SuccessFactors vs Oracle HCM Cloud

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Our analysts compared SuccessFactors vs Oracle HCM Cloud based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SuccessFactors HR by SAP is a comprehensive human capital management (HCM) solution designed for businesses of all sizes across various industries.

This cloud-based software is ideal for organizations looking to streamline basic HR functions while also driving strategic initiatives and planning. Users appreciate its advanced features for recruitment management, onboarding, time off tracking, time off planning, and goal structure flexibility, which enhance employee engagement and streamline HR processes.

In contrast, some users find the overall user interface to be outdated and clunky on certain pages. Additionally, the software’s extensive capabilities can make it complex to learn and require a time investment to fully understand and leverage its sophisticated features.

Regardless of your industry, finding and hiring the right talent quickly is a major challenge. SuccessFactors HR tackles this with advanced recruitment tools that streamline the hiring process, from job requisition to candidate selection.

SuccessFactors ranks in our list of the top five overall HR products and the top ten for applicant tracking, benefits management, compensation management, document management, onboarding, self service, learning management, performance management and more.

It uses AI and machine learning to enhance candidate matching and speed up recruitment, making it easier to find and onboard top talent.

Flexible goal structures and comprehensive onboarding solutions boost employee engagement and retention. These features help set clear performance objectives, track progress, and create a more engaging onboarding experience, contributing to a positive workplace culture and better retention.

SuccessFactors HR simplifies time off management with its accessible tracking and planning features, allowing employees to easily request and manage leave.

Benefits scenario modeling is available with workarounds, compared to some competitors like UKG Pro and Oracle HCM Cloud that don’t currently support it. As a leader in document management, it earns our highest score for tax document automatic generation, access controls and document sharing.

SuccessFactors HR pricing varies based on organization size, the specific modules required and the level of customization needed. SAP typically provides customized pricing based on the organization's needs and the scale of implementation.

For an accurate quote, businesses should contact SAP or an authorized SAP partner to discuss their specific requirements and receive a tailored pricing proposal.

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Oracle HCM Cloud, also known as Oracle Fusion Cloud HCM, is a full-featured set of tools designed to help with modern HR and talent management. With a user sentiment of 83% and a product score of 84, it earns recognition as one of our top five HR products. It’s also featured as number one on our leaderboard for applicant tracking and platform capabilities.

It combines advanced analytics and various modules to meet your diverse HR needs, whether you're operating on a smaller scale or at a global organization.

HCM Analytics within Oracle Cloud shines a light on key workforce insights, helping even entry-level HR professionals make informed decisions about diversity, employee retention and talent acquisition.

Modules like workforce management, talent profiles, diversity and inclusion, and performance management are pre-built for quick deployment and usage so your team can hit the ground running without having to customize everything from scratch.

The human resources component offers core functionalities, including benefits administration, workforce directory and predictive workforce modeling. It ensures compliance with local regulations while enhancing operational efficiency through features like HR help desk support, advanced HCM controls using AI and a digital assistant for streamlined processes.

Talent management capabilities encompass recruiting, onboarding, performance tracking, career development and succession planning.

Users appreciate 24/7 support via chat and phone, managing the entire employee lifecycle in one place, and a design that's simple and easy to navigate. On the flip side, some users had a hard time customizing the system and found implementation tricky.

Pricing starts at $4 per employee per month, and you can request a free trial.

Overall, when it comes to accurately monitoring and assessing employee performance, ensuring the secure handling and storage of employees and managing the recruitment process, Oracle HCM Cloud is good to have in your corner.

It also lands in our top ten for several major categories, such as benefits management, compensation management, employee onboarding, employee self service and learning management, just to name a few.

It fully supports certifications and G Suite and Office 365 integrations. With additional modules, it allows AI-based dashboard views, which leading competitors UKG Pro, Paycor and SuccessFactors don't currently support.

