Rippling vs SuccessFactors

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Our analysts compared Rippling vs SuccessFactors based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Rippling is a cloud-based, unified platform that helps manage employee data, payroll, benefits, devices, apps and more, seamlessly integrating essential HR, IT and financial functions. Designed for small and medium businesses, it lets administrators oversee operations from HR to IT with a single click.

Features include custom reporting and graphs, digital document management, time tracking, workflow approval management and provisioning. It enables users to automate administrative work from onboarding new hires to offboarding.
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SuccessFactors HR by SAP is a comprehensive human capital management (HCM) solution designed for businesses of all sizes across various industries.

This cloud-based software is ideal for organizations looking to streamline basic HR functions while also driving strategic initiatives and planning. Users appreciate its advanced features for recruitment management, onboarding, time off tracking, time off planning, and goal structure flexibility, which enhance employee engagement and streamline HR processes.

In contrast, some users find the overall user interface to be outdated and clunky on certain pages. Additionally, the software’s extensive capabilities can make it complex to learn and require a time investment to fully understand and leverage its sophisticated features.

Regardless of your industry, finding and hiring the right talent quickly is a major challenge. SuccessFactors HR tackles this with advanced recruitment tools that streamline the hiring process, from job requisition to candidate selection.

SuccessFactors ranks in our list of the top five overall HR products and the top ten for applicant tracking, benefits management, compensation management, document management, onboarding, self service, learning management, performance management and more.

It uses AI and machine learning to enhance candidate matching and speed up recruitment, making it easier to find and onboard top talent.

Flexible goal structures and comprehensive onboarding solutions boost employee engagement and retention. These features help set clear performance objectives, track progress, and create a more engaging onboarding experience, contributing to a positive workplace culture and better retention.

SuccessFactors HR simplifies time off management with its accessible tracking and planning features, allowing employees to easily request and manage leave.

Benefits scenario modeling is available with workarounds, compared to some competitors like UKG Pro and Oracle HCM Cloud that don’t currently support it. As a leader in document management, it earns our highest score for tax document automatic generation, access controls and document sharing.

SuccessFactors HR pricing varies based on organization size, the specific modules required and the level of customization needed. SAP typically provides customized pricing based on the organization's needs and the scale of implementation.

For an accurate quote, businesses should contact SAP or an authorized SAP partner to discuss their specific requirements and receive a tailored pricing proposal.

