NEOGOV vs Empeon

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Our analysts compared NEOGOV vs Empeon based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

NEOGOV Software Tool

Product Basics

NEOGOV offers a comprehensive suite of software solutions designed to streamline Human Resources tasks, including recruitment, onboarding, performance management, and learning management. This platform is particularly well-suited for public sector organizations, educational institutions, and government agencies due to its robust compliance features and tailored functionalities that address the unique needs of these industries.

One of the standout benefits of NEOGOV is its ability to automate and simplify complex HR processes, thereby enhancing efficiency and reducing administrative burdens. Popular features include applicant tracking, employee self-service portals, and detailed analytics that provide actionable insights into workforce management. Users often praise the intuitive interface and the seamless integration capabilities with other systems.

Compared to similar products, NEOGOV is frequently highlighted for its specialized focus on the public sector, which sets it apart in terms of compliance and regulatory adherence. Pricing details are typically customized based on the specific needs of the organization, so it is advisable to contact SelectHub for a tailored quote.

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Empeon offers a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for mid-sized to large organizations seeking efficiency and accuracy in their HR processes. The platform excels in automating payroll, benefits administration, time tracking, and compliance management, providing a seamless experience for HR professionals. Users appreciate its intuitive interface and robust reporting capabilities, which facilitate data-driven decision-making.

One of the standout benefits of Empeon is its ability to integrate with existing systems, reducing the need for manual data entry and minimizing errors. Popular features include customizable workflows, employee self-service portals, and advanced analytics, all of which contribute to a more organized and productive HR department. Compared to similar products, Empeon is often praised for its user-friendly design and reliable customer support.

Pricing for Empeon typically falls within a mid-range bracket, with costs varying based on the number of users and specific modules required. Payment is usually structured on a monthly or annual subscription basis, offering flexibility to accommodate different budgetary needs.

