Paycom vs Workable

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Our analysts compared Paycom vs Workable based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Paycom is a cloud-based payroll management software designed to streamline payroll processing for businesses of all sizes. It automates tasks like calculating taxes, generating paychecks, and filing reports, saving time and reducing errors. Paycom is particularly well-suited for companies with complex payroll needs, such as those with multiple locations, international employees, or union contracts. Some of Paycom's key benefits include its ease of use, scalability, and compliance support. The software is known for its intuitive interface and comprehensive features, making it easy for both administrators and employees to navigate. Paycom can also be customized to meet the specific needs of different businesses, regardless of size or industry. Additionally, Paycom stays up-to-date on all tax and regulatory changes, ensuring that businesses are always in compliance. When compared to similar payroll products, Paycom generally receives positive reviews from users for its user-friendly interface, comprehensive features, and reliable customer support. However, it is also known to be one of the more expensive options on the market, with pricing based on the number of employees and the complexity of payroll needs.

Pros
  • Easy to use interface
  • Comprehensive features
  • Reliable customer support
  • Scalable for businesses of all sizes
  • Strong compliance support
Cons
  • Higher cost compared to competitors
  • Complex pricing structure
  • May require additional setup for complex needs
  • Limited reporting customization options
  • Not ideal for very small businesses
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Workable is a recruitment software designed to streamline the hiring process for businesses of all sizes. It offers a user-friendly interface and a comprehensive set of features that cover the entire recruitment lifecycle, from posting job openings to onboarding new hires. Small and medium-sized businesses, as well as large enterprises, find value in Workable due to its scalability and flexibility.

Workable provides several benefits to its users, including improved efficiency in the hiring process, reduced time-to-hire, and better collaboration among hiring teams. Popular features include job posting to multiple platforms, applicant tracking, interview scheduling, and offer management. Compared to similar products, Workable is often praised for its ease of use, intuitive interface, and robust feature set. Pricing for Workable is based on the number of active jobs and the features included, with options for monthly or annual payments.

