Rippling vs Workterra

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Our analysts compared Rippling vs Workterra based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Workterra Software Tool

Product Basics

Rippling is a cloud-based, unified platform that helps manage employee data, payroll, benefits, devices, apps and more, seamlessly integrating essential HR, IT and financial functions. Designed for small and medium businesses, it lets administrators oversee operations from HR to IT with a single click.

Features include custom reporting and graphs, digital document management, time tracking, workflow approval management and provisioning. It enables users to automate administrative work from onboarding new hires to offboarding.
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Catering to human resource managers, Workterra simplifies the configuration of benefits administration and enrollment for employees. With its flexibility, reliable reporting and administrative services, it relieves organizations from a variety of industries from the mundane daily activities involved in benefits administration.

Its main attributes include a self-service portal, COBRA administration, health insurance administration, provider management, deduction management and more.
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$8/User, Monthly
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$2.75/User, Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Powerful Reporting: Provide employee turnover insights for HR, app usage monitoring for IT and compensation trends for finance. The platform facilitates the creation of customized reports and graphs, providing crucial data for informed decision-making. Run powerful prebuilt reports like compensation and payroll journal reports, or create custom reports and graphs using any employee attribute. 
  • Automatic Tax Filing: The system simplifies payroll tax calculations and filing, ensuring compliance with federal, state, and local agencies. From W2s and W4s to 1099s and new hire filings, automate all compliance-related tasks, bringing peace of mind to administrative processes. 
  • Go Paperless: Digitize and manage every document, from offer letters to employee handbooks, streamlining processes and reducing reliance on paper.
  • Seamless Integration: Connect with over 500 apps to set up new hires in platforms like Slack, issue corporate cards that integrate directly with the Rippling's Financial Cloud payroll system, control door access with Proxy, and automate manual tasks through the Rippling App Shop. 
  • Unified Employee Database: Get accurate employee data across all modules, eliminating manual entry and minimizing errors in the workforce management process. The system’s advanced Rippling Recruiting ATS integrates seamlessly with their Headcount Planning and Compensation Bands products. 
  • Robust Data Protection: Enhance security by incorporating Cylance for real-time, AI-powered threat detection, safeguarding devices from malware and viruses.
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  • Improved Accuracy: Increase the accuracy of analytics with robust cost calculators, leading to improved decision-making and more efficient workflows. 
  • Reduced Paperwork: Minimize the need for tedious paperwork; record all necessary information securely in a centralized location, with simplified importing and exporting of employee data for reporting. 
  • Accessibility: Keep employees connected on the go. Allow workers to seamlessly upload pictures, update life events and enroll in benefits from virtually anywhere. 
  • Data Security: Ensure security of all personal data, including pay and compensation records. Stores information in a centralized location to avoid data loss or theft. 
  • Personalization: Personalize workflows, content and messaging for employees based on their eligibility. Also, create unique real-time reports according to business requirements. 
  • Invoice Reconciliation: Minimize administrative overhead, ensure accurate payments and track discrepancies with ease. Securely transfer benefit information among departments. 
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  • Onboarding and Offboarding: Onboard employees across departments from anywhere in the world with a single click, setting up payroll, benefits, devices, and apps like Slack and Microsoft 365 within 90 seconds, according to the vendor. When employees are offboarded, the system automatically disables departing employees’ devices. 
  • Payroll: Users need not worry about deductions, paid time off or promotions — the payroll feature is synced with all employee data and HR systems. New hires are set up in payroll and pro-rated automatically. Tools like payrun comparison allow users to compare the current pay run against a previous one, so they can see how variables like promotions and PTO affect employee pay stubs. The module’s global payroll feature expands HR, IT and financial services abroad.
  • Benefits Administration: The system streamlines all a company’s benefits offerings in one place, from healthcare to 401(k)s. Users can choose from preexisting benefits or shop for new benefits, receiving recommendations on the best options. They can also talk with a licensed Rippling advisor or invite their own broker. New hires are automatically invited to review benefit plans and enroll online. 