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Product Assistance

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Product Insights

  • Powerful Reporting: Provide employee turnover insights for HR, app usage monitoring for IT and compensation trends for finance. The platform facilitates the creation of customized reports and graphs, providing crucial data for informed decision-making. Run powerful prebuilt reports like compensation and payroll journal reports, or create custom reports and graphs using any employee attribute. 
  • Automatic Tax Filing: The system simplifies payroll tax calculations and filing, ensuring compliance with federal, state, and local agencies. From W2s and W4s to 1099s and new hire filings, automate all compliance-related tasks, bringing peace of mind to administrative processes. 
  • Go Paperless: Digitize and manage every document, from offer letters to employee handbooks, streamlining processes and reducing reliance on paper.
  • Seamless Integration: Connect with over 500 apps to set up new hires in platforms like Slack, issue corporate cards that integrate directly with the Rippling's Financial Cloud payroll system, control door access with Proxy, and automate manual tasks through the Rippling App Shop. 
  • Unified Employee Database: Get accurate employee data across all modules, eliminating manual entry and minimizing errors in the workforce management process. The system’s advanced Rippling Recruiting ATS integrates seamlessly with their Headcount Planning and Compensation Bands products. 
  • Robust Data Protection: Enhance security by incorporating Cylance for real-time, AI-powered threat detection, safeguarding devices from malware and viruses.
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  • Provide a Digital Boardroom: Consolidate data from various sources to get a complete view across departments. Tools for what-if scenarios and ad hoc analysis drive better decisions and shape your business strategy.
  • Close Skills Gaps: Help employees pick up the skills they need to advance and cover any weak points in your company with continuous learning. This capability helps close the skills gap and sets your organization up for success.
  • Operate Globally: Check eligibility, control data according to GDPR, handle work permits and visas, and comply with local labor laws.
  • Enhance Your Employee Experience: Enjoy access to real-time data on overtime, accruals and employee pay info. Employees can also contact the HR department via tickets, phone, email or chat.
  • Integrate HR: Get a one-stop platform for all your core HR needs through Employee Central. It seamlessly connects with other modules, giving you a smooth and consistent HR experience.
  • Work Anywhere: Say hello to HR on the go with mobile options for several of the suite modules. View pay stubs, access training resources, complete timesheets and request time off.
  • Get Feedback: Let your HR team generate and distribute surveys to analyze employee engagement in real time. According to our data, SuccessFactors fully supports 360-degree feedback and feedback reports.
  • Add HR Extensions: Make managing a global workforce easier with the Kronos time management app. It helps boost employee engagement and keeps time management clear and straightforward. It integrates with background screening software, learning management systems and data integration platforms.
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  • Onboarding and Offboarding: Onboard employees across departments from anywhere in the world with a single click, setting up payroll, benefits, devices, and apps like Slack and Microsoft 365 within 90 seconds, according to the vendor. When employees are offboarded, the system automatically disables departing employees’ devices. 
  • Payroll: Users need not worry about deductions, paid time off or promotions — the payroll feature is synced with all employee data and HR systems. New hires are set up in payroll and pro-rated automatically. Tools like payrun comparison allow users to compare the current pay run against a previous one, so they can see how variables like promotions and PTO affect employee pay stubs. The module’s global payroll feature expands HR, IT and financial services abroad.
  • Benefits Administration: The system streamlines all a company’s benefits offerings in one place, from healthcare to 401(k)s. Users can choose from preexisting benefits or shop for new benefits, receiving recommendations on the best options. They can also talk with a licensed Rippling advisor or invite their own broker. New hires are automatically invited to review benefit plans and enroll online. 