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Product Insights

  • Decrease Time-to-Hire: Save time during the hiring process with auto-scoring, automation and built-in capabilities. Includes EEO, passpoint analysis and applicant flow for handling compliance such as ADA/Section 508. 
  • Automate Recruiting: Reduce manual work by leveraging application templates, a career page and integration with background check software. 
  • Eliminate Paperwork: Remove the need for paperwork in common tasks with electronic forms and e-signature for hiring, onboarding and other processes. 
  • Stay Organized: Reduce the clutter and chaos of managing physical files by using digital paperwork and automating form distribution, submission, tracking and approval. 
  • Simplify Onboarding: Cut down on the amount of work involved in onboarding new employees. Everything from filling out W-4 and I-9 forms to completing e-verify can be done digitally. 
  • Gain Visibility Into Employee Performance: See how individuals, teams or departments are performing and spot skill gaps. Track progress toward goals, check the status of performance reviews and uncover bottlenecks in the evaluation process. 
  • Drive Higher Job Appeal: Make positions more attractive by offering career development via performance evaluations. 
  • Enable Employee Growth: Equip employees to perform their jobs at the highest level via training and visual tools that let them picture promotion opportunities. 
  • Work Strategically: Remain compliant with industry regulations and HR practices from payroll to hiring, providing more time to focus on strategic tasks. 
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  • Streamlined Onboarding: Simplifies the onboarding process by automating paperwork and integrating new hires into the system quickly.
  • Centralized Employee Data: Consolidates all employee information in one secure location, making it easy to access and manage.
  • Compliance Management: Helps ensure adherence to labor laws and regulations by keeping records up-to-date and providing alerts for compliance deadlines.
  • Time and Attendance Tracking: Accurately monitors employee hours, reducing errors and ensuring proper compensation.
  • Payroll Integration: Seamlessly integrates with payroll systems to ensure timely and accurate payment processing.
  • Performance Management: Facilitates regular performance reviews and goal setting, helping to align employee objectives with company goals.
  • Employee Self-Service Portal: Empowers employees to manage their own information, such as updating personal details and accessing pay stubs.
  • Enhanced Reporting: Provides detailed analytics and reports, enabling data-driven decision-making and strategic planning.
  • Improved Communication: Enhances internal communication through centralized messaging and notifications, ensuring everyone stays informed.
  • Cost Efficiency: Reduces administrative overhead by automating routine HR tasks, allowing HR professionals to focus on strategic initiatives.
  • Scalability: Adapts to the growing needs of your business, whether you are a small startup or a large enterprise.
  • Employee Engagement: Boosts morale and productivity by providing tools for feedback, recognition, and career development.
  • Data Security: Ensures the protection of sensitive employee information through robust security measures and compliance with data protection regulations.
  • Customizable Workflows: Allows for the creation of tailored workflows to match the unique processes of your organization.
  • Reduced Paperwork: Minimizes the need for physical documents, promoting a more sustainable and efficient workplace.
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  • Candidate Scoring: Screens candidates automatically. After screening, testing and interview, it produces weighted scores based on customizable criteria to show hiring managers which applicants are the strongest. 
  • ATS Reporting: Offers over 90 reports, ranging from standard and advanced to ad-hoc. Dashboards provide real-time data to stay on top of metrics like job health. Also analyzes recruitment timelines. 
  • Background Checks: Integrates with vendors such as AssureHire, CIC Credit, Verified First, Alliance 2020, Checkr and others to run a variety of background checks. Includes EEOC and FCRA requirements to support compliant hiring. 
  • Integration With GovernmentJobs.com: Connect with the most-used job board for the public sector, gaining access to nearly 40 million candidate profiles. Integration with Insight helps manage the hiring pipeline from one location to easily manage job listings and let applicants self-schedule interviews. 
  • E-Forms: Build workflows with processes that can be started manually or automatically. Provides notifications and reminders. Employees can follow the status of their forms via the self-service portal. 
  • Document Management: Stores all forms created during each employee’s time with the company, making records accessible from a central, online location. 
  • Self-Service Portal: Allows employees to view pay stubs, request PTO and edit personal information. Actions requiring manager approval automatically trigger the approval process. 
  • Continuous Feedback: Includes: 
    •  Continuous communication, whether for goal-tracking, feedback or any other need. 
    •  Scheduled check-ins and tools like journal entries that make it easy to review performance and rate employees. 
    •  Performance improvement plans, which can be documented at every step. 
  • Sector-Specific Learning Courses: Offers a catalog of off-the-shelf courses specific to the public sector, including Human Capital, Health and Safety, Public Works, and Law Enforcement. 
  • Learning Management: Offers: 
    •  Several course options: build-your-own courses, over 400 premade courses from the library and third-party content thanks to SCORM compatibility. 
    •  A mobile-friendly interface, certifications and course grouping for organization. 
    •  Tools to monitor course completion and learner progress. 
    •  Reports for compliance purposes. 
  • Core HR: Provides an employee database for data management, along with benefits administration. Seamlessly connects with the payroll and time and attendance solutions. 
  • Payroll: Supports common requirements such as overtime, 9/80 time rules, retropays, meal penalty and future dating. Supports compliance with laws that impact payroll. Can be integrated with accounting software or any general ledger used at a company. 
  • Time and Attendance: Structure shifts and schedules based on business needs. Mobile time entry tools and time clocks connect with digital timesheets to easily record clock-in and clock-out data, eliminating manual errors to ensure accurate payroll. 
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  • Employee Self-Service Portal: Allows employees to access their personal information, view pay stubs, and request time off directly from the platform.
  • Time and Attendance Tracking: Provides robust tools for tracking employee hours, managing schedules, and ensuring compliance with labor laws.
  • Payroll Management: Streamlines payroll processing with automated calculations, tax filings, and direct deposit options.
  • Benefits Administration: Simplifies the management of employee benefits, including health insurance, retirement plans, and other perks.
  • Compliance Management: Helps ensure adherence to federal, state, and local regulations with built-in compliance tools and reporting features.
  • Performance Management: Facilitates performance reviews, goal setting, and tracking employee progress to support professional development.
  • Recruitment and Onboarding: Streamlines the hiring process with applicant tracking, interview scheduling, and new hire onboarding workflows.
  • Customizable Reporting: Offers a variety of pre-built and customizable reports to provide insights into workforce metrics and trends.
  • Document Management: Centralizes storage and management of important HR documents, ensuring easy access and organization.
  • Mobile Accessibility: Provides a mobile-friendly interface, allowing users to access the platform from smartphones and tablets.
  • Integration Capabilities: Seamlessly integrates with other business systems such as accounting software, ERP systems, and third-party applications.
  • Security Features: Ensures data protection with advanced security measures, including encryption, role-based access controls, and regular audits.
  • Custom Workflows: Allows HR teams to create and automate custom workflows tailored to their specific processes and needs.
  • Employee Engagement Tools: Includes features like surveys and feedback mechanisms to gauge employee satisfaction and engagement levels.
  • Scalability: Designed to grow with your organization, accommodating the needs of small businesses to large enterprises.
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Product Ranking

#43

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HR Management Software

#131

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HR Management Software

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User Sentiment Summary

Great User Sentiment 364 reviews
Excellent User Sentiment 7 reviews
88%
of users recommend this product

NEOGOV has a 'great' User Satisfaction Rating of 88% when considering 364 user reviews from 4 recognized software review sites.