  • Workflow Management: Automates changes in the chain of approval, empowering managers to define and execute changes quickly and easily. Managers can and make changes, like giving someone a raise, without giving up control.
  • Time Tracking: Managers can set a PTO policy that meets the team's requirements. They can then review and approve vacation requests with a click. Logged hours and paid time off are synced with payroll. 
  • ATS: Rippling Recruiting offers a comprehensive toolset, from candidate assessments and in-platform scheduling to feedback forms and customizable email templates. One-click hiring workflows make it easier to manage onboarding. It also integrates with Rippling Headcount Planning and Compensation Band.
  • Rippling Headcount Planning and Compensation Bands: Achieve visibility and alignment for HR, finance and hiring managers with a single source of data and better access controls.
    • Stakeholders can view actual and projected headcount, and automation saves time during the approval process.
    • Compensation reporting helps track pay trends and prevent over or underpaying. Workflows provide alerts when compa-ratios change and automate the process of enforcing compensation policies.
  • ACA and Cobra Administration: Ensures compliance by automatically delivering ACA notices, and it collects and submits employees’ COBRA payments. It also offers FSA, HSA and commuter benefits on one, pre-tax debit card. 
  • IT and Operations Management: Users can automatically buy, configure, secure and manage company devices — both Apple and Android — with an IT system connected to a single employee record. Administrators gain total visibility into every device across the company. They can remotely track employees’ security status and app usage, make changes, and re-assign devices to new employees. They can also install apps on work computers according to attributes like role and location. 
  • Security: Facilitates app management, controls employee access with single sign-on (SSO), and ensures data security with multi-factor authentication and device encryption features. Managers can disable computers during offboarding, encrypt employees’ hard drives, enable multi-factor authentication, push OS and security updates, and lock and wipe lost or stolen devices. 
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  • Core HR Administration: Handles a variety of daily HR-related tasks to enable administrators to focus on more important aspects, like decision-making and employee growth and development. It includes: 
    •  A centralized HR dashboard to keep track of pending tasks. 
    •  Scheduling and automation of real-time reports according to specific needs. 
    •  Effective means of communication via text and email. 
  • Benefits Enrollment: Engage employees in a thorough consumer-like shopping experience for benefits enrollment. Also, customize employee workflows and content on the basis of eligibility. 
  • Cost Calculators: Keep track of costs in real time with dynamic cost calculators. This helps keep excess expenses in check and make better forecasts that support more efficient decision making. 
  • Compliance Handling: Automatically track data for IRS reporting and generate yearly healthcare W2 reports, 1094-C and 1095-C's seamlessly. 
  • Commuter Benefits: Issue a commuter benefit card and enable debit card and cash reimbursements with ease. It also offers: 
    •  Regular reimbursements through check or direct deposit. 
    •  A mobile app that is accessible from any internet supported device to allow employees to file claims, stay updated about the status of their claim, access account balance information and more. 
  • Retiree Administration: Along with fulfillment services during enrollment, it enables efficient retiree administration in the following ways: 
    •  Collection of premiums separately in case of premium sharing. 
    •  Premium payments to insurance carriers. 
    •  Staying updated on eligibility and payment history. 
    •  Regular communication with retirees for individual concerns regarding benefits. 
  • Voluntary Insurance: Let employees choose benefits at group rates to meet their individual goals. Allow open enrollment for voluntary benefits and new hire enrollments through the year. Collect payroll deductions and more without any hassle. 
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Product Ranking

#47

among all
HR Management Software

#211

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 66 59 16 64 42 82 73 50 87 41 63 61 0 43 37 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 84 100 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 4543 reviews
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97%
of users recommend this product

Rippling has a 'excellent' User Satisfaction Rating of 97% when considering 4543 user reviews from 4 recognized software review sites.

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4.9 (1154)
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Awards

Rippling stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

No awards.

