Netchex vs Employee Navigator

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Our analysts compared Netchex vs Employee Navigator based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Netchex offers web-based payroll, HR, benefits and administrative service software to businesses of all sizes and industries. It’s single-source and facilitates automated pay tracking, tax compliance and analysis.

Customize pay rates, frequency and type of payment with individual payout options. The integrated payroll system simplifies payroll for managers and administrators. Employees can easily access payroll information and history from the cloud or mobile app.
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Employee Navigator is a cloud-based tool that provides a complete HR service by integrating an ACA dashboard, agency monitoring, online registration, operator and payroll analytics and benefits communication. It enables companies to manage almost everything from benefits administration to recruitment to PTO requests and comes with self-service access for employees.

It controls benefit administration, cuts agency expenses, lessens retroactive enrollments, increases workplace security, minimizes employee compensation costs and streamlines training.
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$12 Monthly
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Tailored to your specific needs
$630 Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Linux
Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Payroll: Save time for managers and employees by simplifying the process with a single-source integrated platform that minimizes repetitive data entry. Save valuable time by cutting down manual data entry. 
  • Payout Flexibility: Customize payment frequency, rates, exceptions and types for employees. Make adjustments for seasonal, full-time, part-time, salaried or remote employees. 
  • Automated Compliance: Ensure accuracy and compliance with automated taxes, reporting and garnishment. Run flexible local, state and federal tax withdrawals to prevent costly tax mistakes. 
  • Accessible Self-service: Equip users to help themselves through blogs, technical support and self-guided education available for both employers and employees. 
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  • Enable Mobility: Work directly from smartphones and mobile devices: set up tools for the HR department, manage compliance documents and business contacts anytime, from anywhere. Employees can access their plan details from any mobile device. 
  • Keep Employee Info Up-to-Date: Immediately and automatically updates with any modification to employee information, like changes in contact numbers, addresses, raises and terminations. 
  • Centralize Document Storage: Store and share all documents from handbooks to agreements and compliance papers in one safe location. 
  • Streamline Onboarding: Keep a record of policies that employees must agree to in a well-planned digital file. Digitally fill out new hire forms and onboarding documents to smoothen the onboarding process and reduce paperwork. 
  • View One Dashboard: Assess all of the business's data using a single dashboard. Enter all hires, resignations and terminations into one integrated system. 
  • Ensure Security: Provide personnel and information security. Verify the potential of all new hires before onboarding and perform background checks through a third-party vendor. Protect all business operations with a team of experienced IT professionals. 
  • Provide System Backup: Offers comprehensive onsite backup with storage management software and hardware. Store, replicate and recover high availability customer databases. 
  • Manage Access Permissions: Establish a double-layer authentication process to allow access to data. Control resource misuse by granting access based on job requirements. Restrict physical entry into the data center. 
  • User-Friendly Layout: Provide an easy-to-use self-service interface. 
