PrismHR vs WebHR

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Our analysts compared PrismHR vs WebHR based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

PrismHR Software Tool
WebHR Software Tool

Product Basics

PrismHR offers flexible, customizable and efficient solutions to support the comprehensive payroll, benefits and HR management requirements of small businesses and HR service providers. It provides assistive capabilities through the six key modules: platform, payroll, talent, time, employee portal and benefits.

Its marketplace offerings include tools for financial wellness, identity protection, time and attendance, voluntary insurance, compliance, consulting services, taxes and more. These add-on capabilities are pre-integrated and give HR providers validated connections.
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WebHR is a full-service, cloud-based HRIS system with payroll capabilities. It standardizes, manages and automates recruitment, hiring, payment and more. Through it, administrators and employees alike can complete enrollment, onboarding, benefits, background checks, attendance and more.

Serving over 25,000 companies and around 200 countries, there’s a free version with limited functions that serve five or fewer users. For regular, paid subscriptions, it can support up to 1000 workers. It uses AI to streamline the entire process.
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Android
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Mobile
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On-Premise
Mobile

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Live Online
Videos
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Documentation
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Lowers Risk: Address compliance-related issues to reduce risks, and stay up-to-date and informed about the latest legislation updates like COBRA. 
  • Improves Operational Efficiency: Automatic flow and sharing of data across the platform’s modules reduces manual work, saves time and leads to enhanced efficiency. The integrated application requires users to feed in data just once and then shares it among all modules. 
  • Promotes Business Growth: Promote productivity and business growth through several solutions and tools such as hiring, onboarding, performance management, reporting, payroll and benefits. 
  • Boosts Revenue: Improve revenue with automation features that help the company to save on costs by needing fewer employees. 
  • Saves Costs: Managers can create a fair benefits and compensation plan based on performance, helping save unnecessary expenses. 
  • Manages Financial Wellness: Helps manage finances via health saving accounts, electronic pay cards and financial education. 
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  • Increased Accuracy: With attendance, punch in and punch out functions and HR all covered in one centralized system, it can track employee time and where and when people are logging in from. This increases accuracy and ensures more uniformity in the data.
  • More Cost-Effective: The solution streamlines the payroll, HR, recruiting, onboarding and other processes freeing up HR time. By locating, hiring and getting workers acclimated expediently, it frees up HR to focus their time in other, more important areas.
  • Better Employee Retention: An efficient onboarding makes new hires more likely to stay at an organization. By making the recruiting process easier and faster, it decreases turnover and makes workers more likely to succeed.
  • Better Data: Through the solution’s analytics and comprehensive reporting, users can gain a better understanding of their workforce through information from timesheets, payroll, learning solutions and other profile information.
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  • Talent Management: Helps talent managers find, recruit and retain the best performing employees. Facilitates applicant tracking, employee onboarding and performance management. 
  • Employee Benefits: Small businesses can create affordable benefits packages that suit their requirements. Cuts paper usage and encourages greater transparency, accuracy and security for benefit enrollment and employee record-keeping. 
  • Payroll Management: Execute quick and efficient payroll processing, with the assistance of a variety of tools that help managers review timesheets and calculate, review, approve and process payroll. Offers real-time auto pay or wire transfer. 
  • Time and Labor Tracking: Provides accurate details like employee login information, idle time and productivity, which help reduce labor costs, administration expenses and compliance risk. Employees can clock in or out, request time off, view timesheet entries and share messages, all through a single dashboard. 
  • Employee Portal: Managers and employees can have easy access to HR and payroll information through any device 24/7. The configurable dashboard helps view and manage benefit details, pay stubs, PTO requests, tax documents, event and holiday calendars, and HR support contact information. 
  • Reporting and HR Analytics: Provides real-time reporting in all human capital and recruitment management scenarios with automated payroll, report sharing and role-based permissions to view data. The HR analytics dashboard offers ease of access and a view of employee reports, along with prebuilt and custom templates. 
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  • Payroll Management: The solution handles payroll processing, direct deposit, check printing, taxes, payslips and other compensation functions.
  • Reporting: It provides reporting capabilities, including custom fields, a generator for reports and graphs and other data intelligence functions. This can also create an audit trail that tracks budgets, schedules, sales and other employee metrics.
  • Attendance: The solution allows workers to track time via computer, tablet, PC or mobile on iOS and Android. On the administrative side, users can see who is working on which projects in real-time to plan shifts. The geofencing makes sure that workers are clocking in within a certain range of the office and also offers photo capabilities. By taking photos, users can be sure their employees are really clocking in themselves and not punching in a friend.
  • Biometrics: It can use biometrics devices or devices that use physical characters for identification, for attendance. The solution integrates with vendors such as Anviz, Hyvision Technology, LLC, ZKTeco and more.
  • Time Clock Kiosks: For offices that need a physical interface for time clocks, the solution offers time clock software that gets hooked into a tablet and put in the most convenient places for clocking in and out. Through photo capabilities, it also helps prevent people from clocking others in.
  • Integrations: The solution integrates with several applications including Amazon Alexa, Cortana, Dropbox, Freshbooks, G Suite, LinkedIn, Microsoft, Paychex, Slack, SurePayroll, Quickbooks and Xero.
  • Training: Employers can run learning management within the platform’s system. It helps users identify those who are under or over-performing and offer online training to workers who may lack certain skills.
  • HR Forms: Workers can create and design forms and then attach workflows as needed.
  • Surveys: The solution allows employers to conduct dynamic surveys to receive feedback, modify processes and increase engagement.
  • Onboarding: New hires can access and manage their paperwork through multiple devices. The system gives them notifications until they’ve completed their work. HR workers can assign tasks to new hires and approve and store the data after the process is complete.
  • Security: The platform offers multiple allowances for security. It uses 256-bit SSL encryption with strong algorithms to safeguard the information transfer. The platform has secure architecture and backs up vital info to an off-site location. Its data centers follow ISO27001, ISAE 3402 Type II, PCI DSS and SOC1 standards.
  • Recruiting: It includes an Applicant Tracking System to make the hiring process more efficient.
  • Online Signatures: The platform allows users to sign paperwork virtually. Users can sign PDFs and other documents from multiple devices, with several signatures. This also includes some document management capabilities.
  • Goals: It helps create and track Specific, Measurable, Attainable, Realistic and Timely goals (sometimes known as SMART goals).
  • Benefits: Workers can submit claims, register life events, do compliance reporting, select providers and run all other benefits. This includes education and disability, vision, health and life insurance.
  • Mobile: The platform has a mobile app for Android and iOS so users can check in from anywhere.
  • Worker Enrollment: The system walks employees through enrollment in benefits plans and bundles importing and exporting necessary data.
  • Background Check: Users can background check potential hires through TransUnion.
  • Other Capabilities: The solution offers a few other functions that don’t fall under other categories including leave management, job portals and employee portals and performance reviews.
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Product Ranking

