UltiPro vs Empeon

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Our analysts compared UltiPro vs Empeon based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

UltiPro Software Tool

Product Basics

UltiPro (now known as UKG Pro), cloud-based HRIS software from Ultimate Software, brings together core HR, talent management and payroll into a unified HCM suite. Allows users different levels of access that can be customized based on business needs.

In addition to these capabilities, the software is equipped with a robust set of business intelligence and predictive analytics tools. Powered by AI and machine learning, they provide data insights to drive intelligent decisions.
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Empeon offers a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for mid-sized to large organizations seeking efficiency and accuracy in their HR processes. The platform excels in automating payroll, benefits administration, time tracking, and compliance management, providing a seamless experience for HR professionals. Users appreciate its intuitive interface and robust reporting capabilities, which facilitate data-driven decision-making.

One of the standout benefits of Empeon is its ability to integrate with existing systems, reducing the need for manual data entry and minimizing errors. Popular features include customizable workflows, employee self-service portals, and advanced analytics, all of which contribute to a more organized and productive HR department. Compared to similar products, Empeon is often praised for its user-friendly design and reliable customer support.

Pricing for Empeon typically falls within a mid-range bracket, with costs varying based on the number of users and specific modules required. Payment is usually structured on a monthly or annual subscription basis, offering flexibility to accommodate different budgetary needs.

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$100/User, Monthly
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$3.25/User, Monthly
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Chromebook
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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Comprehensive Insights: The system consolidates all employee information in a single platform, providing a 360-degree view that gives managers accurate data on individual employees. 
  • Increased Engagement: UltiPro helps analyze and detect employee sentiments based on surveys and additional data. This provides managers with insight that can guide decision making to boost employee engagement and satisfaction. 
  • Global Compliance: Managing a global workforce is seamless with UltiPro. The system supports local requirements for over 35 countries and ensures your organization meets privacy regulations. It also supports global payroll via secure integration with your provider of choice. 
  • Convenient Onboarding: Start building a meaningful connection with new employees from day one. New hires can connect with team members and access tasks before they start. Getting the initial paperwork completed is easy, and managers can list onboarding tasks in a timeline so no details get lost. 
  • Mobile Capability: UltiPro apps are compatible with both iOS and Android devices, making it easy and convenient for users to access the platform from anywhere, at any time. 
  • User-Friendly: Designed for real users, UltiPro is intuitive and simple. And users have the flexibility to configure the system to meet their needs. Change aspects such as your company logo, define access rules to ensure privacy and set up workflows for maximum efficiency. 
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  • Streamlined Onboarding: Simplifies the onboarding process by automating paperwork and integrating new hires into the system quickly.
  • Centralized Employee Data: Consolidates all employee information in one secure location, making it easy to access and manage.
  • Compliance Management: Helps ensure adherence to labor laws and regulations by keeping records up-to-date and providing alerts for compliance deadlines.
  • Time and Attendance Tracking: Accurately monitors employee hours, reducing errors and ensuring proper compensation.
  • Payroll Integration: Seamlessly integrates with payroll systems to ensure timely and accurate payment processing.
  • Performance Management: Facilitates regular performance reviews and goal setting, helping to align employee objectives with company goals.
  • Employee Self-Service Portal: Empowers employees to manage their own information, such as updating personal details and accessing pay stubs.
  • Enhanced Reporting: Provides detailed analytics and reports, enabling data-driven decision-making and strategic planning.
  • Improved Communication: Enhances internal communication through centralized messaging and notifications, ensuring everyone stays informed.
  • Cost Efficiency: Reduces administrative overhead by automating routine HR tasks, allowing HR professionals to focus on strategic initiatives.
  • Scalability: Adapts to the growing needs of your business, whether you are a small startup or a large enterprise.
  • Employee Engagement: Boosts morale and productivity by providing tools for feedback, recognition, and career development.
  • Data Security: Ensures the protection of sensitive employee information through robust security measures and compliance with data protection regulations.
  • Customizable Workflows: Allows for the creation of tailored workflows to match the unique processes of your organization.
  • Reduced Paperwork: Minimizes the need for physical documents, promoting a more sustainable and efficient workplace.
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  • Talent Management: These easy-to-use tools can be used to regularly measure performance and guide plans to execute career development for employees. 
  • Benefits Administration: UltiPro guides individual employees through the benefit enrollment process, helping them make well-informed choices about which benefits package is best for them. 
  • Workforce Management: The solution simplifies time and attendance tasks. Drag-and-drop features make scheduling easy, and employees can view schedules, submit availability and more. It also provides managers with pre-built schedule templates, calendar views and time dashboards to monitor costs. 
  • Learning and Development: Users can develop and update content to promote employee learning and development. The Course Marketplace facilitates knowledge sharing between employees at all levels. 
  • UltiPro TouchBase®: This platform solves the issue of giving hourly workers easy computer access. Employees can use the touchscreen to punch in and out as well as view important info. The device collects labor data and validates transactions via RFID, HID, barcode and other methods. 
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  • Employee Self-Service Portal: Allows employees to access their personal information, view pay stubs, and request time off directly from the platform.
  • Time and Attendance Tracking: Provides robust tools for tracking employee hours, managing schedules, and ensuring compliance with labor laws.
  • Payroll Management: Streamlines payroll processing with automated calculations, tax filings, and direct deposit options.
  • Benefits Administration: Simplifies the management of employee benefits, including health insurance, retirement plans, and other perks.
  • Compliance Management: Helps ensure adherence to federal, state, and local regulations with built-in compliance tools and reporting features.
  • Performance Management: Facilitates performance reviews, goal setting, and tracking employee progress to support professional development.
  • Recruitment and Onboarding: Streamlines the hiring process with applicant tracking, interview scheduling, and new hire onboarding workflows.
  • Customizable Reporting: Offers a variety of pre-built and customizable reports to provide insights into workforce metrics and trends.
  • Document Management: Centralizes storage and management of important HR documents, ensuring easy access and organization.
  • Mobile Accessibility: Provides a mobile-friendly interface, allowing users to access the platform from smartphones and tablets.
  • Integration Capabilities: Seamlessly integrates with other business systems such as accounting software, ERP systems, and third-party applications.
  • Security Features: Ensures data protection with advanced security measures, including encryption, role-based access controls, and regular audits.
  • Custom Workflows: Allows HR teams to create and automate custom workflows tailored to their specific processes and needs.
  • Employee Engagement Tools: Includes features like surveys and feedback mechanisms to gauge employee satisfaction and engagement levels.
  • Scalability: Designed to grow with your organization, accommodating the needs of small businesses to large enterprises.
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Product Ranking