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Product Assistance

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Product Insights

  • Provide a Digital Boardroom: Consolidate data from various sources to get a complete view across departments. Tools for what-if scenarios and ad hoc analysis drive better decisions and shape your business strategy.
  • Close Skills Gaps: Help employees pick up the skills they need to advance and cover any weak points in your company with continuous learning. This capability helps close the skills gap and sets your organization up for success.
  • Operate Globally: Check eligibility, control data according to GDPR, handle work permits and visas, and comply with local labor laws.
  • Enhance Your Employee Experience: Enjoy access to real-time data on overtime, accruals and employee pay info. Employees can also contact the HR department via tickets, phone, email or chat.
  • Integrate HR: Get a one-stop platform for all your core HR needs through Employee Central. It seamlessly connects with other modules, giving you a smooth and consistent HR experience.
  • Work Anywhere: Say hello to HR on the go with mobile options for several of the suite modules. View pay stubs, access training resources, complete timesheets and request time off.
  • Get Feedback: Let your HR team generate and distribute surveys to analyze employee engagement in real time. According to our data, SuccessFactors fully supports 360-degree feedback and feedback reports.
  • Add HR Extensions: Make managing a global workforce easier with the Kronos time management app. It helps boost employee engagement and keeps time management clear and straightforward. It integrates with background screening software, learning management systems and data integration platforms.
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  • Leverage the Employee Experience Platform (Oracle ME): Personalize guidance and communication to boost engagement. Utilize modules like HCM Communicate, Journeys, Celebrate, Grow, and Touchpoints to support continuous development and ensure employees feel valued throughout their careers.
  • Ease Data-Driven Decision-Making: Harness HCM Analytics for pre-built and customizable analytics capabilities. Monitor, align and act on critical workforce insights to make informed decisions. Enjoy top-rated features such as custom filters, pre-built reports and report scheduling.
  • Streamline End-to-End HR Management: Manage everything from hiring and onboarding to ongoing employee engagement. Ensure compliance with legal and company standards while offering self-service options for personal data management, PTO requests, and payslip access.
  • Ensure Global Compliance: Maintain adherence to local regulations with Oracle HCM Cloud’s global compliance feature. Support legislative requirements across 200+ countries and jurisdictions, including industry-specific and union agreements, using rule-driven workflows.
  • Customize Benefits Management: Tailor benefits programs to meet organizational needs and integrate seamlessly with Oracle Payroll. Manage plan rates and coverage efficiently while enjoying top-ranked features like ACA Eligibility Calculation, COBRA Administration, and Life Event Management.
  • Enhance Workforce Modeling and Predictions: Use predictive analytics to proactively manage workforce risks like attrition. Employ tools for workforce planning and scenario modeling to adapt to changing business needs and optimize long-term workforce strategies.
  • Strengthen Advanced HCM Controls: Improve security and compliance with AI-driven fraud and error prevention mechanisms. Ensure data integrity and regulatory compliance through sensitive access certification and segregation of duties (SOD) analysis.
  • Configure with the Experience Design Studio: Personalize workflows and validate data according to company policies and local regulations without coding. Tailor user views based on roles, geography, or business units to enhance user adoption and satisfaction.
  • Centralize with Activity Centers: Offer centralized workspaces for employees, managers, recruiters and payroll specialists. Provide tailored insights and support tools to enhance productivity and engagement, focusing on essential activities to drive workplace efficiency and employee satisfaction.
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  • Joule: Use a virtual assistant to guide employees through the feedback process with easy-to-follow steps and prompts. Joule lets employees update their info right away (like location and working hours) without bouncing around multiple screens. It also streamlines promotion requests by guiding managers through the process and setting effective dates.
  • Automatic Tax Document Generation: Generate essential tax documents automatically, reducing administrative workload and ensuring compliance with tax regulations.
  • Payroll: Simplify payroll with automated pay calculations while ensuring compliance with both local and international rules to function globally. Plus, the self-service option lets employees easily access their information.
  • Time and Attendance Management: Automate time-consuming tasks like calculating hours worked and managing absences to make scheduling more efficient.
  • Recruiting and Onboarding: Create profiles, apply for jobs and track applications through a career portal. Employees can share openings and earn rewards for referrals. Recruiters can manage interviews based on candidate availability and location and provide a personalized onboarding experience.
  • Learning and Development: Use the earning management system (LMS) for all your learning needs, from succession planning to career development. It handles assessments, offline courses, training schedules, and tracking employee progress and course completion.
  • Performance and Compensation: Track employee performance to find top talent while providing feedback to help your team set and achieve goals. Reward employees with compensation programs and keep your numbers in line with budget modeling.
  • Workforce Planning: Modeling and analysis features provide insight into financials and scenario-based outcomes. Allocate resources effectively with budget planning, anticipate staffing requirements with workforce forecasting and reduce schedule conflicts with alerts.
  • Personalized Recommendations: The benefits plan recommendation tool offers a personalized ranking of benefits plans, providing employees with tailored recommendations to better meet their specific needs.
  • HR Analytics: Understand your company's data with insights on performance, turnover, diversity and more. Benchmark against peers and analyze HR data in detail. Use dashboards and reports to identify issues and spot trends.
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  • Global Human Resources: The software streamlines global, local, and industry-specific needs, driving efficiency across cultures and countries. It offers work-life solutions, an HR help desk, a workforce directory, strategic planning, modeling, predictions, and payroll and benefits management.
  • Employee Information: Employees can manage their personal information, benefit enrollments, absences and leaves, as well as view reimbursement slips and total compensation.
  • Worker Lifecycle: This feature supports end-to-end employee management — hiring, management and termination — keeping applicable legislation and global practices in view.
  • Rule-Driven Processing: The suite helps manage unions, collective labor, worker agreements and policies while staying compliant.
  • Talent Management: The talent management cloud empowers talent lifecycle stages so employers can hire the right people, nurture growth and employee development, manage succession, and more.
  • AI Apps: Artificial intelligence and data-driven functionalities improve the candidate pool quality, increase employee engagement, decrease time to hire and optimize organizational processes.
  • Advanced HCM Controls: This function helps control exception workflows, automate analysis to comply with privacy regulations like GDPR and prevent payroll errors.
  • Workforce Management: Workforce management solutions help talent managers build an agile workforce through effortless time and labor tracking, time calculation, cost control, and managed compliance risks.
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Product Ranking