#15

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HR Management Software

#55

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HR Management Software

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User Sentiment Summary

Great User Sentiment 24 reviews
Great User Sentiment 1108 reviews
84%
of users recommend this product

PrismHR has a 'great' User Satisfaction Rating of 84% when considering 24 user reviews from 3 recognized software review sites.

86%
of users recommend this product

WebHR has a 'great' User Satisfaction Rating of 86% when considering 1108 user reviews from 5 recognized software review sites.

n/a
4.6 (14)
3.8 (15)
4.2 (89)
n/a
4.27 (499)
5.0 (2)
4.3 (499)
4.8 (7)
4.7 (7)

Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise PrismHR for its user-friendly interface, making it easy to navigate and find information quickly.
Robust Reporting: The platform offers comprehensive reporting features, allowing businesses to generate detailed reports on various HR metrics, such as employee turnover and compensation.
Efficient Payroll Processing: PrismHR streamlines payroll processing, automating calculations and reducing the risk of errors.
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Useful Recruiting Tools: Over 90% of reviewers that mentioned the recruiting features were pleased with features like the job posts, candidate profiles and resumes.
Excellent Features: In more than 90% of reviews that discussed the features, the users loved various features such as leave management, performance management, employee and data management, reporting and employee training.
Affordable: Over 80% of reviewers who mentioned price said the solution was worth the expense.
Good Customer Service: In more than 80% of reviews that mentioned the support, users felt they were friendly, prompt and helpful.
Great Time and Attendance: Users were happy with the time and attendance features in over 80% of the reviews that mentioned this feature.
Easy to Use: Over 70% of users who mentioned usability felt it was easy to learn.
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Reporting Limitations: Users have expressed frustration with the limited reporting capabilities, finding it difficult to extract specific data or customize reports to meet their analytical needs.
System Complexity: The platform's intricate design and navigation can be challenging for new users to grasp, leading to a steep learning curve and potential inefficiencies.
Customer Support Concerns: Some users have reported difficulties in obtaining timely and effective support from PrismHR, impacting their ability to resolve issues promptly.
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Integration Issues: Users who discussed the software’s integration function were dissatisfied in more than 80% of reviews.
Buggy Program: Over 80% of posts that discussed how the program ran said they ran into bugs.
Outdated UI: While many users found the program easy to use, over 60% of reviewers who discussed it said it had a dated design.
Poor Mobile App: Just under 60% of users who discussed the app said it had issues, especially on mobile.
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In the last year, PrismHR has garnered a mixed bag of user reviews, highlighting both its strengths and weaknesses. Users appreciate the software's user-friendly interface and comprehensive suite of features, covering everything from onboarding and payroll to benefits administration and performance management. It's like having a Swiss Army knife for your HR needs. However, some users have expressed concerns about the software's premium pricing and occasional hiccups with customer support. When stacked up against its competitors, PrismHR stands out with its robust functionality and scalability, making it a suitable choice for businesses of all sizes. Its ability to handle complex HR processes, especially for small and medium-sized businesses (SMBs), is a major plus. However, its higher price point compared to some competitors might give budget-conscious businesses pause. Ultimately, the decision of whether PrismHR is the right fit boils down to individual needs and priorities. For businesses seeking a comprehensive and scalable HR solution and are willing to invest in it, PrismHR could be a game-changer. But for those on a tighter budget or with simpler HR requirements, exploring alternative options might be wise.

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WebHR is a payroll and HR services software. Overall, users were happy with its features and functionality and felt happy with the service. They said it was easy to learn and adapt to the workplace, though the design was dated at times. Its payroll, time and attendance, HR management and recruiting tools were especially well-reviewed. Some smaller businesses used it in lieu of hiring an outside service to manage their business. Users had issues with the integrations, in particular, finding it difficult to integrate with other programs. They also ran into issues with its mobile functionality, which they said had a less intuitive design. Occasionally, they also found bugs. Overall, it’s appropriate for businesses that want to outsource their HR services or make use of extra tools to evaluate, compensate and pay their employees.

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