Paycom vs Dayforce

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Our analysts compared Paycom vs Dayforce based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Paycom is a cloud-based payroll management software designed to streamline payroll processing for businesses of all sizes. It automates tasks like calculating taxes, generating paychecks, and filing reports, saving time and reducing errors. Paycom is particularly well-suited for companies with complex payroll needs, such as those with multiple locations, international employees, or union contracts. Some of Paycom's key benefits include its ease of use, scalability, and compliance support. The software is known for its intuitive interface and comprehensive features, making it easy for both administrators and employees to navigate. Paycom can also be customized to meet the specific needs of different businesses, regardless of size or industry. Additionally, Paycom stays up-to-date on all tax and regulatory changes, ensuring that businesses are always in compliance. When compared to similar payroll products, Paycom generally receives positive reviews from users for its user-friendly interface, comprehensive features, and reliable customer support. However, it is also known to be one of the more expensive options on the market, with pricing based on the number of employees and the complexity of payroll needs.

Pros
  • Easy to use interface
  • Comprehensive features
  • Reliable customer support
  • Scalable for businesses of all sizes
  • Strong compliance support
Cons
  • Higher cost compared to competitors
  • Complex pricing structure
  • May require additional setup for complex needs
  • Limited reporting customization options
  • Not ideal for very small businesses
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Dayforce is a cloud-based human capital management (HCM) platform that offers a full suite of tools for managing payroll, workforce management, career development, benefits and HR tasks.

It's a great pick for larger teams looking to streamline onboarding and training with performance management tools that support ongoing career development. Plus, its self-service portal gives employees more independence.

Ranked in the top five on our HR software list, Dayforce stands out as the Best for Reporting and Dashboards. It shines with features like employee engagement, succession management and compensation management.

With tools for workforce insights, personalized coaching, and mobile access, managers can enhance engagement and adapt more efficiently, which helps cut down on turnover and anticipate trends. Mobile time-tracking tablets and time clocks help minimize errors and ensure more accurate payroll.

The platform offers customizable dashboards, automated payroll calculations, centralized employee info and engagement tracking. Users love its intuitive, easy-to-use design and self-service options that lighten the admin load. However, some find the reporting feature a bit tricky; while reports are customizable, getting them set up can be complex.

Pricing varies based on the number of users and chosen modules, generally falling between $6 and $12 per employee per month, which is mid-range compared to other options out there.

