UltiPro vs Workterra

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Our analysts compared UltiPro vs Workterra based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

UltiPro Software Tool
Workterra Software Tool

Product Basics

UltiPro (now known as UKG Pro), cloud-based HRIS software from Ultimate Software, brings together core HR, talent management and payroll into a unified HCM suite. Allows users different levels of access that can be customized based on business needs.

In addition to these capabilities, the software is equipped with a robust set of business intelligence and predictive analytics tools. Powered by AI and machine learning, they provide data insights to drive intelligent decisions.
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Catering to human resource managers, Workterra simplifies the configuration of benefits administration and enrollment for employees. With its flexibility, reliable reporting and administrative services, it relieves organizations from a variety of industries from the mundane daily activities involved in benefits administration.

Its main attributes include a self-service portal, COBRA administration, health insurance administration, provider management, deduction management and more.
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$100/User, Monthly
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$2.75/User, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Insights: The system consolidates all employee information in a single platform, providing a 360-degree view that gives managers accurate data on individual employees. 
  • Increased Engagement: UltiPro helps analyze and detect employee sentiments based on surveys and additional data. This provides managers with insight that can guide decision making to boost employee engagement and satisfaction. 
  • Global Compliance: Managing a global workforce is seamless with UltiPro. The system supports local requirements for over 35 countries and ensures your organization meets privacy regulations. It also supports global payroll via secure integration with your provider of choice. 
  • Convenient Onboarding: Start building a meaningful connection with new employees from day one. New hires can connect with team members and access tasks before they start. Getting the initial paperwork completed is easy, and managers can list onboarding tasks in a timeline so no details get lost. 
  • Mobile Capability: UltiPro apps are compatible with both iOS and Android devices, making it easy and convenient for users to access the platform from anywhere, at any time. 
  • User-Friendly: Designed for real users, UltiPro is intuitive and simple. And users have the flexibility to configure the system to meet their needs. Change aspects such as your company logo, define access rules to ensure privacy and set up workflows for maximum efficiency. 
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  • Improved Accuracy: Increase the accuracy of analytics with robust cost calculators, leading to improved decision-making and more efficient workflows. 
  • Reduced Paperwork: Minimize the need for tedious paperwork; record all necessary information securely in a centralized location, with simplified importing and exporting of employee data for reporting. 
  • Accessibility: Keep employees connected on the go. Allow workers to seamlessly upload pictures, update life events and enroll in benefits from virtually anywhere. 
  • Data Security: Ensure security of all personal data, including pay and compensation records. Stores information in a centralized location to avoid data loss or theft. 
  • Personalization: Personalize workflows, content and messaging for employees based on their eligibility. Also, create unique real-time reports according to business requirements. 
  • Invoice Reconciliation: Minimize administrative overhead, ensure accurate payments and track discrepancies with ease. Securely transfer benefit information among departments. 
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  • Talent Management: These easy-to-use tools can be used to regularly measure performance and guide plans to execute career development for employees. 
  • Benefits Administration: UltiPro guides individual employees through the benefit enrollment process, helping them make well-informed choices about which benefits package is best for them. 
  • Workforce Management: The solution simplifies time and attendance tasks. Drag-and-drop features make scheduling easy, and employees can view schedules, submit availability and more. It also provides managers with pre-built schedule templates, calendar views and time dashboards to monitor costs. 
  • Learning and Development: Users can develop and update content to promote employee learning and development. The Course Marketplace facilitates knowledge sharing between employees at all levels. 
  • UltiPro TouchBase®: This platform solves the issue of giving hourly workers easy computer access. Employees can use the touchscreen to punch in and out as well as view important info. The device collects labor data and validates transactions via RFID, HID, barcode and other methods. 
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  • Core HR Administration: Handles a variety of daily HR-related tasks to enable administrators to focus on more important aspects, like decision-making and employee growth and development. It includes: 
    •  A centralized HR dashboard to keep track of pending tasks. 
    •  Scheduling and automation of real-time reports according to specific needs. 
    •  Effective means of communication via text and email. 
  • Benefits Enrollment: Engage employees in a thorough consumer-like shopping experience for benefits enrollment. Also, customize employee workflows and content on the basis of eligibility. 
  • Cost Calculators: Keep track of costs in real time with dynamic cost calculators. This helps keep excess expenses in check and make better forecasts that support more efficient decision making. 
  • Compliance Handling: Automatically track data for IRS reporting and generate yearly healthcare W2 reports, 1094-C and 1095-C's seamlessly. 
  • Commuter Benefits: Issue a commuter benefit card and enable debit card and cash reimbursements with ease. It also offers: 
    •  Regular reimbursements through check or direct deposit. 
    •  A mobile app that is accessible from any internet supported device to allow employees to file claims, stay updated about the status of their claim, access account balance information and more. 
  • Retiree Administration: Along with fulfillment services during enrollment, it enables efficient retiree administration in the following ways: 
    •  Collection of premiums separately in case of premium sharing. 
    •  Premium payments to insurance carriers. 
    •  Staying updated on eligibility and payment history. 
    •  Regular communication with retirees for individual concerns regarding benefits. 
  • Voluntary Insurance: Let employees choose benefits at group rates to meet their individual goals. Allow open enrollment for voluntary benefits and new hire enrollments through the year. Collect payroll deductions and more without any hassle. 
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Product Ranking