  • Workflow Management: Automates changes in the chain of approval, empowering managers to define and execute changes quickly and easily. Managers can and make changes, like giving someone a raise, without giving up control.
  • Time Tracking: Managers can set a PTO policy that meets the team's requirements. They can then review and approve vacation requests with a click. Logged hours and paid time off are synced with payroll. 
  • ATS: Rippling Recruiting offers a comprehensive toolset, from candidate assessments and in-platform scheduling to feedback forms and customizable email templates. One-click hiring workflows make it easier to manage onboarding. It also integrates with Rippling Headcount Planning and Compensation Band.
  • Rippling Headcount Planning and Compensation Bands: Achieve visibility and alignment for HR, finance and hiring managers with a single source of data and better access controls.
    • Stakeholders can view actual and projected headcount, and automation saves time during the approval process.
    • Compensation reporting helps track pay trends and prevent over or underpaying. Workflows provide alerts when compa-ratios change and automate the process of enforcing compensation policies.
  • ACA and Cobra Administration: Ensures compliance by automatically delivering ACA notices, and it collects and submits employees’ COBRA payments. It also offers FSA, HSA and commuter benefits on one, pre-tax debit card. 
  • IT and Operations Management: Users can automatically buy, configure, secure and manage company devices — both Apple and Android — with an IT system connected to a single employee record. Administrators gain total visibility into every device across the company. They can remotely track employees’ security status and app usage, make changes, and re-assign devices to new employees. They can also install apps on work computers according to attributes like role and location. 
  • Security: Facilitates app management, controls employee access with single sign-on (SSO), and ensures data security with multi-factor authentication and device encryption features. Managers can disable computers during offboarding, encrypt employees’ hard drives, enable multi-factor authentication, push OS and security updates, and lock and wipe lost or stolen devices. 
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  • Joule: Use a virtual assistant to guide employees through the feedback process with easy-to-follow steps and prompts. Joule lets employees update their info right away (like location and working hours) without bouncing around multiple screens. It also streamlines promotion requests by guiding managers through the process and setting effective dates.
  • Automatic Tax Document Generation: Generate essential tax documents automatically, reducing administrative workload and ensuring compliance with tax regulations.
  • Payroll: Simplify payroll with automated pay calculations while ensuring compliance with both local and international rules to function globally. Plus, the self-service option lets employees easily access their information.
  • Time and Attendance Management: Automate time-consuming tasks like calculating hours worked and managing absences to make scheduling more efficient.
  • Recruiting and Onboarding: Create profiles, apply for jobs and track applications through a career portal. Employees can share openings and earn rewards for referrals. Recruiters can manage interviews based on candidate availability and location and provide a personalized onboarding experience.
  • Learning and Development: Use the earning management system (LMS) for all your learning needs, from succession planning to career development. It handles assessments, offline courses, training schedules, and tracking employee progress and course completion.
  • Performance and Compensation: Track employee performance to find top talent while providing feedback to help your team set and achieve goals. Reward employees with compensation programs and keep your numbers in line with budget modeling.
  • Workforce Planning: Modeling and analysis features provide insight into financials and scenario-based outcomes. Allocate resources effectively with budget planning, anticipate staffing requirements with workforce forecasting and reduce schedule conflicts with alerts.
  • Personalized Recommendations: The benefits plan recommendation tool offers a personalized ranking of benefits plans, providing employees with tailored recommendations to better meet their specific needs.
  • HR Analytics: Understand your company's data with insights on performance, turnover, diversity and more. Benchmark against peers and analyze HR data in detail. Use dashboards and reports to identify issues and spot trends.
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Product Ranking

