Home > HR Management Software > Netchex > Netchex vs Justworks

Netchex vs Justworks

Last Updated: November 18th, 2024

Our analysts compared Netchex vs Justworks based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Netchex offers web-based payroll, HR, benefits and administrative service software to businesses of all sizes and industries. It’s single-source and facilitates automated pay tracking, tax compliance and analysis.

Customize pay rates, frequency and type of payment with individual payout options. The integrated payroll system simplifies payroll for managers and administrators. Employees can easily access payroll information and history from the cloud or mobile app.

Justworks is a cloud-based platform designed to streamline HR processes for small to medium-sized businesses. It offers a comprehensive suite of features, including payroll, benefits administration, and employee onboarding, making it an attractive option for businesses seeking an all-in-one HR solution. Justworks' user-friendly interface and affordability have garnered positive user experiences, particularly among businesses with limited HR resources.

The platform's PEO model allows small businesses to access big-company benefits at competitive rates, enhancing their ability to attract and retain talent. Justworks' pricing structure is typically based on a per-employee, per-month basis, with different tiers offering varying levels of functionality. While Justworks offers a robust set of features, businesses with more complex HR needs or those seeking highly customizable solutions may explore alternative platforms. It's recommended to check the Justworks website for the most up-to-date pricing information.

$12 Monthly

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$59/Employee, Monthly

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Product Insights

Streamlined Payroll: Save time for managers and employees by simplifying the process with a single-source integrated platform that minimizes repetitive data entry. Save valuable time by cutting down manual data entry.
Payout Flexibility: Customize payment frequency, rates, exceptions and types for employees. Make adjustments for seasonal, full-time, part-time, salaried or remote employees.
Automated Compliance: Ensure accuracy and compliance with automated taxes, reporting and garnishment. Run flexible local, state and federal tax withdrawals to prevent costly tax mistakes.
Accessible Self-service: Equip users to help themselves through blogs, technical support and self-guided education available for both employers and employees.

Offer Employee Self-Service: View pay stubs, performance reviews and documents. Request time off and automate notifications. Visualize organizational hierarchy with org charts. Reference a company directory to group departments, add employee details, and apply filters to find specific managers or employees.
Ensure Compliance: Managers can double-check current legislation, ensuring that the organization is complying with regulations, from industry standards to federal legislation.
Improve Communication: Store and centralize important company information, including organizational policies and pay dates, within the directory.
Provide Corporate Benefits: Use group buying to provide corporate benefits to all customers. Provide medical, dental and vision insurance coverage to all employees (all while staying within budget).
Get Flexible Support: Access 24/7 live support. Enroll in online training courses. Stay up to date on industry updates and changes with blog articles.
Streamline HR: Eliminate the need for third-party solutions with the ability to complete various core HR tasks through the system’s interface.
Promote Efficiency: Track employee paid leave and overtime to identify trends and patterns that may impact labor costs, better allocate resources and manage workloads effectively.

Integrated Payroll Services: Aggregate all information into one platform to eliminate user error and simplify paying out. One login provides access to any account or additional service within the platform.
Mobile App: Make changes to payments and deductions while having access to payroll reports via smartphone. Access individualized payment details and history from anywhere in the world with the flexibility of a smartphone.
Training: Find tutorials for set-up, use and troubleshooting in the employee, administrator and manager support portals. Read blogs and step-by-step video guides for all elements of payroll and HR management.
Flexible Changes: Adjust payroll, make exceptions and correct errors from within the payroll grid without backtracking or losing progress.
Preview Processing: Alert managers with exceptions and pre-processing reports to warn of any errors or abnormalities before paying out. View net and gross pay data and analysis for each pay period, fixing costly mistakes before you even make them.
Integrated Taxes: Withdraw local, state and federal filing automatically. Keep up with ever-changing tax laws and run quarterly tax statements and W-2 previews.
Paycards: Use the Skylight PayOptions Program from Netspend to offer payroll cards giving workers instant access to payment. Give employees instant access to pay while saving money by eliminating paper checks.
Other Services: Integrate HR, time and attendance and benefits, all within the existing platform. Run time collection, scheduling, and COBRA compliance in one robust software to simplify all HR needs.

Benefits Administration: Administer retirement packages via Slavic401k, offering assets from renowned mutual funds like Vanguard and Fidelity. Get 24/7 support for benefit inquiries, access benefit elections through the Justworks dashboard or mobile app, and choose from a range of nationwide health insurance plans.
Onboarding: Automate onboarding from start to finish. Employees can enter direct deposit information and select health insurance plans.
Payroll Automation: Pay part-time, full-time, and salaried employees and contractors regardless of pay schedules and automate direct deposits.
Reporting: Prebuilt report templates allow administrators to create and customize reports with real-time data.
Tax Administration: Automate tax filing by calculating deductions and withholdings, filing W-2s, and streamlining other aspects of the tax filing process.
Compliance Management: Justworks handles employer-related tax filing and provides up-to-date information on labor laws. Additionally, it assists with payroll tax compliance, workers' compensation, harassment prevention training, and state unemployment insurance, offering guidance and support to navigate these areas effectively.
Employee Wellness: Teams enrolled in benefits can access counseling services through the Health Advocate Employee Assistance Program (EAP) and via Talkspace. There's also the option of commuter benefits through ConnectYourCare.
Document Management: Generate, send and track documents, and enable electronic signatures. Consolidate important forms like W-2s and 1099s into one accessible location.
Time Tracking: Track worked hours through geofencing (available on the mobile app), online or Slack. Schedule shifts and use compliance safeguards like overtime monitoring and automated reminders. Automatically calculate the payment amount for each pay period by synchronizing time cards with payroll data.
International Payments: Pay international contractors in 28+ countries in local currencies and view exchange rates. View payment reports with preset or custom date ranges for financial tracking.
Integrations: Integrate with popular accounting software like Xero and QuickBooks Online. Enhance your time and attendance capabilities by connecting with third-party platforms like TSheets and Boomr and sync with Greenhouse for onboarding.