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Product Assistance

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Product Insights

  • Reduced errors and improved accuracy: Paycom automates manual tasks and calculations, minimizing the risk of human error in payroll processing. This leads to more accurate paychecks and fewer compliance issues.
  • Increased efficiency and time savings: Streamlined workflows and automation free up HR teams from tedious tasks, enabling them to focus on strategic initiatives. Employees can also access self-service tools for faster issue resolution and time off requests.
  • Enhanced compliance: Paycom stays updated with complex tax regulations and automatically calculates and files payroll taxes accurately and on time. This reduces the risk of penalties and fines associated with non-compliance.
  • Improved employee satisfaction: Self-service portals and mobile access empower employees to manage their own payroll information, paystubs, and benefits enrollment. This transparency and convenience contribute to a more positive employee experience.
  • Scalability for growth: Paycom adapts to growing businesses by accommodating changes in employee numbers, pay structures, and complex payroll needs without requiring additional software or integrations.
  • Data-driven decision making: Robust reporting and analytics provide valuable insights into workforce trends, compensation costs, and other payroll data. This empowers informed decision-making and strategic HR planning.
  • Improved communication and transparency: Paycom facilitates clear and timely communication between HR, managers, and employees regarding payroll information, policy changes, and benefits updates.
  • Reduced administrative burden: Automated workflows and paperless processes minimize manual tasks and paperwork, freeing up HR teams to focus on higher-value activities.
  • Enhanced security and data protection: Paycom employs robust security measures and data encryption to protect sensitive employee information and ensure compliance with data privacy regulations.
  • Dedicated customer support: Paycom offers comprehensive customer support, including training resources, online help, and dedicated representatives, to assist users with any questions or issues.
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  • Centralize Records: Store all your documents in a secure repository, using filters to easily find the forms you need. You can also monitor and manage compensation levels, performance metrics, and org charts. Dayforce’s document management gets an 81 out of 100, according to our data.
  • Improve Payroll Accuracy: Reduce timesheet errors for more accurate payroll processing. While payroll management scores a 75, Dayforce payroll calculates pay in real time as it's recorded, giving admins continuous data throughout the pay period and providing more time for verification, review and audits.
  • Enhance Engagement: Promote stronger team engagement and communication with TeamRelate. Managers can track employee engagement daily, tailor coaching, and gauge employee communication styles and motivators through surveys. Its employee engagement tools come in at a perfect 100.
  • Navigate Compliance: Access real-time information on all legislative rules globally, including monitoring regulations in over 200 countries, to ensure compliance. Configure what the system monitors based on specific needs.
  • Work Flexibly: Update availability, check schedules and submit time-off requests on the go. Users can preview earnings, clock in and out, and view the People Directory to contact coworkers.
  • Boost Communication: Enhance communication by highlighting managers and colleagues in interactive org charts. Build and arrange employees based on the company’s structure and hierarchy.
  • Manage Time and Time Off: Replace punch clocks with tablets offering accurate time and attendance information. Employees can record time, request time off or trade shifts, and view schedules via the mobile app.
  • View Workforce Insights: Track critical organizational indicators like turnover by location and age to understand operational trends.
  • Ease Benefits Management: Simplify benefits enrollment with side-by-side plan comparisons and smart recommendations. Employees can update their coverage via self-service.
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  • Applicant Tracking System (ATS): Build customizable databases to view relevant applicant information and track candidates as they move through the application process. Managers can search and sort applicants by information such as degree, specific skill sets, work history and more. 
  • Compensation Management: Define budgets, award bonuses and integrate with payroll to ensure that all employees receive fair compensation without overspending. 
  • Job Posting: Allows managers to post open positions to thousands of job boards. Managers can also rely on recruitment data to build reports to determine if their recruiting efforts are working. 
  • Payroll: Calculate taxes, process payroll, account for employee expenses and more, directly through the platform. Automate payroll processing, ensuring that employees are always paid the accurate amount at the correct time. 
  • Performance Management: Schedule and facilitate employee performance appraisals directly through the platform. 
  • Reporting: Leverage Paycom’s built-in analytics to generate reports on a variety of processes, including payroll, time and attendance, compensation and more. 
  • Scheduling: Create and edit employee schedules and approve requests for time off through the system’s calendar. Automate time tracking and integrate with payroll to streamline pay processing. 
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  • Core HR: Centralize employee info, manage performance, carry out recruiting, oversee payroll and get reports for data-driven decision-making.
  • Employee Self-Service (ESS): Let users enroll in benefits, view pay details, update personal information, access learning resources and stay current on announcements.
  • Payroll: Roll out a variety of payroll tasks, including tax management, employee verification and data entry for unique situations like retroactive payments. Dashboards provide insights and reporting tools support payroll reconciliation.
  • Benefits: Fast track enrollment by letting employees independently enroll for coverage. Admins can access enrollment totals, a library of qualification rules, on-demand calculations and streamlined COBRA management. It also integrates with hundreds of carriers and incorporates features to ensure ACA compliance.
  • Talent Management: Manage every phase of an employee lifecycle, from recruiting and onboarding to succession planning. Track performance in a holistic view, plan budgets effectively and reskill current employees with AI talent tools.
  • Workforce Management: Process payroll, manage sick days or vacation time, and view reports on key trends like spending for proactive planning.
  • Compliance Support: Safeguard sensitive information with role-based access and ease multi-jurisdictional tax filings with tax services for federal, state and local jurisdictions.
  • Customer Support: Get help with questions and concerns through live chat or phone. Access additional resources on the website like the help center and webinars.
  • Dayforce Wallet: Provide employees access to their earned wages before payday. This flexibility improves financial wellness and reduces employee stress associated with waiting for a paycheck. It also provides functionalities such as budgeting tools and financial planning resources. Note: The amount available depends on completed shifts and standard transfer time is between 1-3 business days. Faster transfers require additional fees.
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Product Ranking

#8

among all
HR Management Software

#9

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

68
79
59
64
82
78
50
88
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Availability and Scalability
Document Management
Employee Self Service
Platform Security
Payroll Management
Availability and Scalability
Employee Engagement
Platform Security
Reporting and Dashboard
Succession Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Paycom
Dayforce
+ Add Product + Add Product
Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 59 82 50 100 60 83 100 60 90 81 57 69 17 89 57 64 78 88 81 100 74 78 82 75 83 86 100 100 87 90 0 25 50 75 100
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83%
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83%
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18%
55%
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45%
91%
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9%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

Paycom
Dayforce
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 35 92 100 50 61 100 0 25 50 75 100
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83%
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 2809 reviews
Great User Sentiment 3463 reviews
85%
of users recommend this product

Paycom has a 'great' User Satisfaction Rating of 85% when considering 2809 user reviews from 6 recognized software review sites.

85%
of users recommend this product

Dayforce has a 'great' User Satisfaction Rating of 85% when considering 3463 user reviews from 5 recognized software review sites.

4.4 (14)
5.0 (24)
4.2 (935)
4.2 (792)
4.34 (672)
n/a
4.4 (640)
4.3 (969)
4.8 (162)
4.6 (541)
3.6 (386)
4.0 (1137)

Awards

SelectHub research analysts have evaluated Paycom and concluded it earns best-in-class honors for Document Management and Employee Self Service.

Document Management Award
Employee Self Service Award

SelectHub research analysts have evaluated Dayforce and concluded it earns best-in-class honors for Employee Engagement, Reporting and Dashboard and Succession Management.