  • Improve Internal Communication: Communicate better with the workforce via an organized online employee directory and save employees time and effort. 
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  • Integrated Payroll Services: Aggregate all information into one platform to eliminate user error and simplify paying out. One login provides access to any account or additional service within the platform. 
  • Mobile App: Make changes to payments and deductions while having access to payroll reports via smartphone. Access individualized payment details and history from anywhere in the world with the flexibility of a smartphone. 
  • Training: Find tutorials for set-up, use and troubleshooting in the employee, administrator and manager support portals. Read blogs and step-by-step video guides for all elements of payroll and HR management. 
  • Flexible Changes: Adjust payroll, make exceptions and correct errors from within the payroll grid without backtracking or losing progress. 
  • Preview Processing: Alert managers with exceptions and pre-processing reports to warn of any errors or abnormalities before paying out. View net and gross pay data and analysis for each pay period, fixing costly mistakes before you even make them. 
  • Integrated Taxes: Withdraw local, state and federal filing automatically. Keep up with ever-changing tax laws and run quarterly tax statements and W-2 previews. 
  • Paycards: Use the Skylight PayOptions Program from Netspend to offer payroll cards giving workers instant access to payment. Give employees instant access to pay while saving money by eliminating paper checks. 
  • Other Services: Integrate HR, time and attendance and benefits, all within the existing platform. Run time collection, scheduling, and COBRA compliance in one robust software to simplify all HR needs. 
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  • ACA: Offer healthcare options to employees in compliance with the Affordable Care Act. 
    • 1094/1095 Reporting: Prepare 1094-C and 1095-C reports for sharing and submission to the IRS. Also, classify employees, receive statistics on health-plan enrollment and evaluate monthly FTE. 
  • Eligibility Tracking For Hourly Employees: Establish administrative periods for part-time employees. Monitor measurement periods for hourly workers pinpoint eligible employees and import hours easily. 
  • COBRA Administration: Automate communications with employees through COBRA notices. In addition, enable direct transmission of data to third-party administrators (TPAs) and merge all TPAs into one network. 
  • Benefits Administrations: Attract and retain talented employees by offering a comprehensive benefits package. Enroll new entries, choose insurance offerings, supervise staff insurance coverage, monitor employee enrollment deadlines. Also, allow employees to self-enroll, compare insurance plans, store essential benefit-related documents in a centralized location and handle their contribution levels. 
  • Payroll: Incorporate any preferred payroll service and enable integration with other third-party preferred payroll services to pay employees. 
  • Paperless Benefit Election: Manage benefit tasks and enroll in benefits online. Handles all benefits e-documents. Also, oversee compliance reports and business contract documents. 
  • Time Off Tracking: Submit, verify and authorize PTO requests. 
    • PTO and Vacation Management: Approve PTO requests quickly with a single click. Configure the business’ PTO and vacation policies, set up holiday details, secure correct accruals and check the team's leave history. 
    • Employee Self-Service: Allow employees to request time off quickly and access information about their accrued PTO, business holidays and the status of their requests through a self-service portal. 
  • Asset Tracking: Allocate and handle all workplace assets, such as documents, laptops and mobile phones, from a centralized dashboard. Collect and store serial numbers, descriptions, costs and other information about business assets in one place. 
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Product Ranking