92%
of users recommend this product

Empeon has a 'excellent' User Satisfaction Rating of 92% when considering 7 user reviews from 1 recognized software review sites.

4.4 (79)
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4.3 (181)
4.6 (7)
4.5 (96)
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4.5 (8)
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Awards

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Empeon stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: NEOGOV is recognized for its intuitive design, making it easy for HR professionals to navigate and perform tasks efficiently.
Streamlined HR Processes: The software centralizes and automates various HR functions, such as recruiting, onboarding, and performance management, reducing manual effort and improving overall efficiency.
Comprehensive Features: NEOGOV offers a wide range of features, including applicant tracking, payroll, time and attendance, and benefits administration, catering to the diverse needs of government HR departments.
Robust Analytics and Reporting: The software provides insightful data and reporting capabilities, enabling HR professionals to make data-driven decisions and track key metrics.
Public Sector Expertise: NEOGOV is specifically designed for the public sector, ensuring compliance with industry regulations and addressing the unique requirements of government organizations.
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User-Friendly Interface: Empeon is recognized for its intuitive design, making it easy for HR professionals to navigate and perform tasks efficiently.
Strong Customer Support: Users have praised Empeon's responsive and helpful customer support team, ensuring that any issues are addressed promptly.
Handles Complex Payroll: The software is equipped to manage intricate payroll processes, including multi-state payroll and various deductions, simplifying what can often be a complicated task for HR.
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Customer Support Challenges: Some users have reported inconsistent experiences with the responsiveness and effectiveness of NEOGOV's customer support team.
Payroll Accuracy Issues: A subset of users have found it necessary to implement workarounds within the payroll module to ensure accurate calculation of wages and deductions.
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Occasional System Update Issues: Users have reported experiencing occasional hiccups with system updates, which can be disruptive to workflow.
Limited Customization: Some users have expressed a desire for more extensive customization options to better tailor the software to their specific needs.
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Recent user reviews from the past year suggest that while not flawless, NEOGOV generally hits the mark. Customers rave about its user-friendly interface, making complex HR tasks like onboarding and performance management a breeze. One user, a Human Resources Assistant Director with over two years of experience using the software, praised NEOGOV for its intuitive design, stating that it streamlined their HR processes and eliminated the need for multiple platforms. This ease of use is a key differentiator for NEOGOV, as many competing products are often bogged down by clunky interfaces and convoluted workflows. However, some users have voiced concerns about NEOGOV's customer support, citing inconsistent experiences and occasional delays in response times. Additionally, a few users have reported the need to find workarounds within the payroll module to ensure accurate information, which can be a pain point for organizations that rely on seamless payroll processing. Despite these hiccups, NEOGOV's strengths in user experience, comprehensive features, and focus on the public sector make it a solid choice for government HR departments looking to streamline their operations and improve efficiency. Think of it like this: NEOGOV is like a well-organized filing cabinet that makes finding the right document a breeze, but occasionally, you might need to call a helpful colleague to locate a misplaced file. Overall, NEOGOV is best suited for government agencies and public sector organizations seeking a user-friendly and feature-rich HR solution tailored to their specific needs, particularly those who prioritize ease of use and streamlined workflows over lightning-fast customer support.

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Empeon has garnered largely favorable feedback from users over the past year, particularly for its user-friendly design, powerful reporting tools, and responsive customer support. Users have expressed that the platform's intuitive nature simplifies complex HR and payroll processes, making it easier to manage employee data, track time and attendance, and generate comprehensive reports. A notable strength is Empeon's capacity for customization, allowing businesses to tailor the software to their specific needs, such as configuring unique pay rules or setting up automated workflows for tasks like onboarding new hires. However, some users have reported occasional hiccups with system updates and a steeper learning curve for new users, which could pose initial challenges for those unfamiliar with similar platforms. Empeon seems particularly well-suited for healthcare organizations, as evidenced by its specialized features for this industry, such as managing complex pay calculations and ensuring compliance with healthcare regulations.

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