Netchex vs Criterion HCM
Last Updated:Our analysts compared Netchex vs Criterion HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Product Assistance
Product Insights
- Streamlined Payroll: Save time for managers and employees by simplifying the process with a single-source integrated platform that minimizes repetitive data entry. Save valuable time by cutting down manual data entry.
- Payout Flexibility: Customize payment frequency, rates, exceptions and types for employees. Make adjustments for seasonal, full-time, part-time, salaried or remote employees.
- Automated Compliance: Ensure accuracy and compliance with automated taxes, reporting and garnishment. Run flexible local, state and federal tax withdrawals to prevent costly tax mistakes.
- Accessible Self-service: Equip users to help themselves through blogs, technical support and self-guided education available for both employers and employees.
- Reduces Errors: Increases the security, accuracy and speed of employee and staff data. These increased precisions make it easier to make smart decisions based on actionable insights.
- Saves Time and Money: Automates and streamlines HCM and talent management processes such as compensation, benefits, tracking applicants and performance management. This increased efficiency saves administrators time and sanity. By eliminating manual data entry, it improves the workflow, making it easier for employees to use the platform. Through the system, it’s possible to have more control over the cost of benefits. The platform is also scalable so users can accommodate sudden company growth.
- More Informed Management: Provides reporting, data manageable and other tools that allow leadership to make more informed decisions. From there, it’s easier to communicate with staff to ensure everyone is on the same page.
- Better Talent Lifecycle: Helps with the entire process including acquisitions, screening, setting up interviews, onboarding, performance management and succession management and more.
- Integrated Payroll Services: Aggregate all information into one platform to eliminate user error and simplify paying out. One login provides access to any account or additional service within the platform.
- Mobile App: Make changes to payments and deductions while having access to payroll reports via smartphone. Access individualized payment details and history from anywhere in the world with the flexibility of a smartphone.
- Training: Find tutorials for set-up, use and troubleshooting in the employee, administrator and manager support portals. Read blogs and step-by-step video guides for all elements of payroll and HR management.
- Flexible Changes: Adjust payroll, make exceptions and correct errors from within the payroll grid without backtracking or losing progress.
- Preview Processing: Alert managers with exceptions and pre-processing reports to warn of any errors or abnormalities before paying out. View net and gross pay data and analysis for each pay period, fixing costly mistakes before you even make them.
- Integrated Taxes: Withdraw local, state and federal filing automatically. Keep up with ever-changing tax laws and run quarterly tax statements and W-2 previews.
- Paycards: Use the Skylight PayOptions Program from Netspend to offer payroll cards giving workers instant access to payment. Give employees instant access to pay while saving money by eliminating paper checks.
- Other Services: Integrate HR, time and attendance and benefits, all within the existing platform. Run time collection, scheduling, and COBRA compliance in one robust software to simplify all HR needs.
- Talent Management: Manages talent acquisition, onboarding, employee record creation and sends messages through one central database. It targets different points in the employee life cycle to aid in tracking applications, onboarding, performance management, learning management, communication, increasing engagement and more.
- Recruiting: Helps identify candidates, sort applications, screen potential hires, track interview processes and manage references, facilitate job postings and background checks. It also provides an online career portal to increase the number and variety of candidates. Through this, recruiters cut down on time and effort.
- Learning Management: Provides courses for employees and sends notifications for pass or fail status. It also manages certifications allowing managers to track progress and ensure compliance.
- Performance Management: Users can create scales to rate performance, set time periods for review, assign competencies and use standard or customized templates that allow for feedback from various different employees.
- HR: Manages attendance, benefits, compliance, communications, enrollments, payroll, and other HR tasks with one complete database. It facilitates strategic planning, streamlining workflows and other important administrative tasks. All data and important information is centralized, organized and more easily accessible.
- Data Management: Administrators have data for contacting employees, compensation, complying with the Equal Employment Opportunity, employment status, performance reviews and more. It automatically sends essential documents and reports through fax, email or online.
- Open Enrollment: Allows all staff to select and sign up for benefits. Provides email benefit letters, tracking and automatically transmits deduction to payroll systems to reduce errors.
- Self-Service for Staff: Lets employees track time, manage their PTO, get information on their payroll and more. Managers can approve PTO, write up employees and do reviews for performance. All staff can post and share information to increase collaboration and engagement.
- Mobile Capabilities: Enables workers to enter and track their time on the go. With a secure login, it tracks worker details, enters start and finish times, manages vacation and can register employee location.
- Reporting: Pulls information on emergency contacts, worker birthdays, training costs, overages, compensation planning and EEO details. The report is printable and can be customized for other needs.
- Time and Attendance: Provides scheduling, labor tracking and other attendance features for on-site or remote staff. It has one-click integration with payroll systems and provides verification for staffing with badge, biometric and PIN options.
- Payroll: Processes payment and deals with filing taxes, calculates payroll and integrates with time clocks. Administrators can print checks, download ACH files, file taxes electronically, track expense and entry information en masse into the system. In terms of taxes, it calculates local, state and federal taxes and aids in returns.
Product Ranking
#71
among all
HR Management Software
#615
among all
HR Management Software
User Sentiment Summary
326 reviews
14 reviews
Netchex has a 'excellent' User Satisfaction Rating of 91% when considering 326 user reviews from 4 recognized software review sites.
Criterion HCM has a 'great' User Satisfaction Rating of 89% when considering 14 user reviews from 3 recognized software review sites.
Awards
Netchex stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Synopsis of User Ratings and Reviews
Netchex is a cloud-based HR management software that has garnered positive user reviews, particularly for its user-friendly interface, comprehensive features, and affordability. Users appreciate the ease of accessing their data and managing daily tasks, along with the abundance of training videos available. The dedicated service team assigned to each client ensures personalized support and familiarity with individual accounts. Netchex effectively integrates and automates various HR processes, such as recruiting, hiring, onboarding, and payroll, allowing businesses to focus on other priorities. However, some users have reported challenges with Netchex. Setting up the software can be difficult, and customer support responsiveness can be inconsistent. Several users have noted limitations in the payroll feature's flexibility, requiring additional time and effort to manipulate data. Issues with the biometric clock feature, including problems uploading punches, have also been reported. While Netchex frequently introduces innovative product offerings, delays in development and testing can leave users waiting for anticipated features. Occasional glitches and automatic logouts have caused disruptions for some users. Despite these drawbacks, Netchex remains a solid choice for businesses seeking a comprehensive HR management solution, especially those that value ease of use and affordability. However, businesses requiring a more straightforward and user-friendly HR solution may want to explore alternative options. Ultimately, the suitability of Netchex depends on the specific needs and priorities of each business.
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