#47

among all
HR Management Software

#5

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

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79
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Availability and Scalability
Platform Security
Payroll Management
Availability and Scalability
Document Management
Platform Security
Applicant Tracking and Recruiting
Succession Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Rippling
SuccessFactors
+ Add Product + Add Product
Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 66 59 16 64 42 82 73 50 87 41 63 61 0 43 37 95 73 82 100 28 86 87 84 73 87 88 92 95 76 63 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

Rippling
SuccessFactors
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 84 100 100 50 64 100 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 4543 reviews
Great User Sentiment 2892 reviews
97%
of users recommend this product

Rippling has a 'excellent' User Satisfaction Rating of 97% when considering 4543 user reviews from 4 recognized software review sites.

82%
of users recommend this product

SuccessFactors has a 'great' User Satisfaction Rating of 82% when considering 2892 user reviews from 5 recognized software review sites.

n/a
4.7 (21)
4.9 (1154)
3.9 (665)
4.88 (1615)
4.0 (275)
4.9 (1354)
n/a
n/a
4.4 (793)
4.4 (420)
4.0 (1138)

Awards

Rippling stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated SuccessFactors and concluded it earns best-in-class honors for Document Management.

Document Management Award

Synopsis of User Ratings and Reviews

Global Payroll and Benefits: Rippling streamlines international payroll and benefits administration, eliminating the need for disparate systems and manual processes.
Automated Onboarding and Offboarding: New hires can be onboarded efficiently with automated workflows that handle paperwork, equipment provisioning, and systems access. Similarly, offboarding processes are streamlined, ensuring smooth transitions and compliance.
Customizable Workflows: Rippling allows HR teams to create custom workflows tailored to their specific needs, automating tasks such as approvals, data collection, and notifications.
Integrations: Rippling integrates seamlessly with various HR and business applications, including payroll, benefits, time and attendance, and applicant tracking systems, creating a unified HR ecosystem.
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Support Quality: The support team is highly regarded for its responsiveness and customer service. It’s praised for being helpful and treating customers well, although there can be occasional wait times for resolution.
One-Stop-Shop for HR: Most users appreciate the system's ability to integrate various HR functions into a single platform, which can streamline processes and reduce the total cost of ownership (TCO).
Goal Setting Flexibility: The learning module is seen as robust and flexible, making it easy to set and manage goals. Users can select from a library of goals or add their own, which facilitates effective goal setting and tracking.
Recruitment Management: According to most users, the recruitment module eases the entire process, including job postings, candidate selection, resume evaluation, interview scheduling and offer management. The applicant tracking and AI-assisted screening features were noted for improving time to hire.
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Steep Learning Curve: The platform's complexity can be overwhelming for new users, especially those unfamiliar with HR software. Navigating the interface and understanding its features may require significant time investment and training.
Customer Support Challenges: Some users have reported difficulties reaching customer support or experiencing slow response times, leading to frustration when seeking assistance with technical issues or general inquiries.
Integrations and Customization Limitations: While Rippling offers various integrations, it may not seamlessly connect with all existing HR systems or third-party tools used by businesses, potentially requiring additional configuration or workarounds.
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Getting Started: Many find SAP SuccessFactors complex, especially for new users. The system is described as intricate and sophisticated, leading to a steep initial learning curve.
Reporting Woes: Users find the reporting options pretty restricted, with not much room to customize dashboards and reports. This lack of flexibility makes it tough to tailor reports to fit specific needs.
User Experience and Interface: The user interface (UI) has received mixed feedback. Some users feel it's outdated and clunky, with hiccups like confusing time-off calculations and cumbersome goal-setting processes.
Updates: While the support team is effective at troubleshooting integration issues, some users have experienced release-related breakdowns. On the flip side, other users noted recent updates have improved the UI, making it easier to navigate with new icons and better drill-downs.
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Navigating the realm of human resources software can feel like venturing into a labyrinth, but Rippling appears to be a guiding light for many businesses. Users frequently highlight its user-friendly interface, making it accessible even for those with limited experience in HR software. Affordability is another key factor that resonates with users, especially when compared to the often hefty price tags of similar solutions. The comprehensive suite of features offered by Rippling further solidifies its appeal, encompassing everything from payroll and benefits administration to talent management and time tracking. This all-in-one approach eliminates the need for multiple, disparate systems, streamlining HR processes and reducing administrative burdens. Rippling distinguishes itself through its seamless integrations with third-party applications, such as Slack, Zoom, and Microsoft Office 365. This interconnectedness fosters a more cohesive and efficient work environment, allowing data to flow effortlessly between different platforms. Additionally, Rippling's automation capabilities empower businesses to automate repetitive tasks, such as onboarding new employees or processing payroll, freeing up valuable time and resources. The platform's robust reporting and analytics tools provide valuable insights into workforce trends and performance, enabling data-driven decision-making. Considering its strengths and weaknesses, Rippling emerges as an ideal solution for small to medium-sized businesses seeking a comprehensive, yet affordable and user-friendly HR platform. Its scalability ensures that it can grow alongside a business, adapting to evolving needs and complexities. While larger enterprises with more intricate HR requirements might require a more customizable solution, Rippling's core functionalities and ease of use make it a compelling choice for businesses looking to optimize their HR operations and enhance overall efficiency.

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SuccessFactors provides full integration with all HR modules and can connect to other SAP solutions, such as finance to materials. With extensive customization, integration and analytics, it can be of great use for planning, developing and implementing HR strategies.According to our analysts, SAP SuccessFactors scores a 79, leading in applicant tracking and recruiting, document management, and succession management.It includes AI-assisted screening, LinkedIn applicant prospecting, automated tax documents, succession planning, offline course access and employee lifecycle tracking, helping HR cover core tasks today and plan for the future.It’s gotten praise for its strong support team, which is responsive and customer-focused, although users sometimes experience delays in resolving issues. The platform excels as a comprehensive HR solution, integrating various functions into a single system that streamlines processes and reduces costs.While there's a learning curve for most, the majority found it worth the work to centralize all things HR, especially with its AI capabilities. Recent updates have improved the UI design, though some users indicate growing pains with release-related glitches and complex integrations.SAP SuccessFactors pricing starts at $10 per user per month with a free trial.SuccessFactors makes recruitment easier with tools for job postings, tracking candidates, evaluating resumes and managing interviews. Its AI-assisted screening matches candidates to job requirements more efficiently.The onboarding module speeds up the process for new hires by automating paperwork, setting up training and ensuring a smoother transition into the company. Overall, SuccessFactors helps identify and nurture internal talent for future leadership roles, creating a smooth succession plan and minimizing the impact of turnover.

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Screenshots

Top Alternatives in HR Management Software


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Dayforce

Infor HCM

Justworks

Oracle HCM Cloud

Paycom

Paycor

PDS Vista

SuccessFactors

Talentsoft

TriNet

UKG Dimensions

UKG Pro

Workable

Workday HCM

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