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Product Assistance

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Product Insights

  • Reduced errors and improved accuracy: Paycom automates manual tasks and calculations, minimizing the risk of human error in payroll processing. This leads to more accurate paychecks and fewer compliance issues.
  • Increased efficiency and time savings: Streamlined workflows and automation free up HR teams from tedious tasks, enabling them to focus on strategic initiatives. Employees can also access self-service tools for faster issue resolution and time off requests.
  • Enhanced compliance: Paycom stays updated with complex tax regulations and automatically calculates and files payroll taxes accurately and on time. This reduces the risk of penalties and fines associated with non-compliance.
  • Improved employee satisfaction: Self-service portals and mobile access empower employees to manage their own payroll information, paystubs, and benefits enrollment. This transparency and convenience contribute to a more positive employee experience.
  • Scalability for growth: Paycom adapts to growing businesses by accommodating changes in employee numbers, pay structures, and complex payroll needs without requiring additional software or integrations.
  • Data-driven decision making: Robust reporting and analytics provide valuable insights into workforce trends, compensation costs, and other payroll data. This empowers informed decision-making and strategic HR planning.
  • Improved communication and transparency: Paycom facilitates clear and timely communication between HR, managers, and employees regarding payroll information, policy changes, and benefits updates.
  • Reduced administrative burden: Automated workflows and paperless processes minimize manual tasks and paperwork, freeing up HR teams to focus on higher-value activities.
  • Enhanced security and data protection: Paycom employs robust security measures and data encryption to protect sensitive employee information and ensure compliance with data privacy regulations.
  • Dedicated customer support: Paycom offers comprehensive customer support, including training resources, online help, and dedicated representatives, to assist users with any questions or issues.
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  • Streamlines Recruiting Process: The automation and AI database of the program make it easier to assess and onboard potential hires quickly. This includes point-and-click job site posting, quick overviews of applicants and open positions, templates for offer letters and e-signatures. 
  • More Qualified Hires: It offers assessments that can aid in making more informed hiring choices with increased objectivity and consistency across the board.  
  • Less Downtime: The app protects data with fault-tolerant systems in the infrastructure that allow it to keep running even if other machines or servers have problems. This guarantees an uptime of 99.8%, allowing users to stay in business more consistently. 
  • Smoother Communication: It has the capability to reduce notifications and stop the division of attention between different communication channels. This can improve team effectiveness and cohesion. 
  • Better Organization: The solution can reduce time spent looking for candidate data by centralizing resumes, interview information and interactions with potential hires on a single timeline. 
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  • Applicant Tracking System (ATS): Build customizable databases to view relevant applicant information and track candidates as they move through the application process. Managers can search and sort applicants by information such as degree, specific skill sets, work history and more. 
  • Compensation Management: Define budgets, award bonuses and integrate with payroll to ensure that all employees receive fair compensation without overspending. 
  • Job Posting: Allows managers to post open positions to thousands of job boards. Managers can also rely on recruitment data to build reports to determine if their recruiting efforts are working. 
  • Payroll: Calculate taxes, process payroll, account for employee expenses and more, directly through the platform. Automate payroll processing, ensuring that employees are always paid the accurate amount at the correct time. 
  • Performance Management: Schedule and facilitate employee performance appraisals directly through the platform. 
  • Reporting: Leverage Paycom’s built-in analytics to generate reports on a variety of processes, including payroll, time and attendance, compensation and more. 
  • Scheduling: Create and edit employee schedules and approve requests for time off through the system’s calendar. Automate time tracking and integrate with payroll to streamline pay processing. 
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  • Job Posting: Lets you create job descriptions from templates and post to over 200+ job boards and sites. It can also make branded pages for sites such as Google, Facebook, LinkedIn and more. 
  • Mobile-Friendly: The app works on iOS and Android. Candidates can fill out application forms specifically formatted for mobile. 
  • Greater Compliance: It has built-in functions to accommodate GDPR, EEOC and OFCCP standards as laws in the U.S., U.K. and elsewhere. 
  • Integrations The program has the capability to integrate social media, apps, recruiting tools, background checks, calendars and HR tech. This includes over 40 programs including G Suite, Namely, Tableau, Facebook, Bob, Glassdoor and more. 
  • Security/Compliance: Safety measures on the platform include encryption, incident management, security assessments, disaster recovery, ISO 27001 certification, network security, logging/monitoring and 3rd-party audits. 
  • Reporting: Users can access data to answer executive questions and send auto-generated reports. They can also track information in real-time and make adjustments as needed. 
  • Candidate Database: The AI-searchable database includes over 700+ job descriptions and titles and 400 million applicants. Filters allow recruiters to search by skill, experience or location. Profiles include competencies, background checks, video interviews and more. 
  • Passive Searching: The program finds more than 1000+ candidates and automatically places ads in front of them on Facebook and Instagram. On average, this produces between 10-20 applicants per week. 
  • Single Sign-On: It cuts down on password memorization while built-in budgets and workflows make it easy to reference important intel without leaving the app. 
  • Referrals and Rewards: It sends open job positions to employees who can share them with friends, post them to social networks and track the results for gamified referral rewards. 
  • Internal Hiring: Users can inform employees of open internal opportunities within the company. 
  • Scheduling: Potential hires can schedule from pre-selected spots on the employer’s calendar. The system follows up with an auto-invite complete with reminders, a map and photos of attendees. 
  • Hiring Strategy Management: It can plan, manage and track the hiring strategy. Users can also make changes to budgets, timelines and resources to align with team needs without leaving the app. 
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Product Ranking

#8

among all
HR Management Software

#56

among all
HR Management Software

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Analyst Rating Summary

68
69
59
66
82
52
50
82
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Availability and Scalability
Document Management
Employee Self Service
Platform Security
Payroll Management
Integrations and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Paycom
Workable
+ Add Product + Add Product
Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 59 82 50 100 60 83 100 60 90 81 57 69 17 89 57 66 52 82 0 0 68 31 0 64 0 0 0 0 82 50 0 25 50 75 100
55%
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we're gathering data
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83%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

Paycom
Workable
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 35 92 0 0 90 0 0 25 50 75 100
100%
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we're gathering data
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 2809 reviews
Great User Sentiment 784 reviews
85%
of users recommend this product

Paycom has a 'great' User Satisfaction Rating of 85% when considering 2809 user reviews from 6 recognized software review sites.

89%
of users recommend this product

Workable has a 'great' User Satisfaction Rating of 89% when considering 784 user reviews from 4 recognized software review sites.

