Netchex vs Zuman

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Our analysts compared Netchex vs Zuman based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Netchex offers web-based payroll, HR, benefits and administrative service software to businesses of all sizes and industries. It’s single-source and facilitates automated pay tracking, tax compliance and analysis.

Customize pay rates, frequency and type of payment with individual payout options. The integrated payroll system simplifies payroll for managers and administrators. Employees can easily access payroll information and history from the cloud or mobile app.
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Zuman is a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for medium to large-sized businesses that require robust HR functionalities. This platform offers significant benefits by automating various HR processes, thereby reducing manual workload and improving accuracy in tasks such as payroll, benefits administration, and compliance management. Users appreciate Zuman for its user-friendly interface and the ability to customize features according to their specific needs, which enhances the overall efficiency of HR operations. When compared to similar products in the market, Zuman stands out for its integrated approach to HR management, offering a one-stop solution for businesses looking to consolidate their HR functions. Pricing considerations for Zuman typically involve a subscription model, where costs can vary based on the size of the organization and the specific services required, ensuring that businesses only pay for what they need.
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Small 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Payroll: Save time for managers and employees by simplifying the process with a single-source integrated platform that minimizes repetitive data entry. Save valuable time by cutting down manual data entry. 
  • Payout Flexibility: Customize payment frequency, rates, exceptions and types for employees. Make adjustments for seasonal, full-time, part-time, salaried or remote employees. 
  • Automated Compliance: Ensure accuracy and compliance with automated taxes, reporting and garnishment. Run flexible local, state and federal tax withdrawals to prevent costly tax mistakes. 
  • Accessible Self-service: Equip users to help themselves through blogs, technical support and self-guided education available for both employers and employees. 
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  • Single System of Record: Enter data once to reduce errors, and gain real-time visibility throughout an employee’s tenure. 
  • Accurate Tax and Benefits: Let experts handle local, state and federal tax reporting and benefit premium remittances for health and welfare carriers. 
  • Clear Costs: Receive transparency into all people-related costs, with all health and welfare bills reconciled monthly and provided in one invoice. 
  • On-Demand Support: Reduce the need for internal support for routine questions through assistance from certified payroll and human resource professionals. They can provide aid for HR, finance and payroll teams as well as employees. 
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  • Integrated Payroll Services: Aggregate all information into one platform to eliminate user error and simplify paying out. One login provides access to any account or additional service within the platform. 
  • Mobile App: Make changes to payments and deductions while having access to payroll reports via smartphone. Access individualized payment details and history from anywhere in the world with the flexibility of a smartphone. 
  • Training: Find tutorials for set-up, use and troubleshooting in the employee, administrator and manager support portals. Read blogs and step-by-step video guides for all elements of payroll and HR management. 
  • Flexible Changes: Adjust payroll, make exceptions and correct errors from within the payroll grid without backtracking or losing progress. 
  • Preview Processing: Alert managers with exceptions and pre-processing reports to warn of any errors or abnormalities before paying out. View net and gross pay data and analysis for each pay period, fixing costly mistakes before you even make them. 
  • Integrated Taxes: Withdraw local, state and federal filing automatically. Keep up with ever-changing tax laws and run quarterly tax statements and W-2 previews. 
  • Paycards: Use the Skylight PayOptions Program from Netspend to offer payroll cards giving workers instant access to payment. Give employees instant access to pay while saving money by eliminating paper checks. 
  • Other Services: Integrate HR, time and attendance and benefits, all within the existing platform. Run time collection, scheduling, and COBRA compliance in one robust software to simplify all HR needs. 
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  • Unified Platform: Leverage a single database for HR capabilities, payroll administration and benefits automation technology. 
  • Solution Ecosystem: Get ACA reporting, benefits reconciliation, time and attendance, performance management, reporting, learning management and cash disbursement. 
  • Compliance: Ensure easy auditing and compliance with payroll tax laws that are updated with codified policies and implemented to meet changing regulatory mandates. 
  • Real-Time Dating: Create clear audit trails on every transaction in the HR system. Administrators can perform actions in the past, present, and future for transaction processing and modeling. 
  • Workflow Management and Analysis: Configure approvals at various levels for PTO requests, open enrollment, life status changes, merit increases, promotions and department transfers. 
  • Add-Ons: Enhance people operations with Zuman add-ons such as zAdvise, zHire, zPerform, zLearn and z1099. 
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Product Ranking

#72

among all
HR Management Software

#61

among all
HR Management Software

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User Sentiment Summary

Excellent User Sentiment 326 reviews
Poor User Sentiment 4 reviews
91%
of users recommend this product

Netchex has a 'excellent' User Satisfaction Rating of 91% when considering 326 user reviews from 4 recognized software review sites.

