SuccessFactors vs Cornerstone OnDemand

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Our analysts compared SuccessFactors vs Cornerstone OnDemand based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SuccessFactors HR by SAP is a comprehensive human capital management (HCM) solution designed for businesses of all sizes across various industries.

This cloud-based software is ideal for organizations looking to streamline basic HR functions while also driving strategic initiatives and planning. Users appreciate its advanced features for recruitment management, onboarding, time off tracking, time off planning, and goal structure flexibility, which enhance employee engagement and streamline HR processes.

In contrast, some users find the overall user interface to be outdated and clunky on certain pages. Additionally, the software’s extensive capabilities can make it complex to learn and require a time investment to fully understand and leverage its sophisticated features.

Regardless of your industry, finding and hiring the right talent quickly is a major challenge. SuccessFactors HR tackles this with advanced recruitment tools that streamline the hiring process, from job requisition to candidate selection.

SuccessFactors ranks in our list of the top five overall HR products and the top ten for applicant tracking, benefits management, compensation management, document management, onboarding, self service, learning management, performance management and more.

It uses AI and machine learning to enhance candidate matching and speed up recruitment, making it easier to find and onboard top talent.

Flexible goal structures and comprehensive onboarding solutions boost employee engagement and retention. These features help set clear performance objectives, track progress, and create a more engaging onboarding experience, contributing to a positive workplace culture and better retention.

SuccessFactors HR simplifies time off management with its accessible tracking and planning features, allowing employees to easily request and manage leave.

Benefits scenario modeling is available with workarounds, compared to some competitors like UKG Pro and Oracle HCM Cloud that don’t currently support it. As a leader in document management, it earns our highest score for tax document automatic generation, access controls and document sharing.

SuccessFactors HR pricing varies based on organization size, the specific modules required and the level of customization needed. SAP typically provides customized pricing based on the organization's needs and the scale of implementation.

For an accurate quote, businesses should contact SAP or an authorized SAP partner to discuss their specific requirements and receive a tailored pricing proposal.