Employee Engagement Award
Reporting and Dashboard Award
Succession Management Award

Synopsis of User Ratings and Reviews

User-Friendly: 85% of reviews mentioning the interface noted the platform has an intuitive layout, with all features organized and easy to locate.
Customer Service: Customer support is highly responsive, as asserted by 100% of reviews referencing it.
Employee Self-Services: All users referring to self-service observed that employees can easily upload documents, view information and track performance.
Performance Reviews: An open dialogue tool makes employee performance reviews more effective, as indicated by 70% of reviews mentioning this feature.
Use Anywhere: The mobile app is easy to use and has all desktop features available, as asserted by 100% reviews on this feature.
Customization: Customization for most features helps cater to a company’s unique requirements, as noted by all reviews on product customization.
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Easy PTO Tracking: Dayforce simplifies requesting and viewing PTO and tracking employee hours.
User-Friendly Interface and Features: Dayforce receives praise for being easy to set up and navigate.
Comprehensive: Dayforce is effective for managing payroll, benefits, and workforce management (WFM), providing real-time data and streamlined record-keeping. Custom reporting, time management and compensation planning are highlighted as strong features.
Consistency: The system integrates well across various functions such as HR, payroll, and time management, helping to consolidate processes and improve efficiency.
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Login Process: All reviews on the login process observed that employees need to log in every time they open the software, as there’s no password save feature.
Challenging Transition: Transitioning between the client and employee side is challenging and cumbersome, as users need to log in to both systems, according to all reviews on this aspect.
Learning Curve: All users reviewing learning noted that the platform has a steep learning curve, making adaptation difficult for new users.
Integration Capabilities: The system doesn't provide integration with major third-party platforms without using SFTP or API, as indicated by 100% of reviews on this feature.
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Reporting: Report creation can be cumbersome and not very user-friendly. The ability to convert fixed reports into customizable formats and access more diverse formats is limited.
Outdated Employee Self-Service: Some users found this feature outdated without improved auditing and traceability features for payroll elections.
Frequent Updates: Some updates lead to slow down and create a learning curve for some users.
Implementation Process: Users reported implementation can have high up-front costs, take longer than expected and cause frustration.
Customer Support: Users experienced long response times and additional fees.
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Paycom users in the past year have expressed both enthusiasm and concerns about the software. Many praise its user-friendly interface, mobile app convenience, and comprehensive feature set, which includes payroll, HR, benefits administration, and talent management. Compared to competitors, users find Paycom to be more intuitive and integrated, streamlining HR processes and saving time. Additionally, customer service is often lauded as responsive and helpful. However, some drawbacks are also mentioned. Implementation can be complex and require significant initial effort. Pricing concerns surface, with Paycom perceived as costlier than some competitors. While offering a wider range of features, this may not be necessary for all businesses, leading to potential overpaying for unused functionalities. Overall, Paycom seems to be a powerful and user-friendly option for companies seeking a one-stop HR and payroll solution. However, its complexity and cost warrant careful consideration, especially for smaller businesses or those with simpler needs. Comparing features and pricing with competitors is crucial to ensure Paycom aligns with your specific requirements and budget.

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Dayforce, a popular AI-powered HCM solution, caters to businesses across various industries on a global scale. It’s perfect for large teams and companies needing a scalable and adaptable platform. Most of its features are user-friendly, making it relatively easy to learn and navigate.Dayforce stands out with its mobile time-off requests, smart benefit enrollment recommendations, TeamRelate, Dayforce Wallet and automated payroll calculations. It also offers robust support for day-to-day operations, including reports and dashboards, org charts, shift trades, and compliance.The mobile app and self-service platform give employees the freedom to handle tasks like accessing pay stubs, viewing schedules, and submitting time-off requests independently, which reduces the need for admin intervention.Dayforce tackles common HR challenges like managing varied payroll and compliance needs, dealing with tricky reporting, and making employee self-service easier. While users appreciate its mobile features and schedule management, they’ve mentioned that reporting can be a bit complex and time-consuming, sometimes leading to long waits for customer support.The demo reveals a comprehensive hub serving as a centralized dashboard, providing news updates, team objectives, pending tasks, and recommended applications like performance management and recruiting.Personally, I thought the scheduling module looked a little cluttered/complicated for beginners, but you can use filters to narrow down results and make it look less busy/cleaner.Payroll processing demands a hawk's eye when it comes to details. I thought Dayforce had a reasonably straightforward payroll design.Engagement surveys offer compact insights into employee sentiment and effectiveness, while customizable dashboards and scorecards display key metrics on workforce dynamics, such as availability, recruitment metrics, and turnover rates.Automated alerts and integration with job boards enhance recruiting, and self-service features support career development, HR and benefits enrollment.The chatbot provided a brief welcome and directed me to the Help Center after I chose support. The chat ended there, and I encountered the issue of the conversation not clearing when the page was reopened.Pricing is competitive, based on user numbers and selected modules (charged per month).Overall, Dayforce is a comprehensive HCM software that effectively supports managing people, pay and compliance.

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