Synopsis of User Ratings and Reviews

Global Payroll and Benefits: Rippling streamlines international payroll and benefits administration, eliminating the need for disparate systems and manual processes.
Automated Onboarding and Offboarding: New hires can be onboarded efficiently with automated workflows that handle paperwork, equipment provisioning, and systems access. Similarly, offboarding processes are streamlined, ensuring smooth transitions and compliance.
Customizable Workflows: Rippling allows HR teams to create custom workflows tailored to their specific needs, automating tasks such as approvals, data collection, and notifications.
Integrations: Rippling integrates seamlessly with various HR and business applications, including payroll, benefits, time and attendance, and applicant tracking systems, creating a unified HR ecosystem.
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Intuitive Interface: Users praise Workterra's clean and user-friendly interface, making navigation and tasks like managing employee benefits straightforward.
Comprehensive HR Features: Workterra offers a wide range of features, covering everything from onboarding to payroll and benefits administration, consolidating HR functions in one platform.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Workterra, ensuring any issues are addressed promptly.
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Steep Learning Curve: The platform's complexity can be overwhelming for new users, especially those unfamiliar with HR software. Navigating the interface and understanding its features may require significant time investment and training.
Customer Support Challenges: Some users have reported difficulties reaching customer support or experiencing slow response times, leading to frustration when seeking assistance with technical issues or general inquiries.
Integrations and Customization Limitations: While Rippling offers various integrations, it may not seamlessly connect with all existing HR systems or third-party tools used by businesses, potentially requiring additional configuration or workarounds.
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Limited Customization: Some users have expressed frustration with the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows or unique company policies.
Reporting Functionality: Users have noted that generating comprehensive reports can be cumbersome, especially when needing to analyze data across different modules or time periods.
Occasional Technical Issues: While generally considered reliable, some users have reported experiencing occasional glitches or system slowdowns, which can disrupt workflow and productivity.
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Navigating the realm of human resources software can feel like venturing into a labyrinth, but Rippling appears to be a guiding light for many businesses. Users frequently highlight its user-friendly interface, making it accessible even for those with limited experience in HR software. Affordability is another key factor that resonates with users, especially when compared to the often hefty price tags of similar solutions. The comprehensive suite of features offered by Rippling further solidifies its appeal, encompassing everything from payroll and benefits administration to talent management and time tracking. This all-in-one approach eliminates the need for multiple, disparate systems, streamlining HR processes and reducing administrative burdens. Rippling distinguishes itself through its seamless integrations with third-party applications, such as Slack, Zoom, and Microsoft Office 365. This interconnectedness fosters a more cohesive and efficient work environment, allowing data to flow effortlessly between different platforms. Additionally, Rippling's automation capabilities empower businesses to automate repetitive tasks, such as onboarding new employees or processing payroll, freeing up valuable time and resources. The platform's robust reporting and analytics tools provide valuable insights into workforce trends and performance, enabling data-driven decision-making. Considering its strengths and weaknesses, Rippling emerges as an ideal solution for small to medium-sized businesses seeking a comprehensive, yet affordable and user-friendly HR platform. Its scalability ensures that it can grow alongside a business, adapting to evolving needs and complexities. While larger enterprises with more intricate HR requirements might require a more customizable solution, Rippling's core functionalities and ease of use make it a compelling choice for businesses looking to optimize their HR operations and enhance overall efficiency.

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Recent user reviews highlight Workterra's user-friendly interface and comprehensive features, including payroll, benefits, and employee onboarding, as its biggest strengths. Users with no prior HR experience found the software easy to set up and use, appreciating its intuitive design. Many users also praised Workterra's affordability, with its starting price of $25 per month making it accessible to businesses of all sizes. However, some users reported experiencing slow software performance and unresponsive customer support, which impacted their overall satisfaction. While Workterra offers a solid set of features, some users noted that it doesn't offer as many features as competitors like Paychex Flex or APS. Overall, Workterra appears to be a suitable HR management solution for small to mid-sized businesses that prioritize ease of use and affordability over a wider range of features or highly responsive customer support. Larger businesses or those with complex HR needs may find Workterra's limitations frustrating and might be better served by exploring alternative options.

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