#124

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HR Management Software

#131

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HR Management Software

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Analyst Rating Summary

85
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User Sentiment Summary

Great User Sentiment 3570 reviews
Excellent User Sentiment 7 reviews
85%
of users recommend this product

UltiPro has a 'great' User Satisfaction Rating of 85% when considering 3570 user reviews from 5 recognized software review sites.

92%
of users recommend this product

Empeon has a 'excellent' User Satisfaction Rating of 92% when considering 7 user reviews from 1 recognized software review sites.

5.0 (19)
n/a
4.2 (1385)
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4.1 (907)
4.6 (7)
4.8 (18)
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4.4 (1241)
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Awards

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Empeon stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: All users who mentioned ease of use state it is easy to make selections and navigate through tools.
Payroll Services: 90% of users who mentioned payroll are happy with its functionality, which makes it easy to view and print pay stubs at any time, as well as configure taxes and deductions.
Powerful Reporting: 75% of reviewers who mentioned reporting are satisfied with the features, which support pre-configured or custom reports to analyze almost any metric.
Customer Support: UltiPro’s support is helpful and timely, with good communication surrounding company news and product updates, according to 60% of reviewers who referenced support.
Customization: 85% of those who mentioned customization find the software very customizable, with the ability to add favorite links to the interface so everything is readily accessible.
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User-Friendly Interface: Empeon is recognized for its intuitive design, making it easy for HR professionals to navigate and perform tasks efficiently.
Strong Customer Support: Users have praised Empeon's responsive and helpful customer support team, ensuring that any issues are addressed promptly.
Handles Complex Payroll: The software is equipped to manage intricate payroll processes, including multi-state payroll and various deductions, simplifying what can often be a complicated task for HR.
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Cumbersome UI: 60% of reviewers who mentioned UI state that it’s not very intuitive and needs updating due to being outdated.
Complicated BI: 60% of users who mentioned BI functionality feel that they need to have knowledge to use the BI tools if they want to do anything more than run basic reports.
Confusing PTO: The time tracking feature has issues, such as problems clocking in/out on the mobile app and navigating two sub-menus to reach the time clock, according to 45% of reviewers who mentioned PTO.
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Occasional System Update Issues: Users have reported experiencing occasional hiccups with system updates, which can be disruptive to workflow.
Limited Customization: Some users have expressed a desire for more extensive customization options to better tailor the software to their specific needs.
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UltiPro is suitable for businesses of all sizes and provides great payroll and benefits features. Its business intelligence works well for advanced users with a designated HRIS team, but for a small business or unskilled users, it can be difficult to get what you want quickly. The system also lacks an intuitive UI and needs better PTO functionality. However, its ease of use, along with powerful reporting, robust payroll and data accessibility via customization, makes UltiPro a good contender for an HR solution.

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Empeon has garnered largely favorable feedback from users over the past year, particularly for its user-friendly design, powerful reporting tools, and responsive customer support. Users have expressed that the platform's intuitive nature simplifies complex HR and payroll processes, making it easier to manage employee data, track time and attendance, and generate comprehensive reports. A notable strength is Empeon's capacity for customization, allowing businesses to tailor the software to their specific needs, such as configuring unique pay rules or setting up automated workflows for tasks like onboarding new hires. However, some users have reported occasional hiccups with system updates and a steeper learning curve for new users, which could pose initial challenges for those unfamiliar with similar platforms. Empeon seems particularly well-suited for healthcare organizations, as evidenced by its specialized features for this industry, such as managing complex pay calculations and ensuring compliance with healthcare regulations.

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Top Alternatives in HR Management Software


ADP Workforce Now

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Justworks

Oracle HCM Cloud

Paycom

Paycor

PDS Vista

Rippling

SuccessFactors

Talentsoft

TriNet

UKG Dimensions

UKG Pro

Workable

Workday HCM

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