#72

among all
HR Management Software

#92

among all
HR Management Software

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User Sentiment Summary

Excellent User Sentiment 326 reviews
Excellent User Sentiment 286 reviews
91%
of users recommend this product

Netchex has a 'excellent' User Satisfaction Rating of 91% when considering 326 user reviews from 4 recognized software review sites.

90%
of users recommend this product

Employee Navigator has a 'excellent' User Satisfaction Rating of 90% when considering 286 user reviews from 4 recognized software review sites.

4.8 (53)
4.4 (43)
4.48 (131)
4.54 (113)
4.5 (127)
4.5 (112)
4.5 (15)
4.4 (18)

Awards

Netchex stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Employee Navigator stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Payroll Functions: Netchex's payroll features are frequently praised for their user-friendly interface and efficiency. The platform also offers automated tax calculations and filings, which can save HR professionals valuable time and reduce the risk of errors.
Benefits Administration: Netchex simplifies the complex task of benefits administration. The platform allows HR teams to easily manage employee benefits, including health insurance, retirement plans, and paid time off. This streamlined approach can improve efficiency and accuracy in benefits management.
HR and Compliance: Netchex provides tools and resources to help businesses maintain compliance with labor laws and regulations. The platform offers features such as document management, employee handbooks, and compliance reporting, which can assist HR teams in staying up-to-date with ever-changing regulations.
Reporting and Analytics: Netchex offers robust reporting and analytics capabilities, empowering HR professionals with valuable insights into their workforce. The platform provides customizable reports on various HR metrics, such as employee turnover, payroll costs, and benefits utilization. These insights can inform strategic decision-making and improve HR operations.
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Streamlined Onboarding: Employee Navigator simplifies the onboarding process, allowing HR teams to efficiently collect necessary paperwork, tax forms, and benefits enrollment electronically. This reduces paperwork and manual data entry, saving time and improving accuracy.
Centralized Employee Information: The platform serves as a central hub for storing and managing employee data, including personal details, benefits selections, and employment history. This ensures easy access to information and promotes data consistency.
Benefits Administration: Employee Navigator facilitates benefits administration by enabling employees to enroll in benefits plans, make changes during open enrollment periods, and access plan information online. This empowers employees to manage their benefits independently and reduces the administrative burden on HR staff.
Compliance Support: The platform assists with compliance requirements by providing tools for managing COBRA, ACA reporting, and other regulatory obligations. This helps businesses stay compliant with relevant laws and regulations, mitigating potential risks.
Payroll Integration: Employee Navigator integrates with various payroll systems, allowing for seamless data transfer between HR and payroll functions. This streamlines payroll processing and reduces the likelihood of errors.
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Customer Service: Users report challenges in getting timely and effective support from Netchex's customer service team, leading to frustration and unresolved issues.
System Glitches: Frequent system glitches and errors disrupt workflows and cause inconvenience for users, impacting productivity and efficiency.
User Interface: The user interface is often described as clunky and outdated, making it difficult to navigate and find necessary information quickly.
Reporting: Generating reports can be cumbersome, and the customization options may not meet the specific needs of all businesses.
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Limited Customization: The platform's rigidity can be frustrating for HR professionals with unique workflows or complex benefit structures, as tailoring the system to specific needs can be challenging.
Reporting Limitations: Generating custom reports or extracting specific data points can be cumbersome, often requiring manual intervention or workarounds. This can hinder data-driven decision-making and analysis.
Mobile App Functionality: The mobile app's features and user experience may not be as robust or intuitive as the desktop version, potentially limiting accessibility and convenience for employees on the go.
Customer Support: Some users have reported challenges with customer support response times or issue resolution, which can be crucial during critical enrollment periods or when facing technical difficulties.
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Netchex is a cloud-based HR management software that has garnered positive user reviews, particularly for its user-friendly interface, comprehensive features, and affordability. Users appreciate the ease of accessing their data and managing daily tasks, along with the abundance of training videos available. The dedicated service team assigned to each client ensures personalized support and familiarity with individual accounts. Netchex effectively integrates and automates various HR processes, such as recruiting, hiring, onboarding, and payroll, allowing businesses to focus on other priorities. However, some users have reported challenges with Netchex. Setting up the software can be difficult, and customer support responsiveness can be inconsistent. Several users have noted limitations in the payroll feature's flexibility, requiring additional time and effort to manipulate data. Issues with the biometric clock feature, including problems uploading punches, have also been reported. While Netchex frequently introduces innovative product offerings, delays in development and testing can leave users waiting for anticipated features. Occasional glitches and automatic logouts have caused disruptions for some users. Despite these drawbacks, Netchex remains a solid choice for businesses seeking a comprehensive HR management solution, especially those that value ease of use and affordability. However, businesses requiring a more straightforward and user-friendly HR solution may want to explore alternative options. Ultimately, the suitability of Netchex depends on the specific needs and priorities of each business.

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Ready to set your HR course for smooth sailing? Employee Navigator has garnered a reputation as a user-friendly and cost-effective solution for businesses seeking to streamline their HR processes. Users frequently highlight its intuitive interface and comprehensive suite of features, encompassing benefits administration, onboarding, and payroll management, as standout advantages. The platform's affordability further sweetens the deal, making it a compelling choice for budget-conscious organizations. However, it's worth noting that some users have expressed concerns regarding limited customization options and occasional responsiveness issues with customer support. These aspects might be particularly relevant for businesses with unique HR requirements or those who prioritize highly responsive support. Despite these drawbacks, Employee Navigator's core strengths lie in its ability to simplify complex HR tasks and provide excellent value for the price. It's an ideal fit for small to medium-sized businesses seeking an all-in-one HR solution that won't break the bank. Larger enterprises or those with intricate HR needs might want to explore alternatives offering greater customization and support. Ultimately, Employee Navigator serves as a reliable and accessible HR companion, guiding businesses through the often-choppy waters of workforce management.

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