#5

among all
HR Management Software

#4

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

79
84
95
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73
67
82
89
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Availability and Scalability
Document Management
Platform Security
Applicant Tracking and Recruiting
Succession Management
Availability and Scalability
Platform Capabilities
Platform Security
User Support
Employee Self Service

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SuccessFactors
Oracle HCM Cloud
+ Add Product + Add Product
Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 95 73 82 100 28 86 87 84 73 87 88 92 95 76 63 97 67 89 79 39 94 98 84 96 93 100 97 98 76 92 0 25 50 75 100
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64%
82%
18%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

SuccessFactors
Oracle HCM Cloud
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 64 100 100 50 53 100 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 2892 reviews
Great User Sentiment 1530 reviews
82%
of users recommend this product

SuccessFactors has a 'great' User Satisfaction Rating of 82% when considering 2892 user reviews from 5 recognized software review sites.

83%
of users recommend this product

Oracle HCM Cloud has a 'great' User Satisfaction Rating of 83% when considering 1530 user reviews from 5 recognized software review sites.

4.7 (21)
4.1 (14)
3.9 (665)
3.7 (528)
4.0 (275)
4.3 (59)
4.4 (793)
4.7 (292)
4.0 (1138)
4.2 (637)

Awards

SelectHub research analysts have evaluated SuccessFactors and concluded it earns best-in-class honors for Document Management.

Document Management Award

SelectHub research analysts have evaluated Oracle HCM Cloud and concluded it earns best-in-class honors for Applicant Tracking and Recruiting, Platform Capabilities and User Support.

Applicant Tracking and Recruiting Award
Platform Capabilities Award
User Support Award

