Namely vs PayServ

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Our analysts compared Namely vs PayServ based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Namely Software Tool
PayServ Software Tool

Product Basics

Namely is a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for mid-sized companies seeking to manage their workforce efficiently. This platform stands out for its ability to integrate core HR functions, payroll, benefits administration, and talent management into a single, user-friendly interface. One of the key benefits of Namely is its emphasis on improving employee engagement and compliance, offering tools that facilitate a better workplace culture. Its popular features, such as customizable HR workflows and robust reporting capabilities, allow businesses to tailor the software to their specific needs, enhancing operational efficiency. When compared to similar products, users often highlight Namely's intuitive design and responsive customer support as significant advantages. Pricing for Namely typically follows a per-employee-per-month model, which allows for scalability and flexibility in budget planning, making it a cost-effective choice for companies looking to invest in a comprehensive HR management solution.
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Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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Product Insights

  • Save Time: Automatically perform common actions, such as approving promotions or pay raises, with workflows. Eliminate the need to assign new users every time an employee leaves or changes positions via role-based approvals assigned to titles rather than individual employees. 
  • Organize Workflows: Create different workflows for different departments, teams and additional groups at company. 
  • Keep Everyone Informed: Stay updated on the latest company news with a central news feed that supports uploading images, GIFs and videos. 
  • Configure Employee Profiles: Choose which fields to include when setting up employee profiles. 
  • Build Org Charts: Set up org charts that show the relationship of every worker. Supports teams of any size, along with multiple leaders. Automatically updates when new hires join, using the relationships stored in the employee database. 
  • Track Events: Stay on top of important dates like holidays, legal deadlines and other events, as the calendar feature has critical dates already included. Download it as an ICS file to sync with an online calendar. Also includes monthly resources and tips on HR topics. 
  • Control Access: Manage access controls for data by assigning user roles and setting permissions so everyone can access the information they need without compromising sensitive data. 
  • Plug In Apps: Integrate with over 50 partner apps from eSignature and international payroll to office management and HR outsourcing. Includes TSheets, Litmos, OneLogin, G Suite, Adobe, Jobvite and Ameriflex. 
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  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • Payroll: Includes:
    • Regulatory compliance, employee access, prebuilt reports, and automatic generation and filing of 1094s and 1095s for ACA.
    • Benefits deduction calculations, so payroll numbers are always updated.
    • Automatic syncing with all HR data.
    • End-of-year reporting like W-2s and 1099s, including tax filing.
  • Time and Attendance: Enables:
    • Data transfer to the payroll module for accurate processing, with options for online time tracking. Offers physical clocks equipped with punch-in methods such as PIN, fingerprint and ID card.
    • Data summary views surrounding hourly workers with the admin dashboard, which shows and uses reports to drill into greater detail on different metrics.
    • Scheduling, managing overtime and performing mass editing actions.
  • Talent Management: Provides onboarding capabilities, eSignature, custom performance reviews, task tracking, configurable employee surveys, goal management, customizable automated review cycles and more. 
  • Benefits Administration: Includes health insurance, FSA and HSA options, life and disability insurance, 401(k), wellness programs, and more. Additional insurance coverage for pets and identity theft available as well. Namely Exchange automatically sends employee elections to Cigna. 
  • HR Analytics: Contains:
    • Metrics on diversity using factors like gender and age.
    • Pay gap analyses for gender and ethnicity, sorted by job level, department and other criteria.
    • Dashboard with KPIs such as trends for headcount, time off and attrition.
    • Custom reports to gain deeper insights and compare performance against industry benchmarks.
  • Mobile App: Available for iOS and Android, with geo-fencing for time management. Employees can request time off, while managers can receive notifications and view team PTO. 
  • Open API: Enables Namely to act as a system of record and facilitates single sign-on. Import data from other platforms, such as an applicant tracking system, learning management system or ERP. 
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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Product Ranking

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#41

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User Sentiment Summary

Great User Sentiment 1299 reviews
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81%
of users recommend this product

Namely has a 'great' User Satisfaction Rating of 81% when considering 1299 user reviews from 6 recognized software review sites.

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4.8 (12)
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3.9 (247)
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4.16 (411)
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4.2 (407)
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4.3 (30)
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3.7 (192)
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Synopsis of User Ratings and Reviews

Role-Based Access: Available with a single click, this feature allows users to view, add and update information anytime, according to 100% of reviews mentioning it.
Customization: It’s possible to customize almost all functions and operations, as noted by all reviews of customization.
User-Friendly: As per 80% reviews on this element, a user-friendly interface makes navigation easy.
Regular Updates: All reviews on updates indicated that Namely releases updates regularly to improve its functions and capabilities.
Comprehensive Solutions: All users referring to this aspect appreciated the end-to-end HCM capabilities for HR, payroll and benefits.
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User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Time and Attendance: Adding manual data in the timesheets and attendance manager is a tedious task, according to 100% of reviews on this feature.
Customer Support: All reviews on this element indicated that support is slow and unresponsive.
Integration: There’s a lack of integration and communication between the payroll and HRIS modules, according to all reviews on integration.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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Navigating the realm of HR software can feel like searching for a needle in a haystack, but Namely consistently emerges as a top contender, especially for mid-sized businesses. Users frequently highlight its user-friendly interface, affordability, and comprehensive features as standout qualities. Reviews often mention the intuitive design and ease of navigation, making it accessible even for those without extensive HR experience. The platform's affordability, without compromising on essential features, is another recurring theme in user feedback. Namely's wide range of features, encompassing payroll, benefits administration, talent management, and compliance tools, further solidifies its position as a versatile and valuable solution. When compared to competitors like Deluxe, Namely's broader scope of features becomes evident. While Deluxe primarily focuses on payroll processing, Namely offers a more holistic approach to HR management. This distinction is crucial for businesses seeking a comprehensive solution that extends beyond basic payroll functions. Namely's emphasis on employee engagement and its intuitive self-service portal are also differentiating factors that resonate with users. The platform empowers employees to manage their own information, benefits, and time-off requests, fostering a sense of ownership and streamlining HR processes. Considering its strengths and weaknesses, Namely appears to be an ideal fit for mid-sized businesses with 25 to 1,000 employees. Its scalability, comprehensive features, and focus on employee experience cater specifically to the needs of growing companies. Namely's ability to streamline HR processes, improve efficiency, and enhance employee engagement makes it a valuable asset for businesses looking to optimize their HR operations and cultivate a positive work environment.

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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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