Paylocity vs NEOGOV

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Our analysts compared Paylocity vs NEOGOV based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Paylocity Software Tool
NEOGOV Software Tool

Product Basics

Paylocity is an all-in-one cloud payroll solution that enables organizations of every size to execute administrative tasks such as talent acquisition, time and labor management, and other core processes. Its functionality includes multiple configuration options that allow companies to customize according to their needs.

It contains robust security measures such as encryption, real-time backups and secure data centers. It also has a user-friendly mobile app that is compatible with both iOS and Android devices.
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NEOGOV offers a comprehensive suite of software solutions designed to streamline Human Resources tasks, including recruitment, onboarding, performance management, and learning management. This platform is particularly well-suited for public sector organizations, educational institutions, and government agencies due to its robust compliance features and tailored functionalities that address the unique needs of these industries.

One of the standout benefits of NEOGOV is its ability to automate and simplify complex HR processes, thereby enhancing efficiency and reducing administrative burdens. Popular features include applicant tracking, employee self-service portals, and detailed analytics that provide actionable insights into workforce management. Users often praise the intuitive interface and the seamless integration capabilities with other systems.

Compared to similar products, NEOGOV is frequently highlighted for its specialized focus on the public sector, which sets it apart in terms of compliance and regulatory adherence. Pricing details are typically customized based on the specific needs of the organization, so it is advisable to contact SelectHub for a tailored quote.

