PrismHR vs PayServ

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Our analysts compared PrismHR vs PayServ based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

PrismHR Software Tool
PayServ Software Tool

Product Basics

PrismHR offers flexible, customizable and efficient solutions to support the comprehensive payroll, benefits and HR management requirements of small businesses and HR service providers. It provides assistive capabilities through the six key modules: platform, payroll, talent, time, employee portal and benefits.

Its marketplace offerings include tools for financial wellness, identity protection, time and attendance, voluntary insurance, compliance, consulting services, taxes and more. These add-on capabilities are pre-integrated and give HR providers validated connections.
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Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Lowers Risk: Address compliance-related issues to reduce risks, and stay up-to-date and informed about the latest legislation updates like COBRA. 
  • Improves Operational Efficiency: Automatic flow and sharing of data across the platform’s modules reduces manual work, saves time and leads to enhanced efficiency. The integrated application requires users to feed in data just once and then shares it among all modules. 
  • Promotes Business Growth: Promote productivity and business growth through several solutions and tools such as hiring, onboarding, performance management, reporting, payroll and benefits. 
  • Boosts Revenue: Improve revenue with automation features that help the company to save on costs by needing fewer employees. 
  • Saves Costs: Managers can create a fair benefits and compensation plan based on performance, helping save unnecessary expenses. 
  • Manages Financial Wellness: Helps manage finances via health saving accounts, electronic pay cards and financial education. 
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  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • Talent Management: Helps talent managers find, recruit and retain the best performing employees. Facilitates applicant tracking, employee onboarding and performance management. 
  • Employee Benefits: Small businesses can create affordable benefits packages that suit their requirements. Cuts paper usage and encourages greater transparency, accuracy and security for benefit enrollment and employee record-keeping. 
  • Payroll Management: Execute quick and efficient payroll processing, with the assistance of a variety of tools that help managers review timesheets and calculate, review, approve and process payroll. Offers real-time auto pay or wire transfer. 
  • Time and Labor Tracking: Provides accurate details like employee login information, idle time and productivity, which help reduce labor costs, administration expenses and compliance risk. Employees can clock in or out, request time off, view timesheet entries and share messages, all through a single dashboard. 
  • Employee Portal: Managers and employees can have easy access to HR and payroll information through any device 24/7. The configurable dashboard helps view and manage benefit details, pay stubs, PTO requests, tax documents, event and holiday calendars, and HR support contact information. 
  • Reporting and HR Analytics: Provides real-time reporting in all human capital and recruitment management scenarios with automated payroll, report sharing and role-based permissions to view data. The HR analytics dashboard offers ease of access and a view of employee reports, along with prebuilt and custom templates. 
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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Product Ranking

#15

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HR Management Software

#41

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HR Management Software

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User Sentiment Summary

Great User Sentiment 24 reviews
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84%
of users recommend this product

PrismHR has a 'great' User Satisfaction Rating of 84% when considering 24 user reviews from 3 recognized software review sites.

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3.8 (15)
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5.0 (2)
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4.8 (7)
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Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise PrismHR for its user-friendly interface, making it easy to navigate and find information quickly.
Robust Reporting: The platform offers comprehensive reporting features, allowing businesses to generate detailed reports on various HR metrics, such as employee turnover and compensation.
Efficient Payroll Processing: PrismHR streamlines payroll processing, automating calculations and reducing the risk of errors.
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User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Reporting Limitations: Users have expressed frustration with the limited reporting capabilities, finding it difficult to extract specific data or customize reports to meet their analytical needs.
System Complexity: The platform's intricate design and navigation can be challenging for new users to grasp, leading to a steep learning curve and potential inefficiencies.
Customer Support Concerns: Some users have reported difficulties in obtaining timely and effective support from PrismHR, impacting their ability to resolve issues promptly.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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In the last year, PrismHR has garnered a mixed bag of user reviews, highlighting both its strengths and weaknesses. Users appreciate the software's user-friendly interface and comprehensive suite of features, covering everything from onboarding and payroll to benefits administration and performance management. It's like having a Swiss Army knife for your HR needs. However, some users have expressed concerns about the software's premium pricing and occasional hiccups with customer support. When stacked up against its competitors, PrismHR stands out with its robust functionality and scalability, making it a suitable choice for businesses of all sizes. Its ability to handle complex HR processes, especially for small and medium-sized businesses (SMBs), is a major plus. However, its higher price point compared to some competitors might give budget-conscious businesses pause. Ultimately, the decision of whether PrismHR is the right fit boils down to individual needs and priorities. For businesses seeking a comprehensive and scalable HR solution and are willing to invest in it, PrismHR could be a game-changer. But for those on a tighter budget or with simpler HR requirements, exploring alternative options might be wise.

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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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