4.4 (14)
4.5 (14)
4.2 (935)
4.6 (327)
4.34 (672)
n/a
4.4 (640)
4.4 (384)
4.8 (162)
n/a
3.6 (386)
4.2 (59)

Awards

SelectHub research analysts have evaluated Paycom and concluded it earns best-in-class honors for Document Management and Employee Self Service.

Document Management Award
Employee Self Service Award

SelectHub research analysts have evaluated Workable and concluded it earns best-in-class honors for Integrations and Extensibility.

Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

User-Friendly: 85% of reviews mentioning the interface noted the platform has an intuitive layout, with all features organized and easy to locate.
Customer Service: Customer support is highly responsive, as asserted by 100% of reviews referencing it.
Employee Self-Services: All users referring to self-service observed that employees can easily upload documents, view information and track performance.
Performance Reviews: An open dialogue tool makes employee performance reviews more effective, as indicated by 70% of reviews mentioning this feature.
Use Anywhere: The mobile app is easy to use and has all desktop features available, as asserted by 100% reviews on this feature.
Customization: Customization for most features helps cater to a company’s unique requirements, as noted by all reviews on product customization.
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Timer Saver: A total of 92% users who talked about the system’s efficacy said its automated systems saved them valuable time.
Easy to Use: Around 91% of reviewers who discussed the system’s usability felt it was simple to learn and use.
Customer Service: Support services were accurate, helpful and fast according to 90% of those commenting on customer service.
Excellent Recruiting Capabilities: A total of 88% of users that talked about the recruiting tools were pleased with its capabilities.
Useful Reporting: Around 80% of reviewers who discussed the reporting felt it gave them the insights they needed to plan strategically.
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Login Process: All reviews on the login process observed that employees need to log in every time they open the software, as there’s no password save feature.
Challenging Transition: Transitioning between the client and employee side is challenging and cumbersome, as users need to log in to both systems, according to all reviews on this aspect.
Learning Curve: All users reviewing learning noted that the platform has a steep learning curve, making adaptation difficult for new users.
Integration Capabilities: The system doesn't provide integration with major third-party platforms without using SFTP or API, as indicated by 100% of reviews on this feature.
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File Grouping Issues in ATS: In 90% of reviews that mentioned attaching additional files to candidate profiles, users said they ran into problems.
Lacks Customization: Around 75% of reviewers discussing customization felt it was lacking.
Group Discussion Troubles: In reviews that talked about facilitating group feedback, 67% said they had issues connecting or that it was hard to get comments from everyone.
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Paycom users in the past year have expressed both enthusiasm and concerns about the software. Many praise its user-friendly interface, mobile app convenience, and comprehensive feature set, which includes payroll, HR, benefits administration, and talent management. Compared to competitors, users find Paycom to be more intuitive and integrated, streamlining HR processes and saving time. Additionally, customer service is often lauded as responsive and helpful. However, some drawbacks are also mentioned. Implementation can be complex and require significant initial effort. Pricing concerns surface, with Paycom perceived as costlier than some competitors. While offering a wider range of features, this may not be necessary for all businesses, leading to potential overpaying for unused functionalities. Overall, Paycom seems to be a powerful and user-friendly option for companies seeking a one-stop HR and payroll solution. However, its complexity and cost warrant careful consideration, especially for smaller businesses or those with simpler needs. Comparing features and pricing with competitors is crucial to ensure Paycom aligns with your specific requirements and budget.

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Workable is a recruiting solution that provides a range of hiring tools. Users who commented on the platform said it was efficient and saved time and effort with its automated processes. Reviewers liked the UI and said it was easy to learn and adopt and had overwhelmingly positive experiences with the prompt and knowledgeable customer service. They felt the reporting worked well and delivered the necessary data to plan strategically. Above all, they were impressed with the recruiting functionality and especially liked the ATS, one-click job posting and talent acquisition and sourcing features. Hiring managers especially found it beneficial. In terms of issues and opportunities for growth, users consistently had problems attaching and grouping additional files with the candidate profile. They state it was difficult to centralize documents other than resumes such as certifications, samples, letters of recommendation and more. Some also felt that the overall customization and branding was somewhat limited. Last, workers reported difficulty getting everyone’s feed together in group settings on the platform. Workable may be a good fit for medium-sized organizations, especially those with hiring managers, who need to automate the recruiting process. Larger companies may find it too limiting. It may also be a good fit for small companies with the necessary budget; many found it quite affordable.

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Screenshots

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