UKG Pro vs Maxwell Health

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Our analysts compared UKG Pro vs Maxwell Health based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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Maxwell Health provides cloud-based tools for HR management, COBRA, payroll, benefits, administration, reporting and compliance management. With a focus on benefits admin for small businesses, it helps employers provide generous plans to employees at low expenses.

Along with benefits, it provides access to information, digital onboarding and forms to improve employee engagement, satisfaction and organizational productivity. It’s fully functional on mobile devices.
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$100/User, Monthly
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Product Assistance

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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • Remote Connectivity: Employees can access, manage and shop for benefits, as well as engage in employee wellbeing using their mobile app. 
  • Save Time: Automate employee enrollment for benefits and HR-related tasks, helping managers and admins save time and focus on other crucial activities. 
  • Cut Paperwork: Decrease paperwork by replacing employment and onboarding documents and forms with electronic form signing. 
  • Manage Compliance: Receive better business strategy alignment and reduce expenses through overviews of PHI data, insurance carriers and ACA regulatory compliance. 
  • Improve Employee Experience: Employees can understand and compare benefits and mid-year changes, as well as access benefits information in an optimized way. 
  • Streamline Operations: Improve access to information with centralized benefits and employee information that’s managed, stored and accessible anytime via the online portal or mobile app. 
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Payroll: Provides a built-in payroll schedule calendar, as well as deduction and demographic insights via the payroll interface. API integration syncs benefits information in real time. 
  • Mobile App: Helps users view, access, edit and manage benefits and health solutions from anywhere. 
  • COBRA: Manages COBRA administration and facilitates compliance for seamless operations. Prepopulates COBRA event information and runs eligibility reports, which can be viewed, downloaded and shared. 
  • HR Management: Optimizes and streamlines HR functions through employee data management. Includes onboarding that has automated signing and reviews on e-documents to improve employee engagement. 
  • Benefits Administration and Enrollment: Supports employee online enrollment with dashboards that simplify the process, making enrollment quick for employees and administrators. 
  • Synchronized Integrations: Provides data synchronization via partnership with major insurance carriers, third-party administrators, HR information systems and payroll vendors. 
  • Marketplace: Pick and curate customized benefits packages including nontraditional and ancillary offerings. 
  • Reporting: Supports customized reporting for employee census, benefits, payroll and more with the help of real-time insights. 
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Product Ranking

#2

among all
HR Management Software

#172

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 82 86 76 100 97 95 92 71 97 94 81 92 100 85 78 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 69 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4051 reviews
Great User Sentiment 64 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

87%
of users recommend this product

Maxwell Health has a 'great' User Satisfaction Rating of 87% when considering 64 user reviews from 3 recognized software review sites.

4.2 (1497)
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Awards

SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.

Analysts' Pick Award
Document Management Award
Payroll Management Award
Succession Management Award
Professional Services and Maintenance Award

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Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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Streamlined Onboarding: New hires can easily complete required paperwork, select benefits, and learn about company policies, all within a single platform. This reduces administrative burden and ensures a smooth transition for new employees.
Simplified Benefits Administration: Maxwell Health offers a user-friendly interface for managing employee benefits, including enrollment, changes, and terminations. The platform also provides tools for communicating benefits information to employees and tracking enrollment data.
Employee Self-Service: Employees can access their benefits information, make changes to their coverage, and get answers to their questions through a convenient online portal. This empowers employees to take control of their benefits and reduces the workload for HR staff.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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Limited Customization: The platform's rigidity can be frustrating for HR teams with unique or complex needs, especially when it comes to benefits administration and open enrollment processes.
Mobile App Shortcomings: The mobile app's functionality falls short of the desktop version, leading to a disjointed user experience for employees who prefer mobile access.
Customer Support Challenges: Getting timely and effective assistance from Maxwell Health's customer support can be difficult, leaving HR professionals feeling stranded when issues arise.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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Maxwell Health has been making waves in the HR tech world, but is it all hype or the real deal? Let's dive into what users have been saying over the past year. Maxwell Health shines when it comes to streamlining benefits administration. Users rave about the platform's intuitive interface and automation features, which save HR teams tons of time and effort. The ability to easily manage employee onboarding, open enrollment, and benefits communication is a major plus. Maxwell Health also stands out for its focus on employee engagement. The platform offers a personalized experience for employees, with easy access to benefits information, wellness programs, and decision support tools. This focus on employee well-being is a key differentiator for Maxwell Health, as it helps companies foster a more positive and productive work environment. However, no software is perfect. Some users have noted that Maxwell Health's reporting capabilities could be more robust, and that the platform can be a bit pricey for smaller businesses. Additionally, while the software integrates with many popular payroll and HRIS systems, there may be limitations depending on your specific tech stack. So, who is Maxwell Health best suited for? Mid-sized to large companies looking to level up their benefits administration and employee engagement will find Maxwell Health to be a valuable asset. The platform's comprehensive features and user-friendly design make it a great choice for organizations that want to streamline HR processes and create a more positive employee experience. However, smaller businesses or those with limited budgets may want to explore more cost-effective options. Ultimately, the best way to determine if Maxwell Health is the right fit for your company is to take advantage of their free trial and see for yourself.

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