55%
of users recommend this product

Zuman has a 'poor' User Satisfaction Rating of 55% when considering 4 user reviews from 2 recognized software review sites.

4.8 (53)
3.0 (3)
4.48 (131)
2.0 (1)
4.5 (127)
n/a
4.5 (15)
n/a

Awards

Netchex stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Payroll Functions: Netchex's payroll features are frequently praised for their user-friendly interface and efficiency. The platform also offers automated tax calculations and filings, which can save HR professionals valuable time and reduce the risk of errors.
Benefits Administration: Netchex simplifies the complex task of benefits administration. The platform allows HR teams to easily manage employee benefits, including health insurance, retirement plans, and paid time off. This streamlined approach can improve efficiency and accuracy in benefits management.
HR and Compliance: Netchex provides tools and resources to help businesses maintain compliance with labor laws and regulations. The platform offers features such as document management, employee handbooks, and compliance reporting, which can assist HR teams in staying up-to-date with ever-changing regulations.
Reporting and Analytics: Netchex offers robust reporting and analytics capabilities, empowering HR professionals with valuable insights into their workforce. The platform provides customizable reports on various HR metrics, such as employee turnover, payroll costs, and benefits utilization. These insights can inform strategic decision-making and improve HR operations.
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Applicant Tracking: Many users appreciate the ease of use and intuitive design of Zuman's applicant tracking system, finding it simplifies the process of managing job applications.
Onboarding: Zuman's onboarding features streamline the process of bringing new hires on board, automating tasks and ensuring a smooth transition for new employees. Users find this particularly helpful for improving the new hire experience.
Performance Management: Zuman's performance management system is praised for its ability to track employee performance, set goals, and provide feedback. Users find this helpful for promoting employee growth and development.
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Customer Service: Users report challenges in getting timely and effective support from Netchex's customer service team, leading to frustration and unresolved issues.
System Glitches: Frequent system glitches and errors disrupt workflows and cause inconvenience for users, impacting productivity and efficiency.
User Interface: The user interface is often described as clunky and outdated, making it difficult to navigate and find necessary information quickly.
Reporting: Generating reports can be cumbersome, and the customization options may not meet the specific needs of all businesses.
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Difficult to Use: Some users have reported that Zuman can be difficult to use, especially for those who are not familiar with HR software. They found it challenging to navigate the platform and find the information they needed.
Limited Functionality: Zuman is a relatively new product, and as a result, it does not have all of the features that some users are looking for. For example, it does not have a built-in payroll module.
Poor Customer Support: Some users have complained about the quality of Zuman's customer support. They have reported that it can be difficult to get in touch with a support representative and that the support staff is not always helpful.
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Netchex is a cloud-based HR management software that has garnered positive user reviews, particularly for its user-friendly interface, comprehensive features, and affordability. Users appreciate the ease of accessing their data and managing daily tasks, along with the abundance of training videos available. The dedicated service team assigned to each client ensures personalized support and familiarity with individual accounts. Netchex effectively integrates and automates various HR processes, such as recruiting, hiring, onboarding, and payroll, allowing businesses to focus on other priorities. However, some users have reported challenges with Netchex. Setting up the software can be difficult, and customer support responsiveness can be inconsistent. Several users have noted limitations in the payroll feature's flexibility, requiring additional time and effort to manipulate data. Issues with the biometric clock feature, including problems uploading punches, have also been reported. While Netchex frequently introduces innovative product offerings, delays in development and testing can leave users waiting for anticipated features. Occasional glitches and automatic logouts have caused disruptions for some users. Despite these drawbacks, Netchex remains a solid choice for businesses seeking a comprehensive HR management solution, especially those that value ease of use and affordability. However, businesses requiring a more straightforward and user-friendly HR solution may want to explore alternative options. Ultimately, the suitability of Netchex depends on the specific needs and priorities of each business.

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Last year, users gave Zuman mixed reviews. Many users found its interface intuitive and easy to use, especially for managing payroll and benefits. Some users praised its robust reporting features, which allowed them to quickly generate reports on employee performance and compensation. However, some users reported experiencing glitches and errors, particularly with the software's time-tracking functionality. Others felt that Zuman's customer support was slow and unresponsive. Compared to competitors like BambooHR and Gusto, Zuman is generally considered to be more affordable, but it may lack some of the advanced features offered by these platforms. For example, BambooHR offers more comprehensive onboarding tools, while Gusto provides more integrations with third-party apps. Ultimately, Zuman is best suited for small to medium-sized businesses that need a straightforward and cost-effective solution for managing core HR functions. Larger businesses or those with more complex HR needs may find Zuman's functionality limiting.

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