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Product Insights

  • Streamlined Talent Acquisition: The software is equipped with capabilities that make the recruiting process more manageable. Users can automate tasks, create custom workflows for hiring, post jobs internally, configure applications and post jobs. 
  • Simplified Onboarding: The portal centralizes information to create a simplified process for new hires. It can be configured to gather necessary employee details such as contact info, withholding forms and an employee handbook with e-signature functionality. 
  • Competent Employees: The platform facilitates easy-to-understand training that equips employees with critical skills, regardless of the initial skill set or position. The built-in LMS suite offers multiple methods and formats that fit the user’s preferred learning style. 
  • Compliance Peace of Mind: The software can train users on compliance topics and assess them on a regular basis. It also aggregates news and industry trends into a feed to keep users updated on compliance laws. 
  • Automatic Notifications: Users can easily stay informed with push notifications that automatically send updates about new hires, changes, time off approvals and terminations. 
  • Employee Engagement: The platform offers engagement tools that promote community interactions, gather feedback and support peer recognition. This boosts engagement within teams and across departments, as well as improves productivity. 
  • Administrative Add-Ons: Services like FSAs, HSAs, TMAs and COBRA supplement standard plans with complementary programs, giving employees a wide choice of benefits to meet their specific needs. 
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  • Decrease Time-to-Hire: Save time during the hiring process with auto-scoring, automation and built-in capabilities. Includes EEO, passpoint analysis and applicant flow for handling compliance such as ADA/Section 508. 
  • Automate Recruiting: Reduce manual work by leveraging application templates, a career page and integration with background check software. 
  • Eliminate Paperwork: Remove the need for paperwork in common tasks with electronic forms and e-signature for hiring, onboarding and other processes. 
  • Stay Organized: Reduce the clutter and chaos of managing physical files by using digital paperwork and automating form distribution, submission, tracking and approval. 
  • Simplify Onboarding: Cut down on the amount of work involved in onboarding new employees. Everything from filling out W-4 and I-9 forms to completing e-verify can be done digitally. 
  • Gain Visibility Into Employee Performance: See how individuals, teams or departments are performing and spot skill gaps. Track progress toward goals, check the status of performance reviews and uncover bottlenecks in the evaluation process. 
  • Drive Higher Job Appeal: Make positions more attractive by offering career development via performance evaluations. 
  • Enable Employee Growth: Equip employees to perform their jobs at the highest level via training and visual tools that let them picture promotion opportunities. 
  • Work Strategically: Remain compliant with industry regulations and HR practices from payroll to hiring, providing more time to focus on strategic tasks. 
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  • Payroll: Companies can simplify multiple financial tasks related to payroll with this feature. It automates payroll processes and takes care of tax compliance, expense reimbursements into paychecks, garnishment services and custom reports that derive whatever data that’s needed. It provides employees with the flexibility to access a portion of their earned wages when needed. 
  • Workforce Management: This feature helps eliminate the need for manual tracking of tasks, reduces administrative work and maintains accurate records of individual employees. The review forms can be customized to promote employees to set goals via an insight chart. 
  • Employee Self-Service: The software provides users with admin analytics, 24/7 secure access, enrollment and insurance access, and internal plans. This feature helps employees and employers to access, update, enroll and administer data respectively. 
  • Time and Labor Management: Workers can clock in and out via the mobile app, and managers can set geofencing rules that ensure accurate clock-punching. It also syncs with payroll automatically and allows managers to create and adjust schedules as needed, without manually correcting payroll data. 
  • Data Insights: The platform allows users to access demographic information, utilization, headcount, labor costs, position insights, turnover and retention. It also features real-time employee data, analytics for employment trends, strategic hiring and budgeting decisions, and programs to build a diverse workforce. 
  • Reports: The system comes with over 100 standard reports along with an ad hoc reporting tool. Users can schedule reports to automatically generate and track key reports with a favorites feature. 
  • Compensation Management: With this feature, administrators can configure settings such as the approval process and eligibility requirements. It also supports the customization of compensation plans to match organizational pay cycles. Company leaders gain a view into budgets and allocations, while managers can provide increases and view employee data like performance and pay history.  
  • Marketplace Integrations: Organizations can extend Paylocity’s capabilities to streamline the payroll regularity and HR data management across all policies. The solution connects with partner solutions in 20 categories, including single sign-on (SSO), ERP and a variety of HR-related functions. More than 300 integrations are available in the vendor marketplace. Data can flow into or out of Paylocity, or in both directions, depending on the integration. 
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  • Candidate Scoring: Screens candidates automatically. After screening, testing and interview, it produces weighted scores based on customizable criteria to show hiring managers which applicants are the strongest. 
  • ATS Reporting: Offers over 90 reports, ranging from standard and advanced to ad-hoc. Dashboards provide real-time data to stay on top of metrics like job health. Also analyzes recruitment timelines. 
  • Background Checks: Integrates with vendors such as AssureHire, CIC Credit, Verified First, Alliance 2020, Checkr and others to run a variety of background checks. Includes EEOC and FCRA requirements to support compliant hiring. 
  • Integration With GovernmentJobs.com: Connect with the most-used job board for the public sector, gaining access to nearly 40 million candidate profiles. Integration with Insight helps manage the hiring pipeline from one location to easily manage job listings and let applicants self-schedule interviews. 
  • E-Forms: Build workflows with processes that can be started manually or automatically. Provides notifications and reminders. Employees can follow the status of their forms via the self-service portal. 
  • Document Management: Stores all forms created during each employee’s time with the company, making records accessible from a central, online location. 
  • Self-Service Portal: Allows employees to view pay stubs, request PTO and edit personal information. Actions requiring manager approval automatically trigger the approval process. 
  • Continuous Feedback: Includes: 
    •  Continuous communication, whether for goal-tracking, feedback or any other need. 
    •  Scheduled check-ins and tools like journal entries that make it easy to review performance and rate employees. 
    •  Performance improvement plans, which can be documented at every step. 
  • Sector-Specific Learning Courses: Offers a catalog of off-the-shelf courses specific to the public sector, including Human Capital, Health and Safety, Public Works, and Law Enforcement. 
  • Learning Management: Offers: 
    •  Several course options: build-your-own courses, over 400 premade courses from the library and third-party content thanks to SCORM compatibility. 
    •  A mobile-friendly interface, certifications and course grouping for organization. 
    •  Tools to monitor course completion and learner progress. 
    •  Reports for compliance purposes. 
  • Core HR: Provides an employee database for data management, along with benefits administration. Seamlessly connects with the payroll and time and attendance solutions. 
  • Payroll: Supports common requirements such as overtime, 9/80 time rules, retropays, meal penalty and future dating. Supports compliance with laws that impact payroll. Can be integrated with accounting software or any general ledger used at a company. 
  • Time and Attendance: Structure shifts and schedules based on business needs. Mobile time entry tools and time clocks connect with digital timesheets to easily record clock-in and clock-out data, eliminating manual errors to ensure accurate payroll. 
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Product Ranking

#17

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HR Management Software

#43

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HR Management Software

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User Sentiment Summary

Great User Sentiment 5068 reviews
Great User Sentiment 364 reviews
84%
of users recommend this product

Paylocity has a 'great' User Satisfaction Rating of 84% when considering 5068 user reviews from 5 recognized software review sites.