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Cornerstone OnDemand is a cloud-based talent and performance management product. Together with its subsidiaries, it helps companies cater to their people development and management needs, handling the employee lifecycle from start to end. Five modules support recruiting, learning, performance and content management. It can be accessed from anywhere at any time, regardless of the user’s location or device type.
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$10/User, Monthly
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Tailored to your specific needs
$6/User, Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Provide a Digital Boardroom: Consolidate data from various sources to get a complete view across departments. Tools for what-if scenarios and ad hoc analysis drive better decisions and shape your business strategy.
  • Close Skills Gaps: Help employees pick up the skills they need to advance and cover any weak points in your company with continuous learning. This capability helps close the skills gap and sets your organization up for success.
  • Operate Globally: Check eligibility, control data according to GDPR, handle work permits and visas, and comply with local labor laws.
  • Enhance Your Employee Experience: Enjoy access to real-time data on overtime, accruals and employee pay info. Employees can also contact the HR department via tickets, phone, email or chat.
  • Integrate HR: Get a one-stop platform for all your core HR needs through Employee Central. It seamlessly connects with other modules, giving you a smooth and consistent HR experience.
  • Work Anywhere: Say hello to HR on the go with mobile options for several of the suite modules. View pay stubs, access training resources, complete timesheets and request time off.
  • Get Feedback: Let your HR team generate and distribute surveys to analyze employee engagement in real time. According to our data, SuccessFactors fully supports 360-degree feedback and feedback reports.
  • Add HR Extensions: Make managing a global workforce easier with the Kronos time management app. It helps boost employee engagement and keeps time management clear and straightforward. It integrates with background screening software, learning management systems and data integration platforms.
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  • Attract the Right Talent: Showcase brand values and company culture via interactive media. An intuitive application mechanism, along with creative media, helps attract more quality job seekers and brings the right talent. 
  • Identify the Best Fit: Talent managers have a comprehensive view of the talent pool. They can receive suggestions and analyze candidates based on set requisition criteria to identify the best fit applicants. 
  • Simplified Hiring Process: Create automated workflows that simplify hiring procedures. Leverage detailed insights in a central place for candidate requisition purposes. 
  • Effective Employee Onboarding: Talent managers can create customized onboarding portals for hiring. Having a tailor-made, self-paced and interactive content platform helps eliminate challenges associated with onboarding. 
  • Data-Driven Decision Making: Track employee performance and visualize data with configurable analytics to make faster and more informed decisions. 
  • Optimized Employee Training: Provide a modern and optimized learning experience with automated assignments, optional and recommended content, powerful searching, self-driven browsing for employee development and more. 
  • On-Going Performance Development: Engage, inspire, motivate and coach employees to improve performance, achieve organizational alignment and build business agility. 
  • Easy Deployment: Easily deploy content in any form, like interactive assignments, quizzes, videos and more, using self-developed content or content curated by Cornerstone OnDemand. 
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  • Joule: Use a virtual assistant to guide employees through the feedback process with easy-to-follow steps and prompts. Joule lets employees update their info right away (like location and working hours) without bouncing around multiple screens. It also streamlines promotion requests by guiding managers through the process and setting effective dates.
  • Automatic Tax Document Generation: Generate essential tax documents automatically, reducing administrative workload and ensuring compliance with tax regulations.
  • Payroll: Simplify payroll with automated pay calculations while ensuring compliance with both local and international rules to function globally. Plus, the self-service option lets employees easily access their information.
  • Time and Attendance Management: Automate time-consuming tasks like calculating hours worked and managing absences to make scheduling more efficient.
  • Recruiting and Onboarding: Create profiles, apply for jobs and track applications through a career portal. Employees can share openings and earn rewards for referrals. Recruiters can manage interviews based on candidate availability and location and provide a personalized onboarding experience.
  • Learning and Development: Use the earning management system (LMS) for all your learning needs, from succession planning to career development. It handles assessments, offline courses, training schedules, and tracking employee progress and course completion.
  • Performance and Compensation: Track employee performance to find top talent while providing feedback to help your team set and achieve goals. Reward employees with compensation programs and keep your numbers in line with budget modeling.
  • Workforce Planning: Modeling and analysis features provide insight into financials and scenario-based outcomes. Allocate resources effectively with budget planning, anticipate staffing requirements with workforce forecasting and reduce schedule conflicts with alerts.
  • Personalized Recommendations: The benefits plan recommendation tool offers a personalized ranking of benefits plans, providing employees with tailored recommendations to better meet their specific needs.
  • HR Analytics: Understand your company's data with insights on performance, turnover, diversity and more. Benchmark against peers and analyze HR data in detail. Use dashboards and reports to identify issues and spot trends.
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  • Enable an Integrated Ecosystem: Select from a range of pre-built integrations and quickly plug in to the most suitable choice. Having an integrated and holistic ecosystem helps support organizational needs effectively. 
  • Applicant Experience: Recruiting tools include applicant tracking and an easy-to-configure website that help improve the overall experience of applicants. 
  • Learning Management: Offers numerous learning experiences. Consists of informal learning, delivery method management and reporting, all in one place. 
  • Machine Learning: Recommends content to learners, helping them improve self-driven development via quality content. 
  • Robust Partner Ecosystem: Helps extend the life of systems existing at partner organizations, minimizes disruption, and maintains effective localizations and customizations. 
  • Audit Insights: Supports administering and auditing employee record changes. Audits are carried out with minimal risk and aim to align talent management to the organization's talent strategy. 
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Product Ranking

#5

among all
HR Management Software

#26

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

79
73
95
96
73
42
82
70
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Availability and Scalability
Document Management
Platform Security
Applicant Tracking and Recruiting
Succession Management
Availability and Scalability
Employee Engagement
Learning Management
Succession Management
Performance Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SuccessFactors
Cornerstone OnDemand
+ Add Product + Add Product
Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 95 73 82 100 28 86 87 84 73 87 88 92 95 76 63 96 42 70 93 100 85 67 100 64 98 86 92 100 45 65 0 25 50 75 100
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67%
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64%
64%
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36%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

SuccessFactors
Cornerstone OnDemand
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 64 100 100 50 42 92 0 25 50 75 100
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83%
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 2892 reviews
Great User Sentiment 1252 reviews
82%
of users recommend this product

SuccessFactors has a 'great' User Satisfaction Rating of 82% when considering 2892 user reviews from 5 recognized software review sites.

84%
of users recommend this product

Cornerstone OnDemand has a 'great' User Satisfaction Rating of 84% when considering 1252 user reviews from 5 recognized software review sites.

4.7 (21)
5.0 (21)
3.9 (665)
4.1 (464)
4.0 (275)
4.3 (211)
4.4 (793)
4.3 (157)
4.0 (1138)
4.2 (399)

Awards

SelectHub research analysts have evaluated SuccessFactors and concluded it earns best-in-class honors for Document Management.

