UKG Pro vs HRweb

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Our analysts compared UKG Pro vs HRweb based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

HRweb Software Tool

Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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HRweb is a comprehensive software solution designed to streamline HR management tasks, including employee tracking, performance reviews, time-off management, and compliance monitoring. It is particularly well-suited for small to mid-sized businesses seeking an efficient and user-friendly platform to manage their HR processes. The software's intuitive interface and robust functionality make it an attractive option for organizations looking to enhance their HR operations without the complexity of larger systems.

Key benefits of HRweb include improved organizational efficiency, enhanced employee engagement, and simplified compliance management. Popular features encompass performance management tools, time and attendance tracking, and detailed reporting capabilities. Users often praise the software for its ease of use and the ability to customize features to meet specific business needs.

While pricing details for HRweb are not readily available, it is advisable for potential users to contact SelectHub for a tailored pricing quote based on their unique requirements. This ensures that businesses receive a solution that aligns with their budget and operational needs.

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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • Smooth Onboarding: Provide a smooth onboarding process for new employees with paperless, automated onboarding. This enables new employees to get off with a productive start, which will lead to better employee engagement and retention. 
  • Avoid Absenteeism: Decrease absenteeism on your staff with the time and attendance module that lets employees clock in and clock out from anywhere. 
  • Streamline the Review Process: Use customizable templates when creating review criteria and statistics from the goal management feature to put together performance reviews quickly. All of the information you need and how to put it together is in one place, ensuring a streamlined review process. 
  • Monitor Employees: Closely monitor employees with comprehensive employee tracking capabilities, including behavior tracking. 
  • Hire the Best Talent: Locate, track and manage the best talent for open positions within an organization. Manage candidates effectively through each step of the hiring process and filter out the best candidate. 
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Time and Attendance: The complete time and attendance tracking system allows employees to clock in and out from anywhere. It also processes time-off requests with the express approval interface that managers can easily access. 
  • Performance Management: The performance management feature handles employee goal management and performance reviews. Customizable templates and pre-written questions simplify the process. It supports 360-degree reviews, peer reviews and self-appraisals. 
  • Applicant Tracking: Track candidates throughout the hiring process and filter out the best candidates to hire at the organization with applicant tracking tools. Users can also create their career center that allows them to apply for jobs within. It also integrates with ZipRecruiter. 
  • Onboarding: The paperless, automated onboarding system ensures new employees understand every process and essential information. 
  • Employee Tracking: Track detailed employee history, such as emergency contacts, addresses, benefits and compensation history. This feature-rich HR module also includes compensation management, job history, full benefits administration and EEOC reports. 
  • Employee Behavior Tracking: Track employee incidents, training and accomplishments. 
  • Seamless Integration of Data: It integrates with QuickBooks, ADP and Ziprecruiter. 
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Product Ranking

#2

among all
HR Management Software

#220

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 82 86 76 100 97 95 92 71 97 94 81 92 100 85 78 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 69 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4051 reviews
Great User Sentiment 51 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

84%
of users recommend this product

HRweb has a 'great' User Satisfaction Rating of 84% when considering 51 user reviews from 3 recognized software review sites.

4.2 (1497)
4.3 (2)
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4.15 (5)

Awards

SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.

Analysts' Pick Award
Document Management Award
Payroll Management Award
Succession Management Award
Professional Services and Maintenance Award

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Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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User-Friendly Interface: HRweb is praised for its intuitive design, allowing for quick adaptation and ease of use.
Centralized Data Management: Users appreciate the convenience of having all HR information stored in one central location.
Employee Self-Service: The software empowers employees to manage their own time-off requests and access personal HR information.
Automated Workflows: HRweb streamlines tasks like onboarding and performance reviews, saving HR managers valuable time.
Robust Reporting: The software provides comprehensive reporting capabilities, offering insights into HR data for informed decision-making.
Seamless Integrations: HRweb integrates with popular platforms like QuickBooks and ZipRecruiter, ensuring smooth data flow between systems.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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User Experience: Some users have reported that the system's user interface isn't intuitive and could benefit from enhancements for improved usability.
Limited Features: Users have expressed a desire for additional features tailored to address specific business requirements, suggesting that the current feature set may not be comprehensive enough for all businesses.
Difficult Implementation: Some users have found the implementation process to be challenging, particularly when integrating with certain versions of QuickBooks, leading to potential setup roadblocks.
Recruitment Module Shortcomings: The recruitment feature has been criticized for being cumbersome and deterring applicants, potentially hindering the hiring process.
Lack of Change Tracking: The absence of change tracking makes it difficult to identify who made specific modifications to employee data, creating accountability challenges.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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Is HRweb a catch-all solution for businesses seeking to streamline their HR processes? User reviews from the past year suggest that it's a worthwhile contender. HRweb has garnered praise for its user-friendly interface, making it easy for HR professionals to navigate and manage employee data. Its robust reporting capabilities provide valuable insights into workforce trends, enabling data-driven decision-making. A standout feature is its seamless integration with popular platforms like QuickBooks and ZipRecruiter, simplifying payroll and recruitment processes. However, some users have pointed out that while the system is generally intuitive, there can be a learning curve for more complex features, such as setting user permissions. Overall, HRweb is best suited for small to mid-sized businesses looking for a comprehensive HR solution that centralizes data, automates tasks, and offers self-service options for employees. Its strengths lie in its ease of use, robust reporting, and seamless integrations, making it a valuable tool for businesses seeking to optimize their HR workflows.

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Screenshots

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