into a tablet and put in the most convenient places for clocking in and out. Through photo capabilities, it also helps prevent people from clocking others in.
  • Integrations: The solution integrates with several applications including Amazon Alexa, Cortana, Dropbox, Freshbooks, G Suite, LinkedIn, Microsoft, Paychex, Slack, SurePayroll, Quickbooks and Xero.
  • Training: Employers can run learning management within the platform’s system. It helps users identify those who are under or over-performing and offer online training to workers who may lack certain skills.
  • HR Forms: Workers can create and design forms and then attach workflows as needed.
  • Surveys: The solution allows employers to conduct dynamic surveys to receive feedback, modify processes and increase engagement.
  • Onboarding: New hires can access and manage their paperwork through multiple devices. The system gives them notifications until they’ve completed their work. HR workers can assign tasks to new hires and approve and store the data after the process is complete.
  • Security: The platform offers multiple allowances for security. It uses 256-bit SSL encryption with strong algorithms to safeguard the information transfer. The platform has secure architecture and backs up vital info to an off-site location. Its data centers follow ISO27001, ISAE 3402 Type II, PCI DSS and SOC1 standards.
  • Recruiting: It includes an Applicant Tracking System to make the hiring process more efficient.
  • Online Signatures: The platform allows users to sign paperwork virtually. Users can sign PDFs and other documents from multiple devices, with several signatures. This also includes some document management capabilities.
  • Goals: It helps create and track Specific, Measurable, Attainable, Realistic and Timely goals (sometimes known as SMART goals).
  • Benefits: Workers can submit claims, register life events, do compliance reporting, select providers and run all other benefits. This includes education and disability, vision, health and life insurance.
  • Mobile: The platform has a mobile app for Android and iOS so users can check in from anywhere.
  • Worker Enrollment: The system walks employees through enrollment in benefits plans and bundles importing and exporting necessary data.
  • Background Check: Users can background check potential hires through TransUnion.
  • Other Capabilities: The solution offers a few other functions that don’t fall under other categories including leave management, job portals and employee portals and performance reviews.
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  • Talent Management: Infor HCM has a range of features that help support your organization’s talent management. It includes talent acquisition, onboarding, goal development, succession management, performance tracking, compensation and learning management. You can also integrate the Talent Science solution for greater insight. 
  • Global HR: Your organization can use features in this module to manage HR functions such as benefits management, budgeting, absence and time entry, organizational structure, employee safety and occupational health. 
  • Payroll: The Payroll add-on module lets you complete payroll processing for the U.S. and Canada. It integrates personnel information with benefits, absence, compensation, employee self-service and time-entry management. Additional capabilities include ACH, W-2s and a tax engine that takes laws, rates and limits into account. 
  • Workforce Management: With this add-on, you can manage scheduling, record time and attendance, monitor the performance of your workforce and optimize employee workloads. It also helps your scheduling remain compliant with government, union and corporate standards. 
  • Reporting: The system’s analytics capabilities are powered by the Birst Analytics BI platform. This provides reports and insight into people analytics and operational metrics so you can analyze important KPIs and make informed decisions. 
  • HCM Analytics: This set of tools assists in acquiring talent, measuring labor productivity, ensuring effective staffing and making data-based decisions. 
  • HR Service Delivery: This module consists of a case management system and personalized knowledgebase. Together, they allow your organization to provide service internally. 
  • Security: Infor HCM relies on the security provided by Amazon Web Services (AWS) and adheres to strict industry guidelines such as ISO/IEC 27001, HIPAA, GLBA, PCI, SOX, regional privacy laws, etc. Additionally, it provides restricted access and encryption via secure FTP, PGP and TLS/SSL. 
  • Self-Service: The solution offers self-service tools for employees and managers, which includes 24/7 access to personalized information based on each user’s role. For example, employees can view their calendar and pay stubs while managers can approve requests, access an org chart and manage performance reviews. 
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Product Ranking

#55

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HR Management Software

#12

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HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WebHR
Infor HCM
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 85 77 97 100 58 88 91 91 55 94 98 92 100 63 57 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Infor HCM
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 33 100 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 1108 reviews
Great User Sentiment 75 reviews
86%
of users recommend this product

WebHR has a 'great' User Satisfaction Rating of 86% when considering 1108 user reviews from 5 recognized software review sites.