Product Ranking

#72

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HR Management Software

#48

among all
HR Management Software

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Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

Netchex has a 'excellent' User Satisfaction Rating of 91% when considering 326 user reviews from 4 recognized software review sites.

94%

of users recommend this product

Justworks has a 'excellent' User Satisfaction Rating of 94% when considering 413 user reviews from 4 recognized software review sites.

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4.6 (46)

Awards

Synopsis of User Ratings and Reviews

Payroll Functions: Netchex's payroll features are frequently praised for their user-friendly interface and efficiency. The platform also offers automated tax calculations and filings, which can save HR professionals valuable time and reduce the risk of errors.

Benefits Administration: Netchex simplifies the complex task of benefits administration. The platform allows HR teams to easily manage employee benefits, including health insurance, retirement plans, and paid time off. This streamlined approach can improve efficiency and accuracy in benefits management.

HR and Compliance: Netchex provides tools and resources to help businesses maintain compliance with labor laws and regulations. The platform offers features such as document management, employee handbooks, and compliance reporting, which can assist HR teams in staying up-to-date with ever-changing regulations.

Reporting and Analytics: Netchex offers robust reporting and analytics capabilities, empowering HR professionals with valuable insights into their workforce. The platform provides customizable reports on various HR metrics, such as employee turnover, payroll costs, and benefits utilization. These insights can inform strategic decision-making and improve HR operations.

Intuitive Design: 94% of users report its interface is user-friendly, easy to navigate and efficient, also commending it for being a one-stop shop for HR.

Comprehensive Onboarding: 80% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.

Customer Support: Overall, Justworks' customer support receives high praise from users, with many highlighting its knowledgeable staff, responsiveness and accessibility.

Benefits Management: 78% of users found benefits management and enrollment comprehensive, straightforward, and easy to use.

Customer Service: Users report challenges in getting timely and effective support from Netchex's customer service team, leading to frustration and unresolved issues.

System Glitches: Frequent system glitches and errors disrupt workflows and cause inconvenience for users, impacting productivity and efficiency.

User Interface: The user interface is often described as clunky and outdated, making it difficult to navigate and find necessary information quickly.

Reporting: Generating reports can be cumbersome, and the customization options may not meet the specific needs of all businesses.

Price: Most users who comment on cost note that Justworks' pricing can be expensive, particularly for larger teams.

Mobile App: 60% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.

Talent Management: Users who mentioned talent management express a desire for more robust features, including goal tracking.

Netchex is a cloud-based HR management software that has garnered positive user reviews, particularly for its user-friendly interface, comprehensive features, and affordability. Users appreciate the ease of accessing their data and managing daily tasks, along with the abundance of training videos available. The dedicated service team assigned to each client ensures personalized support and familiarity with individual accounts. Netchex effectively integrates and automates various HR processes, such as recruiting, hiring, onboarding, and payroll, allowing businesses to focus on other priorities. However, some users have reported challenges with Netchex. Setting up the software can be difficult, and customer support responsiveness can be inconsistent. Several users have noted limitations in the payroll feature's flexibility, requiring additional time and effort to manipulate data. Issues with the biometric clock feature, including problems uploading punches, have also been reported. While Netchex frequently introduces innovative product offerings, delays in development and testing can leave users waiting for anticipated features. Occasional glitches and automatic logouts have caused disruptions for some users. Despite these drawbacks, Netchex remains a solid choice for businesses seeking a comprehensive HR management solution, especially those that value ease of use and affordability. However, businesses requiring a more straightforward and user-friendly HR solution may want to explore alternative options. Ultimately, the suitability of Netchex depends on the specific needs and priorities of each business.

Justworks is a popular PEO and payroll solution for smaller businesses that need to relieve manual administrative workloads and teams operating in various locations, requiring added flexibility.It provides a unified platform for HR, benefits, onboarding and compliance. Some standout features include PTO tracking, overtime alerts, international payment and onboarding options, and resources to prioritize employee health and wellness, like Kindbody and Peloton.Additionally, Justworks supports international contractor payments in over 30 countries, allowing payments in local currencies and providing visibility into exchange rates. The platform offers features for international hiring and onboarding through global employer of record (EOR) services.There are two payroll service options: Justworks Payroll and Justworks PEO. Justworks Payroll is suitable for small teams or contractor-only businesses in select states. Justworks PEO offers an all-in-one solution for businesses operating in multiple states with up to 200 W-2 employees. The PEO option includes bundled payroll, compliance, HR and benefits access, making it ideal for businesses seeking comprehensive support.Users can get comprehensive tax support and integrate with accounting software, including Xero and QuickBooks. It's a certified professional employer organization (CPEO), distinguishing it from other payroll providers.Overall, Justworks is a great option for SMBs looking for a robust solution with responsive customer service.

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FAQ

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