Home > HR Management Software > UltiPro > UltiPro vs WebHR

UltiPro vs WebHR

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Our analysts compared UltiPro vs WebHR based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
UltiPro Software Tool
WebHR Software Tool
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Product Basics

Analyst Rating

85 Detailed Analysis

User Sentiment

Great User Sentiment (3570 Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (1108 Reviews)
UltiPro (now known as UKG Pro), cloud-based HRIS software from Ultimate Software, brings together core HR, talent management and payroll into a unified HCM suite. Allows users different levels of access that can be customized based on business needs.

In addition to these capabilities, the software is equipped with a robust set of business intelligence and predictive analytics tools. Powered by AI and machine learning, they provide data insights to drive intelligent decisions.
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WebHR is a full-service, cloud-based HRIS system with payroll capabilities. It standardizes, manages and automates recruitment, hiring, payment and more. Through it, administrators and employees alike can complete enrollment, onboarding, benefits, background checks, attendance and more.

Serving over 25,000 companies and around 200 countries, there’s a free version with limited functions that serve five or fewer users. For regular, paid subscriptions, it can support up to 1000 workers. It uses AI to streamline the entire process.
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$100/User, Monthly
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Android
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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Insights: The system consolidates all employee information in a single platform, providing a 360-degree view that gives managers accurate data on individual employees. 
  • Increased Engagement: UltiPro helps analyze and detect employee sentiments based on surveys and additional data. This provides managers with insight that can guide decision making to boost employee engagement and satisfaction. 
  • Global Compliance: Managing a global workforce is seamless with UltiPro. The system supports local requirements for over 35 countries and ensures your organization meets privacy regulations. It also supports global payroll via secure integration with your provider of choice. 
  • Convenient Onboarding: Start building a meaningful connection with new employees from day one. New hires can connect with team members and access tasks before they start. Getting the initial paperwork completed is easy, and managers can list onboarding tasks in a timeline so no details get lost. 
  • Mobile Capability: UltiPro apps are compatible with both iOS and Android devices, making it easy and convenient for users to access the platform from anywhere, at any time. 
  • User-Friendly: Designed for real users, UltiPro is intuitive and simple. And users have the flexibility to configure the system to meet their needs. Change aspects such as your company logo, define access rules to ensure privacy and set up workflows for maximum efficiency. 
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  • Increased Accuracy: With attendance, punch in and punch out functions and HR all covered in one centralized system, it can track employee time and where and when people are logging in from. This increases accuracy and ensures more uniformity in the data.
  • More Cost-Effective: The solution streamlines the payroll, HR, recruiting, onboarding and other processes freeing up HR time. By locating, hiring and getting workers acclimated expediently, it frees up HR to focus their time in other, more important areas.
  • Better Employee Retention: An efficient onboarding makes new hires more likely to stay at an organization. By making the recruiting process easier and faster, it decreases turnover and makes workers more likely to succeed.
  • Better Data: Through the solution’s analytics and comprehensive reporting, users can gain a better understanding of their workforce through information from timesheets, payroll, learning solutions and other profile information.
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  • Talent Management: These easy-to-use tools can be used to regularly measure performance and guide plans to execute career development for employees. 
  • Benefits Administration: UltiPro guides individual employees through the benefit enrollment process, helping them make well-informed choices about which benefits package is best for them. 
  • Workforce Management: The solution simplifies time and attendance tasks. Drag-and-drop features make scheduling easy, and employees can view schedules, submit availability and more. It also provides managers with pre-built schedule templates, calendar views and time dashboards to monitor costs. 
  • Learning and Development: Users can develop and update content to promote employee learning and development. The Course Marketplace facilitates knowledge sharing between employees at all levels. 
  • UltiPro TouchBase®: This platform solves the issue of giving hourly workers easy computer access. Employees can use the touchscreen to punch in and out as well as view important info. The device collects labor data and validates transactions via RFID, HID, barcode and other methods. 
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  • Payroll Management: The solution handles payroll processing, direct deposit, check printing, taxes, payslips and other compensation functions.
  • Reporting: It provides reporting capabilities, including custom fields, a generator for reports and graphs and other data intelligence functions. This can also create an audit trail that tracks budgets, schedules, sales and other employee metrics.
  • Attendance: The solution allows workers to track time via computer, tablet, PC or mobile on iOS and Android. On the administrative side, users can see who is working on which projects in real-time to plan shifts. The geofencing makes sure that workers are clocking in within a certain range of the office and also offers photo capabilities. By taking photos, users can be sure their employees are really clocking in themselves and not punching in a friend.
  • Biometrics: It can use biometrics devices or devices that use physical characters for identification, for attendance. The solution integrates with vendors such as Anviz, Hyvision Technology, LLC, ZKTeco and more.
  • Time Clock Kiosks: For offices that need a physical interface for time clocks, the solution offers time clock software that gets hooked into a tablet and put in the most convenient places for clocking in and out. Through photo capabilities, it also helps prevent people from clocking others in.
  • Integrations: The solution integrates with several applications including Amazon Alexa, Cortana, Dropbox, Freshbooks, G Suite, LinkedIn, Microsoft, Paychex, Slack, SurePayroll, Quickbooks and Xero.
  • Training: Employers can run learning management within the platform’s system. It helps users identify those who are under or over-performing and offer online training to workers who may lack certain skills.
  • HR Forms: Workers can create and design forms and then attach workflows as needed.
  • Surveys: The solution allows employers to conduct dynamic surveys to receive feedback, modify processes and increase engagement.
  • Onboarding: New hires can access and manage their paperwork through multiple devices. The system gives them notifications until they’ve completed their work. HR workers can assign tasks to new hires and approve and store the data after the process is complete.
  • Security: The platform offers multiple allowances for security. It uses 256-bit SSL encryption with strong algorithms to safeguard the information transfer. The platform has secure architecture and backs up vital info to an off-site location. Its data centers follow ISO27001, ISAE 3402 Type II, PCI DSS and SOC1 standards.
  • Recruiting: It includes an Applicant Tracking System to make the hiring process more efficient.
  • Online Signatures: The platform allows users to sign paperwork virtually. Users can sign PDFs and other documents from multiple devices, with several signatures. This also includes some document management capabilities.
  • Goals: It helps create and track Specific, Measurable, Attainable, Realistic and Timely goals (sometimes known as SMART goals).
  • Benefits: Workers can submit claims, register life events, do compliance reporting, select providers and run all other benefits. This includes education and disability, vision, health and life insurance.
  • Mobile: The platform has a mobile app for Android and iOS so users can check in from anywhere.
  • Worker Enrollment: The system walks employees through enrollment in benefits plans and bundles importing and exporting necessary data.
  • Background Check: Users can background check potential hires through TransUnion.
  • Other Capabilities: The solution offers a few other functions that don’t fall under other categories including leave management, job portals and employee portals and performance reviews.
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Product Ranking