Synopsis of User Ratings and Reviews

Support Quality: The support team is highly regarded for its responsiveness and customer service. It’s praised for being helpful and treating customers well, although there can be occasional wait times for resolution.
One-Stop-Shop for HR: Most users appreciate the system's ability to integrate various HR functions into a single platform, which can streamline processes and reduce the total cost of ownership (TCO).
Goal Setting Flexibility: The learning module is seen as robust and flexible, making it easy to set and manage goals. Users can select from a library of goals or add their own, which facilitates effective goal setting and tracking.
Recruitment Management: According to most users, the recruitment module eases the entire process, including job postings, candidate selection, resume evaluation, interview scheduling and offer management. The applicant tracking and AI-assisted screening features were noted for improving time to hire.
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Usability: Oracle HCM is praised for its intuitive and visually appealing user interface, which makes it easy for beginners to learn and navigate. The system’s workflows streamline processes, enhancing productivity and minimizing non-value-added work.
Functionality and Integration: The tool excels in integrating various HR functions into a single platform, offering good connectivity and the ability to define and execute global templates. This integration supports enhanced analytics, real-time reporting and a unified HR experience across different countries.
Customer Support: The sales and technical teams are noted for their people-oriented approach and strong support. Oracle HCM has improved its customer engagement model and actively works to understand and respond to customer feedback.
Flexibility and Adaptability: The product's extensible configuration allows it to adapt to an organization’s specific needs, making it easier to tailor the application.
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Getting Started: Many find SAP SuccessFactors complex, especially for new users. The system is described as intricate and sophisticated, leading to a steep initial learning curve.
Reporting Woes: Users find the reporting options pretty restricted, with not much room to customize dashboards and reports. This lack of flexibility makes it tough to tailor reports to fit specific needs.
User Experience and Interface: The user interface (UI) has received mixed feedback. Some users feel it's outdated and clunky, with hiccups like confusing time-off calculations and cumbersome goal-setting processes.
Updates: While the support team is effective at troubleshooting integration issues, some users have experienced release-related breakdowns. On the flip side, other users noted recent updates have improved the UI, making it easier to navigate with new icons and better drill-downs.
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Customization Limits: While the system is generally flexible, it has limitations in areas such as user rights management and the ability to introduce new ideas to Oracle Development. There’s room for improvement in how user rights and areas of responsibility are managed.
Communication Inconsistency: There is a noted inconsistency in user communication within the app. For example, email notifications and other communication features vary in sophistication, affecting the overall customer experience.
Quarterly Releases: The frequency of updates (four times a year) is viewed as too frequent by some users, creating challenges in managing and implementing these updates effectively. While initially challenging, users generally adapt over time.
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SuccessFactors provides full integration with all HR modules and can connect to other SAP solutions, such as finance to materials. With extensive customization, integration and analytics, it can be of great use for planning, developing and implementing HR strategies.According to our analysts, SAP SuccessFactors scores a 79, leading in applicant tracking and recruiting, document management, and succession management.It includes AI-assisted screening, LinkedIn applicant prospecting, automated tax documents, succession planning, offline course access and employee lifecycle tracking, helping HR cover core tasks today and plan for the future.It’s gotten praise for its strong support team, which is responsive and customer-focused, although users sometimes experience delays in resolving issues. The platform excels as a comprehensive HR solution, integrating various functions into a single system that streamlines processes and reduces costs.While there's a learning curve for most, the majority found it worth the work to centralize all things HR, especially with its AI capabilities. Recent updates have improved the UI design, though some users indicate growing pains with release-related glitches and complex integrations.SAP SuccessFactors pricing starts at $10 per user per month with a free trial.SuccessFactors makes recruitment easier with tools for job postings, tracking candidates, evaluating resumes and managing interviews. Its AI-assisted screening matches candidates to job requirements more efficiently.The onboarding module speeds up the process for new hires by automating paperwork, setting up training and ensuring a smoother transition into the company. Overall, SuccessFactors helps identify and nurture internal talent for future leadership roles, creating a smooth succession plan and minimizing the impact of turnover.

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According to our data, Oracle HCM Cloud leads in succession management, reporting, applicant tracking, and recruiting and payroll management.Oracle HCM Cloud is tailored to meet diverse human capital management needs across various industries for businesses of all sizes. Users commonly appreciate its seamless integration capabilities and user-friendly mobile access. The platform's robust management features ensure reliable maintenance and security for data privacy.However, initial setup can be challenging, requiring a learning curve for new users. Feedback from users highlights areas such as referral tracking, interview feedback workflows and job offer processes that lack customization options.Additionally, some users have noted limitations in the reporting functionality, suggesting room for improvement in data analysis capabilities.Oracle HCM Cloud operates on a pricing model starting from $4 per employee per month, making it accessible for varying business sizes. It offers a free trial for prospective users to explore before committing.Training resources include live online sessions, videos and webinars. It also has comprehensive support options such as email, phone, chat, FAQs, forums, a help desk, knowledge base and a ticketing system. 24/7 live support ensures assistance is available whenever needed.Industries commonly leveraging Oracle HCM Cloud include technology, finance, healthcare, manufacturing, and retail sectors, benefiting from its scalable solutions and tailored industry-specific functionalities.Oracle HCM is well-regarded for its user-friendly interface, effective integration of HR functions, and strong customer support. It provides significant benefits in streamlining HR processes and enhancing data reliability.In contrast, it struggles with customization, mobile application robustness and user communication. The quarterly release cycle can also be a hurdle for some organizations, though it typically becomes more manageable over time.Organizations with robust in-house IT capabilities are particularly well-positioned to deploy and manage Oracle HCM Cloud effectively, maximizing its potential benefits for their HR management needs.

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Top Alternatives in HR Management Software


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