88%
of users recommend this product

NEOGOV has a 'great' User Satisfaction Rating of 88% when considering 364 user reviews from 4 recognized software review sites.

4.6 (21)
n/a
4.5 (2500)
4.4 (79)
4.5 (825)
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4.3 (181)
4.4 (245)
4.5 (96)
3.5 (1477)
4.5 (8)

Synopsis of User Ratings and Reviews

User-Friendly Interface: 60% of users suggested that the interface is user-friendly, with automated payroll and simplified workflows that make it easy to operate and monitor teams.
Unified Dashboard: Paylocity enables HRIS, payroll, timekeeping and admin-related tasks to be handled from a single location, according to 60% of users.
Performance Benefits: It eases task management for essential activities such as checking time off balances and paychecks, conducting goal assessments and achievements, performing year-end reviews, and more.
Easy PTO: It’s easy to use and implement in a day-to-day work routine, with 30% of users mentioning they can check staff availability before approving leaves.
Streamlined Onboarding: The onboarding process checks in candidates and sends paperwork before they start, making it 10%-20% easier for admin setup and paperwork completion according to users.
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User-Friendly Interface: NEOGOV is recognized for its intuitive design, making it easy for HR professionals to navigate and perform tasks efficiently.
Streamlined HR Processes: The software centralizes and automates various HR functions, such as recruiting, onboarding, and performance management, reducing manual effort and improving overall efficiency.
Comprehensive Features: NEOGOV offers a wide range of features, including applicant tracking, payroll, time and attendance, and benefits administration, catering to the diverse needs of government HR departments.
Robust Analytics and Reporting: The software provides insightful data and reporting capabilities, enabling HR professionals to make data-driven decisions and track key metrics.
Public Sector Expertise: NEOGOV is specifically designed for the public sector, ensuring compliance with industry regulations and addressing the unique requirements of government organizations.
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Support Team: Paylocity's support process is lengthy according to 30% of users, requiring a lot of back and forth to get an issue resolved, which usually takes days.
Cumbersome Payroll: The payroll module requires set up by different people and doesn’t function accurately according to 10% of users.
Timesheets: Tracking time is difficult, as Paylocity doesn’t update and capture time entries until a shift is completed.
System Logouts: Despite automation, additional verification is required when logging in, causing 10% of users to completely exit and then log in again.
Tracking: Tracking functionality doesn’t work well for all the features in the experience of 10%-20% of users.
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Customer Support Challenges: Some users have reported inconsistent experiences with the responsiveness and effectiveness of NEOGOV's customer support team.
Payroll Accuracy Issues: A subset of users have found it necessary to implement workarounds within the payroll module to ensure accurate calculation of wages and deductions.
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Paylocity is a user-friendly HCM solution that works well for SMBs and delivers an array of features such as payroll management, hiring and talent management in a unified suite. Self-service capabilities help employees access their information. Some users found issues with its payroll, tracking and timesheet capabilities, reducing accuracy and limiting what can be done. However, it offers an intuitive interface, with tools like onboarding and PTO that make tasks easier while speeding up processes. Businesses looking for an end-to-end system to manage HR functions should consider this as a good contender.

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Recent user reviews from the past year suggest that while not flawless, NEOGOV generally hits the mark. Customers rave about its user-friendly interface, making complex HR tasks like onboarding and performance management a breeze. One user, a Human Resources Assistant Director with over two years of experience using the software, praised NEOGOV for its intuitive design, stating that it streamlined their HR processes and eliminated the need for multiple platforms. This ease of use is a key differentiator for NEOGOV, as many competing products are often bogged down by clunky interfaces and convoluted workflows. However, some users have voiced concerns about NEOGOV's customer support, citing inconsistent experiences and occasional delays in response times. Additionally, a few users have reported the need to find workarounds within the payroll module to ensure accurate information, which can be a pain point for organizations that rely on seamless payroll processing. Despite these hiccups, NEOGOV's strengths in user experience, comprehensive features, and focus on the public sector make it a solid choice for government HR departments looking to streamline their operations and improve efficiency. Think of it like this: NEOGOV is like a well-organized filing cabinet that makes finding the right document a breeze, but occasionally, you might need to call a helpful colleague to locate a misplaced file. Overall, NEOGOV is best suited for government agencies and public sector organizations seeking a user-friendly and feature-rich HR solution tailored to their specific needs, particularly those who prioritize ease of use and streamlined workflows over lightning-fast customer support.

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