#124

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#55

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HR Management Software

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Analyst Rating Summary

85
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User Sentiment Summary

Great User Sentiment 3570 reviews
Great User Sentiment 1108 reviews
85%
of users recommend this product

UltiPro has a 'great' User Satisfaction Rating of 85% when considering 3570 user reviews from 5 recognized software review sites.

86%
of users recommend this product

WebHR has a 'great' User Satisfaction Rating of 86% when considering 1108 user reviews from 5 recognized software review sites.

5.0 (19)
4.6 (14)
4.2 (1385)
4.2 (89)
n/a
4.27 (499)
4.1 (907)
4.3 (499)
4.8 (18)
n/a
4.4 (1241)
4.7 (7)

Synopsis of User Ratings and Reviews

Easy to Use: All users who mentioned ease of use state it is easy to make selections and navigate through tools.
Payroll Services: 90% of users who mentioned payroll are happy with its functionality, which makes it easy to view and print pay stubs at any time, as well as configure taxes and deductions.
Powerful Reporting: 75% of reviewers who mentioned reporting are satisfied with the features, which support pre-configured or custom reports to analyze almost any metric.
Customer Support: UltiPro’s support is helpful and timely, with good communication surrounding company news and product updates, according to 60% of reviewers who referenced support.
Customization: 85% of those who mentioned customization find the software very customizable, with the ability to add favorite links to the interface so everything is readily accessible.
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Useful Recruiting Tools: Over 90% of reviewers that mentioned the recruiting features were pleased with features like the job posts, candidate profiles and resumes.
Excellent Features: In more than 90% of reviews that discussed the features, the users loved various features such as leave management, performance management, employee and data management, reporting and employee training.
Affordable: Over 80% of reviewers who mentioned price said the solution was worth the expense.
Good Customer Service: In more than 80% of reviews that mentioned the support, users felt they were friendly, prompt and helpful.
Great Time and Attendance: Users were happy with the time and attendance features in over 80% of the reviews that mentioned this feature.
Easy to Use: Over 70% of users who mentioned usability felt it was easy to learn.
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Cumbersome UI: 60% of reviewers who mentioned UI state that it’s not very intuitive and needs updating due to being outdated.
Complicated BI: 60% of users who mentioned BI functionality feel that they need to have knowledge to use the BI tools if they want to do anything more than run basic reports.
Confusing PTO: The time tracking feature has issues, such as problems clocking in/out on the mobile app and navigating two sub-menus to reach the time clock, according to 45% of reviewers who mentioned PTO.
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Integration Issues: Users who discussed the software’s integration function were dissatisfied in more than 80% of reviews.
Buggy Program: Over 80% of posts that discussed how the program ran said they ran into bugs.
Outdated UI: While many users found the program easy to use, over 60% of reviewers who discussed it said it had a dated design.
Poor Mobile App: Just under 60% of users who discussed the app said it had issues, especially on mobile.
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UltiPro is suitable for businesses of all sizes and provides great payroll and benefits features. Its business intelligence works well for advanced users with a designated HRIS team, but for a small business or unskilled users, it can be difficult to get what you want quickly. The system also lacks an intuitive UI and needs better PTO functionality. However, its ease of use, along with powerful reporting, robust payroll and data accessibility via customization, makes UltiPro a good contender for an HR solution.

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WebHR is a payroll and HR services software. Overall, users were happy with its features and functionality and felt happy with the service. They said it was easy to learn and adapt to the workplace, though the design was dated at times. Its payroll, time and attendance, HR management and recruiting tools were especially well-reviewed. Some smaller businesses used it in lieu of hiring an outside service to manage their business. Users had issues with the integrations, in particular, finding it difficult to integrate with other programs. They also ran into issues with its mobile functionality, which they said had a less intuitive design. Occasionally, they also found bugs. Overall, it’s appropriate for businesses that want to outsource their HR services or make use of extra tools to evaluate, compensate and pay their employees.

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Head-to-Head Comparison

UltiPro VS ADP Workforce Now
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