#124

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HR Management Software

#211

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HR Management Software

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Analyst Rating Summary

85
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User Sentiment Summary

Great User Sentiment 3570 reviews
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85%
of users recommend this product

UltiPro has a 'great' User Satisfaction Rating of 85% when considering 3570 user reviews from 5 recognized software review sites.

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5.0 (19)
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4.2 (1385)
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4.1 (907)
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4.8 (18)
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4.4 (1241)
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Synopsis of User Ratings and Reviews

Easy to Use: All users who mentioned ease of use state it is easy to make selections and navigate through tools.
Payroll Services: 90% of users who mentioned payroll are happy with its functionality, which makes it easy to view and print pay stubs at any time, as well as configure taxes and deductions.
Powerful Reporting: 75% of reviewers who mentioned reporting are satisfied with the features, which support pre-configured or custom reports to analyze almost any metric.
Customer Support: UltiPro’s support is helpful and timely, with good communication surrounding company news and product updates, according to 60% of reviewers who referenced support.
Customization: 85% of those who mentioned customization find the software very customizable, with the ability to add favorite links to the interface so everything is readily accessible.
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Intuitive Interface: Users praise Workterra's clean and user-friendly interface, making navigation and tasks like managing employee benefits straightforward.
Comprehensive HR Features: Workterra offers a wide range of features, covering everything from onboarding to payroll and benefits administration, consolidating HR functions in one platform.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Workterra, ensuring any issues are addressed promptly.
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Cumbersome UI: 60% of reviewers who mentioned UI state that it’s not very intuitive and needs updating due to being outdated.
Complicated BI: 60% of users who mentioned BI functionality feel that they need to have knowledge to use the BI tools if they want to do anything more than run basic reports.
Confusing PTO: The time tracking feature has issues, such as problems clocking in/out on the mobile app and navigating two sub-menus to reach the time clock, according to 45% of reviewers who mentioned PTO.
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Limited Customization: Some users have expressed frustration with the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows or unique company policies.
Reporting Functionality: Users have noted that generating comprehensive reports can be cumbersome, especially when needing to analyze data across different modules or time periods.
Occasional Technical Issues: While generally considered reliable, some users have reported experiencing occasional glitches or system slowdowns, which can disrupt workflow and productivity.
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UltiPro is suitable for businesses of all sizes and provides great payroll and benefits features. Its business intelligence works well for advanced users with a designated HRIS team, but for a small business or unskilled users, it can be difficult to get what you want quickly. The system also lacks an intuitive UI and needs better PTO functionality. However, its ease of use, along with powerful reporting, robust payroll and data accessibility via customization, makes UltiPro a good contender for an HR solution.

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Recent user reviews highlight Workterra's user-friendly interface and comprehensive features, including payroll, benefits, and employee onboarding, as its biggest strengths. Users with no prior HR experience found the software easy to set up and use, appreciating its intuitive design. Many users also praised Workterra's affordability, with its starting price of $25 per month making it accessible to businesses of all sizes. However, some users reported experiencing slow software performance and unresponsive customer support, which impacted their overall satisfaction. While Workterra offers a solid set of features, some users noted that it doesn't offer as many features as competitors like Paychex Flex or APS. Overall, Workterra appears to be a suitable HR management solution for small to mid-sized businesses that prioritize ease of use and affordability over a wider range of features or highly responsive customer support. Larger businesses or those with complex HR needs may find Workterra's limitations frustrating and might be better served by exploring alternative options.

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Top Alternatives in HR Management Software


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Rippling

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Talentsoft

TriNet

UKG Dimensions

UKG Pro

Workable

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