Maxwell Health vs PayServ

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Our analysts compared Maxwell Health vs PayServ based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Maxwell Health Software Tool
PayServ Software Tool

Product Basics

Maxwell Health provides cloud-based tools for HR management, COBRA, payroll, benefits, administration, reporting and compliance management. With a focus on benefits admin for small businesses, it helps employers provide generous plans to employees at low expenses.

Along with benefits, it provides access to information, digital onboarding and forms to improve employee engagement, satisfaction and organizational productivity. It’s fully functional on mobile devices.
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Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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Windows
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Android
Chromebook
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On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
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Live Online
Videos
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Documentation
In Person
Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Remote Connectivity: Employees can access, manage and shop for benefits, as well as engage in employee wellbeing using their mobile app. 
  • Save Time: Automate employee enrollment for benefits and HR-related tasks, helping managers and admins save time and focus on other crucial activities. 
  • Cut Paperwork: Decrease paperwork by replacing employment and onboarding documents and forms with electronic form signing. 
  • Manage Compliance: Receive better business strategy alignment and reduce expenses through overviews of PHI data, insurance carriers and ACA regulatory compliance. 
  • Improve Employee Experience: Employees can understand and compare benefits and mid-year changes, as well as access benefits information in an optimized way. 
  • Streamline Operations: Improve access to information with centralized benefits and employee information that’s managed, stored and accessible anytime via the online portal or mobile app. 
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  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • Payroll: Provides a built-in payroll schedule calendar, as well as deduction and demographic insights via the payroll interface. API integration syncs benefits information in real time. 
  • Mobile App: Helps users view, access, edit and manage benefits and health solutions from anywhere. 
  • COBRA: Manages COBRA administration and facilitates compliance for seamless operations. Prepopulates COBRA event information and runs eligibility reports, which can be viewed, downloaded and shared. 
  • HR Management: Optimizes and streamlines HR functions through employee data management. Includes onboarding that has automated signing and reviews on e-documents to improve employee engagement. 
  • Benefits Administration and Enrollment: Supports employee online enrollment with dashboards that simplify the process, making enrollment quick for employees and administrators. 
  • Synchronized Integrations: Provides data synchronization via partnership with major insurance carriers, third-party administrators, HR information systems and payroll vendors. 
  • Marketplace: Pick and curate customized benefits packages including nontraditional and ancillary offerings. 
  • Reporting: Supports customized reporting for employee census, benefits, payroll and more with the help of real-time insights. 
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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Product Ranking

#172

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HR Management Software

#41

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HR Management Software

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User Sentiment Summary

Great User Sentiment 64 reviews
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87%
of users recommend this product

Maxwell Health has a 'great' User Satisfaction Rating of 87% when considering 64 user reviews from 3 recognized software review sites.

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4.3 (48)
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4.5 (12)
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4.3 (4)
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Synopsis of User Ratings and Reviews

Streamlined Onboarding: New hires can easily complete required paperwork, select benefits, and learn about company policies, all within a single platform. This reduces administrative burden and ensures a smooth transition for new employees.
Simplified Benefits Administration: Maxwell Health offers a user-friendly interface for managing employee benefits, including enrollment, changes, and terminations. The platform also provides tools for communicating benefits information to employees and tracking enrollment data.
Employee Self-Service: Employees can access their benefits information, make changes to their coverage, and get answers to their questions through a convenient online portal. This empowers employees to take control of their benefits and reduces the workload for HR staff.
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User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Limited Customization: The platform's rigidity can be frustrating for HR teams with unique or complex needs, especially when it comes to benefits administration and open enrollment processes.
Mobile App Shortcomings: The mobile app's functionality falls short of the desktop version, leading to a disjointed user experience for employees who prefer mobile access.
Customer Support Challenges: Getting timely and effective assistance from Maxwell Health's customer support can be difficult, leaving HR professionals feeling stranded when issues arise.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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Maxwell Health has been making waves in the HR tech world, but is it all hype or the real deal? Let's dive into what users have been saying over the past year. Maxwell Health shines when it comes to streamlining benefits administration. Users rave about the platform's intuitive interface and automation features, which save HR teams tons of time and effort. The ability to easily manage employee onboarding, open enrollment, and benefits communication is a major plus. Maxwell Health also stands out for its focus on employee engagement. The platform offers a personalized experience for employees, with easy access to benefits information, wellness programs, and decision support tools. This focus on employee well-being is a key differentiator for Maxwell Health, as it helps companies foster a more positive and productive work environment. However, no software is perfect. Some users have noted that Maxwell Health's reporting capabilities could be more robust, and that the platform can be a bit pricey for smaller businesses. Additionally, while the software integrates with many popular payroll and HRIS systems, there may be limitations depending on your specific tech stack. So, who is Maxwell Health best suited for? Mid-sized to large companies looking to level up their benefits administration and employee engagement will find Maxwell Health to be a valuable asset. The platform's comprehensive features and user-friendly design make it a great choice for organizations that want to streamline HR processes and create a more positive employee experience. However, smaller businesses or those with limited budgets may want to explore more cost-effective options. Ultimately, the best way to determine if Maxwell Health is the right fit for your company is to take advantage of their free trial and see for yourself.

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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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