Document Management Award

SelectHub research analysts have evaluated Cornerstone OnDemand and concluded it earns best-in-class honors for Employee Engagement, Learning Management and Succession Management.

Employee Engagement Award
Learning Management Award
Succession Management Award

Synopsis of User Ratings and Reviews

Support Quality: The support team is highly regarded for its responsiveness and customer service. It’s praised for being helpful and treating customers well, although there can be occasional wait times for resolution.
One-Stop-Shop for HR: Most users appreciate the system's ability to integrate various HR functions into a single platform, which can streamline processes and reduce the total cost of ownership (TCO).
Goal Setting Flexibility: The learning module is seen as robust and flexible, making it easy to set and manage goals. Users can select from a library of goals or add their own, which facilitates effective goal setting and tracking.
Recruitment Management: According to most users, the recruitment module eases the entire process, including job postings, candidate selection, resume evaluation, interview scheduling and offer management. The applicant tracking and AI-assisted screening features were noted for improving time to hire.
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Reporting: The reporting feature is simple to use and intuitive, with several options to choose from, according to 90% of reviews on reporting.
Robust Learning Module: It constantly stays up-to-date with the latest and effective learning trends to provide a better user experience, as indicated by 100% of reviews mentioning learning features.
All-in-One Solution: Cornerstone OnDemand is a complete solution for all performance management needs of companies in all industries, according to all reviews on this aspect.
Regular Updates: The platform consistently releases updates to serve users better, according to all reviews on software updates.
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Getting Started: Many find SAP SuccessFactors complex, especially for new users. The system is described as intricate and sophisticated, leading to a steep initial learning curve.
Reporting Woes: Users find the reporting options pretty restricted, with not much room to customize dashboards and reports. This lack of flexibility makes it tough to tailor reports to fit specific needs.
User Experience and Interface: The user interface (UI) has received mixed feedback. Some users feel it's outdated and clunky, with hiccups like confusing time-off calculations and cumbersome goal-setting processes.
Updates: While the support team is effective at troubleshooting integration issues, some users have experienced release-related breakdowns. On the flip side, other users noted recent updates have improved the UI, making it easier to navigate with new icons and better drill-downs.
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Customer Service: All reviews on customer service indicated that the response and resolution times are slow.
Learning Curve: According to 80% of reviews on this feature, there’s a steep learning curve and adapting to the system is time-consuming and complex for new users.
Mobile App: It has a slow and underdeveloped mobile app compared to the web platform, according to all reviews referring to this feature.
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SuccessFactors provides full integration with all HR modules and can connect to other SAP solutions, such as finance to materials. With extensive customization, integration and analytics, it can be of great use for planning, developing and implementing HR strategies.According to our analysts, SAP SuccessFactors scores a 79, leading in applicant tracking and recruiting, document management, and succession management.It includes AI-assisted screening, LinkedIn applicant prospecting, automated tax documents, succession planning, offline course access and employee lifecycle tracking, helping HR cover core tasks today and plan for the future.It’s gotten praise for its strong support team, which is responsive and customer-focused, although users sometimes experience delays in resolving issues. The platform excels as a comprehensive HR solution, integrating various functions into a single system that streamlines processes and reduces costs.While there's a learning curve for most, the majority found it worth the work to centralize all things HR, especially with its AI capabilities. Recent updates have improved the UI design, though some users indicate growing pains with release-related glitches and complex integrations.SAP SuccessFactors pricing starts at $10 per user per month with a free trial.SuccessFactors makes recruitment easier with tools for job postings, tracking candidates, evaluating resumes and managing interviews. Its AI-assisted screening matches candidates to job requirements more efficiently.The onboarding module speeds up the process for new hires by automating paperwork, setting up training and ensuring a smoother transition into the company. Overall, SuccessFactors helps identify and nurture internal talent for future leadership roles, creating a smooth succession plan and minimizing the impact of turnover.

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Cornerstone OnDemand’s cloud-based talent and performance management solutions deliver robust learning capabilities alongside comprehensive performance tools. Slow customer service, a steep learning curve and an underdeveloped mobile application are some of the most repeated cons among user feedback. However, users thought highly of its regular updates and simple, intuitive reporting. Those, along with the learning and performance features make it a good option for companies with a high priority in those particular areas.

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Screenshots

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