UKG Pro vs Talentsoft

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Our analysts compared UKG Pro vs Talentsoft based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Talentsoft Software Tool

Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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Talentsoft (acquired by Cegid) is a European HR solution that provides a wide range of services for managing talent, human resources and other administrative tasks. Built on open technology known as People@Work, its offerings include recruiting, professional development, HR and administrative management, online learning and training and more. Users can author content or buy premade course materials, run training, find and secure the necessary staff, and handle workflow and day-to-day issues to make for a successful and streamlined workplace. It serves over 130 countries, 2,220 customers and 11 million users in over 130 countries.
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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • More Developed Staff: Give employees a clear picture of where they fit into the organization, what information and skills get them to the next level, and their future career path. Send a clear message about available opportunities in the company, reducing turnover.
  • Better Engagement: Invest in workers through extensive screening, onboarding and training to get the right people in the right positions. Create a company culture of continuous improvement allowing all employees to do their best. Provide growth opportunities so staff members feel more motivated and excited for their jobs.
  • Fewer Competency Gaps: Identify areas for growth and improvement within the organization. Spot possible skill gaps and train or retrain employees who need extra information to optimize their performance.
  • Centralized Data: Eliminate messy spreadsheets, unorganized email changes and other ineffective compiling data methods. Use one centralized database to track communications, information, skills, performances and more information through the recruiting and training process.
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Talent Management
    • Continuous Conversation: Coach employees, drive teams and set OKR goals for the company. Enables employees to align their personal goals with team goals and allows for real-time feedback. Communicate between mentors and co-creators, giving them a place to discuss collaborative projects. Provide check-ins for staff, manager dashboards and open up communication lines between teams.
    • Performance and Competencies: Evaluate skill gaps and increase core competencies among staff. Provide a comprehensive review process for workers. Give everyone professional development opportunities and target areas of opportunity within an organization. Facilitates collaborative employee reviews, forecasts for future job and skill needs, agile development, bonus calculation and workflow management.
    • Talent Review: Provide HR managers with a bird’s eye view of skills within the company to seek out the best personnel for opportunities. Target up-and-coming employees with assessments, personalized analytics and development plans. Using a grid, predict future growth and engage in succession strategies.
    • Compensation: Review performance and salary to ensure high-value employees get adequately compensated. Provide a streamlined salary review through automated consolidation, decision-making, budget structures, and multiple currency management abilities.
  • Talent Acquisition
    • Recruiting: Run the job hunting process from start to finish, from making requests for positions to onboarding with embedded intelligence to streamline the workflow. Post the same description to many job boards at once, schedule interviews, parse resumes, get video essays for interviews and more.
    • Candidate Relationship Management: Build relationships with candidates and talent pools. Gather profiles through CV Parser and the browser extension, while capturing résumés and business cards through the Hello Talent app. Send reminders, see skills and history, use the social media aggregate function and more.
  • Core HR: Manage all aspects of HR with embedded intelligence, centralized records, user management and customization options. Use the system as the primary, secondary or hybrid part of the suite. Other capabilities include employee self-service, document generation, ID management, position management, online signatures and workforce analysis.
  • LMS and LCMS: Organize, deploy and oversee training with customized career and learning paths, technical information, agendas, performance management and registration. Comes with virtual classrooms, class catalogs, AICC and SCORM compliant content, blended learning, templates and content authoring. Integrates with various programs, HTML 5 and more.
    • Content: Provide pre-made content to instructors and learners alike. Includes customizable as well as general learning. Tailor training for specific company policies and processes. Choose from 35 providers of content and 120 channels that certify and update materials regularly.
  • Security: Ensures compliance with services and software that follow various standards, including ISO 27001:2013, ISAE 3402 and SSAE16. Host data in secure centers which have certified data protection through Conceptec.
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Product Ranking

#2

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HR Management Software

#476

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HR Management Software

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Analyst Rating Summary

85
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86
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76
53
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Availability and Scalability
Document Management
Professional Services and Maintenance
Succession Management
Employee Engagement
Availability and Scalability

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

UKG Pro
Talentsoft
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 82 86 76 100 97 95 92 71 97 94 81 92 100 85 78 84 0 53 69 12 72 54 82 10 72 59 68 45 2 8 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Talentsoft
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 69 92 100 50 40 75 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 4051 reviews
Great User Sentiment 125 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

87%
of users recommend this product

Talentsoft has a 'great' User Satisfaction Rating of 87% when considering 125 user reviews from 4 recognized software review sites.

4.2 (1497)
4.6 (26)
n/a
4.3 (63)
4.2 (601)
n/a
4.3 (531)
4.2 (31)
4.4 (1422)
4.3 (5)

Awards

SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.

Analysts' Pick Award
Document Management Award
Payroll Management Award
Succession Management Award
Professional Services and Maintenance Award

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Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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Customizability: Just under 90% of users who talked about customization were pleased with the bespoke options.
Useful for Recruiting: Commenters liked the talent acquisition in over 80% of reviews that discussed its recruiting capabilities.
Good Data Management: Reviewers who discussed the database liked the centralization and integrity of information in over 80% of comments mentioning it.
Excellent Functionality: Over 80% of users commenting on the features were pleased with them.
Time Saver: Commenters felt the system saved them time in over 80% of reviews discussing this benefit.
Multiple Languages: More than 80% of users who talked about using the tool in more than one language were pleased with the various language functionality, notably French.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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Lengthy Customization Process: Over 80% of users who talked about implementing custom elements said it was a long process.
Wouldn’t Recommend: About 60% of commenters who discussed whether they would recommend it or not said they wouldn’t advise others to use it.
LMS Functionality Lacking: Users were split on the eLearning capabilities, with over 50% that discussed it saying the LMS left something to be desired.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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Talentsoft is an HR program that provides talent management, recruiting, training and more. Reviewers were pleased with their data’s integrity and safety, the time-saving elimination of manual processes, the multiple language functionality, and felt the features worked well. The customization element was by far the most popular, with many reviewers discussing how the company worked with them to meet their unique needs. However, some noted that the process was incredibly lengthy. Users were also happy with the robust recruiting capabilities and said they often used talent acquisition. Other commenters were less pleased with the platform overall, saying they wouldn’t recommend it to others. The feature with the most mixed reviews was online learning. Many felt it was severely lacking and not a strong point. Overall, Talentsoft is a good option for medium-sized businesses looking for recruiting, core HR, and light training needs.

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