83%
of users recommend this product

Infor HCM has a 'great' User Satisfaction Rating of 83% when considering 75 user reviews from 4 recognized software review sites.

4.6 (14)
n/a
4.2 (89)
4.1 (23)
4.27 (499)
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4.3 (499)
4.0 (3)
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4.1 (26)
4.7 (7)
4.2 (23)

Awards

we're gathering data

SelectHub research analysts have evaluated Infor HCM and concluded it earns best-in-class honors for Compensation Management, Document Management and Succession Management.

Compensation Management Award
Document Management Award
Succession Management Award

Synopsis of User Ratings and Reviews

Useful Recruiting Tools: Over 90% of reviewers that mentioned the recruiting features were pleased with features like the job posts, candidate profiles and resumes.
Excellent Features: In more than 90% of reviews that discussed the features, the users loved various features such as leave management, performance management, employee and data management, reporting and employee training.
Affordable: Over 80% of reviewers who mentioned price said the solution was worth the expense.
Good Customer Service: In more than 80% of reviews that mentioned the support, users felt they were friendly, prompt and helpful.
Great Time and Attendance: Users were happy with the time and attendance features in over 80% of the reviews that mentioned this feature.
Easy to Use: Over 70% of users who mentioned usability felt it was easy to learn.
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Unified Dashboard: 57% of users who refer to capabilities found that the platform offers all necessary tools to facilitate essential tasks such as accounting, payroll, database management and statutory compliance, available on a central dashboard.
Document Accessibility: Seamless integration with finance, payroll and supply chain lets users remotely access all their documents in one place, from any location or device, according to 100% of user reviews mentioning accessibility.
Employee Satisfaction: All reviewers who reference this element stated that Infor HCM enables employee concerns to be heard, resulting in higher employee satisfaction.
User-Friendly: The software is easy to use and has an intuitive layout that makes it easy to manage even large teams, according to 60% of users who refer to ease of use.
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Integration Issues: Users who discussed the software’s integration function were dissatisfied in more than 80% of reviews.
Buggy Program: Over 80% of posts that discussed how the program ran said they ran into bugs.
Outdated UI: While many users found the program easy to use, over 60% of reviewers who discussed it said it had a dated design.
Poor Mobile App: Just under 60% of users who discussed the app said it had issues, especially on mobile.
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Lags Frequently: According to 100% of user reviews who mention this feature, the software frequently lags - such as when responding to questions or syncing changes - resulting in less productivity.
Lacks Advanced Functions: All user reviews that mention this aspect indicated that the software lacks several advanced features including time tracking for the sales team, PTO management and employee recruiting.
Limited Customization: All reviewers who mention this feature found the ability to customize the software to their requirements lacking.
Slow Implementation: The initial implementation of the software takes some time, according to all reviews that reference implementation.
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WebHR is a payroll and HR services software. Overall, users were happy with its features and functionality and felt happy with the service. They said it was easy to learn and adapt to the workplace, though the design was dated at times. Its payroll, time and attendance, HR management and recruiting tools were especially well-reviewed. Some smaller businesses used it in lieu of hiring an outside service to manage their business. Users had issues with the integrations, in particular, finding it difficult to integrate with other programs. They also ran into issues with its mobile functionality, which they said had a less intuitive design. Occasionally, they also found bugs. Overall, it’s appropriate for businesses that want to outsource their HR services or make use of extra tools to evaluate, compensate and pay their employees.

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Infor HCM provides a comprehensive bundle of capabilities including talent management, HR service delivery and global HR, with the option to add other modules such as workforce management and HCM analytics as needed. Frequent lags do occur, however, leading to downtime and lower productivity. It also presents a steep learning curve and lacks some basic HR features, which is something to consider before making a choice. That said, it promotes employee engagement and offers an intuitive experience, with extensive accessibility and critical HR tools.

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Screenshots

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